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Brother International Quattro 6000D Support Question

Brother International Quattro 6000D Support Question

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Question posted by KDBJGH on December 12th, 2013

Quattro 6000d Lemon?

My wife bought a new Quattro 6000D 2 1/2 years ago, has had it serviced by Brotheer (Moore's sewing) Apple Valley, CA. Every time she turns around it seems to not work correctly. Special treads, costly patterns, tread breking, bobbin tread bunching with "special" bobbin tread. Is it possible that this could be a "LEMON"? The store says "send it to the shop. We did and it took over a month to get it serviced. WOW! is that customer service or what? Frustration level is OFF THE CHART! please advise.

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Related Brother International Quattro 6000D Manual Pages

Accessory Catalog - Page 3

... cannot find the correct model, please note the letter illustrated in automatic machine embroidery. Brother Sewing Machine Lineup 04 A Quattro6000D Duetta™ 4500D, Innov-is 4000D, 2500D, 1500D State of -the-art masterpiece! B Innov-is ready to work with leading-edge technology Brother's new and exciting high-end sewing and embroidery machine Quattro6000D is not...
Accessory Catalog - Page 26

...4500D, Innov-is 6000D; R NO.74 R NO.75 www.brother.com Note: Embroidery machine models with maximum 4" x 4" frame sizes will not accept larger designs. Note: Embroidery machine models with maximum 4"...characters, which stand for accents on traditional Japanese motifs. choose your own look from among new lace designs for a 4" x 4" area Japanese Style contains designs based on table ...
Accessory Catalog - Page 33

... Accessories 64 For all embroidery and sewing/embroidery machines. Ask your selected dealer or check on this stand that conveniently sits behind your machine. For all models: SA503 Free-Standing Ten Spool Thread Stand You can set up to 10 spools of spool sizes. Place your machine. Spend less time changing threads, and more on...
Accessory Catalog - Page 34

...Quattro6000D, Duetta™ 4500D/Innov-is 4000D, 2500D, 1500D, 1200 series, PC and ULT series machines and the PE-400D and Innov-is perfect for Brother Embroidery machines...meters (328 yards) of a special and sophisticated look with other sewing and embroidery machine brands. A and B (Black ...Made to be hung on how to last a long time. SA520 Water Soluble Stabilizer 11" x 3.3 yds ...
Users Manual - English - Page 4

...; Use only neutral soaps or detergents to turn it to break. 6 This machine is not a toy: • Your ...Special care is required when sewing: • Always pay close attention is necessary when the machine is required, first follow careful instruction when free motion stitching so that this sewing machine was supplied in the needle area. • Do not use outdoors. 7 For a longer service...
Users Manual - English - Page 28

... create original embroidery patterns or frame patterns. 14 LCD SCREEN LCD SCREEN When the machine is turned on the screen for the home page screen to be displayed. Functions" table. 16 b Embroidery key Attach the embroidery unit and press this key to embroider patterns. 182 c Embroidery Edit key Press this key to sew utility stitches or...
Users Manual - English - Page 84

... stitches (or reverse stitches, depending on the automatic thread cutting function before sewing, and the machine will sew reverse stitches (or reinforcement stitches), then trim the thread. in the start position and start After selecting a stitch pattern, turn off the automatic thread cutting func- This function is set the automatic thread cutting function. a Reverse stitches...
Users Manual - English - Page 88

...turned off, each press of the "Needle Position" button changes the needle to finely adjust the needle drop position. a Pointing needle mode is ON b Pointing needle mode is OFF * When the needle is locked before starting to sew... the "Needle Position - a Press . At this time, the fabric can be changed or the machine from accidentally being sewn. The screen can be partially lowered...
Users Manual - English - Page 167

... sign of each pattern individually. Memo • When sewing character stitches, the machine automatically sews reinforcement stitches at the beginning and end of a malfunction. Making Adjustments Your stitch pattern may sometimes turn out correctly. SEWING STITCH PATTERNS Memo • If the fabric is pulled or pushed during sewing, the pattern may not turn out poorly, depending...
Users Manual - English - Page 168

...to the right: Press in the "Fine Adjust Horiz." SEWING STITCH PATTERNS b Attach monogramming the pattern. Adjust until the stitch pattern comes out correctly. o The displayed value increases each time the button is bunched: Press in the "Fine Adjust Verti." foot "N" and sew * If the pattern is pressed and the pattern will slide to the left . display. d Press , and...
Users Manual - English - Page 210

... the part of the embroidery that can be used . The actual embroidering time may be longer than the displayed time, depending on the embroidery frame that will be required. Be sure to sew the pattern, and the time already spent sewing the pattern (not including time for embroidering with the first thread color. h Shows the number of additional...
Users Manual - English - Page 228

... of each thread change. Thread the machine with the thread after the pattern is sewn, "Finished sewing" will then automatically be sewn over from the machine. o When the last color is finished... *If the setting has been turned off, trim the excess thread jumps using scissors after the pattern is thread left over as you continue embroidering the pattern, making it may remain on the...
Users Manual - English - Page 241

...correctly, the pattern will be the same as when the pattern was incorrectly threaded, the upper thread may stop dur- This is made extremely weak, the machine...sewing again. b Press to weaken the upper thread Embroidery tension. (The tension number will Memo decrease.) • If you retrieve a saved pattern...When you turn the main power to OFF or select a different pattern, the thread...
Users Manual - English - Page 245

... when embroidering on . • Decrease the sewing speed to OFF remains selected the next time that the machine is turned on thin, thick, or heavy fabrics. • The sewing speed can be changed while embroidery is being sewn. • The maximum sewing speed setting does not change until a new setting is the number of the thread colors...
Users Manual - English - Page 260

... have had the size changed , etc. Windows® XP Windows Vista® Saving Embroidery Patterns in the Machine's Memory You can save is displayed. Note • Do not turn the main power to OFF while the "Saving" screen is in the sewing screen. Then, when the removable disk can safely be saved in the...
Users Manual - English - Page 312

... are added to be selected. After selecting the appliqué setting, move the pattern to the machine, and then start embroidering. 298 Note • An appliqué piece cannot be sure to the sewing order: appliqué cutting line, position of pattern placement on the garment, and appliqué stitching. a b c a Cutting line for embroidering...
Users Manual - English - Page 344

... the nearest authorized service center. The upper thread is dull. Needle is dull. Adjust the thread tension. Needle is turned, bent or the point is installed incorrectly. Needle is incorrectly installed. Replace the needle. Replace the needle. The bobbin thread is installed incorrectly. Replace the race, or consult your sewing machine, check the following...
Operation Manual Kit 1 - English - Page 2

... ...6 Preparing the Bobbin Thread 6 CREATING BOBBIN WORK (SEWING 10 Positioning the Fabric and Sewing 10 Bobbin Work Free Motion Sewing 12 CREATING BOBBIN WORK (EMBROIDERY 13 Selecting the Pattern...13 Start Embroidering...14 ADJUSTING THE THREAD TENSION 17 TROUBLESHOOTING...18 Chapter 2 New Features and New Patterns 19 HOW TO USE NEW FEATURES 20 Displaying the Fabric While Aligning the...
MY CUSTOM DESIGN - English - Page 41

... can draw beautiful pictures using the pen tablet, the actual size of the pattern will be bigger than drawing 2 Working area when drawing with the pen tablet for the details on the sewing machine if needed. 41 Refer to use for a tracing pattern. 1 Connect the pen tablet to . 5 Using the tablet pen, slowly trace the...
KIT 3 USER MANUAL - English - Page 38

... detecting positioning stickers (2 locations). È Finish detecting positioning stickers. (B) If the machine is turned off during any operation in this box, the machine will return to the operation indicated below when it is turned off while the pattern connecting function is being used, the machine will differ depending on again. È Rehoop the fabric. È Select...

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