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Brother International PE770 Support Question

Brother International PE770 Support Question

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Question posted by cathydvs4 on May 20th, 2014

Problems With My Brother Pe770 Embroidery Machine

I got my brother pe770 for Chritmas. I have used it 10 to 15 times. The top thread keeps getting caught inside the machine and breaking. The safety feature comes on & I can't get the needle to come up. It is stuck. How can I fix this?

Current Answers

Answer #1: Posted by TechSupport101 on May 20th, 2014 12:44 PM
This answer was accepted by the poster of the original question.
TechSupport101

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Hi. Here are professional troubleshooting tips for the model

http://support.brother.com/g/b/faqtop.aspx?c=us&lang=en&prod=hf_pe770eus

Related Brother International PE770 Manual Pages

Users Manual - English - Page 1

GETTING READY EMBROIDERY APPENDIX Computerized Embroidery Machine Operation Manual
Users Manual - English - Page 3

If the problem persists, please consult your local authorized Brother dealer. For additional product information and updates, visit our web site at www.brother.com SAVE THESE INSTRUCTIONS This machine is intended for household use as contained in this machine only for its intended use . 1 Use accessories recommended by authorized dealer. • In the event a malfunction occurs or ...
Users Manual - English - Page 5

... Features ...5 Accessories ...6 Included accessories ...6 Optional accessories ...7 Names of Machine Parts and Their Functions 8 Front view ...8 Needle and embroidery foot section ...9 Right-side/rear view ...9 Operation buttons ...10 Operation panel ...11 GETTING READY 13 Embroidery Step by Step 14 Attaching the Embroidery Unit 15 Embroidery unit precautions ...15 Attaching the embroidery...
Users Manual - English - Page 7

... decorations, and designs from optional embroidery cards (page 39). 5 d Embroidery You can start embroiderying without pulling up the bobbin thread (page 28). In addition, after embroidering (page 51). Before using the machine, carefully read the "IMPORTANT SAFETY INSTRUCTIONS", and then study this embroidery machine. c Automatic thread cutting The thread can be accessed for future reference...
Users Manual - English - Page 9

... Other EBT-PE SA520 SA519 EBT-PEN: Embroidery set (medium) XC5996-001 5 H 10 cm X W 10 cm BM4: X81267-001 (H 4 inches X W 4 inches) EBT-CEN Embroidery set (small) 4 H 2 cm X W 6 cm (H 1 inch X W 2-1/2 inches) Part Code U.S.A. / Canada Other No. z Visit your nearest authorized retailer for a complete listing of printing. Part Name 1 Brother poly #90 bobbin thread Water solude...
Users Manual - English - Page 10

... lever to raise and lower the presser foot j Operation buttons Use these descriptions to the machine, and then attach the embroidery frame. d Bobbin winding thread guide Pass the thread around this thread guide when winding the bobbin thread. m Needle threader lever Use the needle threader lever to operate the machine. l Thread cutter Pass the threads through the window to cut them.
Users Manual - English - Page 11

...be exchanged. a Handle Carry the machine by its handle when transporting the machine. c Needle plate When the needle is used . f Embroidery foot "Q" This presser foot is lowered, it enters the hole in the needle plate. b Needle bar thread guide Pass the upper thread through 11 while you (counterclockwise) to thread the needle. Needle and embroidery foot section Right-side/rear...
Users Manual - English - Page 13

... setting bobbin thread / embroidery unit attachment / embroidery frame attachment / needle replacement. 11 Operation panel The front operation panel has an LCD (liquid crystal display) and operation keys. g f Embroidery key Press to "LCD (Liquid Crystal Display) Operation" (page 20). a c d e b h f a LCD (liquid crystal display) (touch panel) Touch the keys displayed on using the machine...
Users Manual - English - Page 27

... spool or the needle may become tangled around the spool pin. Place the spool of thread for the spool being used , the thread may catch on the left. If the spool cap is not positioned so that the thread unwinds correctly, the thread may break. ● a a Spool cap (small) b Spool (cross-wound thread) c Space z When using thread that best fits...
Users Manual - English - Page 32

... spool or the needle may bend or break. Threading the upper thread Set the spool of thread Raise the presser foot lever to choose a spool cap that best fits the size of thread is not raised, the machine cannot be threaded. Press (Needle position button) once or c twice to position the spool for the spool being used , the thread may catch...
Users Manual - English - Page 38

GETTING READY Replacing the needle Place fabric or paper under the embroidery d foot to the instructions in "Checking the needle" (page 35). Use the screwdriver and a needle that has been determined to be damaged. 1 a Presser foot lever 36 Lower the presser foot lever. c 2 a Screwdriver b Needle clamp screw • Do not apply a strong force when loosening or tightening the...
Users Manual - English - Page 42

...embroider fabrics that matches the size of the pattern you continue embroidering when the bobbin thread is necessary for embroidering. ■ Stabilizer material Attach a stabilizer material for embroidery to the fabric to use stabilizer for embroidery machines. The needle may break, resulting in poor quality embroidery designs. Prepare a piece of fabric a little larger than the...
Users Manual - English - Page 51

... Patterns 49 Copyright information ■ Frame patterns 10 shapes, such as frequently used character combinations, can be stored in the machine's memory Patterns, such as squares and circles, can be embroidered. The patterns stored in the machine's memory ■ Embroidery patterns (Embroidery patterns/ Additional embroidery patterns) There are total 136 patterns. Selecting...
Users Manual - English - Page 62

Use a proper color thread to match the appliqué piece. EMBROIDERY Lower the presser foot lever, and press i (Start/stop button). Note z When "APPLIQUE MATERIAL", "APPLIQUE POSITION" and "APPLIQUE" are displayed, a specific color thread does not appear. Follow the instructions on the screen, and j change thread colors as you embroider. 60
Users Manual - English - Page 66

... the memory saved from an embroidery card must have the embroidery card inserted in the machine in reverse highlighting. To adjust the thread tension, press (Settings key). Note z Characters saved from the embroidery card. 1 2 a Right side b Wrong side ■ Upper thread is too tight The lower thread will be damaged. b Switch screens using (Previous page key) and...
Users Manual - English - Page 73

... center. ● Be sure that the projection g on . Insert the bobbin case so that the bobbin case is scratched, otherwise the upper thread may become 3 tangled, the needle may break or embroidering performance may break. For a new bobbin case (part code: XD1855- Use the cleaning brush or a vacuum cleaner to the bobbin case. ● Never...
Users Manual - English - Page 74

... the machine. a Presser foot lever X The embroidery foot is raised. • At the time of the foot. b CAUTION ● Before attaching the embroidery foot, be sure to raise the needle. a Lever While pressing in the lever with your right d hand, as shown. a 1 2 a Embroidery foot bar b Caught by the presser foot holder screw CAUTION ● Always use the embroidery foot...
Users Manual - English - Page 80

If you press (Start/stop button) without rethreading the machine, the thread tension may break and cause injury. The start /stop button was selected. Upper thread has run out. CAUTION Be sure to select an embroidery pattern or change the layout when the needle was raised. If you press or do the operation correctly while the error...
Users Manual - English - Page 85

... 49 , embroidery set 6 7 embroidery sheets 45 embroidery unit 8 embroidery unit attachment 15 embroidery unit connector slot 8 embroidery unit removal 16 error messages 78 F frame pattern 54 needle bar thread guide 9 needle plate 9 needle plate cover 9 needle position button 10 needle replacement 36 needle set 6 needle threader 32 needle threader lever 8 needle threading 32 next...
USB GUIDE - Multi - Page 3

... inserted into your computer or machine, and may break when sewing with this machine. z Only the names of .dst files are displayed. ■ Precautions on the screen. If this machine. CAUTION ● When using USB media equipped with this occurs, change the name of the file. z When using embroidery data other than that embroidery data cannot be displayed. We...

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