Brother International MFC-J835DW Support Question
Brother International MFC-J835DW Support Question
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Question posted by pbmara on February 14th, 2014
Mfc J825dw Paper Jam Wont Go Away
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Related Brother International MFC-J835DW Manual Pages
Software Users Manual - English - Page 13
...such as paper empty, paper jam or ...ink replacement required. Printing
Status Monitor 1 1
The Status Monitor utility is also a link to access the troubleshooting web site. Note For more information about using the Status Monitor software, right-click the Brother Status Monitor icon and choose Help.
The Status Monitor can check the device...tool for more devices, allowing you ...
Software Users Manual - English - Page 33
... print the same speed as using Duplex 1, but using the duplex feature. Change Advanced Duplex Settings if you have problems with smudged duplex prints or paper jams. Normal
Choose Normal to print at normal speed, using a normal amount of ink. Duplex 1 (Slower print speed)
Choose Duplex 1 to print at a slower...
Software Users Manual - English - Page 137
... to the menu bar, Brother Status Monitor and choose Preferences.
128 You can also check the device status by clicking the Ink Level icon in ControlCenter2.
b Click the Utility. The Status Monitor ... machine in the Model drop-down list in the DEVICE SETTINGS tab of the machine, letting you see error messages such as paper empty, paper jam or ink replacement required at pre-set at what ...
Software Users Manual - English - Page 142
... the paper first. b (Mac OS X 10.4.11)
Choose Even numbered pages and print, and then choose Odd numbered pages and print.
8
(Mac OS X 10.5.x to 10.6.x) Choose Even Only and print, and then choose Odd Only and print.
133
a Select Paper Handling. Before reinserting the paper, straighten it well, or you may get a paper jam.
Software Users Manual - English - Page 148
Change Advanced Duplex Settings if you have problems with smudged duplex prints or paper jams. Normal
Choose Normal to print at normal speed, using a ... using less ink. Other Print Options 8
You can choose the Paper Thickness and Bi-Directional Printing settings.
Paper Thickness
You can choose Paper Thickness from Regular, Thick and Envelope.
Bi-Directional Printing...
Quick Setup Guide - English - Page 3
... mark for the paper size you are using.
1
3
2
3
d Fan the stack of the machine.
1
b Open the output paper tray cover a.
1
c With both hands, gently press and slide the paper side guides a and then the paper length guide b to avoid paper jams and misfeeds. 2 Load plain Letter/A4 paper
a Pull the paper tray a completely out of paper well to fit...
Advanced Users Manual - English - Page 51
...to print the second side. a Press
(COPY). e Press Store.
Making copies
g Do one of the jam prevention settings: Duplex1 or Duplex2.
a Press
(COPY). The machine will also print in to three favorites.
...If you can set of settings, you want to
store your favorite setting, you get a paper jam, press Advanced after step d, and then press one of your favorite set up to dry....
Users Manual - English - Page 11
... the print alignment 66
B Troubleshooting
67
Error and Maintenance messages 67 Error animation 75 Transferring your faxes or Fax Journal report 75 Document jam 76 Printer jam or paper jam 77 Disc Jam ...83
Troubleshooting 86 If you are having difficulty with your machine 86 Dial Tone ...96 Telephone line interference / VoIP 96
Machine Information...
Users Manual - English - Page 25
....
it may start to avoid
paper jams and misfeeds.
Check that the paper is flat in the paper tray. Note
When you slide out the front of paper well to misfeed.
Note
Always make sure that the paper is not curled or wrinkled.
11 Loading paper
e Gently put the paper into the paper tray
print side down and top...
Users Manual - English - Page 32
...; 6" (10 15 cm) and three sizes for the type of paper you will need to prevent smudging or paper jams.
Paper Size 2
You can fit an incoming fax on the page.
When you change the size of the machine.
Chapter 2
Paper settings 2
Paper Type 2
To get the best print quality, set the machine for printing...
Users Manual - English - Page 33
...; An extra sheet has been included in the paper package for the settings you have chosen, always set the Paper Type to prevent smudging or paper jams.
Avoid touching the printed surface of the same photo paper in the Paper Type setting of the machine's menu. (See Paper Type uu page 18.)
When you use...
Users Manual - English - Page 34
... jams to occur.
• Extremely shiny or highly textured • Paper that cannot be picked up from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of transparencies because they absorb water and perspiration easily, and this may stain your next document. Keep the paper flat and away from the output paper...
Users Manual - English - Page 84
...absorber box or flushing box will need to replace these components are :
1 After a paper jam has been cleared, the machine automatically cleans itself before replacement is too small to have been...powering the machine on and off will fill up . Choose a larger image.
Unplug the device from your photo are not supported.
Note
Repairs resulting from the use of your machine ...
Users Manual - English - Page 86
... try again. You tried to access a Speed Dial number that are in Printer jam or paper jam uu page 77. Clean the paper feed rollers. (uuAdvanced User's Guide: Cleaning the paper feed rollers)
Paper dust has accumulated on the surface of the paper pick-up the Speed Dial number. (See Storing Speed Dial numbers uu page 46...
Users Manual - English - Page 87
... power on initialization was
resting on the surface of the touchscreen and its frame. Clean the paper pick-up rollers. (uuAdvanced User's Guide: Cleaning the paper pick-up rollers. Paper Jam [Front] Paper is jammed in the machine. Paper Jam [Front,Rear] Paper is jammed in the machine.
Delete unused files from your memory card or USB Flash memory drive...
Users Manual - English - Page 91
... any important messages. (See Transferring your faxes that is
not jammed. d Close the document cover.
Printer jam or paper jam B
Take out the jammed paper depending on where it ,
and then close the paper support. Pull the paper tray completely out of the machine
B
If the LCD shows Paper Jam [Front], follow these steps:
a Unplug the machine from the power...
Users Manual - English - Page 92
... will not lose any important messages. (See Transferring your faxes or Fax Journal report uu page 75.)
b Open the Jam Clear Cover (1) at the back of the machine
B
If the LCD shows Paper Jam [Rear], follow these steps:
a Unplug the machine from the power source, you can transfer your faxes that are stored...
Users Manual - English - Page 93
... open, close it,
and then close the paper support.
c Pull the jammed paper out of the machine.
B
1
79 Troubleshooting
Paper is closed properly. e Re-connect the power cord. c Pull out the jammed paper (1). Make sure the cover is jammed at the front and back of the machine
B
If the LCD shows Paper Jam [Front,Rear], follow these steps:
a Unplug...
Users Manual - English - Page 95
... move it off with soap or detergent. Re-connect the power cord.
Troubleshooting
j Push the paper tray firmly back into the
machine.
Additional paper jam clear operations B
a Unplug the machine from the power source and take out the paper.
• If the print head is open, close it,
and then close the scanner cover...
Users Manual - English - Page 153
... Quick Setup Guide and Network
User's Guide. T
TAD (telephone answering device),
external 30, 40 connecting 40, 41
receive mode 30 recording OGM 41...86 printing received faxes 89 receiving faxes 90 scanning 93 software 94 Touchscreen 95 maintenance messages on LCD ...........67 paper jam 77
U
Unscannable area 25
V
Voice Mail 37
W
Warranties are in the box
Notice-Disclaimer iv
Web ...
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