Brother International MFC-J435W Support Question
Brother International MFC-J435W Support Question
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Question posted by cemoore1 on December 12th, 2014
Won't Feed Paper. Keeps Saying Reload And Push Start
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Current Answers
Answer #1: Posted by TommyKervz on December 13th, 2014 1:07 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,833
Member since:
January 10th, 2013 Points: 17,776,833
follow the instructions below
http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=200000028677&ProductID=HL2240&Keyword=
email here for further assistance
Related Brother International MFC-J435W Manual Pages
Users Manual - English - Page 3
... for the latest firmware upgrade. Calls must call the country where you bought the machine. You can check here for Brother driver updates. • To keep your machine performance up to register your product with Brother: may serve as the original owner of product loss covered by insurance;
Users Manual - English - Page 4
... High Yield Ink Cartridge High Yield Ink Cartridge High Yield (blue) Ink Cartridge High Yield (red) Premium Plus Glossy Photo Paper (Letter size / 20 sheets) (4" 6" size / 20 sheets) Premium Glossy Photo Paper (Letter size / 20 sheets) (4" 6" size / 20 sheets)
Item LC71BK (Prints approx. 300 pages) 1 LC71Y (Prints approx. 300 pages...
Users Manual - English - Page 5
... Paper (Letter size / 25 sheets) Plain Inkjet Paper (Letter size / 100 sheets) Telephone Line Cord Basic User's Guide
CD ROM for Windows® & Mac
Item
BP60MPLTR (USA only)
BP60ML (USA only)
BP60PL100 (USA only) LG3077001 (USA only) LX8599001 (English for USA and Canada) LX8599002 (French for Canada) LX8379001 (MFC-J425W) LX8381001 (MFC-J430W) LX8383001 (MFC-J435W...
Users Manual - English - Page 9
... Support (Windows 4 Accessing Brother Support (Macintosh 5 Control panel overview 6
LCD screen...8 Basic Operations 9
2 Loading paper
10
Loading paper and other print media 10 Loading envelopes and postcards 13 Printable area 15
Paper settings...16 Paper Type ...16 Paper Size ...16
Acceptable paper and other print media 17 Recommended print media 17 Handling and using print media...
Users Manual - English - Page 10
... mode only 31 Easy Receive 32
6 Telephone services and external devices
33
Telephone services 33 Voice Mail ...33 Distinctive Ring 34
Connecting an external TAD (telephone answering device 36 Connections 37 Recording an outgoing message (OGM) on an ...
How to copy ...44 Stop copying 44 Copy settings 45 Paper Options 45
9 How to print from a computer
46
Printing a document 46
viii
Users Manual - English - Page 11
... 54
B Troubleshooting
55
Error and Maintenance messages 55 Error animation 60 Transferring your faxes or Fax Journal report 60 Document jam 61 Printer jam or paper jam 62
Troubleshooting 65 If you are having difficulty with your machine 65 Dial Tone ...74 Telephone line interference / VoIP 74
Machine Information 75 Checking...
Users Manual - English - Page 22
Press
On/Off to the power at all times. If you should keep your machine connected to turn the machine on. To prolong print head life, provide the best ink cartridge economy, and maintain print ... uu page 34.
3 Memory Status Lets you see the available memory in this User's Guide show Shutting Down and will show the MFC-J430W. Press and hold down
On/Off to maintain print quality.
Users Manual - English - Page 24
... both hands, gently press and slide
the paper side guides (1) and then the paper length guide (2) to fit the paper size.
a Pull the paper tray completely out of paper in the paper tray at any one time. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for...
Users Manual - English - Page 25
... paper tray. Note
Always make sure that the paper is not curled or wrinkled.
11 IMPORTANT
Be careful not to avoid
paper jams and misfeeds. Note
When you slide out the front of paper left in the paper tray, the machine may start to misfeed. it may lift at least 10 sheets of paper well to push the paper...
Users Manual - English - Page 26
... the paper.
1
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2). Chapter 2
f Gently adjust the paper side guides (1)
to fit the paper using both hands. g Close the output paper tray cover.
2
1
IMPORTANT
DO NOT use the paper support flap for Legal size paper. h Slowly push the paper tray...
Users Manual - English - Page 27
... envelopes and postcards 2
a Before loading, press the corners and
sides of the envelopes you are pre-printed on them as flat as they will cause paper feed problems:
• That are of a baggy construction.
• That have windows.
• That are embossed (have clasps or staples.
• That are using.
13 Occasionally...
Users Manual - English - Page 32
... avoid smudging.
1
1
1 0.08 in its original packaging and keep it sealed. Use only transparencies recommended for laser printers/copiers may cause decreased output quality. IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped
Paper capacity of the output paper tray cover
2
Up to 50 sheets of Letter...
Users Manual - English - Page 35
... 14 in. (148 to 355.6 mm)
5.8 to 8.5 in the ADF.
1 The ADF can hold up to 20 pages, if you feel it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
• DO NOT use the ADF Document Support Flap for Legal size...
Users Manual - English - Page 78
... in the right corner as shown in place,
pull out the paper support (1) until it clicks, and then unfold the paper support flap (2).
2
1
Make sure you cannot move the print head to take out the paper.
l Push the paper tray firmly back into the
machine.
Re-connect the power cord.
j Using both hands, grasp the...
Users Manual - English - Page 81
... media uu page 10.)
There is correct.
67 The printouts are not stacked neatly. Try to the correct paper size.
Clean the paper pick-up rollers. (uuAdvanced User's Guide: Cleaning the paper pick-up rollers)
Machine feeds multiple pages. Cannot perform "Page Layout" printing. Use at least 24 bit color data with the True2Life...
Users Manual - English - Page 84
... "After the beep, leave a message or press l 5 1 and Start to send a fax."
5 Set your answering machine to answer calls.
6... cord is a feature that the receiving machine has paper.
jack, and then plug the telephone line cord ...up correctly. (See Connecting an external TAD (telephone answering device) uu page 36.)
1 Plug the telephone line cord directly...says "RESULT:NG".
If you are blank.
Advanced Users Manual - English - Page 32
Make sure the paper size is set to the extent permitted under applicable laws. (uuProduct Safety Guide: Legal limitations for copying)
a Press
(COPY).
b Place your identification card onto one page, keeping the original card size.
Note
You can copy both sides of copies you want.
28 Chapter 7
Place the document face down
at...
Advanced Users Manual - English - Page 36
...wiping off any scattered ink with water.
d Re-connect the power cord.
32 Note
If the machine starts to multi-feed the last few sheets of the machine and gently close the scanner cover. a Using both hands, ...
WARNING
Be sure to unplug the machine from the AC power
outlet.
b Pull the paper tray completely out of the machine to remove all moisture.
1
1
c Using both hands, grasp the plastic ...
Quick Setup Guide - English - Page 3
... may lift at the back of the tray and cause paper feed problems.
f Gently adjust the paper side guides to the paper with both hands.
Note
When you use Legal size paper, press and hold the universal guide release button a as you do not push the paper in too far; Make sure that you slide out the...
Software Users Manual - English - Page 232
... Printing on a Disc (MFC-J825DW/J835DW only)
f Place the disc or document you want to move the position of the image. Press + or - The area enclosed within the frame on paper, press TestPrint and go... print is in the paper tray.
14
Press Color Start.
to k. Do one of the following : If you want to do a test print on the LCD. The machine starts scanning the image and ...
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