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Brother International MFC-J270w Support Question

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Question posted by timmycee73 on January 16th, 2012

Installation Problems

We have spent the last 12 hours doing everything imaginable to try to install the printer. When we purchased it in Aug of last year it worked perfectly for a few months and then just stopped.

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Related Brother International MFC-J270w Manual Pages

Software Users Manual - English - Page 3

......57 Turning the Auto Load feature off...57 SCAN...58 File Type...59 Auto Crop (For MFC-J615W and MFC-J630W 60 Image (example: Microsoft® Paint)...61 OCR (Word Processing program) ...63 E-... Studio ...76 COPY ...78 PC-FAX (MFC models only) ...80 Send ...81 Receive/View Received (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) ...81 Address Book ...82 Setup ...82 ii

Software Users Manual - English - Page 4

DEVICE SETTING...83 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) ...84 Quick-Dial (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) ...85 Ink Level ...85 4 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 86 Remote Setup...86 5 Brother PC-FAX ...

Software Users Manual - English - Page 6

... MFC models only 168 DEVICE SETTINGS ...170 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W 171 Quick-Dial (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W 172 Ink Level ...172 11 Remote Setup & PhotoCapture Center® 173 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC...

Software Users Manual - English - Page 7

Section I Windows® I Printing 2 Scanning 34 ControlCenter3 55 Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 86 Brother PC-FAX Software (MFC models only) 88 PhotoCapture Center® 107 Firewall settings (For Network users) 110

Software Users Manual - English - Page 8

...® Firewall. You can be understood by the printer/multi-function device. Brilliant High Quality Output Printing at : http://solutions... printer. Low Running Cost Whenever a particular ink color requires replacement, you installed MFL-Pro Suite from Windows® XP. Install ...models only. (Not available for MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) Wireless LAN (IEEE802.11b/g) (For...

Software Users Manual - English - Page 79

... Flash memory drive to open or copy files and folders from a memory card or a USB Flash memory drive installed in the machine.  Open PCC Folder Lets you see the files and folders that are on the memory... FaceFilter Studio for photo printing by REALLUSION on page 27.) Note DCP-J125, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W do not support using a USB Flash memory drive.

Software Users Manual - English - Page 86

... PC-FAX sending on page 88.)  Receive (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) By clicking this button, the PC-FAX receive software is activated and your Brother machine. These buttons are for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) on page 89.) Note PC-FAX supports Letter or Legal...

Software Users Manual - English - Page 87

... installed when you scan a document and automatically send the image as a fax from the PC using the Brother PC-FAX software. (See PC-FAX sending on page 88.) To change the Resolution, Scan Type, Document Size, Show Scanner Interface, Brightness and Contrast settings. 3 Receive/View Received (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC...

Software Users Manual - English - Page 89

ControlCenter3 DEVICE SETTING 3 You can configure the machine settings or check ink levels.  Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) Lets you open the Remote Setup Program. (See Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) on page 86.) 3  Quick-Dial...

Software Users Manual - English - Page 93

... (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) Note • You can use the Export button to save Quick-Dial or all your settings for your machine. • If your PC is protected by a firewall, and is unable to use Remote Setup, you installed MFL-Pro Suite from the...

Software Users Manual - English - Page 108

...MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you view and store faxes on your PC. If you turn your PC off, your machine will continue to Startup folder check box, so that is automatically installed when you installed... are using Windows® Firewall and you install the MFL-Pro Suite and works on page 110. 102 When enabled, your PC.

Software Users Manual - English - Page 113

... NOT start your PC with a memory card or USB Flash memory drive installed in first. • DCP-J125, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W do not support using Windows® XP/Windows Vista®/ Windows® 7 and you must first install a Windows® 2000 update. See the Quick Setup Guide for the volume...

Software Users Manual - English - Page 176

ControlCenter2 DEVICE SETTINGS 10 You can configure the machine settings or check ink levels by clicking a button.  Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) Lets you open the Remote Setup Program. (See Remote Setup (Not available for DCP models, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) on page...

Software Users Manual - English - Page 181

...of the machine. c You can access a memory card or a USB Flash memory drive installed in the machine from the PhotoCapture Center®, your Macintosh. 175 Note • The ...lose your Macintosh with a memory card or a USB Flash memory drive installed in first. • DCP-J125, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W do not support using a USB Flash memory drive. •...

Advanced Users Manual - English - Page 2

... Network Scanning (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only), ...PhotoCapture Center®, PC-Fax Send, and using . In addition, find it ? Printed / In the box Printed / In the box Printed / In the box PDF file / Documentation CD-ROM PDF file / Documentation CD-ROM PDF file / Documentation CD-ROM i Follow the instructions for setting up your machine and installing...

Quick Setup Guide - English - Page 1

... specification. USA/CAN Version 0 1 WARNING Warnings tell you what to do to purchase the correct USB cable. The machine can use a USB 2.0 cable (Type ...USB 2.0; Quick Setup Guide Start Here MFC-J265W MFC-J270W MFC-J410W MFC-J415W Before you can also be 12 Mbits/s. c Make sure you have all...correct setup and installation. Your machine has a USB interface that is no more than 6 ...

Quick Setup Guide - English - Page 29

... Specification Printer Driver is the most suitable driver when printing from applications that use more information, see the Network User's Guide on page 26. Now go to Proceed to 5 additional users. Finish The installation is a multiple PC license agreement pack for up to Install Optional Applications on the network. Go to 2 Users. To purchase...

Users Manual - English - Page 63

... print from a computer 10 Printing a document 10 The machine can receive data from a computer, install printer driver. (See Printing for Windows® or Printing and Faxing for the details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) b From your application, choose the Print command...

Users Manual - English - Page 69

...installed properly. An ink cartridge is not cleared, call Brother Customer Service. Cover is Open The scanner cover is available, black and white faxes will be stored in the machine's memory. Disconnected The other person or other Try... the job and clear it . If the problem continues, call . person's fax machine stopped the B call the telephone company and ask them...

Users Manual - English - Page 86

... network. Setup.exe Spooler SubSystem App wdsw MFC Application (Macintosh users) Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in ControlCenter2. Investigate the problem using a wireless connection or are having Network problems, see the Network User's Guide for example...