Get support for Brother International MFC-9325CW

Brother International MFC-9325CW Support Question

Brother International MFC-9325CW Support Question

Find answers below for this question about Brother International MFC-9325CW.
Need a Brother International MFC-9325CW manual? We have 3 online manuals for this item!
Question posted by Anonymous-109852 on May 2nd, 2013

Automatic Document Feeder Tray Sensor Not Working

Hi- When I want to fax or scan a multiple page document, I put them in the automatic document feeder tray, but it doesn't seem to sense that the papers are there and scans from the flatbed scanner.  The scanner works, it just doesn't pull papers from the automatic document feeder tray.  I opened the automatic document feeder  cover and it doesn't seem like anything is amiss.  The sensor is pushed down when I put papers in. It is just annoying to have to scan each page manually because the feeder tray isn't working. Does anyone have any suggestions of what I can try?

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Brother International MFC-9325CW Manual Pages

Users Manual - English - Page 27

... paper from the paper tray 2 a Pull the paper tray completely out of the paper tray. (Legal or Folio size paper is not available in some regions.) 1 11 If your application software supports paper size selection on plain paper, thin paper or recycled paper from the standard paper tray. Make sure that the guides are loading in 2 the tray. 2 Loading paper and documents 2 Loading paper...
Users Manual - English - Page 39

... paper that are not suitable for the ADF, see Using the scanner glass on page 24.  Make sure documents with correction fluid or written with ink are completely dry.  Documents to be faxed must be from 5.8 to 8.5 in. (147.3 to 215.9 mm) wide and from 5.8 to 14 in the ADF. Loading documents 2 Using the automatic document feeder...
Users Manual - English - Page 41

... FAX, SCAN, and COPY. Paper 1.Paper Type b Press a or b to choose 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. c Press Stop/Exit. Paper 2.Paper Size b Press a or b to Fax mode...Scan operation to return to choose A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 or Folio. If you choose Off, the machine will stay in the tray, you used last. You can fit the document or an incoming fax...
Users Manual - English - Page 148

... the paper tray and wait until the machine stops printing. Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure it prints garbage. Copies are loading the document properly. (See Using the automatic document feeder (ADF) on page 23 or Using the scanner glass on page 86.) is illuminated. (See Entering copy mode  (For MFC-9325CW only...
Users Manual - English - Page 149

... difficulties on page 152.  Make sure that the Brother TWAIN driver is curled, you still have a problem, see Paper jams on page 134. (For MFC-9325CW only) Contact your administrator to check your document to allow for this. (See Unprintable area on the screen but they do not show up when it is...
Users Manual - English - Page 165

...memory drive. See Transferring your faxes or Fax Journal report on page 185.) Scan Unable XX The machine has ...without losing faxes stored in the tray is time to be open. Unusable Device (MFC-9325CW only) An incompatible or broken device Remove the ... is shorter than the paper size defined in the tray and set the "Paper Size" (Menu, 1, 2, 2 (See Paper Size on the LCD before...
Software Users Manual - English - Page 4

...;/Windows® 7 44 WIA compliant ...44 Scanning a document into the PC ...44 Pre-Scanning to crop a portion you want to scan using the scanner glass 46 Scanning a document using the WIA driver (Windows Photo Gallery and Windows Fax and Scan 50 Scanning a document into the PC ...50 Pre-Scanning to crop a portion you want to scan using the scanner glass 52 Using ScanSoft™ PaperPort™...
Software Users Manual - English - Page 40

... Feed This setting will pull paper from Tray1. Tray1 This setting will pull any size of paper from any paper source (tray or manual feed slot) that has a paper size defined in the printer driver that matches your document. Printing  Paper/Quality tab Choose the Paper Source. 1 • Paper Source You can choose Automatically Select, Tray1 or Manual Feed...
Software Users Manual - English - Page 52

.... Note Choose WIA: Brother MFC-XXXX or WIA: Brother MFC-XXXX LAN. Scanning a document into the PC 2 There are for when you can choose Windows® Image Acquisition (WIA) for scanning in this Guide are two ways in which you use the ADF (automatic document feeder) or the scanner glass. You can also click the Scan or Get Photo button...
Software Users Manual - English - Page 58

... from Camera or Scanner.  (Windows Fax and Scan) Click File, New, then Scan. c Do one of a page after pre-scanning the document, you need to use the scanner glass. (See Pre-Scanning to crop a portion you want to use the ADF (automatic document feeder) or the scanner glass. The Scan dialog box appears. You can scan a whole page. If you want to scan and then crop...
Software Users Manual - English - Page 162

... default driver or scanning a document may vary depending on the application you want to scan from a machine on a network, choose the networked machine in the Device Selector application located in the Scanner Setup dialog box:  Resolution  Scan Type  Document Size 154 The first time you scan after pre-scanning the document. Run your document. b Adjust the following...
Software Users Manual - English - Page 169

... it manually by dragging the mouse pointer over the portion you place the document on Show Details. 8 e Select the destination folder or destination application for Mode. If the program does not automatically crop the document as one file. Scanning If you want , you can be accessed by clicking on the scanner glass, select "Flatbed" for Scan To. 161
Software Users Manual - English - Page 170

...: Choose the resolution you want to scan your document at.  Scan Size or Size: Select the paper size of the document being scanned from the Document Feeder or the scan area from the Flatbed.  Orientation or Rotation Angle: Select the orientation of the document from the Document Feeder or the angle of the scan from the flatbed.  Scan To: Choose the destination folder...
Software Users Manual - English - Page 172

... the Detect Separate Items box is unchecked, the document will detect each image and save them as you want to scan from the dialog box that can do it manually by clicking on the scanner glass, select "Flatbed" for Mode. If the program does not automatically crop the document as separate files. Note 8 When the Detect Separate...
Software Users Manual - English - Page 173

... on Scan to scan your document at.  Scan Size or Size: Select the paper size of the document being scanned from the Document Feeder or the scan area from the Flatbed.  Orientation or Rotation Angle: Select the orientation of the document from the Document Feeder or the angle of the scan from Color, Black & White or Text. 8  Resolution: Choose the resolution you want...
Software Users Manual - English - Page 197

... application of your PC. c Press (SCAN). 189 11 Scanning (For USB cable users) 11 Using the Scan key 11 Note If you use the SCAN key when connected to a network, see Using ControlCenter3 on page 58 or Using Scan to USB (MFC-9325CW only) 11 You can scan black & white and color documents directly to a USB Flash memory drive...
Software Users Manual - English - Page 200

... message will appear if your document. e Press Black Start or Color Start. Note • Scan type depends on the settings of the DeviceButton tab, Black Start or Color Start do not change the settings. • If you want the scanned data in color, choose color in scan type on the Device Button tab of the ControlCenter3...
Software Users Manual - English - Page 201

... Secure PDF, choose your document. The machine starts the scanning process. If you want the scanned data in black and white, choose black and white in scan type on the Device Button tab of the ControlCenter3 or ControlCenter2 configuration. 11 193 c Press a or b to choose Scan to choose Image. Scanning (For USB cable users) Scan to Image 11 You...
Software Users Manual - English - Page 202

... tab of the ControlCenter3 or ControlCenter2 configuration. (Windows®) •  If you want the scanned data in color, choose color in the 11 scan type option on your document. Press OK. The machine starts the scanning process. PageManager installed on the Device Button tab of the ControlCenter3 or ControlCenter2 configuration. PageManager to change the settings...
Software Users Manual - English - Page 211

... destination computer on the control panel. If you want the scanned data in black and white, choose black and white in the scan type option on your document. PageManager installed on the Device Button tab of the ControlCenter3 or ControlCenter2 configuration. (Windows®) •  If you want to send to. PageManager on page 61.) ...

Similar Questions

Multiple Pdf Scans To One Document
How can I scan multiple pages of a document to one single pdf file for email, or a file?
(Posted by earl47320 9 years ago)
Mfc-j430w Wireless To Mac Scan Works.test Print Works .won't Print A File.
Won't Print A File From Pages Neither Pages,doc Nor Pdf.why?
(Posted by lfpal 11 years ago)
How Do I Scan A Document And Send It Wirelessly To My Computer?
How do I scan a document and send it wirelessly to my computer?
(Posted by jamesd8n 11 years ago)
Ask a New Question
Use the box below to post a new question about this Brother International product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Brother International Manuals

Find free Brother International MFC-9325CW manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Brother International Reviews

View thousands of Brother International user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Brother International customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Brother International customer service rankings, employee comments and much more from our sister site.