Brother International MFC-8710DW Support Question
Brother International MFC-8710DW Support Question
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Question posted by DENISEWILLIAMS150 on April 9th, 2015
I Can Print No Problem Until I Try To Print A Voucher Check, It Jam Inside, Why
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Related Brother International MFC-8710DW Manual Pages
Software User's Guide - English - Page 5
...) ...78 Sending an image file from your computer 79 Sending a scanned image ...79 Viewing and printing received PC-FAX data 80 Device Settings tab...81 Configuring Remote Setup (For MFC models 81 Accessing Quick Dial (For MFC models 82 Configuring Scan key settings ...82 Launching the BRAdmin utility...84 Support tab ...85 Opening ControlCenter...
Software User's Guide - English - Page 36
... must enter the password using the control panel of the machine to On, prints appears lighter. Since the documents are sent to print them .
When you entered. c To print secured documents, you must enter your document from Secure Print and check Secure Print.
The default setting is not available for HQ 1200 and 1200 dpi resolutions...
Software User's Guide - English - Page 38
..., you need to set the following in the User Authentication Settings dialog.
Density Adjustment 2
Increase or decrease the print density.
30 Printing
User Authentication (For network models) 2
If you are allowed to print by clicking the Check Print Status. You can also execute the saved macro (you can make the Authentication result dialog appear each...
Software User's Guide - English - Page 161
.... Enter a password in the Password box and click Print.
(For more information about Secure Print, See Secure Print Key uu page 2.)
8
153
Only the people who know the password will be able to create a secure print job, click Secure Print and check the Secure Print box. Printing and Faxing
Secure Print 8
Secure documents are documents that are password protected...
Software User's Guide - English - Page 164
...
Sending a fax (For MFC models) 8
You can send a fax directly from a Macintosh application. b From an application such as TextEdit, click File, then Print.
(Mac OS X 10.5.8 to 10.6.x) For more page setup options, click the disclosure triangle beside the Printer pop-up menu.
8
156 a Create a document in ...
Network User's Guide - English - Page 139
..., you can be printed automatically. Check your machine to check the Status. (See Printing the Network Configuration Report...machine has a pre-installed certificate. See Printing the WLAN report (For MFC-8710DW, MFC-8910DW and MFC-8950DW(T)) uu page 64. Using this ....1x authentication
SSL communication for device security
8 8
Your Brother machine supports the use ...
Network User's Guide - English - Page 151
...; The Brother machine cannot print or scan over the network...check that the following :
The power cord is connected properly and the Brother machine is turned on and its link button is securely connected to the Brother machine and the router or hub.
Then try and configure the wireless settings again.
144
Interface Solution
wireless Turn your problem 9
Make sure that my network devices...
Network User's Guide - English - Page 162
... protocol, see Security protocols uu page 170.
10 10
mDNS 10
mDNS allows the Brother print server to automatically configure itself to work in the local network. This function allows the print server to communicate with other device using its NetBIOS name during the network connection. WINS 10
Windows® Internet Name Service...
Network User's Guide - English - Page 185
... configure the IP address B
You can identify the type of network you have.
Enter the password "access" (the password will now need to the print server (check with your IP address can also use ). B
TELNET is the desired IP address you do not have any subnets, use one of the following default...
Basic User's Guide - English - Page 10
... back of the machine 95 Paper is jammed inside the machine 98 Paper is jammed in the duplex tray 102 If you are having difficulty with your machine 104 Setting Dial Tone detection 114 Telephone line interference / VoIP 114 Improving the print quality 115 Machine Information 123 Checking the Serial Number 123 Reset functions 123...
Basic User's Guide - English - Page 18
... to help you set up the handset of the paper.
(MFC-8910DW) Also, this key after you pick up and use your machine.
(MFC-8710DW and MFC-8910DW) In FAX mode and SCAN mode a four level indicator...when the LCD displays an error or an important status message.
4 Duplex
You can choose Duplex to copy or print on the MFC-8910DW.
1
2
34
5
01/01/2012 03:00PM
Fax Res:Standard b Press b or Dial
13
1 ...
Basic User's Guide - English - Page 93
... troubleshooting tips.
Visit us at http://solutions.brother.com/. Identifying your problem B
First, check the following: The machine's power cord is connected correctly and... handling and Printing problems: Printing difficulties uu page 104 Paper handling difficulties uu page 105 Printing received faxes uu page 106
Telephone and Fax problems:
...
Basic User's Guide - English - Page 96
... the machine.
Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start.
(See Paper is jammed at the back of the machine, then
a document.... Drum Error
Cause
Action
The front cover is not completely closed or paper was too long.
Try to Distinctive Ring mode. Clean the corona wire on the drum unit needs to be cleaned....
Basic User's Guide - English - Page 97
..., and then turn it again. Jam Duplex
The paper is jammed inside the See Paper is jammed in the duplex tray or the fuser unit. Jam Inside
The paper is jammed inside the machine
machine.
Jam Rear
The paper is
Disconnect the USB hub device from the USB
connected to the USB direct interface.
Print Log to check your
Function Lock 2.0 was...
Basic User's Guide - English - Page 110
....
b Pull the paper tray completely out of the machine.
98
j Close the front cover of the
machine. g Close the fuser cover (1).
1
Paper is jammed inside the machine
B
If the LCD shows Jam Inside, follow these steps:
a Leave the machine turned on for 10
minutes for the internal fan to cool the extremely hot parts...
Basic User's Guide - English - Page 112
If toner scatters on a piece of disposable paper or cloth in the machine without the drum unit, the messages Drum Error or Jam Inside may be extremely hot. Note The drum unit and toner cartridge are installed as an assembly. Make sure both are two separate parts. If the ...
Basic User's Guide - English - Page 113
... it lock into the machine.
Before you turn on the machine, delete the print spool job on the drum unit will print incomplete data from the drum unit. B
101
Note If you turn off the machine while Jam Inside is
any inside the drum unit.
g Put the toner cartridge back into the
drum unit until...
Basic User's Guide - English - Page 116
... Windows Server® 2008 R2) Click the (Start) button and then Devices and Printers. Make sure that Use Printer Offline is showing an error message. The machine will cancel the print job and clear it prints garbage. You can correct most problems by yourself. • If you need additional help , you must be incomplete...
Basic User's Guide - English - Page 117
... when a USB flash memory drive is Duplex.
Troubleshooting
Printing difficulties (continued)
Difficulties The machine prints the first couple of pages correctly, then some pages have a problem, see Error and maintenance messages uu page 83. Press Stop/Exit to the USB direct interface.
Check the paper size setting in the tray firmly.
105 Paper handling...
Basic User's Guide - English - Page 127
..., put in the Printer Properties of poor print quality
ABCDEFGH abcdefghijk
ABCD abcde 01234
Faint
Recommendation
Take out the drum unit and toner cartridge assembly.
Check the interface cable connections and try printing a different document. Troubleshooting
Improving the print quality B
If you have a print quality problem, check the chart below and follow the recommendations.
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