Brother International MFC-8480DN Support Question
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Question posted by prismamazb on June 28th, 2014
Cannot Ping Brother Mfc 8480dn
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Current Answers
Answer #1: Posted by freginold on September 9th, 2014 6:33 PM
Hi, without knowing more about your network and printer setup, it's impossible to troubleshoot the problem completely. However, if you can't ping the printer, here are some things to check:
- Make sure the printer is connected to a network device (router, switch, etc.) with a known-good Ethernet cable
- Make sure the MFC-8480dn is powered on
- Make sure the printer has a valid IP address and subnet mask (you can check by printing out a network config page)
- Try to ping the router or switch that the printer is connected to, to make sure it isn't having any problems
- Make sure the printer is connected to a network device (router, switch, etc.) with a known-good Ethernet cable
- Make sure the MFC-8480dn is powered on
- Make sure the printer has a valid IP address and subnet mask (you can check by printing out a network config page)
- Try to ping the router or switch that the printer is connected to, to make sure it isn't having any problems
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