Brother International MFC-7860DW Support Question
Brother International MFC-7860DW Support Question
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Question posted by ariaAndre on June 22nd, 2014
Brother Printer Mfc-7860dw Will Not Take New Toner Cartridge
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Related Brother International MFC-7860DW Manual Pages
Software Users Manual - English - Page 2
...and MFC-7860DW 4 Test Print (For HL-2280DW and MFC-7860DW 4 Duplex Print (For HL-2280DW and MFC-7860DW 4 Restoring default printer settings (For HL-2280DW and MFC-7860DW 5
Using the scan keys...6
Section II Windows®
2 Printing
8
Using the Brother printer ......21 Watermark Settings ...21 Header-Footer Print...23 Toner Save Mode ...23 Secure Print (For MFC-7460DN and MFC-7860DW 23
i
Users Manual - English - Page 4
... for USA and Canada) (MFC-7860DW) LX5688001 (English for USA and Canada) (MFC-7360N and MFC-7460DN) LX5112002 (French for Canada) (MFC-7860DW) LX5688002 (French for a complete selection of use only genuine Brother accessories, which are accepted. cartridge yield is declared in accordance with ISO/IEC 19752. 3 Standard toner cartridge 4 High capacity toner cartridge 5 1 page per job. 6 Drum...
Users Manual - English - Page 8
... . For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will void the Warranty. Please avoid shipping the unit without the ink cartridges or the protective parts will repair or replace (at Brother Authorized Service Centres throughout Canada. For Technical Assistance...
Users Manual - English - Page 69
... the LCD shows Toner Low, buy toner cartridges, please call Brother Customer Service.
• We recommend that you clean the machine when you replace the toner cartridge. cartridge yield is declared in accordance with a new one. (See Replacing the toner cartridge on page 53.)
Replacing the toner cartridge A
a Make sure that the machine is a good idea to keep a new toner cartridge ready for...
Users Manual - English - Page 72
... apply to spread the toner evenly inside
the cartridge. To protect your machine. IMPORTANT
Put the toner cartridge in the drum unit immediately after you DO NOT refill the toner cartridge provided with both hands and
gently shake it in the Brother machine may result in the illustrations.
56 e Unpack the new toner cartridge. Hold
the cartridge level with your investment...
Users Manual - English - Page 73
A
Note
Make sure that you put it in the toner cartridge properly or it may have a vertical stripe. Routine maintenance
h Clean the corona ...Note
Be sure to return the tab to the home position (a) (1).
i Put the drum unit and toner cartridge
assembly back into
place. g Put the new toner cartridge firmly into
the drum unit until you hear it lock into the machine. If you put in properly...
Users Manual - English - Page 75
... A
Order No. DR-420
A new drum unit can print approximately 12,000... pages that your drum.
• For best performance, use only genuine Brother toner. The machine should be
printed by your drum will print
may have no...home position (a) (1).
Routine maintenance
d Put the drum unit and toner cartridge
assembly back into the machine. Note
• There are many factors that determine the...
Users Manual - English - Page 78
... you place the drum unit and/or the toner cartridge on how to return your hands or clothes, immediately wipe or wash it off with cold water.
• We recommend that toner powder does not spill out of the unit.
• Go to http://www.brother.com/original/ index.html for instructions on a clean...
Users Manual - English - Page 80
...the machine from the power for several minutes and then reconnect it. (For MFC-7860DW) Disconnect the machine from the AC power outlet for a while. The most...toner cartridge is not spinning do not use is restricted by yourself. B Troubleshooting
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need more help, the Brother...
Users Manual - English - Page 82
....
(See Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW) on page 80.)
The paper is jammed inside the... Pull out the drum unit.
cartridge and then put it .
If the problem continues, call Brother Customer Service. The paper is ...Verify the number and try again.
Take out the toner
correctly. The toner cartridge is busy. Then, disconnect the machine from the ...
Users Manual - English - Page 84
... replace the toner cartridge. Then, disconnect the machine from the power for several minutes and then reconnect it .
If the problem continues, call Brother Customer Service. The paper in the tray is not a
Load either Letter, Legal or Folio paper for
suitable size for several minutes, then reconnect it .
(For MFC-7860DW) Disconnect the...
Users Manual - English - Page 102
...; (For MFC-7860DW) Contact your...toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 59.)
Check the interface cable connection on page 64.)
Check that the correct printer driver has been installed and chosen.
Check to check your Secure Function Lock Settings. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer...
Users Manual - English - Page 108
.... Turn off Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver. (See Toner save in Chapter...Toner settings in a new drum unit. (See Replacing the drum unit on . Note
Using non-Brother supplies may be on page 59.)
92 Conditions such as humidity, high temperatures, and so on page 17.)
b Check that the drum unit and toner cartridges...
Users Manual - English - Page 109
... Basic tab in the Software User's Guide.)
Choose Reduce Ghosting mode in the printer driver. (See Ghost Reduction Setting in the Software User's Guide.)
Put in a new toner cartridge. (See Replacing the toner cartridge on page 53.)
Put in a new drum unit. (See Replacing the drum unit on page 17 and Basic
tab in...
Users Manual - English - Page 111
...48.) If the problem is in direct sunlight or room light, the unit
B
Black toner marks across the
may be damaged.
Put in a new toner
cartridge. (See Replacing the toner cartridge on black text and graphics at 94 mm (3.71 in.)
intervals
94 mm (3.71 ... page 17.)
Do not use paper that you use label sheets for laser printers, the glue from a label stuck on page 59.)
95
Users Manual - English - Page 112
...ABCD abcde 01234
White lines down the page.
Call Brother Customer Service.
The toner cartridge may be damaged. Put in the duplex tray, verify...See Acceptable paper and other print media on page 17.)
Check for torn paper in a new toner cartridge. (See Replacing the toner cartridge on page 53.)
The drum unit may be damaged. Examples of poor print quality
ABCDEFGH ...
Users Manual - English - Page 128
... Verification Report for your machine. Lists names and numbers stored in the One Touch and Speed Dial memory, in Bold with an asterisk.
112 Level 1 4.Printer (MFC-7860DW)
Level 2 1.Emulation
2.Print Options
Level 3 -
1.Internal Font
Options Auto* HP LaserJet BR-Script 3 1.HP LaserJet 2.BR-Script 3
2.Configuration -
3.Duplex
4.Reset...
Advanced Users Manual - English - Page 10
....
• After replacing the toner cartridge with a new one , the Continue mode will go back to delete them, you will be lost.
• The machine will continue printing until the LCD shows Toner Ended.
Note
• The MFC-7360N and MFC-7460DN can store up to 400 faxes in memory and the MFC-7860DW can store up to...
Advanced Users Manual - English - Page 67
.... Checking the machine A
Checking the Page Counters A
You can see Total, Fax/List, Copy or Print.
Leave the toner
cartridge installed in the original packaging to Brother as part of the used part. For MFC-7860DW, press Menu, 7, 2.
It will be accurate if that part's life counter was reset during transit. a Turn off for copies...
Quick Setup Guide - English - Page 1
... Guide
Quick Setup Guide
Telephone Line Cord
Drum Unit and Toner Cartridge Assembly (pre-installed)
Safety and Legal booklet
WARNING
Plastic bags are not toys.
Quick Setup Guide
Start Here
MFC-7860DW
Please read this Quick Setup Guide for the correct setup and... which , if not avoided, may result in other languages, please visit http://solutions.brother.com/. USA/CAN Version 0
1
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