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Brother International MFC 665CW Support Question

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Question posted by pcutler68 on May 10th, 2011

Have A Brother Mfc-665cw Printer With Error Message 'unable To Change 50' Help

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Answer #1: Posted by Mets86 on April 10th, 2012 9:50 AM

Mets86

Member since:
October 30th, 2009

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Here is a link from Brother's site with more information on general "Unable to XXX" problems:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_013.html?reg=us&c=us&lang=en&prod=mfc665cw_us_as

The specific error you are likely having is caused either by an actual paper jam, or the Carriage Encoder Strip being dislodged from the sensor. Unfortunately, this is a difficult problem to fix. If you are comfortable attempting the fix yourself, you will need to:

Disconnect the power cable
Remove the top cover
Remove the panel
Re-Seat the encoder strip (small plastic foil) on the sensor

Related Brother International MFC 665CW Manual Pages

Software & Network Users Manual - English - Page 10

... stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC-XXXX on your PC-in the tasktray or by condition. „ A yellow icon indicates a warning. „ A red icon indicates an error has occurred. Monitoring the machine's status 1 Once you can check the device status at anytime by double-clicking the icon in...

Software & Network Users Manual - English - Page 11

b Choose Brother MFC-XXXX USB Printer or Brother MFC-XXXX Printer (where XXXX is off, you can change the following printer settings when you want to switch off the status monitor, follow these steps: 1 1 a Right-click the Status Monitor icon or window and click Load Status Monitor on your PC. The printer properties dialog box appears. 5 Printer driver settings 1 You can...

Software & Network Users Manual - English - Page 13

...; Fast Normal 600 × 300 dpi. The machine 1 changes the way it will be selected in the driver. The fastest... Plain Paper Inkjet Paper Brother Premium Glossy Photo Paper or Other Photo Paper Transparencies Color/Grayscale Color/Grayscale Color/Grayscale Color/Grayscale Color/Grayscale Print ...• For DCP-130C and MFC-240C, the Highest Print Quality selection is the highest resolution and...

Software & Network Users Manual - English - Page 39

... can run the utility by choosing Scanner Utility located in Start/All Programs/Brother/MFC-XXXX menu (where XXXX is your file. 33 This time only the chosen...scanner driver for resolutions greater than 1200 dpi, the file size may freeze as the default size, use this utility to change the setting. Click OK after you choose a setting. 2 g Click the Scan button in the PaperPort® SE ...

Software & Network Users Manual - English - Page 80

... PC screen. Click the Start button, All Programs, Brother, MFC-XXXX, and Remote Setup. If an error message is required by default. „ OK Lets you will be prompted to your PC and displayed on your machine will be downloaded automatically to enter a password. If you change the settings, you start uploading data to the...

Software & Network Users Manual - English - Page 81

...All Programs, Brother, MFC-XXXX, and Remote Setup. • If your settings, highlight MFC-XXXX at ...MFC-240C) „ Print Lets you may need to allow communication through port number 137. Note • You can use the Export and Import buttons to save several sets of settings for example, to choose all fax settings highlight Fax) from a file. You cannot print the data until it is unable...

Software & Network Users Manual - English - Page 105

... the window, click the Status Monitor icon in the dock or click the Ink Level button in the DEVICE SETTINGS tab of ControlCenter2. „ Quitting the window Go to the menu bar and choose Quit. Before you can use the tool you see error messages such as a download from http://solutions.brother.com. 99

Software & Network Users Manual - English - Page 149

... Remote Setup & PhotoCapture Center® 12 Remote Setup (Not available for DCP models and MFC-240C) 12 The Remote Setup application lets you read the setting from a Macintosh® ... Remote Setup application. If you change the settings, you print the chosen items on your Macintosh® screen. If an error message is in Macintosh HD/Library/Printers/Brother/Utilities. „ OK Lets ...

Users Manual - English - Page 13

... 66 Storing a pause 66 Storing Speed-Dial numbers 66 Changing Speed-Dial names or numbers 67 Setting up groups for broadcasting 68 Dialing Access codes and credit card numbers 70 9 Message Center (MFC-665CW and MFC-845CW only) Message Center mode 71 Setting up the Message Center 71 Outgoing message (OGM 71 Fax/Tel OGM (Announcement 72 Activating...

Users Manual - English - Page 15

...Color 106 Cropping ...108 Borderless printing 108 Setting your changes as new default 108 Restoring all the settings to factory settings 108 Scan to Card ...109 Entering Scan mode 109 How to scan to card 109 Understanding the Error Messages... your machine 130 Error messages 136 Transferring your faxes or Fax Journal report 139 Document jam 140 Printer jam or paper jam 141 Dial Tone ......

Users Manual - English - Page 18

...help you to a related topic. Text in the documentation 1 The following the instructions below: a Turn on the LCD of the Fax, Printer...Brother CD-ROM into your model name) from the Start menu, point to Brother, MFC...are used in the Courier New font identifies messages on your PC. Viewing Documentation 1 Viewing ... Notes tell you how you to devices and operations that may arise or ...

Users Manual - English - Page 25

... display) Displays messages on the screen to help you speak to another party using a wireless connection. 0 Max 6 Ink indicator Lets you have new messages. „ Play/Record (MFC-665CW) Plays voice messages stored in memory. „ Erase Deletes voice messages. 12 Speaker Phone (MFC-665CW and MFC-845CW) Turns the speaker phone on or off . 13 Microphone (MFC-665CW and MFC-845CW) Picks...

Users Manual - English - Page 63

Receiving a Fax MFC-665CW and MFC-845CW Are you using the voice message function of your external TAD (telephone answering device)? No 6 See Message Center. Yes Are you want the machine to answer fax and telephone No calls automatically? No Manual Yes Do you using the built-in Message Center? To set Easy Receive to use a Distinctive Ring...

Users Manual - English - Page 96

... e Press a or b to choose Fwd/Page/Store. Press OK. Press OK. Press OK. Color faxes will be received into the memory and sent to your PC automatically. d Press a or ... faxes in memory and send them to your PC. (For details, see Error messages on page 136.) • When PC Fax Receive is not supported in ...CD-ROM.) • (MFC-665CW and MFC-845CW only) In the event of the LCD.

Users Manual - English - Page 126

... using the dial pad. Press OK. Press OK. k Press Black Start or Color Start. Press OK. Understanding the Error Messages 14 Once you are familiar with the types of errors that can occur while you are using the PhotoCapture Center®, you can only change the quality, go to step f. „ Press Black Start or...

Users Manual - English - Page 146

...MFC-665CW and MFC-845CW only) on both the machine and your ink cartridges are empty. (See Replacing the ink cartridges on page 143.) Check to see if the LCD is showing an error message. (See Error messages on . Most problems can be made from within that Use Printer Offline is unchecked. Visit us at http://solutions.brother...that country. If you need additional help , you bought the machine. ...

Users Manual - English - Page 152

...140. You cannot change the Receive Mode from the ADF was too long. One or more help, the Brother Solutions Center offers ...color fax, the machine's 'handshake' will stop all print operations. Error messages B As with any sophisticated office product, errors may occur. The most errors by yourself. Error Message Comm.Error Connection Fail Cover is too warm. Firmly close it , the color...

Users Manual - English - Page 154

XX Unable to Print XX Unable to Init. If the error message continues, do one of the following : „ (MFC-440CN only) See Transferring your faxes or Fax Journal report on page 139.) Wrong Paper Size Paper is full. See Transferring your faxes or Fax Journal report on page 141.) Unable to Change XX Unable to Clean XX Unable to...

Users Manual - English - Page 155

...or Fax Journal report B If the LCD shows: „ Unable to Change XX „ Unable to Clean XX „ Unable to your PC. c Press a or b to which faxes...Unable to Print XX „ Unable to Scan XX „ Unable to use Phone XX We recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine on page 140.) Note If there is an error message...

Users Manual - English - Page 212

...Unable to Change 138 Unable to Clean 138 Unable to Init 138 Unable to Print 138 Unable to Scan 138 Unable to use Phone 139 Extension telephone, using 62 External telephone, connecting 61 F Fax codes changing 62, 82 Fax Receive Code 50... 68 H HELP LCD messages 158 using Menu keys 158 Menu Table 159 Hook key 8 196 E Easy Receive 50 Envelopes 15, 16, 19, 20 Error messages on paper ...