Brother International IntelliFax-2820 Support Question
Brother International IntelliFax-2820 Support Question
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Question posted by elainesshoebox on November 14th, 2011
Drum Unit Keeps Jamming
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Current Answers
Related Brother International IntelliFax-2820 Manual Pages
Users Manual - English - Page 3
http://solutions.brother.com
Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest... here for Brother driver updates. ■ To keep your machine performance up to your receipt; ■ may serve as the original owner of the product.
and, ■ will be made from your Fax Machine/Multi-Function Center needs. Service Center Locations (Canada...
Users Manual - English - Page 4
...1-877-552-MALL (6255) 1-800-947-1445 (fax)
http://www.brothermall.com
In Canada:
1-877-BROTHER
Description
Toner Cartridge Drum Unit Telephone Line Cord Telephone Handset
Handset Curled Cord
IEEE-...Prints up to 2,500 pages) DR-350 LG3077001 LE5803016 (FAX-2820/FAX-2910/FAX-2920) LE5803003 (MFC-7220/MFC-7225N) LG6156001 (FAX-2820/FAX-2910/FAX-2920) LG6156003 (MFC-7220/MFC-7225N) F2A046-10
QPD120
...
Users Manual - English - Page 9
... features. Note (For FAX-2820, FAX-2910 and MFC-7220) If there are high voltage electrodes inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the memory on page 11-6.)
WARNING There are faxes in the memory, see Forwarding faxes to another fax machine on page 4-5.
Warnings...
Users Manual - English - Page 16
... Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5
Troubleshooting and routine maintenance
Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1
Federal Communications Commission (FCC) Declaration of the machine 11-9 Paper is jammed inside the drum unit and toner cartridge assembly....11-10
xiv
Users Manual - English - Page 17
... replace the toner cartridge 11-25 Replacing the drum unit (DR-350 11-27 Machine Information 11-29 Checking the Serial Numbers 11-29 Checking the Page Counters... A-4 Operation from extension telephones A-4 For Fax/Tel mode only A-4 Using a cordless external handset A-5 Changing the remote codes A-5
Connecting an external device to your machine A-5 Connecting an external telephone A-5 Connecting ...
Users Manual - English - Page 89
... error. You must call the telephone company and ask them to another telephone line. then replace the drum unit with any sophisticated office product, errors may occur.
Send the fax again or connect the machine to check your machine identifies the problem and displays an error message.
The most problems by yourself. You can correct...
Users Manual - English - Page 90
... Use
The machine is too hot.
(For FAX-2820, FAX-2910 and MFC-7220)
When you need to save them before following the suggestions below. (To save the faxes, see Transferring faxes to 4 days without losing faxes stored in the memory.)
11 - 2 Drum Error
The drum unit needs to send or receive again. Unit is too Hot The fuser unit is set...
Users Manual - English - Page 92
...For details see Advanced tab in the paper tray (See Paper jams on the CD-ROM.)
(FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory,...machine's memory is not 11-24.)
11
possible.
Toner Life End The toner cartridge and drum unit
Re-install the toner cartridge and drum unit assembly.
Replace the toner cartridge with a new one. (See
-OR- Clear the faxes...
Users Manual - English - Page 96
... front cover. Troubleshooting and routine maintenance
5 Put the drum unit and toner cartridge
assembly back into the machine.
4 Pull out the drum unit and toner
cartridge assembly. CAUTION
11
To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the machine.
The jammed paper may be pulled out with the toner...
Users Manual - English - Page 97
... pull out the paper with the other hand.
3 Open the back cover.
6 Close the back cover.
7 Put the drum unit and toner cartridge
assembly back into the machine.
11 - 9
8 Close the front cover. If the jammed paper cannot be pulled out easily, push down on the blue tab with one hand as you to...
Users Manual - English - Page 98
... automatically.
2 Pull out the drum unit and toner
cartridge assembly.
5 Put the drum unit and toner cartridge
assembly back into place.
Take out the jammed paper if there is jammed inside the drum unit.
11
11 - 10 Troubleshooting and routine maintenance
4 Put the toner cartridge back into the
drum unit until you put it lock into the machine.
6 Close the front...
Users Manual - English - Page 100
... avoiding a slight interruption is crucial
to If the Fax key is ( 51). available only when the machine is dirty. Clean them both. (See Cleaning the scanner glass on page 11-22, Cleaning the laser scanner window on page 11-22 and Cleaning the drum unit on Fax mode. If you may mistakenly interpret certain voices...
Users Manual - English - Page 101
... following the suggestions below. (See Forwarding faxes to another fax machine on page 11-6 or Transferring faxes to work with your machine.
(For FAX-2920 and MFC-7225N) Turn off the machine's power switch its memory on again. The top two lines and bottom two lines are installed properly. (See Replacing the
drum unit (DR-350) on page 11...
Users Manual - English - Page 104
...drum unit (DR-350) on page 11-27.)
Make sure you use paper that you use paper that meets our specifications. If this problem. Rough-surfaced
11
paper may cause this problem occurs when making copies or printing received faxes...on the CD-ROM.)
Install a new drum unit. (See Replacing the drum unit (DR-350) on . Turn off Toner Save mode in the machine itself. (See Toner Save on page...
Users Manual - English - Page 108
...machine's power switch.
2 Unplug the machine from the telephone
wall jack.
3 Unplug the machine from the AC power
outlet.
4 Unplug all the cables from the machine.
5 Open the front cover.
6 Remove the drum unit and toner
cartridge assembly. Leave the toner cartridge installed in the drum unit.
7 Place the drum unit... having difficulty sending or receiving a fax due to possible interference on your ...
Users Manual - English - Page 109
...; Do not use cleaning materials that contain ammonia.
■ Do not use isopropyl alcohol to use with your machine to Brother as part of the
machine.
11 - 21 Chapter 11
0 Pack the drum unit and toner cartridge
assembly, AC cord and printed materials in the original carton as shown below:
Routine maintenance
CAUTION The...
Users Manual - English - Page 112
....)
11
11 - 24 Be sure to keep a new toner cartridge ready for use when you replace the toner cartridge. (See Cleaning the laser scanner window on page 11-22 and Cleaning the drum unit on your local waste disposal office. We recommend that you clean the machine and drum unit when you see the Toner Low...
Users Manual - English - Page 115
... internal parts of pages per print job.
Chapter 11
Replacing the drum unit (DR-350)
The machine uses a drum unit to create print images on page 11-22.)
CAUTION
When removing the drum unit, handle it carefully because it off with cold water. Note The drum unit is a consumable item, and it is necessary to replace it is up...
Users Manual - English - Page 117
... No.
2 Press Stop/Exit. Checking the Drum Life
You can view the machine's serial number on the LCD.
1 For FAX-2820, FAX-2910, FAX-2920
and MFC-7220, press Menu/Set, 4, 3. -OR- Chapter 11
Machine Information
Checking the Serial Numbers
You can view the machine's drum life on the LCD.
1 For FAX-2820, FAX-2910, FAX-2920
and MFC-7220, press Menu/Set...
Quick Setup Guide - English - Page 5
3
Install the Drum Unit Assembly
1 Open the front cover of the machine.
2 Unpack the drum unit assembly.
3 Gently rock it from side to side several times
to distribute the toner evenly inside the assembly.
5 Front Cover
5 Close the front cover of the machine.
4 Put the drum unit assembly into the
machine.
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