Brother International IntelliFax-2820 Support Question
Brother International IntelliFax-2820 Support Question
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Question posted by jpicMiste on September 29th, 2014
What Would Cause A Brother 2820 To Have A Ng Error
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Related Brother International IntelliFax-2820 Manual Pages
Users Manual - English - Page 3
... (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to date, check here for the latest firmware upgrade (for
Windows® only). You can check here for Brother driver updates. ■ To keep your machine performance...
Users Manual - English - Page 7
... your original Product are not followed and has caused
damage to the manufacturer's specifications for new product/parts.
The replacement Machine you receive (even if refurbished or remanufactured) will be charged up at Brother's then current published rates.
Retain your original Machine shall become the property of Brother. Brother® One Year Limited Warranty and Replacement...
Users Manual - English - Page 9
... power outlet. Improper Setup icons alerts you need to another fax machine on page 4-5.
Do not handle the plug with the machine. To use the following icons throughout this might cause an electrical shock. Note (For FAX-2820, FAX-2910 and MFC-7220) If there are faxes in the machine's memory, you to a situation that may arise or give...
Users Manual - English - Page 13
...To load paper or other media in the manual feed slot 1-11 About fax machines 1-12 Custom features 1-12 Do you have Voice Mail on the phone ...Error Correction Mode 1-13
2 Getting started
Initial setup ...2-1 Setting the Date and Time 2-1 Setting Tone and Pulse dialing mode (For Canada only 2-1 Setting the Station ID 2-2
General Setup ...2-3 Setting the Mode Timer (FAX-2820, FAX-2910 and FAX...
Users Manual - English - Page 16
... 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5
Troubleshooting and routine maintenance
Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1
Federal Communications Commission (FCC) Declaration of the machine 11-9 Paper is jammed at the back of Conformity (USA only 10-2 Important 10-2 Important -
Users Manual - English - Page 30
... set Voice Mail and the Brother machine to answer after the same number of rings, there is a strong possibility that neither Voice Mail nor the machine can pass the call back ...additional subscriber service "Distinctive Ring", which one number on page A-5.)
1 - 12 Introduction
About fax machines
Custom features
Do you avoid possible
problems?
It is to use more than one will pick...
Users Manual - English - Page 31
...do, you are only possible between fax machines that had an error. If the machine detects errors during fax transmission, it is dialed. ECM transmissions are receiving a fax message.
A receiving fax chirps for at least 2 to check a fax transmission while it will answer every call automatically with fax receiving tones. ECM (Error Correction Mode)
The Error Correction Mode (ECM) is set...
Users Manual - English - Page 33
... 2 to exit without changing.
▲
NOTICE (For USA)
The Telephone Consumer Protection Act of 1991 makes it is only used for any message via a telephone fax machine unless such messages clearly contain, in the number.
Press Menu/Set.
5 Press Stop/Exit.
To program this information into your...
Users Manual - English - Page 89
... will pause its life
Comm.Error
Poor phone line quality caused a communication error. Check the other fax machine's polling setup. Close the front cover of the machine.
Connection Fail You tried to check your machine identifies the problem and displays an error message. ACTION Close the back cover of the machine.
11 - 1
ERROR MESSAGES ERROR MESSAGE CAUSE Back Cover Open The...
Users Manual - English - Page 90
... in the machine's memory, see Transferring faxes to your computer.
(MFC-7220 and MFC-7225N only) Print data is left in a location that is too hot or too cold, try to cool or warm the room by turning on the air conditioner or heater. Troubleshooting and routine maintenance
ERROR MESSAGES
ERROR MESSAGE CAUSE
ACTION
Data...
Users Manual - English - Page 91
...suggestions below (To save them before following the suggestions below . (For FAX-2820, FAX-2910 and MFC-7220) When you can be cleared. If the ...if the machine has faxes in its memory see Transferring faxes to another fax machine on page 5-2.)
11 - 3
Chapter 11
ERROR MESSAGES ERROR MESSAGE CAUSE Machine too Hot The inside of paper or paper is too hot. If there are faxes you dialed...
Users Manual - English - Page 93
...)
problem. If there are faxes you turn off the machine's power switch and then turn it again.
(For FAX-2920 and MFC-7225N) Turn off for several minutes and try it again. (The machine can be cleared.
Turn off the machine's power switch its memory on again. Chapter 11
ERROR MESSAGES
ERROR MESSAGE CAUSE
Unable to Scan
Wrong...
Users Manual - English - Page 94
... details about PC Fax Receive, see Using Brother PC-Fax Software in the memory, press 2. there are no
faxes left in Step 1. See Forwarding faxes to another fax machine
If you have been transferred
11
disconnect the machine from the power
source for several minutes, and then
reconnect it.
11 - 6
Note
If there is an error on page 6-3.)
During...
Users Manual - English - Page 99
...and dialing the number.
If there is caused by a poor telephone connection. Send a manual fax by lifting the handset of sentences are cut off. Change your machine's scanner operation. If the copy looks ...at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Your machine's primary corona wire may be dirty, or the sending party's fax scanner may be correct for the paper you are using....
Users Manual - English - Page 100
... Incoming Calls
The machine 'Hears' Voice as a calling fax machine and respond with your machine answers, hang up immediately...Brother machine handles the Caller ID subscriber services.
However, if you made shows the same problem, your machine is dirty. Troubleshooting and routine maintenance
DIFFICULTY
SUGGESTIONS
Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR...
Users Manual - English - Page 101
...
'Brother MFC-XXXX,' (where XXXX is unchecked. If there are faxes you turn off the machine's power switch and then turn it is set up to make sure: • The machine is plugged in its memory will not accept print. Click Start and then Printers and Faxes. The machine prints unexpectedly or it prints garbage.
(For FAX-2820, FAX...
Users Manual - English - Page 138
... memory.
Delayed Fax
Sends your machine to the same fax number will not lose messages during fax sending or receiving, usually caused by line noise or static. G Glossary
ADF (automatic document feeder) The document can be sent as one location.
Automatic Redial A feature that a fax machine is a safety feature so you press a key or make an error.
This...
Users Manual - English - Page 139
... and graphs.
You can receive faxes and telephone calls. Fax tones The signals sent by answering it. Easy Receive Enables your machine's settings. Handset Volume Volume setting for changing your machine to respond to pick up a voice call by sending and receiving fax machines while communicating information. ECM (Error Correction Mode) Detects errors during On-Screen Programming and...
Users Manual - English - Page 140
... image of photographs. One-Touch Keys on each key if you can store numbers for easy dialing. FAX-2820, FAX-2910 and FAX-2920 only: You can edit. Pause Allows you can store a second number on the machine's control panel where you press Shift and the One-Touch key together. Photo resolution A resolution setting that...
Users Manual - English - Page 147
... no longer than 6 feet (2.0 m). The machine can download the free Brother Printer Driver and PC-Fax software from your fax machine as a printer and send faxes from the Brother Solutions Center so you can use a USB 2.0 interface cable that has a USB 1.1 interface. Download the optional software from the Brother Web Site (FAX-2820 and FAX-2920 users only)
You can also...
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