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Brother International Fax 4100E Support Question

Brother International Fax 4100E Support Question

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Question posted by claudia89976 on April 27th, 2015

Error Message To Clear Original From Glass

I was trying to send a signed quote that had been mailed to us. It did not even go through the top feeder. Then I got a message that said clear paper from glass and then hit stop. I have had this problem before and I don't remember how I fixed it. We can receive with no problem.

Current Answers

Answer #1: Posted by TommyKervz on April 27th, 2015 11:15 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

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Troubleshooting instructions here' you may refer here http://support.brother.com/g/b/faqcategory.aspx?c=us_ot&lang=en&prod=fax4100_us&ftype2=174 for further assistance.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Brother International Fax 4100E Manual Pages

Users Manual - English - Page 18

... the Optional Memory Board 12-1 Paper Cassette #2 (Option for FAX-4100e and FAX-4750e) .. 12-4 Network (LAN) Board (Option for FAX-4750e 12-4 13 Troubleshooting and Routine Maintenance 13-1 Troubleshooting 13-1 Error Messages 13-1 Document Jam 13-4 Paper Jam 13-4 Paper is Jammed in the Paper Cassette 13-5 Paper is Jammed near the Drum Unit 13-5 Paper is Jammed in the Fuser...
Users Manual - English - Page 25

... beeps each is sending and receiving the fax. Pay special attention to the directions in the Assembly and Connections chapter for at 4-second intervals. ECM transmissions are receiving a fax message. If your machine is set to your machine answers in FAX/TEL mode, the machine listens for their integrity. To cancel the receiving mode, press Stop/Exit. This must...
Users Manual - English - Page 35

... into a wall jack, both your machine and the TAD will try to control the phone line. (See illustration on Page 2-11.) 2 - 10 A S S E M B L Y A N D C O N N E C T I O N S The machine "listens" for fax calling (CNG) tones. on your external answering machine if it doesn't hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can also connect...
Users Manual - English - Page 44

...a cover page 6-6 you are to ON. SETUP (continued) RECEIVE (continued) 2. Sets up your machine to be sent. 4. PRINT SAMPLE 9. SETUP SEND Menu Selections Options 5. customized message for fax 6-7 cover page. FAX STANDARD Changes the default RESOLUTION FINE S.FINE setting of image. COVERPAGE MSG Programs - Note The factory setting (option) is shown...
Users Manual - English - Page 50

...change, or "2" to send any message via a telephone machine unless such messages clearly contain, in a margin...fax number are the same, enter the same number again. NOTICE The Telephone Consumer Protection Act of 1991 makes it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business...
Users Manual - English - Page 66

... Transmission When you try to scan and store a 51st fax, the machine will scan originals into memory before sending. You can set REAL TIME TX to ON. 1 Place the original face down in the...SEND 6-3 If you get a OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel scanning. The number of the fax and how much memory is set temporary settings for each fax...
Users Manual - English - Page 68

... LCD shows the setting you want to set the contrast. PHOTO-Use when original has varying shades of gray; Fax Resolution When you have an original in the ADF. 2 Press Menu, 2, 2, 1. 1.CONTRAST 3 Use or to select additional settings. FINE-Good for small print; SETUP SEND 6-5 transmits a little slower than Fine resolution. Use S.DARK to...
Users Manual - English - Page 70

... pages blank.) If you 're calling. 9 Press Fax Start. The LCD returns to the SETUP SEND menu-OR-Press 2 if you are sending, and then press Set. (For example, press 02 for 2.) (Enter 0 0 to send a cover page with a particular document. SETUP SEND 6-7 The LCD returns to the SETUP SEND menu-OR-Press 2 to exit. 9.COVERPAGE MSG...
Users Manual - English - Page 76

... beginning at Step 4 for FAX-4100e) SPEED-DIAL? # ENTER & SET KEY 3 Enter the number (up to 20 digits) and then press Set. #OO5: ENTER & SET KEY 4 Use the dial pad to enter the name (up to store another Speed Dial number-OR-Press Stop/Exit. AUTO DIAL NUMBERS AND DIALING OPTIONS 7-2 E-mail addresses can be stored...
Users Manual - English - Page 80

...Fax Start to send the portion that each of locations used for broadcasting. Your machine...automatically sending the same fax message to ...original face down in the ADF. 2 Enter a number using One Touch, Speed Dial, Group number, Search or the dial pad. I If the memory is full, press Stop/Exit to 50 manually dialed numbers. Example: Speed Dial number. 5 Press Broadcast. 6 Enter the next fax...
Users Manual - English - Page 106

... quality phone line caused communications error. CONNECTION FAIL The fax machine you see this happens, your machine often identifies the problem and displays an error message. If you need additional help, call the country where you set in the paper cassette. Refill the cassette or remove the paper and load it again. Try the call again. setup. The table...
Users Manual - English - Page 107

...: 1-877-BROTHER OUT OF MEMORY (May occur when the machine is not programmed. NOT REGISTERED The One Touch or Speed Dial number that is busy. COVER OPEN The front cover was too long. the other party's fax Try to a fax machine. MACHINE ERROR The machine has a mechanical XX problem. NO RESPONSE / BUSY The number you accessed is used as Graphics" in...
Users Manual - English - Page 108

...tell them the Machine Error number at: In USA: 1-800-284-4329 In Canada: 1-877-BROTHER The paper is not installed. -OR- Do not pull the paper out until you can still print. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 3 Error Message PLS OPEN COVER PAPER JAM TONER EMPTY TONER LOW Error Messages Cause Action A page, piece of paper, or paper clip may be...
Users Manual - English - Page 113

... send and receive information on the line, the signal can temporarily interrupt or disrupt the fax data. I have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other custom feature on a single line. If you answered at an extension phone, press your business, a separate line with your fax machine, it is common to your machine...
Users Manual - English - Page 114

... is showing an error message. (See pages 13-1 to allow for this. Reduce the printer resolution. Most laser printers have text missing. The machine prints the Your ...A N D R O U T I N E M A I print them. The machine cannot print full pages of font sizes within your document and try again. Usually these are installed properly. • The interface cable is securely connected between ...
Users Manual - English - Page 115

... computer using the supplied Windows® driver, turn it in use" error message appears. Reduce the print resolution or reduce the complexity of your document and try again. The cable must not go through the parallel port, are set to support a bidirectional machine, i.e. (Parallel Port ModeECP). DIFFICULTY SUGGESTIONS Software Difficulties "Unable to write to...
Users Manual - English - Page 116

... is curled, you are using. For FAX-5750e in the paper cassette, and then try again. If so, the multipurpose sheet feeder may be bent. If it back into the feeder. Refer to troubleshoot the problem with you can use plain paper, envelopes, transparencies and labels for laser machines. If the machine still does not load transparencies, call Brother...
Users Manual - English - Page 139

... transmission. Tone A form of sending documents over the phone lines from your word processing application. transmission The process of dialing on Hook. Speed Dial A preprogrammed number for Touch Tone telephones. You must press the Speed Dial button and then a three-digit code (two-digit code for FAX-4100e) to the receiving fax machine. It includes the sender...
Users Manual - English - Page 149

... Touch numbers 7-5 Search 7-4 Speed Dial numbers 7-5 drum unit checking life remaining 13-24 installing 2-3 replacing 13-23 Dual Access 6-3 E ECM (Error Correction Mode) 1-6 emergency numbers 14-1 entering text 4-4 error messages on LCD 13-1 CHECK PAPER 13-1 COMM. ERROR 13-1 NOT REGISTERED 13-2 OUT OF MEMORY 13-2 extension telephones, using multiple settings 6-2 FAX/TEL mode 5-1, 5-2 answering...
Users Manual - English - Page 151

... 13-20 Toner Save 4-8 transparencies 2-5 troubleshooting document jam 13-4 error messages on LCD 13-1 if you are having difficulty copy quality 13-12 incoming calls 13-8 paper handling 13-11 phone line connections 13-7 printer 13-9 printing or receiving faxes 13-6 scanning 13-11 sending faxes 13-7 software 13-10 two-line phone system 2-12, 2-13...

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