BenQ SP820 Support Question
BenQ SP820 Support Question
Find answers below for this question about BenQ SP820 - XGA DLP Projector.Need a BenQ SP820 manual? We have 1 online manual for this item!
Question posted by chijoh on August 15th, 2010
Benq 820 Dlp Projector
In the past 24 month I have purchased 8 Benq 820 projectors. They work fine for about 6 months and will go extremely dim. Replacing the lamp has no effect on correcting the dimness. Benq did repair the units under the warranty, but now my warranties have expired and refuse to fix them anymore. There is an obvious defect with the unit and will not tell me what the problem is. Can you tell me what part is going bad so I can tell a service tech what needs to be done to fix the projector? Thanks for your help
Current Answers
Related BenQ SP820 Manual Pages
User Guide - Page 2
... additional information on the unit and in the eyes. These safety and usage instructions will ensure that you read this manual for pointing out items on purchasing the DLP projector! ii - Important:... do not look into the
lens when the lamp is extremely bright by design. Caution: Alerts you to situations that may damage the unit.
Throughout this manual, component parts and items...
User Guide - Page 3
... the batteries from the remote control when storing or not in the Regulatory Compliance section on page 32. ¾ Allow the lamp to Replacing the Projection Lamp on the power cord. Before replacing the lamp: ¾ Unplug the power cord. ¾ Allow the lamp to Cleaning the Projector on page 42.
-
Refer to cool for this procedure.
User Guide - Page 4
... OSD menu defaults, are relevant to install and operate the DLP projector. UUsseerr''ss MMaannuuaall Main Features
Lightweight unit, easy to pack away and transport Compatible with all major video...front and rear projections Line-of-vision projections remain square, with advanced keystone correction for angled projections Input source automatically detected
About this manual, in this manual...
User Guide - Page 5
... Connected Source 20 Advanced Setup...21 User Color ...23 CONFIG MENU ...24 UTILITY MENU ...25 Utility Menu Functions Available for Connected Source 26 TOOL MENU ...27 STATUS MENU ...28
MAINTENANCE AND SECURITY...29
REPLACING THE PROJECTION LAMP...29 Resetting the Lamp...32
CLEANING THE PROJECTOR...32 Cleaning the Lens ...33 Cleaning the Case ...33
USING...
User Guide - Page 6
vi - DDLLPP PPrroojjeeccttoorr -- UUsseerr''ss MMaannuuaall
Projection distance and size table (0.7 inches)...39 TIMING MODE TABLE ...40 PROJECTOR DIMENSIONS ...41 REGULATORY COMPLIANCE ...42 FCC WARNING...42 CANADA ...42 EN 55022 WARNING ...42 SAFETY CERTIFICATIONS...42
-
User Guide - Page 7
...dusty environments. Note: It is recommend that the following items are included:
DLP PROJECTOR
REMOTE CONTROL (WITH TWO AAA BATTERIES)
USB CABLE
POWER CORD
COMPUTER CABLE... if any items are missing, appear damaged, or if the unit does not operate normally. GETTING STARTED
Packing Checklist
Carefully unpack the projector and check that you keep the original packaging material should you ever...
User Guide - Page 8
UUsseerr''ss MMaannuuaall
Views of the ventilation openings.
- 2 - Do not obstruct any of Projector Parts Front-right View
ITEM 1. 2. 3. 4. 5. 6. 7. 8.
LABEL
DESCRIPTION
Focus
Focuses the projected image
Lens zoom
Enlarges the projected image
Screws
Secure lamp cover
See Top view-On-screen Display (OSD) buttons and LEDs
Front IR receiver
Receiver for IR signal...
User Guide - Page 9
...-you can safely turn on or off the projector Lamp not ready-do not press the power button
Keystone/ UP Corrects image-trapezoid (wider top) effect
cursor
Navigates and changes settings in the OSD
15
Green
Unit is powered on and working correctly
Power LED
Off Flashing
Unit is powered off
Operational error code (refer to LED Error...
User Guide - Page 11
UUsseerr''ss MMaannuuaall
ITEM 1. 2. 3. 4.
LABEL
DESCRIPTION
SEE PAGE:
Ceiling support holes
Contact your dealer for information on mounting the projector on a ceiling. Bottom view
DDLLPP PPrroojjeeccttoorr --
Height adjuster button Push to release height adjuster
Height adjuster
Adjuster drops down when adjuster button is pushed
13
...
User Guide - Page 12
... -screen pointer Up arrow when connected through USB to a PC
SEE PAGE:
- 6 - Be sure nothing obstructs the path between the remote control and the projector is used Press to projector Lights when the remote control is obstructed, you can disrupt remote control operation.
2. If the path between the remote control and the...
User Guide - Page 13
...connected through USB to the projector for phase, tracking, size, position
Opens the OSD
15
Opens the OSD Status menu (the menu only opens when an input device is detected)
28
Corrects image-trapezoid (wider top/bottom) effect
14
Navigates and changes ...ss MMaannuuaall
ITEM 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Enter
24. Left cursor
23. DDLLPP PPrroojjeeccttoorr --
User Guide - Page 14
... operations can be carried out with the remote control;
Provided you are limited in OSD menus.
- 8 - however the buttons on the projector. Projector and Remote Control Buttons
The projector can be operated using the remote control or the buttons on the top of about 7 meters (23 feet) and 15 degrees above or below...
User Guide - Page 15
... OPERATION
2. Insert the supplied batteries taking note of the arrow. Only use AAA batteries (Alkaline batteries are recommended). 2. Remove the batteries when not using the projector for prolonged periods.
- 9 - Caution: 1. Dispose of used batteries according to local ordinance regulations. 3.
Inserting the Remote Control Batteries...
User Guide - Page 16
DDLLPP PPrroojjeeccttoorr -- Check the user manual of the connecting device to the projector and connecting devices before making connections.
- 10 - Connect a DVI cable... control. RS-232
Reserved for IR signal from a video device. VGA out S-video
Connect a VGA cable to the projector at the same time. Connect a S-video cable from a video device. Video devices include DVD, VCD, and VHS...
User Guide - Page 17
....
5. If the connected device is connected, press the Source button repeatedly to a wall outlet. When the "Power Off?/ Press "Power" again to the projector (A).
Turn on the projector light. The projector turns off the main Power switch when the Ready LED stops flashing. DDLLPP PPrroojjeeccttoorr --
Connect the power cord to power off the...
User Guide - Page 18
... the cursor W X button to move to open the OSD menu.
2. You can use the projector.
UUsseerr''ss MMaannuuaall
Setting an Access Password (Security Lock)
You can use the cursor (arrow) ... combination including the same arrow five times, but not less than five. When you start the projector, a password dialog box appears. Every time you confirm the password, OK appears. Press the ...
User Guide - Page 19
...height-adjuster button and push down [C].
2. To adjust the angle of the projector, lift the projector [A] and press the height-adjuster button [B]. To raise the level of the... The height adjuster drops down on the top of the following when setting up the projector: The projector table or stand should be knocked over.
1. DDLLPP PPrroojjeeccttoorr -- Be sure cables are not in the way...
User Guide - Page 20
... and screen size B .
2. DDLLPP PPrroojjeeccttoorr -- Use the Image-focus control (on the display.
2. The volume control appears on the projector only) to turn off the volume (Only on the display.
4. button to correct image distortion. Use the Keystone button to adjust the level.
3. Press the Mute button to sharpen the projected image...
User Guide - Page 21
...Position items in the Setup menu can use the remote control cursor buttons or the buttons on the projector. Note: Depending on the video source not all items in a menu. Press W X to .... B. C.
There are available. ON-SCREEN DISPLAY (OSD) MENU SETTINGS
OSD Menu Controls
The projector has an OSD that are not available cannot be modified when connected to close the OSD or...
User Guide - Page 22
...).
1. Press the cursor W X until your preference before continuing (the default language is displayed. 5. Press the cursor X or Menu button to reference the OSD on your projector while reading this section. Press the Menu button. DDLLPP PPrroojjeeccttoorr -- The Main menu appears.
2. Press the cursor W X button until Language is highlighted.
3. UUsseerr''ss MMaannuuaall...
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