BenQ MS500 Support Question

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Question posted by akchaudhuri060890 on September 8th, 2015

About Picture.

Sir/Madam, my projector shows invert pictures when I placed it in the correct position. Means when I move the lower end of the projector to the upside, it shows pictures erect. But when the projector's upper side is in the upward direction it shows inverted pictures.This case is happens with all the pictures & videos. My projector's model number is ms 500p.please help me to get out of this problem.thanks

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Answer #1: Posted by TommyKervz on September 8th, 2015 2:28 AM

This answer was accepted by the poster of the original question.

TommyKervz

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Click here and scroll down to BenQ Projectors.

Troubleshooting tips to fix number of errors here: http://www.ehow.com/how_7194995_troubleshoot-benq-projector.html

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #2: Posted by TechSupport101 on September 8th, 2015 2:35 AM

TechSupport101

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May 24th, 2013

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There is a service manual here http://elektrotanya.com/benq_ms500_ms513_mx514pb.pdf/download.html specific for the projector model that should be able to better assist in troubleshooting and recommending fixes.

www.satechhelp.co.za

Related BenQ MS500 Manual Pages

MS500 User Manual - Page 1

MX501/MS500/MX501-V/MS500-V Digital Projector User Manual Welcome

MS500 User Manual - Page 7

...8226; Filter free design to lower maintenance and operating costs • Brilliant color / VIDI to provide truer, more vibrant colors in picture • Closed captioning to ...projector cool in a shorter time • Presentation timer for better control of time during presentations • One-key auto-adjustment to display the best picture quality • Digital keystone correction to correct...

MS500 User Manual - Page 10

... the displayed image. Focus ring Adjusts the focus of the lamp. Goes back to make adjustments. Keystone/Arrow keys ( / Up, / Down) Manually corrects distorted images resulting from an angled projection. BLANK Used to hide the screen picture. Right/ Increases the projector volume. SOURCE Displays the source selection bar. 10 Introduction Controls and functions...

MS500 User Manual - Page 11

...corrects distorted images 8 resulting from an angled projection. 2 9 9. Right 5 12 8 When the On-Screen Display (OSD) 13 menu is activated, the #3, #8, and #10 6 keys are used as directional arrows to 14 select the desired menu items and to hide the screen picture... 11 MODE/ENTER Toggles the projector between standby mode Selects an available picture setup mode. and on a...

MS500 User Manual - Page 14

... 8717 9132 9434 9906 10377 11321 11887 12453 Vertical offset (mm) • MS500/ • MX501/ MS500-V MX501-V 23 46 30 61 38 76 46 91 61 122 76 152...row shows that if you intend to permanently install the projector, you are using the actual projector in situ before calculating the appropriate position. Obtaining a preferred projected image size The distance from the projector ...

MS500 User Manual - Page 16

...connection method when the projector is in home theater or home cinema applications. Also check that the video source device is turned on and operating correctly. They are designed...to use as described below: Terminal name Terminal appearance Picture quality Component Video Better S-Video Good Video Normal Connecting audio The projector has two built-in the SYSTEM SETUP: Advanced ...

MS500 User Manual - Page 18

...front of Frequency and Clock to optimize the picture quality. Once the image is positioned where you may cause screen and the projector are not perpendicular to damage to the exhaust.... To retract the foot, hold up the projector while 2 1 pressing the quick-release button, then slowly lower the projector. The strong light If the projector is selected. close to your eyes. These ...

MS500 User Manual - Page 21

...to you should you used unless the correct password is entered every time the projector is activated, the MyScreen function in a safe place for later recall. Otherwise, purchase .... 1. As pictured to select On. 6. Once the password is activated, the projector cannot be installed in a safe place. 7. Securing the projector Using a security cable lock The projector has to be...

MS500 User Manual - Page 22

... password error message as pictured to enter the six-digit password every time you are an MENU Exit authorized user of the projector. 22 Operation lasting for 3 seconds. The projector RECALL PASSWORD will automatically ...right displays Please try again. Write down the number and turn on the projector or remote control for 3 seconds, and the INPUT PASSWORD message follows. ...

MS500 User Manual - Page 24

... steps 1-2 to display the Zoom bar. to search for details. A source selection bar displays. 2. See "Selecting the aspect ratio" on the projector or remote control to a desired size. 4. The picture can also press Digital Zoom-. If there is selected and press MODE/ENTER. Press Digital Zoom+/- Press to the image height. Selecting...

MS500 User Manual - Page 25

.... For input signals with lower screen with a 16:9 aspect ratio. image size if necessary. This is highlighted. 2. You may also need to highlight Aspect Ratio. 3. Press / to select an aspect ratio to increase the aspect alteration. Press to refocus the projector after making these adjustments. 16:10 picture 4:3 picture 16:9 picture Operation 25 With the...

MS500 User Manual - Page 27

... help correct the projected picture's colors to match PC and notebook coloring. 3. Go to select User 1 or User 2. 4. Press / to the PICTURE > Picture Mode menu. 3. When all settings have been done, highlight Save Settings and press MODE/ENTER to suit your need . 6. Operation 27 User 1/User 2 mode: Recalls the settings customized based on the projector...

MS500 User Manual - Page 28

... and natural scenes, so the projector reproduces images in realistic and true colors. Adjusting Sharpness The higher the value, the sharper the picture becomes. It enables a greater than...Adjusting Contrast The higher the value, the greater the contrast. The lower the value, the more reddish the picture becomes. Adjusting Brilliant Color This feature utilizes a new color-processing ...

MS500 User Manual - Page 29

...Lower settings produce less saturated colors; Color management provides fine color control adjustment to test the color presentation on monitors, TVs, projectors, etc, you can project any image from the disc on the projector... in a video picture. Every adjustment made will include colors consisted of more accurate color reproduction, should you with the projector, however, your ...

MS500 User Manual - Page 30

... . Press MODE/ENTER. Make sure you want the timer to show up . 7. Follow these steps to confirm. Selection Always 1 ... displaying on screen throughout the presentation time. Press to highlight Timer Position and set from the preset time to highlight On and press MODE... timer starts counting when the timer is up on the projector or remote control to 240 minutes in the last 1/2/3 ...

MS500 User Manual - Page 36

... for MX501) 36 Operation Main menu Sub-menu Options MX501/MX501-V: Language MS500/MS500-V: or 4. Projector Position Front Table/Rear Table/Rear Ceiling/Front Ceiling Menu Display 5 sec/10 sec/15 sec/20 sec/25 Time sec/30 sec Menu Settings Menu Position Center/Top-Left/Top-Right/ Bottom-Right/Bottom-Left Reminder Message On...

MS500 User Manual - Page 43

INFORMATION menu Function Current System Status Description Source Shows the current signal source. Equivalent Lamp Hour Displays the number of your projector. Picture Mode Shows the selected mode in the PICTURE menu. Operation 43 Firmware Version Shows the firmware version of hours the lamp has been used. Color System Shows input system format: NTSC, PAL, SECAM, YUV, or...

MS500 User Manual - Page 52

Optical Resolution (MX501/MX501-V) 1024 x 768 XGA (MS500/MS500-V) 800 x 600 SVGA Display system 1-CHIP DMD Lens F/Number F = 2.56-2.8... signal input S-VIDEO Mini DIN 4-pin port x 1 VIDEO RCA jack x 1 SD/HDTV signal input Analog - Specifications Projector specifications All specifications are subject to change without condensation) Operating altitude 0-1499 m at 0°C-35°C 1500-3000 m...

MS500 Datasheet - Page 1

... Compatibility: NTSC, PAL, SECAM 3D Compatibility: PC: 120Hz Frame Sequential 3D for resolutions up to 240 V, 50/60 Hz Power Consumption 270W (Typical), Standby MS500 DIGITAL PROJECTOR Features Native SVGA Resolution (800x600) 2500 ANSI Lumens; 4000:1 Contrast Ratio Long Lamp Life,Virtually Color Decay Free 3D Ready; Digital Zoom 2x Quick Cooling;

MS500 Datasheet - Page 2