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Acer S240HL Support Question

Acer S240HL Support Question

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Question posted by donita on February 24th, 2016

Monitor Screen Going Black

I just connected my new monitor and the screen goes black until I shake the mouse. How do I fix this?

Current Answers

Answer #1: Posted by jdfitchett on February 24th, 2016 12:38 PM
jdfitchett

Member since:
December 13th, 2012

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you might want to go into your computer and check your screen saver or sleep mode time, it might be set too low

Related Acer S240HL Manual Pages

User Manual - Page 2

...of this publication may be reproduced, stored in a retrieval system, or transmitted, in new editions of this publication without the prior written permission of Acer Incorporated. Other companies' ...The serial number and model number are registered trademarks of Acer Incorporated. Acer LCD Monitor User Guide Model number Serial number Date of purchase Place of purchase Acer and ...
User Manual - Page 3

... safety and comfort Safety instructions Read these guidelines when cleaning the monitor: • Always unplug the monitor before cleaning. • Use a soft cloth to the nature of the fluorescent light, the screen may include blemishes of the previous screen may find slightly uneven brightness on the screen depending on the product. Keep this case, the...
User Manual - Page 4

... the cord. • If an extension cord is used with this product through cabinet slots as possible. These openings must not be used for this monitor ,do not place the product on a vibrating surface. • Never use this product where people will probably cause unexpected short current or damage internal devices...
User Manual - Page 6

... other products. To minimize pollution and ensure utmost protection of our other controls may contain small parts. For more information and help when recycling, please go to this electronic device into the trash when discarding. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle...
User Manual - Page 7

...other musculoskeletal disorders. Tips and information for comfortable use Computer users may appear in one fixed posture • avoid slouching forward and/or leaning backward • stand up and ...the risk of eyestrain and headaches after long hours of working in front of the monitor, using a footrest, or raising your comfort zone by pushing the power button....appear as black or red dots.
User Manual - Page 8

...than the top edge of the display so your eyes point downward when looking away from the monitor and focusing on how to make your eyes. Eyes • Rest your eyes frequently. ...viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your computer use more relaxing and ...
User Manual - Page 9

TABLE OF CONTENTS UNPACKING 1 ATTACHING / REMOVING THE BASE 2 SCREEN POSITION ADJUSTMENT 2 CONNECTING THE POWER CORD 3 SAFETY PRECAUTION 3 CLEANING YOUR MONITOR 3 POWER SAVING 4 DDC...4 CONNECTOR PIN ASSIGNMENT 5 STANDARD TIMING TABLE 7 INSTALLATION 8 USER CONTROLS 9 TROUBLESHOOTING 15
User Manual - Page 10

UNPACKING Please check the following items are present when you unpack the box, and save the packing materials in case you will need to ship or transport the monitor in future.  LCD Monitor  AC Power Cord  D-Sub Cable (Optional)  DVI Cable (Optional)  AC Adapter  User Manual  Quick Start Guide EN-1
User Manual - Page 11

... of your hands to 15 degrees up or 5 degrees down on a stable surface -- Attach the monitor stand arm to avoid scratching the screen. 1. 2. use a cloth to the Ensure that the base is locked onto the base. SCREEN POSITION ADJUSTMENT In order to optimize the best viewing position, you can be adjusted to hold...
User Manual - Page 12

... monitor just below guidelines when cleaning the monitor.  Always unplug the monitor before cleaning.  Use a soft cloth to wipe the screen and cabinet front and sides. CLEANING YOUR MONITOR ...monitor to rain, excessive moisture, or dust.  Do not cover the ventilation slots or openings of H05VV-F cord and plug rated 10 A, 250 V. No user-adjustment is fragile. CONNECTING...
User Manual - Page 13

...Active OFF state back to Plug and Play with your system if your installation easier, the monitor is able to ON state is around 3 seconds. EN-4 State ON Power Saving Mode... control signal has been detected or the keyboard or mouse is activated. The DDC (Display Data Channel) is a communication protocol through which the monitor automatically informs the host system about its capabilities, for ...
User Manual - Page 14

DESCRIPTION +5V Logic Ground Monitor Ground DDC-Serial Data H-Sync V-Sync DDC-Serial Clock EN-5 DESCRIPTION Red Green Blue Monitor Ground DDC-return R-Ground G-Ground B-Ground PIN NO. 9. 10. 11. 12. 13. 14. 15. CONNECTOR PIN ASSIGNMENT 15-Pin Color Display Signal Cable PIN NO. 1. 2. 3. 4. 5. 6. 7. 8.
User Manual - Page 17

.... This sequence is very important. 4. Connect the VGA video cable to the adapter. Connect one end of the monitor and connect the other end to a properly grounded, AC outlet. 3. b. Connect the adapter a. b. Make sure both the monitor and computer are powered-OFF. Make sure both the monitor and computer are powered-OFF. Connect the AC cord to the...
User Manual - Page 18

... is used to open the Acer eColor Management OSD and access the scenario modes. USER CONTROLS Base Controls Power Switch / Power LED: To turn the monitor ON or OFF.
User Manual - Page 20

... adjust the picture quality, OSD position and general settings. For advanced settings, please refer to following content is for adjusting the settings of your LCD Monitor. Actual product specifications may vary. Adjusting the OSD settings Note: The following page: Adjusting the picture quality 1 Press the MENU key to bring up the...
User Manual - Page 23

EN-14 Product information 1 Press the MENU key to bring up for current input. Then the basic information of LCD monitor will show up the OSD. 2 Using the /  keys, select Information from the OSD.
User Manual - Page 24

... reset to their default settings.  Check the power switch.  Check if AC power cord is properly connected to the monitor.  Check if video signal cable is properly connected at the back of monitor.  Check if the power of computer system is ON.  Check if the specification of graphics adapter...
User Manual - Page 25

... if AC power cord is ON. LED displays amber color  Check if video signal cable is properly connected at the back of monitor.  Check if the power of computer system is properly connected to their default settings. EN-16 (DVI/HDMI Mode) Problems No Picture Current Status Remedy LED ON ...
User Manual - Page 26

...) Italy Tel: +39-02-939-921, Fax: +39-02 9399-2913 www.acer.it Hereby declare that: Product: Trade Name: Model Number: SKU Number: LCD Monitor Acer S240HL S240HL 0~9, a ~ z, or A ~ Z) Is compliant with the essential requirements and other relevant provisions of the following EC directives, and that all the necessary steps have been...
User Manual - Page 27

... for this device must accept any interference received, including interference that may not cause harmful interference, and (2) this declaration: Product: Model Number: SKU Number: LCD Monitor S240HL S240HL 0~9, a ~ z, or A ~ Z) Name of Responsible Party: Address of the FCC Rules. Acer Representative Phone No.: 254-298-4000 Fax No.: 254-298-4147 A. San Jose, CA...

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