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Acer Aspire V5-471 Support Question

Acer Aspire V5-471 Support Question

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Question posted by JKWEEBLEWOOBLE on September 4th, 2015

Power Plug Is In But No Indecater Light And Flashes 4r Or 5 Times And No Startup

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Answer #1: Posted by freginold on September 4th, 2015 4:23 PM
This answer was accepted by the poster of the original question.
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Acer Aspire V5-471 Manual Pages

Acer V5-471 Notebook Service Guide - Page 5

CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 ...
Acer V5-471 Notebook Service Guide - Page 6

Exit 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the ...17 Main Unit Disassembly Flowchart 3-17 Removing the Palmrest Module/Upper Case 3-18 Removing the Touchpad Board 3-21 Removing the Power Button Board 3-23 Removing the HDD Module 3-25 Removing the WLAN Module 3-26 Removing the Mainboard 3-28 Removing the...
Acer V5-471 Notebook Service Guide - Page 7

... 3-58 Reinstalling the Mainboard 3-60 Reinstalling the WLAN Module 3-63 Reinstalling the HDD Module 3-65 Reinstalling the Power Button Board 3-66 Reinstalling the Touchpad Board 3-68 Reinstalling the Palmrest Module/Upper Case 3-70 External Module Reassembly... Reinstalling the Battery Pack 3-79 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 vii
Acer V5-471 Notebook Service Guide - Page 12

Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-...
Acer V5-471 Notebook Service Guide - Page 17

...0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin 65 W AC adapter &#...61550;3.5 to 4 hours for 0-100% (charge-in-use) ACPI 3.0-compliant power management system ENERGY STAR compliant Keyboard and Pointing Device 0 Keyboard 0 AF4S...
Acer V5-471 Notebook Service Guide - Page 18

... lock slot Software and Tools 0 Productivity 0 Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe® Flash® Player 11.x Adobe® Reader® 10.x AUPEO! (United States only) Bing™ Bar Evernote (except...
Acer V5-471 Notebook Service Guide - Page 19

... China, Hong Kong) Multimedia 0 Acer clear.fi NTI Media Maker™ Cyberlink® MediaEspresso Gaming 0 Acer Games powered by WildTangentÆ1 (except China, Hong Kong, Japan, Korea) Fooz Kids (except Japan) Communication and ISP 0 Acer Crystal Eye ...
Acer V5-471 Notebook Service Guide - Page 21

... into your computer. Integrated microphone Internal microphone for video communication. Hardware Specifications and Configurations 1-11 Power button Turns the computer on and off. Open Front View No. 1 2 3 4 5 6 7 Icon Item Description Integrated LED light Light for Webcam device Integrated webcam Web camera for sound recording and video communication. Touchpad Touch...
Acer V5-471 Notebook Service Guide - Page 22

... one card can operate at any given time. Indicates the computer's battery status.  Blue: The computer is in AC mode.  Blinking amber: The battery is in -1 card reader 2 Power indicator 3 Battery indicator Description Supports MMC, MMCplus and SD cards. Icon Item 1 Multi-in power-saving mode. Close Front View Table 1-2. Close...
Acer V5-471 Notebook Service Guide - Page 40

... and Configurations LCD Panel Item Vendor and models Screen size (diagonal) Active area Display resolution (pixels) Pixel pitch Viewing angle (H/V) Brightness Contrast ratio Response time Typical Maximum Typical power consumption (watt) Electrical interface Backlight Weight Physical size Specification  AUO B140XW03 V0 3A LF  CMI N140BGE-L42 LF / CMI BT140GW03 V2...
Acer V5-471 Notebook Service Guide - Page 43

...Specification PCI Express Mini Card 1 WLAN or WiMAX module System LED Indicators Item Power status Battery status HDD activity Wireless connectivity Specification  Solid blue: The computer is turned ...: The computer is in power-saving mode.  Indicator off: The computer is in low power state. Integrated in critically low state  Indicator off . Flashes blue when there is an...
Acer V5-471 Notebook Service Guide - Page 45

...this state  G0 Working - Also known as hibernation state. System Power Management Item Power management system Power global states Specification ACPI 3.0-compliant  G3 Mechanical Off - It is... - no electrical current is not safe to the mainboard. Except for the real-time clock, power consumption is run. It is running through a mechanical means; It is not safe...
Acer V5-471 Notebook Service Guide - Page 73

... has auto execution function. If battery pack does not contain power to any USB port. 5. BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following to run Flash. 1. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. System Utilities 2-13 Turn off the computer. 4. Rename the BIOS file as "XXXXXXX.FD". 2. Press...
Acer V5-471 Notebook Service Guide - Page 162

... Shuts Down Intermittently 0 If the system powers off at intervals, perform the following , one at a time, to the computer that are free of obstructions. Remove all external and non-essential hardware connected to correct the problem. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check...
Acer V5-471 Notebook Service Guide - Page 163

... sequence. 2. Make sure that internal display is no power, refer to the "Power On Issues" section on page 4-4. Refer to all ...models. No Display Issues 0 If the Display does not work, perform the following, one of the following one at a time. NOTE: NOTE: This hotkey may not apply to the computer's user manual for one at a time...
Acer V5-471 Notebook Service Guide - Page 164

... spots appear in the same location, the LCD panel is discovered. 10. Connect the power cable and reboot the computer. 5. Abnormal Video 0 If the video appears abnormal, perform...different colored spots in the application. If desktop display resolution is too dim at a time. 1. Roll back the video driver to Disassembly Process. 3. 3. Reinstall the memory modules. 11...
Acer V5-471 Notebook Service Guide - Page 177

If no more errors. NOTE: NOTE: Verify that the power supply being used at least 10 times. 2. If any FRU. 3. Determine if the problem has changed. 6. Do not ...components for the system board in loop mode at the time of the failure is detected, replace the FRU. Apply power to verify that there are found . 7. Remove power from the computer. 2. FRU replacement should be caused by...
Acer V5-471 Notebook Service Guide - Page 182

... POST Routine Description Check for SMART drive (optional) 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine (optional) 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh...
Acer V5-471 Notebook Service Guide - Page 198

... be cleared during a BIOS flash procedure (e.g. Save this file as startup.nsh in a computer running the Windows XP, Vista, or 7 operating system and plug in the USB flash drive's root directory. 7.... Package Source in the USB flash drive into an unbootable state. a power outage) can be used to boot up a computer running the Windows XP, Vista, or 7 OS. 1. Startup.nsh File 5. Open the...
Acer V5-471 Notebook Service Guide - Page 199

... to execute the boot block program. Press and hold the Fn+Esc keys, then press the power button . Perform a BIOS flash procedure to the "BIOS Flash Utilities" section on page 2-13 for detailed instructions. Disconnect the USB flash drive from the computer. 5. Performing a BIOS recovery 0 NOTE: NOTE: Make sure the battery pack is installed...

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