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Acer Aspire E1-571 Support Question

Acer Aspire E1-571 Support Question

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Question posted by Garbiss207 on January 10th, 2015

Acer E1-571-6607

Help! This is almost new, rarely used, but regular shuts down when I'm online, freezes, and takes 1-2 minutes to boot up. What's going on? Also, can't find my iTunes playlist anywhere!

Current Answers

Answer #1: Posted by BusterDoogen on January 10th, 2015 12:34 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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You most likely have an app or virus affecting the laptop. I suggest you do a restore to an earlier configuration to see if it fix the issue.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Acer Aspire E1-571 Manual Pages

Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 2

... 2-6 Boot 2-10 Exit 2-11 Boot Manager 2-12 Boot Sequence SOP 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Miscellaneous Tools 2-19 Using DMITools 2-19 Using the ...BIOS Password 2-24 Crisis Utility SOP 2-25 Creating a USB Flash Crisis Disk 2-25 Using the Crisis Utility Disk 2-26 Chapter 3. Service and Maintenance Introduction 3-3 Recommended Equipment ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 4

...Mainboard Bottom View 5-4 USB Board View 5-6 Power Board View 5-7 CMOS Jumper 5-8 Chapter 6. Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 Aspire XXXX 7-2 Chapter 8. Online Support Information Introduction 8-2 iii FRU (Field Replaceable Unit) List Exploded Diagram 6-3 Main Assembly 6-3 LowerCase Assembly 6-5 Upper Case Assembly 6-6 LCD Assembly...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 5

... disclaims any warranties of merchantability or fitness for the updates made on the Acer/CSD website. Intel is ". Date Chapter Updates Service guide files and updates...mechanical, magnetic, optical, chemical, manual or otherwise, without notice. All rights reserved. Any Acer Incorporated software described in this publication may be reproduced, transmitted, transcribed, stored in a ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 6

... -m • Keyboard keys are shown in square brackets ([ ]). The following conventions are used in this manual: WARNING: Indicates a potential for the proper completion of a procedure, choice ...width bold. Example: On the main menu, select OK. Conventions The following typographical conventions are used in this document: • Book titles, directory names, file names, path names, and ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 7

add-on your regional Acer office must be noted in this printed service guide. In such cases, contact your ... is made, it may have decided to extend the functionality of a machine (e.g. For Acer-authorized service providers: Your Acer office may not be used to order FRU parts for Acer's global product offering. When ordering FRU parts: Check the most up-to-date information available...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 13

... Item 1 Power Button 2 Touchpad 3 Keyboard 4 Speaker 4 Display Screen 5 Microphone 6 Webcam Figure 1:1. Also called Liquid-Crystal Display (LCD) screen, displays computer output. Use to turn the computer on . Web camera used for sound recording or voice chatting. The indicator lights blue when the power is on or off. Receives audio input for video...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 15

CAUTION: Do not cover the air vents. Supports high-definition digital video connections. Use for external video output. Connects to a headset. Left View 12 3 4 5 6 78 Figure 1:3. Left View # Icon Item 1 DC-In Jack 2 Ethernet (RJ-45) Port 3 Air Vents 4 ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 18

... move the cursor. Tapping too hard will not increase the touchpad sensitiveness. • When using the touchpad, keep the touchpad and your finger on a mouse. Quickly click twice. Right...Button Click once. 1-11 Hardware Specifications and Configurations Click once. Press and hold, then use your fingers dry and clean. Press the right button to perform selection and execution functions...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 27

... connector location Features Specification Insyde 1.00 SPI 4MB + 1MB • Insyde code base • Flash ROM 4 MB • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. &#...Specification TM7T-A10B (wo/AL-FOIL) 103-US/104-UK /107-JA Yes Plug USB keyboard to Acer BIOS specification.
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 34

Bluetooth Interface (N/A) Item Chipset Data throughput Protocol Interface Connector type Supported protocol (List only supported protocols from Acer specs) Specification Bluetooth Module (N/A) Item Controller Features Specification Camera Item Vendor and Model Type Specification • Liteon, 10P2SF205 • Suyin, HF2015-A821-OV01 • Chicony, ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 44

Information Main Security InsydeH20 Setup Utility Boot Exit CPU Type: CPU Speed: HDD Model Name: HDD... @ 2.30GHz 2.30GHz Hitachi HTS545032B9A300 091023PBH306Q6DBBJDV MATSHITADVD-RAM UJ870BJ V0.22F1 V0.21 Intel V2126 123456789 Aspire E1 Acer F0CC9FDD27BF11E187CADC0EA129FAC0 Rev. 3.7 F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:1. Displays ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 60

Boot from Memory: Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Easynote xxxxx Serial Number (Type1, ... the following examples show the commands and the corresponding output information: 1. Miscellaneous Tools Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM Input: dmitools /wp AspireXXXX ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 65

... password shown as below 1.User Password 2.Supervisor Password Figure 2:30. At the command prompt, type CP.exe. System Utilities 2-24 ACER Clean Password Utility V 1.1 Press 1~2 to System Utilities on page 2-2). 2. Use an electronic conductivity tool to System Utilities on the screen. 3. The screen displays function success or failure. Remove the battery (refer...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 176

... on page 8-2. 4-2 Troubleshooting If the issue is still not resolved, see Online Support Information on page 4-17 Page 4-18 4. Obtain as much detail as described. Use Table 4-1 with the tablet. Touchpad Failure on page 4-3 Figure 4:2. Verified ... step procedures are intended to test only Acer products. NOTE: • The diagnostic tests are designed to the problem. 3.
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 193

... • Verify that have nothing to verify that the power supply being used at least 10 times. 2. Remove power from the computer. 2. If no... of the following : 1. If any FRU. 3. When analyzing an intermittent problem, perform the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM &#...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 203

... not be noted on proper disposal, or follow the rules set by the regional Acer office to repair or for the Aspire XXXX. Refer to this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office on how to -date information available on the regional web or channel...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 212

....001 KEYBOARD Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 105KS Black US International Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 105KS Black Greek Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 105KS Black Arabic Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 105KS Black Chinese Y2010...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 214

... Description Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black CZ/SK Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black Bulgaria Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black Brazilian Portuguese Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 109KS Black Japanese Y2010...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 218

... components, adapter cards, and peripherals which have passed these tests. Refer to the Aspire XXXX Compatibility Test Report released by Acer's internal testing department. Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65VH BA,... AP.0900H.001 Battery SANYO AS10D Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 Battery SONY AS10D Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID:AS10D41 ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 226

... procedures • An overview of all the support services we have included an Acrobat File to a local Acer branch office. Online Support Information Introduction This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to facilitate the problem-free...

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