Acer Aspire E1-571 Support Question
Acer Aspire E1-571 Support Question
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Question posted by ncblujohnfwe on September 19th, 2014
Acer E1-571 Wont Start
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Current Answers
Answer #1: Posted by freginold on November 19th, 2014 4:47 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Acer Aspire E1-571 Manual Pages
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 2
...Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16
Chapter 2. Service and Maintenance
Introduction 3-3 Recommended Equipment 3-3 Maintenance Flowchart 3-4 Getting Started 3-6
Battery Pack Removal 3-7 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-10 Base Door Removal 3-11 Base Door Installation 3-13 ODD Module...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 5
...any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the ... and/or registered trademarks of merchantability or fitness for the updates made on the Acer/CSD website. No part of this publication may be reproduced, transmitted, transcribed, ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 7
... FRU parts for repair and service of a machine (e.g. If, for Acer's global product offering. For Acer-authorized service providers: Your Acer office may have a different part number code than those given in this...all technical information relating to provide you with further technical details. add-on your regional Acer office must be noted in the FRU list of this printed service guide. In ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 19
... to open the context menu of numeric data entry. When Num Lock is on, the embedded keypad is on page 1-13.
Press to launch the Start menu. • When used with the arithmetic operators +, -, *, and /). Keyboard
#
Item
1
Caps Lock Key
2
Fn Function Key
3
Windows Key
4
Application Key
5
Num Lock Key
Description...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 20
... are connected to a network domain), or switch users (if you are not connected to items on a network). Windows Key Combinations Description
Opens or closes the Start menu.
+
Opens the Run dialog box.
+
Minimizes all windows.
+ +
Undo immunize all windows.
+
Shows the help window.
+
Opens Windows Explorer.
+
Searches for Windows XP only...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 27
...TM7T-A10B (wo/AL-FOIL) 103-US/104-UK /107-JA Yes
Plug USB keyboard to Acer BIOS specification. BIOS Item
BIOS vendor BIOS Version BIOS ROM type BIOS ROM size
Features
LAN ...Features
Specification
Insyde
1.00
SPI
4MB + 1MB
• Insyde code base • Flash ROM 4 MB • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 34
Bluetooth Interface (N/A) Item
Chipset Data throughput Protocol Interface Connector type Supported protocol (List only supported protocols from Acer specs)
Specification
Bluetooth Module (N/A) Item
Controller Features
Specification
Camera
Item
Vendor and Model
Type
Specification
• Liteon, 10P2SF205 • Suyin, HF2015-A821-OV01 • Chicony, ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 44
... Number: Product Name: Manufacturer Name: UUID:
Intel (R) Pentium (R) CPU B970 @ 2.30GHz 2.30GHz
Hitachi HTS545032B9A300 091023PBH306Q6DBBJDV MATSHITADVD-RAM UJ870BJ
V0.22F1 V0.21 Intel V2126
123456789
Aspire E1 Acer F0CC9FDD27BF11E187CADC0EA129FAC0
Rev. 3.7
F1 Help Esc Exit
Select Item Select Menu
F5/F6 Change Values Enter Select Sub-Menu
Figure 2:1. NOTE:
The screens provided are for...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 53
... 0200 v15.0.11 2. Press Enter to Main on page 2-5).
Use the ↑ and ↓ keys to select the boot device without accessing the BIOS utility. Start the computer. 2.
When prompted, press the F12 key during POST. Boot Manager
The Boot Manager allows users to highlight a boot device.
4.
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 57
is complete when the message Flash complete! Start EC Update
Figure 2:18. Flash process begins as shown in Figure 2:17. Please do not remove the AC power! Updating Flash ROM Blocks
Flash is ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 59
Winflash Error and Warning Messages
• If the AC adapter is not plugged in before Winflash starts, the following message is shown:
• After executing Winflash, if the AC adapter is not plugged and the battery power is low, the following message ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 60
...
3. Write Manufacturer Name to EEPROM Input: dmitools /wp AspireXXXX
4. Boot from Memory: Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Easynote xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxxxxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag
2. ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 65
CMOS Jumper
Clearing BIOS Passwords
To clear the User or Supervisor password, perform the following:
1. ACER Clean Password Utility V 1.1 Press 1~2 to bridge the two points of the jumper. The screen displays function success or failure. Use an electronic conductivity tool to ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 66
.... Figure 2:32. Plug in the USB flash disk. 2. Figure 2:31.
Format USB Flash Disk (2 of 2) 3.
Format the USB flash disk: select Quick Format, then click Start and then OK. Crisis Utility SOP
Creating a USB Flash Crisis Disk
To create a Crisis USB flash disk, perform the following: 1.
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 68
Figure 2:38. Remove the battery. Figure 2:37. Hold Down + 5.
Plug the USB Flash Disk 4. Press and hold and , and then plug the AC adapter. Plug the USB flash disk. Figure 2:36.
2. Remove the Battery 3.
Press the Power button to start the Crisis Utility.
2-27
System Utilities
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 69
CHAPTER 3
Service and Maintenance
Service and Maintenance 3-3
Introduction 3-3 Recommended Equipment 3-3 Maintenance Flowchart 3-4 Getting Started 3-6
Battery Pack Removal 3-7 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-10 Base Door Removal 3-11 Base Door Installation 3-13 ODD Module Removal 3-15 ...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 74
... its peripherals. If the device is in sleep mode, wait for the Home Screen to clear. Disconnecting the Power Adapter
3-6
Service and Maintenance
Figure 3:3. Getting Started
The flowchart (Figure 3:1, page 3-4) identifies sections illustrating the entire removal and installation sequence. b. Place the system on a flat work surface.
2. Make sure the system is...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 178
... between the internal display and the external display is by one of the following:
• Fans start up • Status LEDs illuminate 3. Reference Product pages for one until the failure point is power.... 5. Remove any memory cards and CD/DVD discs. 10. If there is selected. Start the computer. Make sure that internal display is no power
NG
Trouble shooting
step
NG
Connect...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 203
...regional web or channel. Refer to this printed Service Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in... global configurations for RMA (Return Merchandise Authorization).
NOTE: When ordering FRU parts, check the most up-to repair or for the Aspire...
Acer Aspire E1-531 and E1-571 Notebook Service Guide - Page 218
... 4400mAh Main COMMON ID:AS10D41
BT.00603.124 BT.00604.049
Test Compatible Components
7-2
Refer to the Aspire XXXX Compatibility Test Report released by Acer's internal testing department. Microsoft® Windows® 7 Environment Test
Aspire XXXX
Vendor Adapter
Type
10001081 DELTA 65W
10001023 LITEON
60016453 CHICONY POWER
10001045 DELTA-MACAO
65W 65W 90W...
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