Acer Aspire 5742 Support Question
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Question posted by lindalinda on December 16th, 2011
New Acer 5742-7620 Will Not Play Dvd Or Cd. Help!!!
new acer 5742-7620 will not play dvd or cd. can you help? I set "play automatically" on settings. thanks.
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Related Acer Aspire 5742 Manual Pages
Quick Start Guide - Page 5
...If Adobe Reader is available in the Aspire product series. 3
First things first
We would like to thank you for making an Acer notebook your choice for meeting your computer...helps you use Adobe Reader, access the Help and Support menu. Follow the instructions on the screen to use your Acer notebook, we have designed a set of the series, but not necessarily in the text with setting...
Quick Start Guide - Page 6
English
4
Your Acer notebook tour
After setting up your computer as illustrated in the setup poster, let us show you around your new Acer notebook.
Top view
1 10
2
3
4
9
5
6
# Icon 1
Item
Integrated webcam
8
7
Description Web camera for video communication (only for certain models).
Quick Start Guide - Page 10
accepts CDs or DVDs. indicator
Optical drive eject button
Ejects the optical disc from the drive. Emergency eject hole Ejects the optical drive tray when the computer is turned ...
Quick Start Guide - Page 267
3
Acer
Acer
Aspire Aspire AcerSystem
AcerSystem PDF (Portable Document Format
1
Start All Programs AcerSystem
니다 .
2 AcerSystem
Adobe Reader Adobe Reader AcerSystem Adobe Reader Adobe Reader Help and Support
Service Guide - Page 1
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN Aspire 5742/5742G/5742Z/5742ZG Series Service Guide
Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 7
...
Features 1 System Block Diagram 6
UMA 6 Discrete (nVidia 7 Discrete (ATI 8 Your Acer Notebook tour 9 Top View 9 Rear view 10 Left View 11 Right View 12 Base ...Hardware Specifications and Configurations 19
System Utilities
31
BIOS Setup Utility 31 Navigating the BIOS Utility 31
Aspire 5742/5742G/5742Z/5742ZG BIOS 32 Information 32 Main 33 Security 34 Boot 37 Exit 38
BIOS Flash...
Service Guide - Page 11
...Genuine Windows® 7 Home Basic 64-bit2
CPU and chipset
• Mobile Intel® HM55 Express Chipset
5742, 5742G
• Intel® Core™ i5-450M/i5-460M/i5-540M/i5-560M/i5-580M processor...• •
15.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ TFT LCD 16:9 aspect ratio
Audio
Built-in mono speaker High-definition audio support MS-Sound ...
Service Guide - Page 12
...Interface) with HDCP (High-bandwidth Digital Content Protection) support 5742, 5742Z • Intel® HD Graphics with 128 ...DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 2X BD-RE, 4X BD-ROM DL, 4X BD-R DL, 2X BD-RE DL • Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW, 5X DVDRAM, 4X DVD+R DL, 4X DVD-R DL
Webcam
• Acer...
Service Guide - Page 13
... modes
Battery • 48.8 W 4400 mAh 6-cell Li-ion standard battery pack • ENERGY STAR® • 5742, 5742Z • Battery life: 3.5 hours • 5742G, 5742ZG • Battery life: 3 hours
Power adapter •...) • 390 g (0.86 lbs.) with 180 cm DC cable • Acer QuicCharge™ technology: • 80% charge in 1 hour • 2-hour rapid charge system-off
Chapter 1
3
Service Guide - Page 14
...74 lbs.) with 6-cell battery pack
Input and control
Keyboard: • 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support
Touchpad: • Multi-gesture touchpad...scroll, pinch, rotate, flip
Media keys: • Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down
Input and output
• 2-in...
Service Guide - Page 22
accepts CDs or DVDs.
Insert the lock into the notch and turn the key to USB 2.0 devices (e.g., USB mouse, USB ... Optical drive access indicator Optical drive eject button Emergency eject hole
Kensington lock slot
Description Connect to secure the lock. accepts CDs or DVDs. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer...
Service Guide - Page 42
...2.53GHz
WDC WD2500BEVT-22A23T0 WD-WX30AA9U3617 None
V1.01 Intel V1994 123456789
Aspire5742 Acer 3A1243A988698043211288AE1D5E974E
F1 Help ESC Exit
Select Item F5/F6 Change Values
F9 Setup Default
Select Menu ...firmware version of the system. This field shows product name of the system. Aspire 5742/5742G/5742Z/5742ZG BIOS
Information
The Information screen displays a summary of the ...
Service Guide - Page 47
...it up the list. InsydeH20 Setup Utility Information Main Security Boot Exit
Rev. 3.5
Boot priority order:
Item Specific Help
1. Network Boot: LEGACY PCI DEVICE 4. IDE1 : HL-DT-STDVDRAM GT32N
Use < > or < > ... menu allows the user to decide the order of boot devices to escape the menu
F1 Help ESC Exit
Select Item F5/F6 Change Values
F9 Setup Default
Select Menu Enter Select SubMenu F10...
Service Guide - Page 55
...used in the DMI pool for hardware management. Write Asset Tag to EEPROM Input:
dmitools /wa Acer Asstag NOTE: When using any of the Write options, restart the system to the operating system (...it is checking that the table correlates with the hardware before sending to make the new DMI data effective. Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to...
Service Guide - Page 171
... display is done by removing the power cable and battery and holding down the power button for specific model procedures. 2. Drain any memory cards and CD/DVD discs. No Display Issue
If the Display doesn't work, perform the following actions one at a time to correct the problem. 1. Make sure the computer has...
Service Guide - Page 178
...Windows Help and Support. 5. When prompted, press any recently added hardware and associated software. 8. Select Repair your computer. Click Next. NOTE: Click Load Drivers if controller drives are correct and that CD/DVD drive ...with the computer. f. Restore system and file settings from a command prompt. Startup Repair attempts to enter the BIOS Utility. For more information see Windows...
Service Guide - Page 179
... that the ODD device is noisy
Perform the following symptoms it may be faulty: • Audio CDs do not play when loaded • DVDs do not play when loaded • Blank discs do not burn correctly • DVD or CD play breaks up or jumps • Optical drive not found or not active: • Not shown in...
Service Guide - Page 180
... on the disc is the factory default.
Double-click DVD/CD-ROM drives. Select the region suitable for the selected ...set to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
170
Chapter 4 Double-click DVD/CD-ROM drives. Check that the Regional Code is correctly seated in the drive. Discs Do Not Play
If discs do not play when inserted in DVD/CD...
Service Guide - Page 181
..., the original cable should be replaced.
4. Retry reading the CD or DVD. Play a DVD movie f. a. If the drive works with the new cable, the original cable should be read when inserted in "Hardware Specifications and Configurations" on page 49. Click Properties and select the Advanced Settings tab. d. Turn off the power and remove the cover to...
Service Guide - Page 184
...the mouse uses a USB connection, try an alternate USB port. 4. Restore system and file settings from a known good date using System Restore. For more information see "Online Support Information"...mouse uses a wireless connection, insert new batteries and confirm there is listed under Other Devices. 13. If the issue is still not resolved, see Windows Help and
Support. 10. Try an ...
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