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Acer Aspire 5738ZG Support Question

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Question posted by harimmarya on April 16th, 2013

Mouse N Keyboard Stuck

i have an ACER aspire 5738ZG laptop n igot my mouse n keyboard stuck today i pressed the FN+F6 buttons to unlock it but it didn't work.kindly suggest someyhing to fix this problem...m badly in need to use my laptop.thanks

Current Answers

Answer #1: Posted by tintinb on April 17th, 2013 10:24 AM
This answer was accepted by the poster of the original question.
tintinb

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Try to restart your computer to refresh all the hardware and software parts of your Acer Aspire 5738ZG laptop. Since you cannot use the keyboard or mouse, just press the power button for a few seconds about 5 seconds. The computer will automatically shuts down after a few seconds.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


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Acer Aspire 5738, Aspire 5738DG, Aspire 5738PG, Aspire 5738ZG Notebook Series Start Guide - Page 2

... changes. Aspire 5738/5738Z/5338 Series Notebook PC Model number Serial number Date of purchase Place of purchase Acer and the Acer logo are registered trademarks of Acer Incorporated. Other...system, or transmitted, in an accurate manner, Acer takes no responsibility for accuracy. The serial number and model number are used herein for this publication may be incorporated in ...
Acer Aspire 5738, Aspire 5738DG, Aspire 5738PG, Aspire 5738ZG Notebook Series Start Guide - Page 3

...needs. The Quick Guide introduces you to be more on the screen to the basic features and functions of the series, but not necessarily in the text with setting up your computer. poster helps you purchased. Note: Viewing the file requires Adobe Reader. The Aspire Series Generic User Guide contains useful...on such subjects as Acer's Empowering Technology, using the keyboard, audio, etc. 3...
Acer Aspire 5738, Aspire 5738DG, Aspire 5738PG, Aspire 5738ZG Notebook Series Start Guide - Page 5

... Indicates when the hard disk drive is activated. 6 Keyboard For entering data into your computer. 7 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 8 Click buttons (left, The left and right buttons function like center* and right) the left and right mouse buttons. *The center button serves as Acer Bio- communication Indicates the status of 3G WWAN...
Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 1

for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Aspire 5738G/5738ZG/5738Z/5738/5338 Series Aspire 5536/5536G/5236 Series Service Guide Service guide files and updates are available on the ACER/CSD web;
Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 2

Date Chapter Updates II Revision History Please refer to the table below for the updates made on Aspire 5738G/5738ZG/5738Z/5738/5338 and Aspire 5536/5536G/5236 Series service guide.
Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 8

... Drive Check 98 External CD-ROM Drive Check 98 Keyboard or Auxiliary Input Device Check 98 Memory Check 99 ...Problems 113 Undetermined Problems 114 Connector Locations 115 Main Board 115 Clearing Password Check and BIOS Recovery 117 Clearing Password Check 117 BIOS Recovery by Crisis Disk 119 FRU (Field Replaceable Unit) List 123 Aspire 5738G/5738ZG/5738Z/5738/5338 Series and Aspire...
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...™ Nplify™ 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* System memory For Aspire 5738G/5738ZG/5738Z/5738/5338 Series • Dual-channel SDRAM support • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules • Up to 2 GB of DDR3 800 MHz memory, upgradeable to...
Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 10

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Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 20

...on the second tap and drag the cursor. Use this mode when you need to finger movement; NOTE: + works only for reference only. Desired access Number keys...using cursorcontrol keys. The keys function as double-clicking a mouse button); Tap twice (at the same speed as double-clicking a mouse button). Tapping harder will not increase the touchpad's responsiveness. To simplify the keyboard...
Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 32

.../45 15/35 24 Chapter 1 System Board Major Chips Item Wireless 802.11 b/g/n 6 in 1 Card Reader Audio Codec Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Controller Aspire 5738G/5738ZG/5738Z/5738/5338 Series: Lan Intel WLAN 533AN_MMWG Shirley Peak/Foxconn Wireless LAN Wireless LAN Ralink RT2700E 1x2...
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... VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5738 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change ... configuration problems, you may need to "enabled". Your computer is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Press F2 to Chapter 4 Troubleshooting when problem arises...
Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 43

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See "Removing the Main Board" on page 80. 18. Disconnect the heatsink connector from the main board. 19. NOTE: Aspire 5738G/5738ZG/5738Z/5738/5338 Series uses the NVdia VGA board, while Aspire 5536/ 5536G/5236 Series uses the ATI VGA board. 17. Chapter 3 83 Remove the six screws securing the heatsink module in the order shown.
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See "Removing the Battery Pack" on page 60. 10. See "Removing the Keyboard" on page 46. 2. But the process in removing the CPU are the ... the Lower Case" on page 72. 14. Removing the CPU NOTE: Aspire 5738G/5738ZG/5738Z/5738/5338 Series uses the Intel® processor, while Aspire 5536/5536G/ 5236 Series uses the AMD® processor. See "Removing the USB Board Module" on ...
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Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 126

... in the picture(s) above and try again. Press the power button to enter BIOS Setup menu. • If there is no password request, the BIOS Password is finished. Gap name in Aspire 5536/5536G/5236 Series is necessary to bypass the password check, the user needs to short the hardware gap to clear the...
Acer Aspire 5236, Aspire 5536, and Aspire 5536G Series Service Guide - Page 127

... for enabling the BIOS Recovery process at system power-on with minimum BIOS initialization. Power off state, press and hold Fn+Esc and then press the power button. BIOS Recovery by Crisis Disk Before doing this system using the regular BIOS flashing process. BIOS Boot Block starts to restore the BIOS code from the Crisis...
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