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Acer Aspire 4935 Support Question

Acer Aspire 4935 Support Question

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Question posted by jeanmariealmeras on June 10th, 2011

Disabled Sound After Installing Windows 7 On Aspire 4935g Laptop

Hello, I cannot hear any sound any more after installing Windows 7 (i had Vista previously). I wonder if it does not have something to do with the touchpad area completely to the right of the keyboard where you can switch the sound on/off and adjust it  just touching it. In this area, all i can do is disable the loudspeaker, i cannot have the volume ruler lit. If anyone can help thank you !

Current Answers

Answer #1: Posted by eugeneua on June 10th, 2011 12:24 PM
This answer was accepted by the poster of the original question.
eugeneua

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May 15th, 2011

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This driver is for all version of Windows 7.

Answer #2: Posted by kcmjr on June 10th, 2011 9:55 AM
kcmjr

Member since:
May 5th, 2011

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Occationally Windows will not install the correct drivers. 

You should go to acer at http://us.acer.com/ac/en/US/content/drivers and grab the latest WIndows 7 drivers for your version of Win7.

Once they are installed see if the issue is fixed.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Related Acer Aspire 4935 Manual Pages

Aspire 4735ZG/4935/4935G Quick Guide - Page 3

...detailed information on such subjects as Acer's Empowering Technology, using the keyboard, audio, etc. The Aspire Series Generic User Guide contains useful information applying to all models in...system utilities, data recovery, expansion options and troubleshooting. For instructions on how to complete the installation. For more productive, please refer to the AcerSystem User Guide. 3 First ...
Aspire 4735ZG/4935/4935G Quick Guide - Page 10

... • • • • • • Storage • subsystem • • Genuine Windows Vista® Intel® Centrino® 2 processor technology, featuring: • Intel® Core™ 2 Duo processor...for digital speakers Acer PureZone technology with two built-in stereo microphones MS-Sound compatible 2.5" hard disk drive Optical drive option: • Blu-ray...
Service Guide - Page 1

for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Aspire 4935/4935G Series Service Guide Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 2

Revision History Please refer to the table below for the updates made on Aspire 4935/4935G Series service guide. Date Chapter Updates II
Service Guide - Page 9

... of BIOS Settings 148 LCD Failure 149 Built-In Keyboard Failure 149 Touchpad Failure 150 Internal Speaker Failure 150 Internal Microphone Failure ...Aspire 4935/4935G Exploded Diagrams 174 Main Module 174 Aspire 4935/4935G FRU List 175 Screw List 182 Model Definition and Configuration 184 Aspire 4935/4935G Series 184 Test Compatible Components 223 Microsoft® Windows® Vista...
Service Guide - Page 11

... (for Aspire 4935) • NVIDIA® GeForce® 9300M GS (for digital speakers Acer PureZone technology with * denote only selected models. Operating System • Genuine Windows® Vista™...in stereo speakers True5.1-channel surround sound output High-definition audio support S/PDIF (Sony/Philips Digital Interface) support for Aspire 4935G) Storage subsystem • 2.5" hard...
Service Guide - Page 28

... Intel Mobile Penryn uPGA, Socket P, 6M L2, FSB 800/1066MHz (see Processor Specification below for more information) Intel Cantiga GM-for Aspire 4935 (800/1066MHz FSB supported) Intel Cantiga PM-for Aspire 4935G (800/1066MHz FSB supported) ICH9-M Micro uPGA-478 Package Refer to table below Processor Specifications Processor # CPU Speed Cores P9500 2.53...
Service Guide - Page 40

...: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: V0.09 Intel V1659 Aspire 4935 Acer 21401492-B677-3996-B6BB-001EECCA8F37 F1 Help ESC Exit ↑↓ Select Item ←→...serial number of this system. This field shows the model name of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of this...
Service Guide - Page 45

...Supervisor password Shows the setting of the hard disk password. Chapter 2 35 Power on password [Disabled] F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu F5/F6 ... Clear Froze Set Supervisor Password Set User Password Set Hdd Password Rev 3.5 Exit Item Specific Help Install or Change the password and the length of parameters. Press Enter to reset it. When Hdd ...
Service Guide - Page 158

...are no device conflicts. • No hardware is not normal, right-click on page 229. 10. If the Issue is still not...the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. If extensive pixel damage is properly installed. b....reinstall the video driver. 8. Run a complete virus scan using up-to-date software to the previous version if updated. 7. If the ...
Service Guide - Page 161

... properly installed. • There are no device conflicts. • No hardware is not muted. Navigate to configure the speakers. 8. Follow the onscreen prompts to Start´ Control Panel´ Hardware and Sound´ Sound. If the issue is still not resolved, see "Online Support Information" on the Playback tab and select Show Disabled Devices...
Service Guide - Page 162

...The microphone appears on the Recording tab and select Show Disabled Devices (clear by default). 3. Select the Levels tab....the maximum setting and click OK. 7. Increase the volume to complete the test. 8. Select the microphone then click Properties. b. d.... Panel´ Hardware and Sound´ Sound and select the Recording tab. 2. If the Issue is enabled. Right-click on page 229....
Service Guide - Page 163

... complete, click Finish. For more information see Windows Help and Support. 10. Ensure all external devices. 2. Remove any key to start to resolve the problem. 4. For more information see Windows...as the first boot device on the Boot menu. 6. Run the Windows Vista Startup Repair Utility: a. b. The Install Windows screen displays. d. NOTE: Click Load Drivers if controller drives are ...
Service Guide - Page 165

...Burn Properly If discs can only be changed even Windows is reinstalled or the drive is enabled: a. Ensure...arrow, right-click on the device and click Enable. Navigate to Start´ Control Panel´ Hardware and Sound´ ... an exclamation mark, right-click on the device and uninstall and reinstall the driver. Reboot and try removing any recently installed software and retrying the...
Service Guide - Page 171

... manual. 3. Try an alternative program to the previous version if updated recently. 11. If the issue.... If the Issue is still not resolved, see Windows Help and Support. 10. Swap M/B to check...the Event Viewer to Try. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI...installed. Try an alternative mouse. 2. Remove any recently added software and reboot. 8.
Service Guide - Page 181

... enter to BIOS Setup menu. NOTE: The steps are only for enabling BIOS Recovery. Aspire 4935/4935G provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for...Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for Aspire 4935/4935G. Otherwise, please follow the steps and try again. Press F2 key to enter BIOS Setup...
Service Guide - Page 183

.... You MUST use the local FRU list provided by your Acer office may have a DIFFERENT part number code from those given in global configurations of Aspire 4935/4935G. For whatever reasons a part number change is made, it . For ACER AUTHORIZED SERVICE PROVIDERS, your regional Acer office on how to order FRU parts for...
Service Guide - Page 184

Aspire 4935/4935G Exploded Diagrams Main Module 1 2 10 3 11 7 4 8 3 12 5 6 13 9 Item 1 2 3 4 5 6 7 Description Switch Cover Keyboard Hinge Cover Left and Right Upper Cover Memory Door HDD Door Speaker Part No. 60.AD302.001 KB.INT00.261 42.AD302.003 60.AC602.001 42.AD302.005 42....
Service Guide - Page 185

Aspire 4935/4935G FRU List Category Adapter Battery Board Description ADAPTER 65W 3PIN DELTA SADP-65KB DFJ ADAPTER 65W 3PIN DELTA SADP-65KB BFJG OBL ADAPTER 65W 3PIN ...
Service Guide - Page 233

Appendix B 223 All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the Aspire 4935/4935G series Compatibility Test Report released by Acer's internal testing department. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter ...

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