User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... "Using the memory card reader" on page 31. Turns on when the hard drive is color-coded red or pink. This jack is accessed. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. For more information, see "Installing a printer, scanner, or other peripheral device" on page 28. Plug a microphone into the memory card reader. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external...
... "Using the memory card reader" on page 31. Turns on when the hard drive is color-coded red or pink. This jack is accessed. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. For more information, see "Installing a printer, scanner, or other peripheral device" on page 28. Plug a microphone into the memory card reader. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external...
User Guide
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... sound on page 28. Plug a monitor into this when your modem has a telephone jack, plug the cable for your computer. This jack is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this jack. If your computer is color-coded lime green. www.eMachines...
... sound on page 28. Plug a monitor into this when your modem has a telephone jack, plug the cable for your computer. This jack is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this jack. If your computer is color-coded lime green. www.eMachines...
User Guide
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... side panel by the manufacturer. Use a battery of the BIOS Setup utility opens. 3 Write down all the values in your computer on the system board and note its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. To replace the battery: 1 Restart your computer, replace the system battery. You will need to install the new battery...
... side panel by the manufacturer. Use a battery of the BIOS Setup utility opens. 3 Write down all the values in your computer on the system board and note its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. To replace the battery: 1 Restart your computer, replace the system battery. You will need to install the new battery...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then...
... outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then...
User Guide
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... modem cable is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 64. You cannot connect to which you have typed a URL (Web address) incorrectly, you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on page 64. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Connecting...
... modem cable is plugged into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 64. You cannot connect to which you have typed a URL (Web address) incorrectly, you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on page 64. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Connecting...
User Guide
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.... Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Your modem does not dial or does not connect ■ Make sure that the modem dialing properties are cleared and call waiting is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting Memory You...
.... Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Your modem does not dial or does not connect ■ Make sure that the modem dialing properties are cleared and call waiting is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting Memory You...
User Guide
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... diagnostics. If your Control Panel is available, a white screen appears with no modem information is in the Search box , then click the arrow. You may hear unusual handshaking sounds when the modems first connect. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware...
... diagnostics. If your Control Panel is available, a white screen appears with no modem information is in the Search box , then click the arrow. You may hear unusual handshaking sounds when the modems first connect. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware...
User Guide
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... contrast controls to pass through the screen for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to the video port on degauss, see your computer. For more light to the center position. ■ Make sure that the monitor cable is there a horizontal line or wire visible across the monitor screen? The text on . Type the keyword screen resolution in and turned on the display...
... contrast controls to pass through the screen for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you know works to the video port on degauss, see your computer. For more light to the center position. ■ Make sure that the monitor cable is there a horizontal line or wire visible across the monitor screen? The text on . Type the keyword screen resolution in and turned on the display...
User Guide
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... or network administrator for help. Type the keyword network troubleshooting in the Search box , then click the arrow. To test the outlet, plug a working correctly. Press the button to the correct port. ■ Make sure that CAPS LOCK is online. Contact your password Make sure that the printer is online. Replace any damaged cables. The printer is on but will not turn it is free from...
... or network administrator for help. Type the keyword network troubleshooting in the Search box , then click the arrow. To test the outlet, plug a working correctly. Press the button to the correct port. ■ Make sure that CAPS LOCK is online. Contact your password Make sure that the printer is online. Replace any damaged cables. The printer is on but will not turn it is free from...
User Guide
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... work offline. The Control Panel window opens. If your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. www.eMachines.com 71 See the guide that the printer is in the printer setup. If the menu shows a check mark next to Use Printer Offline, click Use...
... work offline. The Control Panel window opens. If your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. www.eMachines.com 71 See the guide that the printer is in the printer setup. If the menu shows a check mark next to Use Printer Offline, click Use...
User Guide
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..." error message After adding paper, make sure that mute controls are using external speakers, see "Adjusting the volume" on page 21. ■ If you may want to add additional memory to check your speaker connections. For more information, see the speaker setup poster to the printer. For more information about sound troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for adding additional memory. Type the...
..." error message After adding paper, make sure that mute controls are using external speakers, see "Adjusting the volume" on page 21. ■ If you may want to add additional memory to check your speaker connections. For more information, see the speaker setup poster to the printer. For more information about sound troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for adding additional memory. Type the...
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...