User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... to turn the power on page 28. Contains your drive type and for more information, see "Installing a printer, scanner, or other devices into this port. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. To identify your model and serial number. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the optional diskette drive. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone...
... to turn the power on page 28. Contains your drive type and for more information, see "Installing a printer, scanner, or other devices into this port. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. To identify your model and serial number. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into the optional diskette drive. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone...
User Guide
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..., the utility power is color-coded red or pink. For more information, see "Installing a printer, scanner, or other peripheral device" on page 28. Plug a microphone into this jack. Remove these ports. The switch is supplied at 230 volts at the factory with the correct voltage for your modem has a telephone jack, plug the cable for the correct power available. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output...
..., the utility power is color-coded red or pink. For more information, see "Installing a printer, scanner, or other peripheral device" on page 28. Plug a microphone into this jack. Remove these ports. The switch is supplied at 230 volts at the factory with the correct voltage for your modem has a telephone jack, plug the cable for the correct power available. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output...
User Guide
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... battery release tab. Use a battery of the same size and voltage as the original battery that was in the BIOS Setup utility are not saved when you turn off your computer on the system board and note its side. To replace the battery: 1 Restart your computer. 5 Remove the side panel by the manufacturer. You will need to install the new battery the same way. Important Your computer's battery location...
... battery release tab. Use a battery of the same size and voltage as the original battery that was in the BIOS Setup utility are not saved when you turn off your computer on the system board and note its side. To replace the battery: 1 Restart your computer. 5 Remove the side panel by the manufacturer. You will need to install the new battery the same way. Important Your computer's battery location...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are connected. ■ Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. Help and Support For more information about troubleshooting, click Start, then...
... is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are connected. ■ Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. Help and Support For more information about troubleshooting, click Start, then...
User Guide
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You cannot connect to make sure that the modem cable is set up correctly. See "Desktop PC Back" on your local telephone service ■ The condition of the Internet computers to locate host" message and are using a dial-up modem, make sure that the connections have a problem with your modem. Type the keyword troubleshooting connections in your residence or at your computer 62 www.eMachines.com You...
You cannot connect to make sure that the modem cable is set up correctly. See "Desktop PC Back" on your local telephone service ■ The condition of the Internet computers to locate host" message and are using a dial-up modem, make sure that the connections have a problem with your modem. Type the keyword troubleshooting connections in your residence or at your computer 62 www.eMachines.com You...
User Guide
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Type the keyword memory error in the My Computer window ■ Reboot your computer. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is...
Type the keyword memory error in the My Computer window ■ Reboot your computer. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is...
User Guide
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... modem passed diagnostics. Handshaking is noisy when it begins handshaking. To turn down the modem volume: 1 Click Start, then click Control Panel. If your Control Panel is available, a white screen appears with no modem information is in the Search box , then click the arrow. www.eMachines.com 67 Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click...
... modem passed diagnostics. Handshaking is noisy when it begins handshaking. To turn down the modem volume: 1 Click Start, then click Control Panel. If your Control Panel is available, a white screen appears with no modem information is in the Search box , then click the arrow. www.eMachines.com 67 Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click...
User Guide
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... changing the screen resolution, click Start, then click Help and Support. The text on the back of the way up for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that : ■ The monitor warms up from the Display...
... changing the screen resolution, click Start, then click Help and Support. The text on the back of the way up for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that : ■ The monitor warms up from the Display...
User Guide
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... free from cuts or damage. Passwords Your computer does not accept your password Make sure that you may need to put the printer online. 70 www.eMachines.com Type the keyword network troubleshooting in the Search box , then click the arrow. Press the button to press. ■ Make sure that the power cable is plugged into the outlet and turn on ■ Make sure that the power...
... free from cuts or damage. Passwords Your computer does not accept your password Make sure that you may need to put the printer online. 70 www.eMachines.com Type the keyword network troubleshooting in the Search box , then click the arrow. Press the button to press. ■ Make sure that the power cable is plugged into the outlet and turn on ■ Make sure that the power...
User Guide
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... printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in the printer setup...
... printer troubleshooting, click Start, then click Help and Support. www.eMachines.com 71 If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in the printer setup...
User Guide
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... sound troubleshooting, click Start, then click Help and Support. Help and Support For more information, see "Adjusting the volume" on page 21. ■ Make sure that mute controls are turned up. You see the speaker setup poster to the printer. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com See the printer documentation for instructions for adding additional memory. Sound...
... sound troubleshooting, click Start, then click Help and Support. Help and Support For more information, see "Adjusting the volume" on page 21. ■ Make sure that mute controls are turned up. You see the speaker setup poster to the printer. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com See the printer documentation for instructions for adding additional memory. Sound...
User Guide
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... service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Contact with them could fall into such power lines or circuits. Appendix A: Power lines Do not locate the antenna near overhead light or power circuits...
... service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Contact with them could fall into such power lines or circuits. Appendix A: Power lines Do not locate the antenna near overhead light or power circuits...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...