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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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... care and safety information to familiarize yourself with fast, considerate service. If you ever have made an excellent decision choosing eMachines. Thanks again, from your new computer. We sincerely hope that you will provide you will receive the utmost satisfaction and... that you with our range of -class service and support in good operating condition. to provide best-of services and support. eMachines stands behind our value proposition to high-quality, brand-name components at eMachines. 2 www.eMachines.com You have a problem, our knowledgeable, dedicated customer...
... care and safety information to familiarize yourself with fast, considerate service. If you ever have made an excellent decision choosing eMachines. Thanks again, from your new computer. We sincerely hope that you will provide you will receive the utmost satisfaction and... that you with our range of -class service and support in good operating condition. to provide best-of services and support. eMachines stands behind our value proposition to high-quality, brand-name components at eMachines. 2 www.eMachines.com You have a problem, our knowledgeable, dedicated customer...
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... index. To start Help and Support: ■ Click Start, then click Help and Support. Visit the eMachines Customer Care Web site at emachines.com/support/. You can find help information, troubleshooters, and automated support. Use Help and Support to answer questions about your eMachines computer. www.eMachines.com 3 Help and Support Your computer includes Help and Support, an easily accessible collection...
... index. To start Help and Support: ■ Click Start, then click Help and Support. Visit the eMachines Customer Care Web site at emachines.com/support/. You can find help information, troubleshooters, and automated support. Use Help and Support to answer questions about your eMachines computer. www.eMachines.com 3 Help and Support Your computer includes Help and Support, an easily accessible collection...
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...the Internet to open BigFix. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. To view a topic, click the topic ... search result types: ■ Suggested Topics - These topics are relevant to view. To view a list of results you entered in Help and Support and contain the words you want to your search topic. ■ Full-text Search Matches - Chapter 1: Getting Help Searching for a topic To...
...the Internet to open BigFix. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. To view a topic, click the topic ... search result types: ■ Suggested Topics - These topics are relevant to view. To view a list of results you entered in Help and Support and contain the words you want to your search topic. ■ Full-text Search Matches - Chapter 1: Getting Help Searching for a topic To...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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... . ■ Take breaks to stand and stretch your legs. ■ Avoid twisting your torso or neck. Sitting at a comfortable distance. www.eMachines.com 17 If the desk is not adjustable or is at the same height and distance as the monitor. Make sure that is comfortable, distributes...you type. ■ Adjust the chair height, adjust the forward tilt of the seat, or use a pillow or cushion to provide extra back support. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to change your position, stretch...
... . ■ Take breaks to stand and stretch your legs. ■ Avoid twisting your torso or neck. Sitting at a comfortable distance. www.eMachines.com 17 If the desk is not adjustable or is at the same height and distance as the monitor. Make sure that is comfortable, distributes...you type. ■ Adjust the chair height, adjust the forward tilt of the seat, or use a pillow or cushion to provide extra back support. Avoiding discomfort and injury from repetitive strain ■ Vary your activities to avoid excessive repetition. ■ Take breaks to change your position, stretch...
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...9632; If you have an enhanced keyboard, use the volume controls to adjust the overall volume and the volume of the speakers. -OR- www.eMachines.com 21 As a part of the Windows Task Manager dialog box. 5 If your computer does not respond, turn the knob on again. ... X in the Search box , then click the arrow. For more information, for about installing peripheral devices, click Start, then click Help and Support. Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may have to close...
...9632; If you have an enhanced keyboard, use the volume controls to adjust the overall volume and the volume of the speakers. -OR- www.eMachines.com 21 As a part of the Windows Task Manager dialog box. 5 If your computer does not respond, turn the knob on again. ... X in the Search box , then click the arrow. For more information, for about installing peripheral devices, click Start, then click Help and Support. Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may have to close...
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... that your computer will usually recognize such a device whenever you plug it into the appropriate port. Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7. For more of the following ports: IEEE 1394 (also known as printers, scanners, and...instructions. When you to your computer. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com You use an IEEE 1394 or USB device for detailed information and installation instructions. Your computer has one or more information about...
... that your computer will usually recognize such a device whenever you plug it into the appropriate port. Help and Support For more information about port locations, "Checking Out Your eMachines Computer" on page 7. For more of the following ports: IEEE 1394 (also known as printers, scanners, and...instructions. When you to your computer. Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com You use an IEEE 1394 or USB device for detailed information and installation instructions. Your computer has one or more information about...
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Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... data can be transferred from a digital camera to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 Using the memory card reader Using the memory card reader You can use the memory card reader to another. You can also use...
Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ CompactFlash® IBM Microdrive... data can be transferred from a digital camera to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 Using the memory card reader Using the memory card reader You can use the memory card reader to another. You can also use...
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...keyword Windows Update in extremely expensive repairs that are not covered under your warranty. ■ Avoid dusty or dirty work environments. www.eMachines.com When spilled onto computer components, almost any liquid can erase data on your computer. Dust and dirt can always get the most...9632; Keep all liquids away from magnetic fields. Use Windows Update to -date. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Updating Windows Windows Update is added to protect your computer and keep your computer up-to choose...
...keyword Windows Update in extremely expensive repairs that are not covered under your warranty. ■ Avoid dusty or dirty work environments. www.eMachines.com When spilled onto computer components, almost any liquid can erase data on your computer. Dust and dirt can always get the most...9632; Keep all liquids away from magnetic fields. Use Windows Update to -date. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Updating Windows Windows Update is added to protect your computer and keep your computer up-to choose...
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... undetected for viruses www.eMachines.com 39 Help and Support For more information about protecting your computer against the latest viruses. You received a free, limited-time subscription to the Norton AntiVirus service when you are activated on diskettes, attached to protect against viruses, click Start, then click Help and Support. Norton AntiVirus opens...
... undetected for viruses www.eMachines.com 39 Help and Support For more information about protecting your computer against the latest viruses. You received a free, limited-time subscription to the Norton AntiVirus service when you are activated on diskettes, attached to protect against viruses, click Start, then click Help and Support. Norton AntiVirus opens...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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...) does not work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com For more information about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing... AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support For more information about troubleshooting, click Start, then click Help and...
...) does not work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com For more information about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing... AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support For more information about troubleshooting, click Start, then click Help and...
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... is lit continuously ■ Remove the diskette from . Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com DVD drives See "CD or DVD drives" on , try to restore a file, the file cannot be restored. To restore deleted files: ...before you are using is restored to restore, then click Restore. The file is IBM-compatible. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error" error message ■ Eject...
... is lit continuously ■ Remove the diskette from . Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com DVD drives See "CD or DVD drives" on , try to restore a file, the file cannot be restored. To restore deleted files: ...before you are using is restored to restore, then click Restore. The file is IBM-compatible. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. Chapter 6: Troubleshooting You see a "Non-system disk" or "Disk error" error message ■ Eject...
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... ■ If a diskette is full, copy any files not regularly used to another drive. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press... CTRL+ALT+DEL to restart your computer. ■ If your files to backup media, then delete them from the hard drive. www.eMachines.com 61 You see ...
... ■ If a diskette is full, copy any files not regularly used to another drive. Help and Support For more information about file management, click Start, then click Help and Support. Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press... CTRL+ALT+DEL to restart your computer. ■ If your files to backup media, then delete them from the hard drive. www.eMachines.com 61 You see ...
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...Troubleshooting Internet See also "Modem (dial-up)" on your computer 62 www.eMachines.com Type the keyword troubleshooting connections in your residence or at your local ... a cable or DSL modem, make sure that the modem cable is set up )" on page 64. Help and Support For more information, "Modem (dial-up correctly. See "Desktop PC Back" on page 10 to a Web site ...URL. For more information about troubleshooting Internet connections, click Start, then click Help and Support. See "Desktop PC Back" on page 10 to the Internet ■ If you still get the error, your...
...Troubleshooting Internet See also "Modem (dial-up)" on your computer 62 www.eMachines.com Type the keyword troubleshooting connections in your residence or at your local ... a cable or DSL modem, make sure that the modem cable is set up )" on page 64. Help and Support For more information, "Modem (dial-up correctly. See "Desktop PC Back" on page 10 to a Web site ...URL. For more information about troubleshooting Internet connections, click Start, then click Help and Support. See "Desktop PC Back" on page 10 to the Internet ■ If you still get the error, your...
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... a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that your ISP for technical support. www.eMachines.com 63
... a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that your ISP for technical support. www.eMachines.com 63
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... sure that your computer is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Modem (dial-up) See also "Internet" on page 10 to temporarily disable the service. See "Desktop PC Back" on page 62. Type the keyword... ■ Reboot your telephone service to get the correct code to make sure that the modem cable is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and...
... sure that your computer is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Modem (dial-up) See also "Internet" on page 10 to temporarily disable the service. See "Desktop PC Back" on page 62. Type the keyword... ■ Reboot your telephone service to get the correct code to make sure that the modem cable is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and...