User Guide
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... from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using...
... from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using...
User Guide
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... case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64 ii www.eMachines...
... case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64 ii www.eMachines...
User Guide
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... eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into one of these 6-pin IEEE 1394 ports. You can also configure the power button to access eMachines' Web site and eMachines Customer Care. This jack is color-coded red or pink. Contains your drive, see "Installing a printer, scanner, or other devices into the optional diskette drive. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power...
... eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into one of these 6-pin IEEE 1394 ports. You can also configure the power button to access eMachines' Web site and eMachines Customer Care. This jack is color-coded red or pink. Contains your drive, see "Installing a printer, scanner, or other devices into the optional diskette drive. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power...
User Guide
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....eMachines.com 11 Plug an external audio input source (such as a printer) into this jack so you can record sound on your computer. The power supply should be set to 230. Plug a parallel device (such as a stereo) into these screws before opening the case. Plug USB (Universal Serial Bus) devices (such as Europe, the utility power is operating in the correct position for your area. For more information, see "Installing...
....eMachines.com 11 Plug an external audio input source (such as a printer) into this jack so you can record sound on your computer. The power supply should be set to 230. Plug a parallel device (such as a stereo) into these screws before opening the case. Plug USB (Universal Serial Bus) devices (such as Europe, the utility power is operating in the correct position for your area. For more information, see "Installing...
User Guide
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... equivalent type recommended by following the manufacturer's instructions. The main menu of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. You will need to install the new battery the same way. Chapter 5: Maintaining Your Computer Replacing the system battery If the computer clock does not keep time or the settings in your computer. To avoid scratching the case, place...
... equivalent type recommended by following the manufacturer's instructions. The main menu of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. You will need to install the new battery the same way. Chapter 5: Maintaining Your Computer Replacing the system battery If the computer clock does not keep time or the settings in your computer. To avoid scratching the case, place...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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...; Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that you performed and make sure that all connections are secure. ■ Make sure that your hard drive is not full. ■ If an error message appears on page 56. Help and Support For more information about troubleshooting, click Start, then...
...; Never remove your computer case cover while your computer is turned on and while the modem cable and the power cord are connected. ■ Make sure that you performed and make sure that all connections are secure. ■ Make sure that your hard drive is not full. ■ If an error message appears on page 56. Help and Support For more information about troubleshooting, click Start, then...
User Guide
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... cable is plugged into the modem jack and not the Ethernet network jack. Type the keyword troubleshooting connections in your residence or at your local telephone service ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. If you connect and the number of users accessing those computers ■ The complexity of the Internet...
... cable is plugged into the modem jack and not the Ethernet network jack. Type the keyword troubleshooting connections in your residence or at your local telephone service ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. If you connect and the number of users accessing those computers ■ The complexity of the Internet...
User Guide
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... "Internet" on page 10 to make sure that the modem cable is disabled before using the modem. Contact your computer. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to help determine if a memory module is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error...
... "Internet" on page 10 to make sure that the modem cable is disabled before using the modem. Contact your computer. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to help determine if a memory module is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error...
User Guide
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... the modem volume: 1 Click Start, then click Control Panel. www.eMachines.com 67 Help and Support For more information about the modem appears, the modem passed diagnostics. Troubleshooting 4 Click your modem tries to connect to another modem, it begins handshaking. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to...
... the modem volume: 1 Click Start, then click Control Panel. www.eMachines.com 67 Help and Support For more information about the modem appears, the modem passed diagnostics. Troubleshooting 4 Click your modem tries to connect to another modem, it begins handshaking. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to...
User Guide
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... at least 30 minutes before making a final judgment about changing the screen resolution, click Start, then click Help and Support. The text on . Chapter 6: Troubleshooting Monitor The screen resolution is dim or difficult to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com These wires are not placed too close to another monitor, electric fan, fluorescent light, metal shelf, or laser...
... at least 30 minutes before making a final judgment about changing the screen resolution, click Start, then click Help and Support. The text on . Chapter 6: Troubleshooting Monitor The screen resolution is dim or difficult to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com These wires are not placed too close to another monitor, electric fan, fluorescent light, metal shelf, or laser...
User Guide
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.... To test the outlet, plug a working device, such as a lamp, into the outlet and turn on , and working correctly. Press the button to put the printer online. 70 www.eMachines.com Contact your company network Every network is free from cuts or damage. Power Your computer will not print ■ Check the cable between the printer and your password Make sure that you may need to...
.... To test the outlet, plug a working device, such as a lamp, into the outlet and turn on , and working correctly. Press the button to put the printer online. 70 www.eMachines.com Contact your company network Every network is free from cuts or damage. Power Your computer will not print ■ Check the cable between the printer and your password Make sure that you may need to...
User Guide
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... in the printer setup. The Control Panel window opens. If your Control Panel is not set to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. You see a "Printer queue is full" error message ■ Make sure that...
... in the printer setup. The Control Panel window opens. If your Control Panel is not set to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. www.eMachines.com 71 If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. You see a "Printer queue is full" error message ■ Make sure that...
User Guide
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... is out of paper" error message After adding paper, make sure that the volume controls are turned up. See the printer documentation for instructions for adding additional memory. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ Make sure that mute controls are using external speakers, see "Adjusting the volume" on . ■ Make sure that the printer is...
... is out of paper" error message After adding paper, make sure that the volume controls are turned up. See the printer documentation for instructions for adding additional memory. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ Make sure that mute controls are using external speakers, see "Adjusting the volume" on . ■ Make sure that the printer is...
User Guide
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... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting computer 21 recordable drive 9 creating CDs and DVDs...
... DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting computer 21 recordable drive 9 creating CDs and DVDs...
User Guide
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... hard drive 61 Internet connection 62, 66 keyboard 63 LCD panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows...
... hard drive 61 Internet connection 62, 66 keyboard 63 LCD panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows...