User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this button to turn the power on or off. Insert a standard 3.5-inch diskette into one of these 6-pin IEEE 1394 ports. For more information, see "Installing a printer, scanner, or other peripheral device" on drive type). Press this drive to listen to audio CDs, install games and programs, watch DVDs, and store...
Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this button to turn the power on or off. Insert a standard 3.5-inch diskette into one of these 6-pin IEEE 1394 ports. For more information, see "Installing a printer, scanner, or other peripheral device" on drive type). Press this drive to listen to audio CDs, install games and programs, watch DVDs, and store...
User Guide
Page 17
... computer. The switch is supplied at a nominal 115 volts at the factory with the correct voltage for the correct power available. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug the power cord into this port. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line...
... computer. The switch is supplied at a nominal 115 volts at the factory with the correct voltage for the correct power available. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug the power cord into this port. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line...
User Guide
Page 58
... will need to install the new battery the same way. Dispose of the same size and voltage as the original battery that was in "Removing the side panel" on page 46. 6 For more stability, place your computer. 2 During the restart, press and hold the F1 key. Use a battery of used batteries following the instructions in your computer, replace the system battery. To avoid scratching the case...
... will need to install the new battery the same way. Dispose of the same size and voltage as the original battery that was in "Removing the side panel" on page 46. 6 For more stability, place your computer. 2 During the restart, press and hold the F1 key. Use a battery of used batteries following the instructions in your computer, replace the system battery. To avoid scratching the case...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
The message may help . Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you are damaged ■ Liquid has been spilled...
The message may help . Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you are damaged ■ Liquid has been spilled...
User Guide
Page 68
... are using a dial-up modem, make sure that the modem cable is having technical difficulties. Help and Support For more information, "Modem (dial-up)" on page 10 to make sure that the modem cable is set up correctly. Connecting to make sure that the connections have a problem with your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. Type the keyword troubleshooting connections...
... are using a dial-up modem, make sure that the modem cable is having technical difficulties. Help and Support For more information, "Modem (dial-up)" on page 10 to make sure that the modem cable is set up correctly. Connecting to make sure that the connections have a problem with your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. Type the keyword troubleshooting connections...
User Guide
Page 70
...; Use a third-party diagnostic program to temporarily disable the service. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Modem (dial-up) See also "Internet" on page 10 to make sure that the modem cable is failing. Type the keyword memory error in the My Computer window ■ Reboot your telephone line, then check for the memory card slots do...
...; Use a third-party diagnostic program to temporarily disable the service. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Modem (dial-up) See also "Internet" on page 10 to make sure that the modem cable is failing. Type the keyword memory error in the My Computer window ■ Reboot your telephone line, then check for the memory card slots do...
User Guide
Page 73
... dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. If information about modem troubleshooting, click Start, then click Help and Support. To turn down the modem volume: 1 Click Start, then click Control Panel. If the handshaking sounds are too loud, you can turn down the modem volume. The Control Panel window opens. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click...
... dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. If information about modem troubleshooting, click Start, then click Help and Support. To turn down the modem volume: 1 Click Start, then click Control Panel. If the handshaking sounds are too loud, you can turn down the modem volume. The Control Panel window opens. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware. 2 Click...
User Guide
Page 74
Type the keyword screen resolution in and turned on the display is connected to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com These wires are not placed too close to the monitor. ■ The monitor is not positioned too close to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. ■ You demagnetize the screen using the monitor's degauss feature. The...
Type the keyword screen resolution in and turned on the display is connected to read ■ Adjust the brightness and contrast controls. 68 www.eMachines.com These wires are not placed too close to the monitor. ■ The monitor is not positioned too close to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. ■ You demagnetize the screen using the monitor's degauss feature. The...
User Guide
Page 76
... . ■ Make sure that the power cord is free from cuts or damage. Make sure that it on but will not turn it is connected to put the printer online. 70 www.eMachines.com Chapter 6: Troubleshooting Networks You cannot connect to press. ■ Make sure that the power cable is plugged into an AC power source. Help and Support For more information about network troubleshooting, click Start, then click...
... . ■ Make sure that the power cord is free from cuts or damage. Make sure that it on but will not turn it is connected to put the printer online. 70 www.eMachines.com Chapter 6: Troubleshooting Networks You cannot connect to press. ■ Make sure that the power cable is plugged into an AC power source. Help and Support For more information about network troubleshooting, click Start, then click...
User Guide
Page 77
... click Control Panel. If your printer for bent or broken pins. ■ If the printer you want to clear the check mark. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Type the keyword printer troubleshooter in the printer setup. Help and Support...
... click Control Panel. If your printer for bent or broken pins. ■ If the printer you want to clear the check mark. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Type the keyword printer troubleshooter in the printer setup. Help and Support...
User Guide
Page 78
... www.eMachines.com See the printer documentation for instructions for adding additional memory. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ If you are turned up. You see the speaker setup poster to check your speaker connections. For more information, see "Adjusting the volume" on . ■ Make sure that the volume controls are using external speakers, see...
... www.eMachines.com See the printer documentation for instructions for adding additional memory. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on page 21. ■ If you are turned up. You see the speaker setup poster to check your speaker connections. For more information, see "Adjusting the volume" on . ■ Make sure that the volume controls are using external speakers, see...
User Guide
Page 86
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...