User Guide
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... 1-8 Control Panel Layout 1-9 Menu Map 1-10 Information Pages 1-10 Sample Pages 1-10 More Information 1-12 Resources 1-12 Xerox Support Centre 1-13 2 Network Basics Overview of Network Setup and Configuration 2-2 Setting Up the Network 2-3 Choosing a Connection Method 2-3 Connecting via Ethernet (Recommended 2-3 Connecting via USB 2-4 Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address (Windows Only 2-5 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-8 Installing the...
... 1-8 Control Panel Layout 1-9 Menu Map 1-10 Information Pages 1-10 Sample Pages 1-10 More Information 1-12 Resources 1-12 Xerox Support Centre 1-13 2 Network Basics Overview of Network Setup and Configuration 2-2 Setting Up the Network 2-3 Choosing a Connection Method 2-3 Connecting via Ethernet (Recommended 2-3 Connecting via USB 2-4 Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address (Windows Only 2-5 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-8 Installing the...
User Guide
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... Order Supplies 5-12 Recycling Supplies 5-13 Moving and Repacking the Printer 5-14 Precautions for Moving the Printer 5-14 Moving the Printer Within the Office 5-14 Preparing the Printer for Shipment 5-14 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Jams in the Printer 6-3 Jams in the Finisher 6-36 Getting Help 6-63 Control Panel Messages 6-63 PhaserSMART Technical Support 6-64 PrintingScout Alerts 6-64 Web Links 6-65 A User Safety Index Phaser® 7400 Color Printer iii
... Order Supplies 5-12 Recycling Supplies 5-13 Moving and Repacking the Printer 5-14 Precautions for Moving the Printer 5-14 Moving the Printer Within the Office 5-14 Preparing the Printer for Shipment 5-14 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Jams in the Printer 6-3 Jams in the Finisher 6-36 Getting Help 6-63 Control Panel Messages 6-63 PhaserSMART Technical Support 6-64 PrintingScout Alerts 6-64 Web Links 6-65 A User Safety Index Phaser® 7400 Color Printer iii
User Guide
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.... See also: Quick start the Xerox Support Centre utility: 1. Select one of the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start tutorial at www.xerox.com/office/7400support Phaser® 7400 Color Printer 1-13 The Xerox Support Centre appears on...
.... See also: Quick start the Xerox Support Centre utility: 1. Select one of the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start tutorial at www.xerox.com/office/7400support Phaser® 7400 Color Printer 1-13 The Xerox Support Centre appears on...
User Guide
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See also: Advanced Features Guide at www.xerox.com/office/7400support Phaser® 7400 Color Printer 2-1 Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Setting Up the Network on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer.
See also: Advanced Features Guide at www.xerox.com/office/7400support Phaser® 7400 Color Printer 2-1 Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Setting Up the Network on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer.
User Guide
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... to manage, configure, and monitor networked printers from your desktop using a TCP/IP protocol, each device.) ■ If you direct access to CentreWare Internet Services (IS). Connect to any port on an Ethernet network. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the hub with the second cable. To print using an embedded web server. Hardware and cabling requirements vary...
... to manage, configure, and monitor networked printers from your desktop using a TCP/IP protocol, each device.) ■ If you direct access to CentreWare Internet Services (IS). Connect to any port on an Ethernet network. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the hub with the second cable. To print using an embedded web server. Hardware and cabling requirements vary...
User Guide
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Setting Up the Network Standalone (Cable or DSL) Network Connection See also: Knowledge Base at www.xerox.com/office/7400support Connecting via USB If you are connecting to the printer and turn it on page 2-9 Phaser® 7400 Color Printer 2-4 To use Mac OS 9.x and higher. This cable is not as fast as an Ethernet connection. Connect one computer, a USB connection offers fast data speeds. Macintosh users must use USB, PC users must be purchased separately. Connect the other...
Setting Up the Network Standalone (Cable or DSL) Network Connection See also: Knowledge Base at www.xerox.com/office/7400support Connecting via USB If you are connecting to the printer and turn it on page 2-9 Phaser® 7400 Color Printer 2-4 To use Mac OS 9.x and higher. This cable is not as fast as an Ethernet connection. Connect one computer, a USB connection offers fast data speeds. Macintosh users must use USB, PC users must be purchased separately. Connect the other...
User Guide
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...for an Individual Job (Macintosh) To select print settings for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.2 and higher Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Finishing Options Job Types Image Quality Printer Features Printing Options ■ Copies ■ Pages ■ Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■ Reverse page order ■ Print (all, odd, even) ■ Color conversion ■ Cover pages ■ Paper source ■...
...for an Individual Job (Macintosh) To select print settings for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.2 and higher Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Finishing Options Job Types Image Quality Printer Features Printing Options ■ Copies ■ Pages ■ Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■ Reverse page order ■ Print (all, odd, even) ■ Color conversion ■ Cover pages ■ Paper source ■...
User Guide
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Use envelopes made specifically for laser printers. ■ It is available in the Supported Paper Sizes and Weights table. Printing on Specialty Media Printing Envelopes Envelopes can be printed from Tray 1 (MPT) 1. Guidelines ■ Use only paper envelopes specified in the United States and Canada. purchase envelopes that you maintain constant temperatures and relative humidity. ■ Store unused envelopes in their packaging to seal before loading by setting a heavy book on the quality and construction...
Use envelopes made specifically for laser printers. ■ It is available in the Supported Paper Sizes and Weights table. Printing on Specialty Media Printing Envelopes Envelopes can be printed from Tray 1 (MPT) 1. Guidelines ■ Use only paper envelopes specified in the United States and Canada. purchase envelopes that you maintain constant temperatures and relative humidity. ■ Store unused envelopes in their packaging to seal before loading by setting a heavy book on the quality and construction...
User Guide
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... All Colors Problem The page has dark lines, smudges, or streaks in all colors on the test pages, continue with the print defect, replace the imaging unit. See Supported Paper and Media on the test pages, see Light or Dark Lines or Smudges in all colors. 7400-209 Solution ■ Verify that the paper is properly loaded in the tray, and the correct paper type is selected in the Paper Tray Setup menu. See Loading Paper on page 4-5. On the control panel, select Troubleshooting...
... All Colors Problem The page has dark lines, smudges, or streaks in all colors on the test pages, continue with the print defect, replace the imaging unit. See Supported Paper and Media on the test pages, see Light or Dark Lines or Smudges in all colors. 7400-209 Solution ■ Verify that the paper is properly loaded in the tray, and the correct paper type is selected in the Paper Tray Setup menu. See Loading Paper on page 4-5. On the control panel, select Troubleshooting...
User Guide
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... loaded correctly and paper guides are using, and then press the OK button. 4. a. Select Calibrate Margins Page, and then press the OK button. Verify that the paper is set to fit the paper. The print area appears as a dashed rectangle on the Calibrate Margins page. b. Solution 1. On the control panel, select Troubleshooting, and then press the OK button. Follow the instructions on the Calibrate Margins page; Solving Print-Quality Problems Printed...
... loaded correctly and paper guides are using, and then press the OK button. 4. a. Select Calibrate Margins Page, and then press the OK button. Verify that the paper is set to fit the paper. The print area appears as a dashed rectangle on the Calibrate Margins page. b. Solution 1. On the control panel, select Troubleshooting, and then press the OK button. Follow the instructions on the Calibrate Margins page; Solving Print-Quality Problems Printed...
User Guide
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... menu displayed. See also: Xerox Support Centre on the control panel to help . The Help button is labeled with information and troubleshooting help you of a paper jam. symbol. 7400-008 Phaser® 7400 Color Printer 6-63 When an error or warning condition occurs, the control panel displays a message informing you produce and maintain print quality. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of the problem...
... menu displayed. See also: Xerox Support Centre on the control panel to help . The Help button is labeled with information and troubleshooting help you of a paper jam. symbol. 7400-008 Phaser® 7400 Color Printer 6-63 When an error or warning condition occurs, the control panel displays a message informing you produce and maintain print quality. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of the problem...
User Guide
Page 182
... automated, internet-based support system that uses your default web browser to send diagnostic information from your printer to let you know that is installed with your Xerox printer driver. To access PhaserSMART Technical Support: 1. PrintingScout Alerts PrintingScout is a tool that the printer needs attention. It automatically checks the printer status when you in the browser window. 3. If the problem is unable to print your job, PrintingScout automatically displays an alert on...
... automated, internet-based support system that uses your default web browser to send diagnostic information from your printer to let you know that is installed with your Xerox printer driver. To access PhaserSMART Technical Support: 1. PrintingScout Alerts PrintingScout is a tool that the printer needs attention. It automatically checks the printer status when you in the browser window. 3. If the problem is unable to print your job, PrintingScout automatically displays an alert on...
User Guide
Page 190
... network, 2-4 USB, 2-4 consumables, 5-12 control panel, 1-8 error and warning messages, 6-63 features and layout, 1-8 information pages, 1-10 Menu Map, 1-10 printing sample pages, 1-10 control panel layout, 1-9 custom size paper printing, 3-45 printing from Tray 1 (MPT), 3-45 printing from Tray 2, 3-48 supported for Tray 1 (MPT), 3-6 supported for Trays 2-6, 3-7 D dark lines in one color, 4-5 database local Domain Name Service (DNS) name space, 2-7 default router/gateway address, 2-6 DHCP enable for Dynamic Domain Name Service (DDNS), 2-7 enabled by default on Phaser printers, 2-6 enabling...
... network, 2-4 USB, 2-4 consumables, 5-12 control panel, 1-8 error and warning messages, 6-63 features and layout, 1-8 information pages, 1-10 Menu Map, 1-10 printing sample pages, 1-10 control panel layout, 1-9 custom size paper printing, 3-45 printing from Tray 1 (MPT), 3-45 printing from Tray 2, 3-48 supported for Tray 1 (MPT), 3-6 supported for Trays 2-6, 3-7 D dark lines in one color, 4-5 database local Domain Name Service (DNS) name space, 2-7 default router/gateway address, 2-6 DHCP enable for Dynamic Domain Name Service (DDNS), 2-7 enabled by default on Phaser printers, 2-6 enabling...
User Guide
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... pages, 1-10, 1-12 PhaserSMART, 1-12 printer management tools, 1-12 Quick Reference Guide, 1-12 Setup Guide, 1-12 technical support, 1-12 User Guide, 1-12 video tutorials, 1-12 Xerox Support Centre, 1-12 inside the printer, 1-4 installing printer drivers, 2-9 internal components, 1-4 IP address changing or modifying using CentreWare IS, 2-6 dynamically setting, 2-6 format, 2-6 router address, 2-6 setting automatically (Windows only), 2-5 setting manually, 2-8 Index J jams jam at Door A, 6-19 jam at Door B, 6-24 jam at Door C, 6-27 jam at Door D, 6-30 jam at Door E, 6-33 jam at duplex...
... pages, 1-10, 1-12 PhaserSMART, 1-12 printer management tools, 1-12 Quick Reference Guide, 1-12 Setup Guide, 1-12 technical support, 1-12 User Guide, 1-12 video tutorials, 1-12 Xerox Support Centre, 1-12 inside the printer, 1-4 installing printer drivers, 2-9 internal components, 1-4 IP address changing or modifying using CentreWare IS, 2-6 dynamically setting, 2-6 format, 2-6 router address, 2-6 setting automatically (Windows only), 2-5 setting manually, 2-8 Index J jams jam at Door A, 6-19 jam at Door B, 6-24 jam at Door C, 6-27 jam at Door D, 6-30 jam at Door E, 6-33 jam at duplex...
User Guide
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... safety, A-2 manual feed, 3-15 manually setting the printer's IP address, 2-8 overrides AutoIP, 2-8 overrides DHCP, 2-8 margins printed area does not fit on the paper, 4-20 media supported, 3-3 memory, 1-7 Menu Map, 1-10 messages control panel, 6-63 PrintingScout Alerts, 6-64 modifying the IP address using CentreWare IS, 2-6 moving the printer, 5-14, A-4 precautions, 5-14 preparing for shipment, 5-14 within the office, 5-14 N network choosing a network connection, 2-3 configuring the network address, 2-5 creating a Local Area Network (LAN), 2-5 mask, 2-6 setup and configuration, 2-2 TCP/IP...
... safety, A-2 manual feed, 3-15 manually setting the printer's IP address, 2-8 overrides AutoIP, 2-8 overrides DHCP, 2-8 margins printed area does not fit on the paper, 4-20 media supported, 3-3 memory, 1-7 Menu Map, 1-10 messages control panel, 6-63 PrintingScout Alerts, 6-64 modifying the IP address using CentreWare IS, 2-6 moving the printer, 5-14, A-4 precautions, 5-14 preparing for shipment, 5-14 within the office, 5-14 N network choosing a network connection, 2-3 configuring the network address, 2-5 creating a Local Area Network (LAN), 2-5 mask, 2-6 setup and configuration, 2-2 TCP/IP...
User Guide
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... light or dark lines in one color, 4-5 paper jams, 6-2 PhaserSMART, 1-12 print image is offset, 4-14 printed area does not fit on the paper, 4-20 repeating defects, 4-13 solving print-quality problems, 4-5 Technical Support, 1-12 X Xerox supplies recycling programs, 5-13 supplies web site, 5-12 Support Centre, 1-13 website resources, 6-65 U unacceptable paper and media, 3-4 upgrades printer upgrade kits, 1-7 USB connection, 2-4 using host names with Domain Name Service (DNS), 2-7 W waste punch box emptying, 5-10 waste toner cartridge...
... light or dark lines in one color, 4-5 paper jams, 6-2 PhaserSMART, 1-12 print image is offset, 4-14 printed area does not fit on the paper, 4-20 repeating defects, 4-13 solving print-quality problems, 4-5 Technical Support, 1-12 X Xerox supplies recycling programs, 5-13 supplies web site, 5-12 Support Centre, 1-13 website resources, 6-65 U unacceptable paper and media, 3-4 upgrades printer upgrade kits, 1-7 USB connection, 2-4 using host names with Domain Name Service (DNS), 2-7 W waste punch box emptying, 5-10 waste toner cartridge...
Evaluator Guide
Page 10
... printer will show up time and minimizing power usage in standby power-saving modes during periods of non-use . 8 PHASER 7400 EVALUATOR GUIDE Installation The Phaser 7400 Color Printer's Driver Installation process is used for the distribution of software from any warm-up here as on your computer, the installation is found , the installer directs you to go to the printer and choose "Select for Installation" from the front panel menu. parallel and USB...
... printer will show up time and minimizing power usage in standby power-saving modes during periods of non-use . 8 PHASER 7400 EVALUATOR GUIDE Installation The Phaser 7400 Color Printer's Driver Installation process is used for the distribution of software from any warm-up here as on your computer, the installation is found , the installer directs you to go to the printer and choose "Select for Installation" from the front panel menu. parallel and USB...
Evaluator Guide
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..., software updates, and support resources. Print Help Pages prints the internal help pages on the printer, network connectivity and interfaces. 10 PHASER 7400 EVALUATOR GUIDE Print Saved Jobs allows you enter below, or to users who are specified in embedded Web server technology. This tool leverages information from their desktop - Print Color Samplers (for both CMYK, and RGB) helps users set or match specific colors, by a 1-year on-site warranty and the Xerox Total Satisfaction Guarantee. current status, user manuals, troubleshooting guides, software drivers...
..., software updates, and support resources. Print Help Pages prints the internal help pages on the printer, network connectivity and interfaces. 10 PHASER 7400 EVALUATOR GUIDE Print Saved Jobs allows you enter below, or to users who are specified in embedded Web server technology. This tool leverages information from their desktop - Print Color Samplers (for both CMYK, and RGB) helps users set or match specific colors, by a 1-year on-site warranty and the Xerox Total Satisfaction Guarantee. current status, user manuals, troubleshooting guides, software drivers...
Evaluator Guide
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... Service Core Training Product Training for Phaser 7400 Annual Support Subscription U.S. PART NUMBER 7400S3 7400S4 7400SA COLASO HDCORE HD7400 HDYEAR CANADIAN PART NUMBER 7400S3C 7400S4C 7400SAC COLASOC HDCORE HD7400 HDYEAR CONSUMABLES AND MAINTENANCE ITEMS DESCRIPTION Standard Capacity Toner Cartridge, Cyan Standard Capacity Toner Cartridge, Magenta Standard Capacity Toner Cartridge, Yellow High Capacity Toner Cartridge, Cyan High Capacity Toner Cartridge, Magenta High Capacity Toner Cartridge, Yellow High Capacity Toner Cartridge, Black Staple pack, 3 x 5000 Imaging Unit...
... Service Core Training Product Training for Phaser 7400 Annual Support Subscription U.S. PART NUMBER 7400S3 7400S4 7400SA COLASO HDCORE HD7400 HDYEAR CANADIAN PART NUMBER 7400S3C 7400S4C 7400SAC COLASOC HDCORE HD7400 HDYEAR CONSUMABLES AND MAINTENANCE ITEMS DESCRIPTION Standard Capacity Toner Cartridge, Cyan Standard Capacity Toner Cartridge, Magenta Standard Capacity Toner Cartridge, Yellow High Capacity Toner Cartridge, Cyan High Capacity Toner Cartridge, Magenta High Capacity Toner Cartridge, Yellow High Capacity Toner Cartridge, Black Staple pack, 3 x 5000 Imaging Unit...
Evaluator Guide
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... Front Panel The Front Panel offers a suite of tools and information pages to help solve printing problems, media feed and supply issues, and administration problems. CD ROM User Documentation CD-ROM • Reference Guide • Setup Guide (poster) • Quick Reference Guide • Instructional Videos Printer drivers Driver Installers (Mac, Windows) ReadMe release notes Internet Services Help (HTML documentation) Disk Generating Utility (creates floppy disks of the drivers) Driver Update Utility Font Manager Adobe Type Manager (ATM) On the Web Visit www.xerox.com...
... Front Panel The Front Panel offers a suite of tools and information pages to help solve printing problems, media feed and supply issues, and administration problems. CD ROM User Documentation CD-ROM • Reference Guide • Setup Guide (poster) • Quick Reference Guide • Instructional Videos Printer drivers Driver Installers (Mac, Windows) ReadMe release notes Internet Services Help (HTML documentation) Disk Generating Utility (creates floppy disks of the drivers) Driver Update Utility Font Manager Adobe Type Manager (ATM) On the Web Visit www.xerox.com...