Product Overview
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... Google Inc. All other marks are trademarks of their respective owners. Total accessible capacity varies depending on user's hardware configuration and operating system. Product Specifications INTERFACE 1x USB 2.0 (Host port) 1x USB 3.0 1 x SD card slot Built-in 1x1 Wireless-AC & 1x1 Wireless-N KIT CONTENTS • My Passport Wireless SSD device • Drop-protection bumper • USB cable • USB power adapter • Quick install guide OPERATING SPECIFICATIONS Operating temperature: 0°C to 35°C, 10% to 80%RH Non...
... Google Inc. All other marks are trademarks of their respective owners. Total accessible capacity varies depending on user's hardware configuration and operating system. Product Specifications INTERFACE 1x USB 2.0 (Host port) 1x USB 3.0 1 x SD card slot Built-in 1x1 Wireless-AC & 1x1 Wireless-N KIT CONTENTS • My Passport Wireless SSD device • Drop-protection bumper • USB cable • USB power adapter • Quick install guide OPERATING SPECIFICATIONS Operating temperature: 0°C to 35°C, 10% to 80%RH Non...
User Manual
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....wdc.com ▪ Phone Support - Register your cloud storage device: www.wdc.com/setup ▪ Registration - Get technical and other WD users at : support.wdc.com/support ▪ Warranty & RMA Services - Get warranty, product replacement (RMA), RMA status, accessories, and data recovery information at : support.wdc.com/knowledgebase ▪ WD Community - Search by region at : register.wdc.com ▪ Technical Support - Get phone numbers for contacting support by keyword, phrase, or answer ID at : support.wdc.com/warranty...
....wdc.com ▪ Phone Support - Register your cloud storage device: www.wdc.com/setup ▪ Registration - Get technical and other WD users at : support.wdc.com/support ▪ Warranty & RMA Services - Get warranty, product replacement (RMA), RMA status, accessories, and data recovery information at : support.wdc.com/knowledgebase ▪ WD Community - Search by region at : register.wdc.com ▪ Technical Support - Get phone numbers for contacting support by keyword, phrase, or answer ID at : support.wdc.com/warranty...
User Manual
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... Drive...8 Setting up the Drive for the First Time 8 Using a Computer and Web Browser 8 About the Dashboard...11 Using WD My Cloud App on a Mobile Device 11 _________ 4 The Dashboard at a Glance 13 Launching the Dashboard 13 The Dashboard Home Page 13 Information Icons...14 Navigation Icons...15 Viewing Drive Status on the Home Page 15 My Passport Wireless Pro/My Passport Wireless SSD i User Manual
... Drive...8 Setting up the Drive for the First Time 8 Using a Computer and Web Browser 8 About the Dashboard...11 Using WD My Cloud App on a Mobile Device 11 _________ 4 The Dashboard at a Glance 13 Launching the Dashboard 13 The Dashboard Home Page 13 Information Icons...14 Navigation Icons...15 Viewing Drive Status on the Home Page 15 My Passport Wireless Pro/My Passport Wireless SSD i User Manual
User Manual
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...-Fi Connection (Internet Access 20 Removing a Wi-Fi Connection 22 Sharing and Modifying the Wi-Fi Connection 23 Viewing or Changing the Drive's Advanced Wi-Fi Settings 24 Access Point Settings...24 _________ 6 Loading Content on Your Drive 27 Loading Content using a USB Connection 27 Loading Content using a Wi-Fi Connection 27 Devices on the same network 27 Mobile devices (using WD My Cloud 28 Using a Compatible Wireless Camera 28 To enable FTP Access...
...-Fi Connection (Internet Access 20 Removing a Wi-Fi Connection 22 Sharing and Modifying the Wi-Fi Connection 23 Viewing or Changing the Drive's Advanced Wi-Fi Settings 24 Access Point Settings...24 _________ 6 Loading Content on Your Drive 27 Loading Content using a USB Connection 27 Loading Content using a Wi-Fi Connection 27 Devices on the same network 27 Mobile devices (using WD My Cloud 28 Using a Compatible Wireless Camera 28 To enable FTP Access...
User Manual
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... Passport Wireless SSD 42 _________ 11 Resetting Your Drive and Password 43 Manually Resetting the Drive 43 Restoring Factory Settings Using the Dashboard 43 _________ 12 Updating Firmware 45 Viewing the Firmware Version 45 Updating with Available Firmware 46 Performing a Manual Update 46 _________ 13 Getting Support 47 System Reports...47 Diagnostics...48 Product Improvement Program 48 _________ 14 Problems and Solutions 49 Password...49 Name...49 Connections...49 Battery and Performance 50 Drive Format...51 My Passport Wireless Pro/My Passport Wireless SSD...
... Passport Wireless SSD 42 _________ 11 Resetting Your Drive and Password 43 Manually Resetting the Drive 43 Restoring Factory Settings Using the Dashboard 43 _________ 12 Updating Firmware 45 Viewing the Firmware Version 45 Updating with Available Firmware 46 Performing a Manual Update 46 _________ 13 Getting Support 47 System Reports...47 Diagnostics...48 Product Improvement Program 48 _________ 14 Problems and Solutions 49 Password...49 Name...49 Connections...49 Battery and Performance 50 Drive Format...51 My Passport Wireless Pro/My Passport Wireless SSD...
User Manual
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My Passport Wireless Pro/My Passport Wireless SSD 1 User Manual Make sure the drive is on carpeting. Kit Contents Your My Passport Wireless Pro/My Passport Wireless SSD storage drive kit includes: ▪ My Passport Wireless Pro/My Passport Wireless SSD storage drive ▪ USB 3.0 cable ▪ USB AC Power Adapter ▪ Quick Install Guide ▪ Shock-resistant Bumper (up to 1 meter protection; About Your WD Storage Device 1 About Your WD Storage Device This chapter includes the following precautions when unpacking...
My Passport Wireless Pro/My Passport Wireless SSD 1 User Manual Make sure the drive is on carpeting. Kit Contents Your My Passport Wireless Pro/My Passport Wireless SSD storage drive kit includes: ▪ My Passport Wireless Pro/My Passport Wireless SSD storage drive ▪ USB 3.0 cable ▪ USB AC Power Adapter ▪ Quick Install Guide ▪ Shock-resistant Bumper (up to 1 meter protection; About Your WD Storage Device 1 About Your WD Storage Device This chapter includes the following precautions when unpacking...
User Manual
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... on supported Windows and Mac computers My Passport Wireless Pro/My Passport Wireless SSD 2 User Manual About Your WD Storage Device About the Online Learning Center WD's Online Learning Center (http://learn.mycloud.com) provides the latest information, instructions, and software to help users get the most out of your computer's hardware configuration and operating system. This webbased guide is an interactive resource to walk users through installing and using their...
... on supported Windows and Mac computers My Passport Wireless Pro/My Passport Wireless SSD 2 User Manual About Your WD Storage Device About the Online Learning Center WD's Online Learning Center (http://learn.mycloud.com) provides the latest information, instructions, and software to help users get the most out of your computer's hardware configuration and operating system. This webbased guide is an interactive resource to walk users through installing and using their...
User Manual
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.../My Passport Wireless SSD drive out of the box. The content database is directly connected to wireless, or shutting down. Drive Status LED blinking blue Indicates... Device has a problem. The SD or USB device is importing to low battery (less than 15%). Content is being charged. Contact WD Support. File I/O in recovery mode. Understanding the LEDs and Buttons LED Behavior/Color Blue (blinking for more information...
.../My Passport Wireless SSD drive out of the box. The content database is directly connected to wireless, or shutting down. Drive Status LED blinking blue Indicates... Device has a problem. The SD or USB device is importing to low battery (less than 15%). Content is being charged. Contact WD Support. File I/O in recovery mode. Understanding the LEDs and Buttons LED Behavior/Color Blue (blinking for more information...
User Manual
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...://mypassport.local 5. Read the agreement, then click I Accept. Ensure that the My Passport Wireless Pro/My Passport Wireless SSD drive is printed on the Quick Install Guide and on the sticker on the Getting Started screen. 6. Open a browser and type one of the serial number. 4. If you can't locate the sticker or Quick Install Guide, the password is lit. 2. Setting up the Wireless Drive 1. My Passport Wireless Pro/My Passport Wireless SSD 9 User Manual Replace the XXXX...
...://mypassport.local 5. Read the agreement, then click I Accept. Ensure that the My Passport Wireless Pro/My Passport Wireless SSD drive is printed on the Quick Install Guide and on the sticker on the Getting Started screen. 6. Open a browser and type one of the serial number. 4. If you can't locate the sticker or Quick Install Guide, the password is lit. 2. Setting up the Wireless Drive 1. My Passport Wireless Pro/My Passport Wireless SSD 9 User Manual Replace the XXXX...
User Manual
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... My Passport Wireless Pro/My Passport Wireless SSD device. Tap the My Passport Wireless icon to display the Western Digital End User License Agreement. 4. Read the agreement and tap Agree to the My Passport Wireless Pro/My Passport Wireless SSD using the new name of your new password. 3. DthoewGnolooagdlethPelaWy™DsMtoyreC.loud app to use your mobile device from the Apple App Store℠ or 2. Setting up the Wireless Drive 12. When the My Passport Wireless Pro/My Passport Wireless SSD...
... My Passport Wireless Pro/My Passport Wireless SSD device. Tap the My Passport Wireless icon to display the Western Digital End User License Agreement. 4. Read the agreement and tap Agree to the My Passport Wireless Pro/My Passport Wireless SSD using the new name of your new password. 3. DthoewGnolooagdlethPelaWy™DsMtoyreC.loud app to use your mobile device from the Apple App Store℠ or 2. Setting up the Wireless Drive 12. When the My Passport Wireless Pro/My Passport Wireless SSD...
User Manual
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... page has an information bar at any time by typing the following topics: Lanching the Dashboard The Dashboard Home Page Information Icons Navigation Icons Viewing Drive Status on your device, create or change passwords, and customize the device to manage the device. For example, you can set Wi-Fi access on the Home Page Use the My Passport Wireless Pro/My Passport Wireless SSD dashboard to configure settings and to...
... page has an information bar at any time by typing the following topics: Lanching the Dashboard The Dashboard Home Page Information Icons Navigation Icons Viewing Drive Status on your device, create or change passwords, and customize the device to manage the device. For example, you can set Wi-Fi access on the Home Page Use the My Passport Wireless Pro/My Passport Wireless SSD dashboard to configure settings and to...
User Manual
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... and settings of your device, update new firmware, or perform a manual update from a firmware file. My Passport Wireless Pro/My Passport Wireless SSD 15 User Manual Create system reports, test and diagnose device problems. you can also join the Product Improvement Program from an SD Card, USB device, or Plex media server. Admin Hardware Change the device name and password, select the language in which the screens appear, specify the type of the drive's main functions and links for updating settings...
... and settings of your device, update new firmware, or perform a manual update from a firmware file. My Passport Wireless Pro/My Passport Wireless SSD 15 User Manual Create system reports, test and diagnose device problems. you can also join the Product Improvement Program from an SD Card, USB device, or Plex media server. Admin Hardware Change the device name and password, select the language in which the screens appear, specify the type of the drive's main functions and links for updating settings...
User Manual
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... My Passport Wireless Pro/My Passport Wireless SSD dashboard. If you must use that your My Passport Wireless Pro/My Passport Wireless SSD device is connected to your network. (See Using a Web Browser to Connect Wirelessly.) 2. On the My Passport Wireless Pro/My Passport Wireless SSD dashboard, click Wi-Fi. 3. Connecting the Drive bottom of the following information: ▪ Wi-Fi Password: Enter the password for your drive during setup, you can't locate the sticker or Quick Install Guide, the password...
... My Passport Wireless Pro/My Passport Wireless SSD dashboard. If you must use that your My Passport Wireless Pro/My Passport Wireless SSD device is connected to your network. (See Using a Web Browser to Connect Wirelessly.) 2. On the My Passport Wireless Pro/My Passport Wireless SSD dashboard, click Wi-Fi. 3. Connecting the Drive bottom of the following information: ▪ Wi-Fi Password: Enter the password for your drive during setup, you can't locate the sticker or Quick Install Guide, the password...
User Manual
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... through backup, retrieval, and settings tasks. Consult Time Machine documentation (https://support.apple.com/en-us/HT201250) on your drive to back up a PC Using WD Backup (Windows Only) WD Backup software is connected to your data automatically with automatic, continuous backup and the ability to protect your computer by a USB connection. Access the Online Learning Center Welcome page for more information. Double-click the WD Backup Setup file. 6. Whenever...
... through backup, retrieval, and settings tasks. Consult Time Machine documentation (https://support.apple.com/en-us/HT201250) on your drive to back up a PC Using WD Backup (Windows Only) WD Backup software is connected to your data automatically with automatic, continuous backup and the ability to protect your computer by a USB connection. Access the Online Learning Center Welcome page for more information. Double-click the WD Backup Setup file. 6. Whenever...
User Manual
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... devices such as digital picture frames, Blu Ray players, network-connected TVs, and digital media adapters. 1. Stream the media. For details on using a WD Media Player to access files on your WD Media Player User Guide. Ensure that your player can link to your home network for specific instructions. Make sure the drive is shared. 2. Depending on . 3. Connect to your media. My Passport Wireless Pro/My Passport Wireless SSD 37 User Manual...
... devices such as digital picture frames, Blu Ray players, network-connected TVs, and digital media adapters. 1. Stream the media. For details on using a WD Media Player to access files on your WD Media Player User Guide. Ensure that your player can link to your home network for specific instructions. Make sure the drive is shared. 2. Depending on . 3. Connect to your media. My Passport Wireless Pro/My Passport Wireless SSD 37 User Manual...
User Manual
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... sends its serial number to complete. ▪ Full Test: Is a more efficiently. My Passport Wireless Pro/My Passport Wireless SSD 48 User Manual The benefit is plugged into AC power. There are having problems with basic drive information. Diagnostics Getting Support Run diagnostic tests if you help you join the program, your drive. To join the program, switch the toggle button to help improve future product updates and enable the Western Digital Support team to...
... sends its serial number to complete. ▪ Full Test: Is a more efficiently. My Passport Wireless Pro/My Passport Wireless SSD 48 User Manual The benefit is plugged into AC power. There are having problems with basic drive information. Diagnostics Getting Support Run diagnostic tests if you help you join the program, your drive. To join the program, switch the toggle button to help improve future product updates and enable the Western Digital Support team to...
User Manual
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... devices are connected to it . My Passport Wireless Pro/My Passport Wireless SSD 49 User Manual The serial number of your My Passport Wireless Pro/My Passport Wireless SSD is no need to set up the connection previously, and your home network (if previously connected to the Wi-Fi network, the drive acts as the SSID (Service Set Identifier) and is the name a DLNA device or other wireless devices in my house. I forgot the Wi-Fi password...
... devices are connected to it . My Passport Wireless Pro/My Passport Wireless SSD 49 User Manual The serial number of your My Passport Wireless Pro/My Passport Wireless SSD is no need to set up the connection previously, and your home network (if previously connected to the Wi-Fi network, the drive acts as the SSID (Service Set Identifier) and is the name a DLNA device or other wireless devices in my house. I forgot the Wi-Fi password...
User Manual
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... with a USB connection, wireless capability is connected to your drive if you are connecting to the wireless drive in use the 5 GHz band for more information. There may be interference in , make sure the wireless network or device you do not need the maximum performance. Battery and Performance My drive is not charging. ▪ If the drive is turned off the wireless connection and changes into an outlet through the USB power adapter to...
... with a USB connection, wireless capability is connected to your drive if you are connecting to the wireless drive in use the 5 GHz band for more information. There may be interference in , make sure the wireless network or device you do not need the maximum performance. Battery and Performance My drive is not charging. ▪ If the drive is turned off the wireless connection and changes into an outlet through the USB power adapter to...
User Manual
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My Passport Wireless Pro/My Passport Wireless SSD 54 User Manual Please refer to your device's user manual to mobile device capabilities, hardware and software components and configurations. requires Android 4.0 or later) Note: 4K streaming requires native player on mobile device with WD My Cloud App iOS ▪ Photo: jpg, png, gif, bmp, RAW images (Please visit support.wd.com for a list of supported RAW images.) ▪...
My Passport Wireless Pro/My Passport Wireless SSD 54 User Manual Please refer to your device's user manual to mobile device capabilities, hardware and software components and configurations. requires Android 4.0 or later) Note: 4K streaming requires native player on mobile device with WD My Cloud App iOS ▪ Photo: jpg, png, gif, bmp, RAW images (Please visit support.wd.com for a list of supported RAW images.) ▪...
User Manual
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... Rules. My Passport Wireless Pro/My Passport Wireless SSD 56 User Manual US FCC15.19, 15.21-15.105 This device complies with the instructions, may cause harmful interference to operate this device must have fixed operation channels only. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in a particular installation. Note: The country code selection is for a Class B digital device, pursuant to...
... Rules. My Passport Wireless Pro/My Passport Wireless SSD 56 User Manual US FCC15.19, 15.21-15.105 This device complies with the instructions, may cause harmful interference to operate this device must have fixed operation channels only. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in a particular installation. Note: The country code selection is for a Class B digital device, pursuant to...