Product Overview
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...-bit hardware encryption and add a extra layer of Dropbox Inc. As used for a list of USB 3.0 lets you access and save files in these regions. © 2015 Western Digital Technologies, Inc. Ultra-fast transfer rates The power of the specific countries in blazing-fast speed. in all , no separate power supply is an ideal companion for cloud backup. As used for Mac OS X operating systems LIMITED WARRANTY 3 years [USA...
...-bit hardware encryption and add a extra layer of Dropbox Inc. As used for a list of USB 3.0 lets you access and save files in these regions. © 2015 Western Digital Technologies, Inc. Ultra-fast transfer rates The power of the specific countries in blazing-fast speed. in all , no separate power supply is an ideal companion for cloud backup. As used for Mac OS X operating systems LIMITED WARRANTY 3 years [USA...
User Manual
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... of Contents MY PASSPORT ULTRA USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 Operating System Compatibility 3 Disk Drive Format 3 Physical Description 3 USB 3.0 Interface 3 Power/Activity LED 4 Registering Your Drive 4 Handling Precautions 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive 5 Getting Started with the WD Software 6 3 Backing Up Files 11 How the Backup Function Works 11 Backing Up Files 13 4 Restoring Files 18 How...
... of Contents MY PASSPORT ULTRA USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 Operating System Compatibility 3 Disk Drive Format 3 Physical Description 3 USB 3.0 Interface 3 Power/Activity LED 4 Registering Your Drive 4 Handling Precautions 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive 5 Getting Started with the WD Software 6 3 Backing Up Files 11 How the Backup Function Works 11 Backing Up Files 13 4 Restoring Files 18 How...
User Manual
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... PASSPORT ULTRA USER MANUAL Registering the Drive 31 Restoring the WD Software and Disk Image 31 Setting the Drive Sleep Timer 32 Using the WD Quick View Icon 32 Checking Drive Status 33 Monitoring Icon Alerts 33 Safely Disconnecting the Drive 33 7 Managing and Customizing the Software 34 Checking for Software Updates 34 Configuring Your Cloud Service Account 35 Uninstalling the WD Software 37 8 Using the Drive with a Mac Computer 38 Reformatting the Drive 38 Restoring the WD Software and Disk Image 38 9 Troubleshooting...
... PASSPORT ULTRA USER MANUAL Registering the Drive 31 Restoring the WD Software and Disk Image 31 Setting the Drive Sleep Timer 32 Using the WD Quick View Icon 32 Checking Drive Status 33 Monitoring Icon Alerts 33 Safely Disconnecting the Drive 33 7 Managing and Customizing the Software 34 Checking for Software Updates 34 Configuring Your Cloud Service Account 35 Uninstalling the WD Software 37 8 Using the Drive with a Mac Computer 38 Reformatting the Drive 38 Restoring the WD Software and Disk Image 38 9 Troubleshooting...
User Manual
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... to three times when compared to help protect your data using the WD Drive Utilities software. WD Drive Utilities™ software-Register your drive, set the drive sleep timer, run diagnostics, and more using minimal computer resources. Automatic, scheduled backup software-The WD Backup™ software works quietly in a sleek portable device. Works great with Windows® 8-The WD app for your important digital content. Back up files to your My Passport Ultra drive or back up files to automatically...
... to three times when compared to help protect your data using the WD Drive Utilities software. WD Drive Utilities™ software-Register your drive, set the drive sleep timer, run diagnostics, and more using minimal computer resources. Automatic, scheduled backup software-The WD Backup™ software works quietly in a sleek portable device. Works great with Windows® 8-The WD app for your important digital content. Back up files to your My Passport Ultra drive or back up files to automatically...
User Manual
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... 1, your My Passport Ultra drive kit includes the following: My Passport Ultra portable hard drive, with a durable enclosure designed for beauty. Kit Contents As shown in your files from the USB port on your data is needed. My Passport Ultra Portable Hard Drive Kit Components Quick Install Guide ABOUT YOUR WD DRIVE - 2 MY PASSPORT ULTRA USER MANUAL WD Security™software-Set password protection and hardware encryption for your drive to help protect your region. My Passport Ultra Portable Hard Drive USB 3.0 Cable Figure 1. For the latest software, firmware, and product...
... 1, your My Passport Ultra drive kit includes the following: My Passport Ultra portable hard drive, with a durable enclosure designed for beauty. Kit Contents As shown in your files from the USB port on your data is needed. My Passport Ultra Portable Hard Drive Kit Components Quick Install Guide ABOUT YOUR WD DRIVE - 2 MY PASSPORT ULTRA USER MANUAL WD Security™software-Set password protection and hardware encryption for your drive to help protect your region. My Passport Ultra Portable Hard Drive USB 3.0 Cable Figure 1. For the latest software, firmware, and product...
User Manual
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... topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. If a Found New Hardware screen appears, click Cancel to use as shown in your computer's file management utility listing. 4. The WD software installs the proper driver for connecting the drive and installing the WD software on your computer. 2. MY PASSPORT ULTRA USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer as an external storage device. Connect the drive to your drive. You...
... topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. If a Found New Hardware screen appears, click Cancel to use as shown in your computer's file management utility listing. 4. The WD software installs the proper driver for connecting the drive and installing the WD software on your computer. 2. MY PASSPORT ULTRA USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer as an external storage device. Connect the drive to your drive. You...
User Manual
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...: a. CONNECTING THE DRIVE AND GETTING STARTED - 6 MY PASSPORT ULTRA USER MANUAL Getting Started with the WD Software 1. Select the option that you select b. Double-click the WD Apps Setup file that you want to use for the installation: Recommended Install-Installs all of the WD software Custom Install-Installs only the WD software that appears in the listing for the drive in your computer's file management utility to display the Installation Type dialog: 3. Click the Western Digital...
...: a. CONNECTING THE DRIVE AND GETTING STARTED - 6 MY PASSPORT ULTRA USER MANUAL Getting Started with the WD Software 1. Select the option that you select b. Double-click the WD Apps Setup file that you want to use for the installation: Recommended Install-Installs all of the WD software Custom Install-Installs only the WD software that appears in the listing for the drive in your computer's file management utility to display the Installation Type dialog: 3. Click the Western Digital...
User Manual
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.... Finish to display the WD Drive Utilities screen, Diagnose dialog. to display the Installation Complete dialog: 7. to close the Installation Complete dialog. Adds a desktop shortcut icon for each installed application: MY PASSPORT ULTRA USER MANUAL Adds the WD logo and WD Quick View icons to display the WD Security screen, Set Security dialog. to the Windows taskbar: Replaces the Cancel button with a Next button when the installation is complete 6. Click Next to...
.... Finish to display the WD Drive Utilities screen, Diagnose dialog. to display the Installation Complete dialog: 7. to close the Installation Complete dialog. Adds a desktop shortcut icon for each installed application: MY PASSPORT ULTRA USER MANUAL Adds the WD logo and WD Quick View icons to display the WD Security screen, Set Security dialog. to the Windows taskbar: Replaces the Cancel button with a Next button when the installation is complete 6. Click Next to...
User Manual
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... password in firmware on page 9. 2. Click Set Password to save your password and enable hardware encryption for as long as you continue your current work session. After creating a password, the drive remains unlocked for your drive. check box when you created your password Note: When you create a password, the WD Security software saves your password in the Verify Password box. 6. Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital...
... password in firmware on page 9. 2. Click Set Password to save your password and enable hardware encryption for as long as you continue your current work session. After creating a password, the drive remains unlocked for your drive. check box when you created your password Note: When you create a password, the WD Security software saves your password in the Verify Password box. 6. Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital...
User Manual
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... open the WD Unlocker virtual CD and double-clicking the WD Drive Unlock.exe file Clicking Start > Computer and double-clicking the WD Unlocker virtual CD icon under Devices with Removable Storage LOCKING AND UNLOCKING THE DRIVE - 23 Start the WD Drive Unlock utility by either : The WD Security or WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. Type your password in the computer's file management utility display. 1. MY PASSPORT ULTRA USER MANUAL...
... open the WD Unlocker virtual CD and double-clicking the WD Drive Unlock.exe file Clicking Start > Computer and double-clicking the WD Unlocker virtual CD icon under Devices with Removable Storage LOCKING AND UNLOCKING THE DRIVE - 23 Start the WD Drive Unlock utility by either : The WD Security or WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security Start > All Programs > Western Digital > WD Apps > WD Drive Utilities 2. Type your password in the computer's file management utility display. 1. MY PASSPORT ULTRA USER MANUAL...
User Manual
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... computer, select the one with the password that you want to change to remember your password in the Password box. On the WD Drive Unlock utility screen: a. Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security See Figure 5 on this computer... Select the Enable auto unlock for this computer. Changing Your Password 1. Type your password on page 9. 2. MY PASSPORT ULTRA USER MANUAL 2. c.
... computer, select the one with the password that you want to change to remember your password in the Password box. On the WD Drive Unlock utility screen: a. Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security See Figure 5 on this computer... Select the Enable auto unlock for this computer. Changing Your Password 1. Type your password on page 9. 2. MY PASSPORT ULTRA USER MANUAL 2. c.
User Manual
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... sleep mode Requires you continue your new password in the Current Password box. LOCKING AND UNLOCKING THE DRIVE - 25 After changing a password, the drive remains unlocked for this computer... Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security See Figure 5 on this computer. b. Select or clear the Enable auto unlock for as long as you to type your password Turning Off the Drive...
... sleep mode Requires you continue your new password in the Current Password box. LOCKING AND UNLOCKING THE DRIVE - 25 After changing a password, the drive remains unlocked for this computer... Open the WD Security software by clicking either: The WD Security desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Security See Figure 5 on this computer. b. Select or clear the Enable auto unlock for as long as you to type your password Turning Off the Drive...
User Manual
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MY PASSPORT ULTRA USER MANUAL 2. b. LOCKING AND UNLOCKING THE DRIVE - 26 If you have more than one with the password that you want to remove to your password in the Password box. On the Edit security settings dialog, the Remove password option is selected by default: a. Click Update Security Settings. Type your computer, select the one supported device connected to display the Edit security settings dialog: 3.
MY PASSPORT ULTRA USER MANUAL 2. b. LOCKING AND UNLOCKING THE DRIVE - 26 If you have more than one with the password that you want to remove to your password in the Password box. On the Edit security settings dialog, the Remove password option is selected by default: a. Click Update Security Settings. Type your computer, select the one supported device connected to display the Edit security settings dialog: 3.
User Manual
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Open the WD Drive Utilities software by clicking either : The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 10. 2. If you have more than one supported device connected to your drive is . . . And, because they are so fast, running the drive status check and the quick drive test provides a high level of the support files, utilities, and user manual files. Note: Erasing your password and must erase...
Open the WD Drive Utilities software by clicking either : The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 10. 2. If you have more than one supported device connected to your drive is . . . And, because they are so fast, running the drive status check and the quick drive test provides a high level of the support files, utilities, and user manual files. Note: Erasing your password and must erase...
User Manual
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MY PASSPORT ULTRA USER MANUAL Registering the Drive The WD Drive Utilities software uses your computer's Internet connection to deleting all of the data on your drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help and user manual files. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on the latest WD products. 1. Type your language in the Last name box...
MY PASSPORT ULTRA USER MANUAL Registering the Drive The WD Drive Utilities software uses your computer's Internet connection to deleting all of the data on your drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help and user manual files. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on the latest WD products. 1. Type your language in the Last name box...
User Manual
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... more than one supported device connected to your computer, select the one that you want to the ON position. b. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 10. 2. Verify or click the Sleep Timer on/off the drive. MY PASSPORT ULTRA USER MANUAL If you ever need to remove and reinstall the...
... more than one supported device connected to your computer, select the one that you want to the ON position. b. Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 10. 2. Verify or click the Sleep Timer on/off the drive. MY PASSPORT ULTRA USER MANUAL If you ever need to remove and reinstall the...
User Manual
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MY PASSPORT ULTRA USER MANUAL 17 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Configuring Your Cloud Service Account Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software WD Drive Utilities Procedure 1 Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 10...
MY PASSPORT ULTRA USER MANUAL 17 Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Configuring Your Cloud Service Account Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software WD Drive Utilities Procedure 1 Open the WD Drive Utilities software by clicking either: The WD Drive Utilities desktop shortcut icon Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 6 on page 10...
User Manual
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MY PASSPORT ULTRA USER MANUAL 91 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using either the Windows Disk Management utility or similar third-party software. Installing, Partitioning, and Formatting the Drive How to Partition, and format a WD drive on Windows (8, 7, Vista) and Mac OS X Convert a Mac OS X GPT partition to the computer before connecting your WD USB 3.0 external storage product. The drive is the drive not recognized under My Computer or on...
MY PASSPORT ULTRA USER MANUAL 91 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using either the Windows Disk Management utility or similar third-party software. Installing, Partitioning, and Formatting the Drive How to Partition, and format a WD drive on Windows (8, 7, Vista) and Mac OS X Convert a Mac OS X GPT partition to the computer before connecting your WD USB 3.0 external storage product. The drive is the drive not recognized under My Computer or on...
User Manual
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... includes the following topics: Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. Note: If Autoplay is installed automatically when you install the WD software. If they appear, close them. 1. MY PASSPORT ULTRA USER MANUAL A1 Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the...
... includes the following topics: Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows Vista Computers After connecting the drive as the Found New Hardware screen. Note: If Autoplay is installed automatically when you install the WD software. If they appear, close them. 1. MY PASSPORT ULTRA USER MANUAL A1 Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on page 5, the...
User Manual
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.... MY PASSPORT ULTRA USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will not support any product in which you have or have attempted to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on...
.... MY PASSPORT ULTRA USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will not support any product in which you have or have attempted to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on...