Maintenance Manual
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..."Danger" indicates the existence of a hazard that could result in property damage, if the safety instruction is not observed. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] iii The procedures described in death or serious bodily injury, if the safety instruction ...types of a hazard that relates to use only the same model battery or an equivalent battery recommended by Toshiba. Improper repair of the wrong battery can cause the battery to perform hardware service maintenance for the Toshiba Personal Computer TECRA M9. Each of a short circuit, which could result in the ...
..."Danger" indicates the existence of a hazard that could result in property damage, if the safety instruction is not observed. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] iii The procedures described in death or serious bodily injury, if the safety instruction ...types of a hazard that relates to use only the same model battery or an equivalent battery recommended by Toshiba. Improper repair of the wrong battery can cause the battery to perform hardware service maintenance for the Toshiba Personal Computer TECRA M9. Each of a short circuit, which could result in the ...
Maintenance Manual
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Table of Contents Chapter 1 Hardware Overview 1.1 Features ...1-1 1.2 System Unit Block Diagram 1-8 1.3 3.5-inch Floppy Disk Drive (USB External 1-15 1.4 2.5-inch Hard Disk Drive 1-16 1.5 DVD-Super Multi Drive 1-17 1.6 Keyboard...1-18 1.7 TFT Color Display 1-19 1.8 Power Supply ...1-22 1.9 Power Supply ...1-27 1.10 Batteries ...1-30 vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table of Contents Chapter 1 Hardware Overview 1.1 Features ...1-1 1.2 System Unit Block Diagram 1-8 1.3 3.5-inch Floppy Disk Drive (USB External 1-15 1.4 2.5-inch Hard Disk Drive 1-16 1.5 DVD-Super Multi Drive 1-17 1.6 Keyboard...1-18 1.7 TFT Color Display 1-19 1.8 Power Supply ...1-22 1.9 Power Supply ...1-27 1.10 Batteries ...1-30 vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Maintenance Manual
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Chapter 4 Replacement Procedures 4.1 Overview...4-1 4.2 Battery pack ...4-8 4.3 PC card/SD card...4-10 4.4 Memory module B 4-13 4.5 HDD...4-15 4.6 Slim select bay module 4-19 4.7 ......4-41 4.14 Cover assembly and Base assembly 4-44 4.15 Smart Card unit ...4-50 4.16 Fingerprint sensor board 4-51 4.17 RTC battery...4-54 4.18 Microphone ...4-55 4.19 System board...4-56 4.20 Base latch ...4-62 4.21 HDD cable/DC-IN jack 4-63 4.22... LAN antenna/Bluetooth antenna 4-82 4.27 Hinge...4-84 4.28 Speaker...4-87 4.29 Fluorescent Lamp...4-90 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] ix
Chapter 4 Replacement Procedures 4.1 Overview...4-1 4.2 Battery pack ...4-8 4.3 PC card/SD card...4-10 4.4 Memory module B 4-13 4.5 HDD...4-15 4.6 Slim select bay module 4-19 4.7 ......4-41 4.14 Cover assembly and Base assembly 4-44 4.15 Smart Card unit ...4-50 4.16 Fingerprint sensor board 4-51 4.17 RTC battery...4-54 4.18 Microphone ...4-55 4.19 System board...4-56 4.20 Base latch ...4-62 4.21 HDD cable/DC-IN jack 4-63 4.22... LAN antenna/Bluetooth antenna 4-82 4.27 Hinge...4-84 4.28 Speaker...4-87 4.29 Fluorescent Lamp...4-90 TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] ix
Maintenance Manual
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... 1- 14 2.5-inch HDD specifications 1- 15 DVD Super Multi drive specifications 1- 16 LCD module specifications 1- 18 FL inverter board specifications 1- 20 Power supply output rating 1- 22 Battery specifications 1- 26 Time required for charges 1- 27 RTC battery charging/data preservation time 1- 28 AC adapter specifications 1- 29 1-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
... 1- 14 2.5-inch HDD specifications 1- 15 DVD Super Multi drive specifications 1- 16 LCD module specifications 1- 18 FL inverter board specifications 1- 20 Power supply output rating 1- 22 Battery specifications 1- 26 Time required for charges 1- 27 RTC battery charging/data preservation time 1- 28 AC adapter specifications 1- 29 1-iv [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Maintenance Manual
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...Slim Bay. Display The PC comes in Microsoft® Windows® Vista. or 102-key enhanced keyboard. TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device consists of 1,280×800 pixels or 1,440×900 pixels. Keyboard An-easy-to display ... of the on-screen pointer and scrolling of the cursor. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory). 2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) The keyboard also includes two keys that uses...
...Slim Bay. Display The PC comes in Microsoft® Windows® Vista. or 102-key enhanced keyboard. TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device consists of 1,280×800 pixels or 1,440×900 pixels. Keyboard An-easy-to display ... of the on-screen pointer and scrolling of the cursor. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory). 2 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) The keyboard also includes two keys that uses...
Maintenance Manual
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.... 8. Controls the transmission of the status signal of a low battery. 7. 1 Hardware Overview 1.8 Power Supply 1.8 Power Supply The power supply supplies many different voltages to the computer. 2. Controls the battery icon, and DC IN icon. 4. Turns the power supply on and off . 6. Detects DC ...output and circuit malfunctions. 3. Provides more accurate detection of the main battery. Judges that the DC power supply (AC adapter) is specified in Table 1-6. 22 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) The power supply output rating is connected to the system ...
.... 8. Controls the transmission of the status signal of a low battery. 7. 1 Hardware Overview 1.8 Power Supply 1.8 Power Supply The power supply supplies many different voltages to the computer. 2. Controls the battery icon, and DC IN icon. 4. Turns the power supply on and off . 6. Detects DC ...output and circuit malfunctions. 3. Provides more accurate detection of the main battery. Judges that the DC power supply (AC adapter) is specified in Table 1-6. 22 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) The power supply output rating is connected to the system ...
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TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 27 Table 1-7 Battery specifications Battery name Material Main battery battery battery Extended capacity battery High capacity battery RTC battery G71C00083110/210 G71C00084110/210 G71C0006B110/B210 Lithium-Ion Lithium-Ion Lithium-Ion G71C0003W910/A10 Lithium-Ion GDM710000041 NiMH Output voltage 10.8 V 10.8 V 10.8 V 10.8 V 2.4 V Capacity 4,...
TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 27 Table 1-7 Battery specifications Battery name Material Main battery battery battery Extended capacity battery High capacity battery RTC battery G71C00083110/210 G71C00084110/210 G71C0006B110/B210 Lithium-Ion Lithium-Ion Lithium-Ion G71C0003W910/A10 Lithium-Ion GDM710000041 NiMH Output voltage 10.8 V 10.8 V 10.8 V 10.8 V 2.4 V Capacity 4,...
Maintenance Manual
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... circuit drops under any of the following conditions: 1. The AC adaptor or battery is charging at charge. A full charge is detected under the predetermined limit. 2. The charging time exceeds the fixed limit. 28 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Use of the fluorescent lamp and frequent disk access diverts power and lengthens...
... circuit drops under any of the following conditions: 1. The AC adaptor or battery is charging at charge. A full charge is detected under the predetermined limit. 2. The charging time exceeds the fixed limit. 28 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Use of the fluorescent lamp and frequent disk access diverts power and lengthens...
Maintenance Manual
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1.9 Batteries 1 Hardware Overview 1.9.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery charging/data preservation time Status Charging Time (power on) Data preservation period (full charge) Time 24 hours 30 days TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 29
1.9 Batteries 1 Hardware Overview 1.9.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery charging/data preservation time Status Charging Time (power on) Data preservation period (full charge) Time 24 hours 30 days TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 29
Maintenance Manual
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Table 1-10 AC adapter specifications Parameter Power Input voltage Input frequency Input current B Output voltage Output current Specification G71C0006Q210 (2-pin) G71C0006R210 (3-pin) 75W (Peak 90W) 100V/240V 50Hz to 60Hz 1.5A or less (100V-240V) 15V 0A to 5A (At constant voltage mode) 5A to charge the battery. Table 1-10 lists the AC adapter specifications. 1 Hardware Overview 1.10 AC Adapter 1.10 AC Adapter The AC adapter is also used to 6A (At surge load mode) 30 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Table 1-10 AC adapter specifications Parameter Power Input voltage Input frequency Input current B Output voltage Output current Specification G71C0006Q210 (2-pin) G71C0006R210 (3-pin) 75W (Peak 90W) 100V/240V 50Hz to 60Hz 1.5A or less (100V-240V) 15V 0A to 5A (At constant voltage mode) 5A to charge the battery. Table 1-10 lists the AC adapter specifications. 1 Hardware Overview 1.10 AC Adapter 1.10 AC Adapter The AC adapter is also used to 6A (At surge load mode) 30 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Maintenance Manual
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2 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart 2-3 Figure 2-2 Printer port LED board 2-19 Figure 2-3 Function of Printer port LED 2-19 Tables Table 2-1 Battery icon...2-6 Table 2-2 DC IN icon...2-6 Table 2-3 Error code ...2-7 Table 2-4 Result code ...2-14 Table 2-5 Printer port LED boot mode status 2-21 Table 2-6 FDD error code and status 2-34 Table 2-7 HDD error code and status 2-39 2-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
2 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart 2-3 Figure 2-2 Printer port LED board 2-19 Figure 2-3 Function of Printer port LED 2-19 Tables Table 2-1 Battery icon...2-6 Table 2-2 DC IN icon...2-6 Table 2-3 Error code ...2-7 Table 2-4 Result code ...2-14 Table 2-5 Printer port LED boot mode status 2-21 Table 2-6 FDD error code and status 2-34 Table 2-7 HDD error code and status 2-39 2-vi [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Maintenance Manual
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... the power supply is a problem with the other than those above . 2-6 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table 2-1 Battery icon Battery icon Lights orange Lights green Flashes orange Doesn't light Power supply status Battery has been charging and AC adapter is connected. Battery is fully charged and AC adapter is connected. DC IN icon Lights...
... the power supply is a problem with the other than those above . 2-6 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Table 2-1 Battery icon Battery icon Lights orange Lights green Flashes orange Doesn't light Power supply status Battery has been charging and AC adapter is connected. Battery is fully charged and AC adapter is connected. DC IN icon Lights...
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... occurs 1*h AC Adaptor 2*h 1st battery 3*h 2nd Battery 4*h S3V output (P60) 5*h 1R5-C1V output (P61) 6*h 1R5-C1V output (P62) 7*h PPV output (P63:CH0) 8*h PTV output (P64) 9*h E5V output (P65) A*h E3V output (P66) B*h PPV output (P63:CH1) C*h 1R35-P1V output (P64) D*h 1R25-P1V output (P65) E*h 2R5-B2V output (P66) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL...
... occurs 1*h AC Adaptor 2*h 1st battery 3*h 2nd Battery 4*h S3V output (P60) 5*h 1R5-C1V output (P61) 6*h 1R5-C1V output (P62) 7*h PPV output (P63:CH0) 8*h PTV output (P64) 9*h E5V output (P65) A*h E3V output (P66) B*h PPV output (P63:CH1) C*h 1R35-P1V output (P64) D*h 1R25-P1V output (P65) E*h 2R5-B2V output (P66) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL...
Maintenance Manual
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...137; 3V output (P60) Error code 40h 45h Meaning S3V voltage is 2.81V or less when the computer is booting up 2-8 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Check 1 Compare the patterns in the hexadecimal error code to the tables below... value of 0[A] is out of designed value. 1st Battery Error code Meaning 21h 1st battery discharge current over 7.00A.. 22h 1st battery discharge current over 3.9A when there is no load. 23h 1st battery charge current is over 3.9A in charging. 24h Correction value of...
...137; 3V output (P60) Error code 40h 45h Meaning S3V voltage is 2.81V or less when the computer is booting up 2-8 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Check 1 Compare the patterns in the hexadecimal error code to the tables below... value of 0[A] is out of designed value. 1st Battery Error code Meaning 21h 1st battery discharge current over 7.00A.. 22h 1st battery discharge current over 3.9A when there is no load. 23h 1st battery charge current is over 3.9A in charging. 24h Correction value of...
Maintenance Manual
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...are connected correctly, go to Procedure 5. 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Check 2 In the case of error code 2Xh: Make sure the battery pack is correctly installed, go to the following step: Connect a new AC adaptor and/or AC power cord, if necessary. If the error ...still exists, go to the following step: Replace the battery pack with a new one. If the error still exists, go to Procedure 5. 2-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
...are connected correctly, go to Procedure 5. 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Check 2 In the case of error code 2Xh: Make sure the battery pack is correctly installed, go to the following step: Connect a new AC adaptor and/or AC power cord, if necessary. If the error ...still exists, go to the following step: Replace the battery pack with a new one. If the error still exists, go to Procedure 5. 2-12 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631)
Maintenance Manual
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... lower than 15 V, go to Check 5. If the output is damaged, connect a new AC power cord. Check 6 Make sure the battery pack is no damage, go to Check 2. If there is installed in the computer correctly. If these cables are firmly plugged into the .... Check 4 Use a multimeter to make sure the AC adaptor output voltage is shown below: 2 Troubleshooting Procedures Any of the connectors may be disconnected. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-13 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The power supply wiring diagram is close to 15 V, go ...
... lower than 15 V, go to Check 5. If the output is damaged, connect a new AC power cord. Check 6 Make sure the battery pack is no damage, go to Check 2. If there is installed in the computer correctly. If these cables are firmly plugged into the .... Check 4 Use a multimeter to make sure the AC adaptor output voltage is shown below: 2 Troubleshooting Procedures Any of the connectors may be disconnected. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-13 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The power supply wiring diagram is close to 15 V, go ...
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... Check 5. Check 2 Make sure the battery is too hot or cold. If the battery pack is not charged, go to Check 4. Check 4 The battery's temperature is properly installed. If the battery pack still is still not charged, go to Procedure 5. 2-14 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Reinstall the battery pack. 2. If these cables are firmly...
... Check 5. Check 2 Make sure the battery is too hot or cold. If the battery pack is not charged, go to Check 4. Check 4 The battery's temperature is properly installed. If the battery pack still is still not charged, go to Procedure 5. 2-14 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) Reinstall the battery pack. 2. If these cables are firmly...
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Then press [F1] key ...... (e) *** Bad time function *** Check system. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-17 If you press F1 as the actual configuration or when the data is lost. Then press [F1] ...system configuration preserved in the BIOS ROM. Then press [F1] key ...... (c) *** Bad configuration *** Check system. Then press [F1] key ...... (b) *** Bad RTC battery *** Check system. 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 1 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) ...
Then press [F1] key ...... (e) *** Bad time function *** Check system. TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-17 If you press F1 as the actual configuration or when the data is lost. Then press [F1] ...system configuration preserved in the BIOS ROM. Then press [F1] key ...... (c) *** Bad configuration *** Check system. Then press [F1] key ...... (b) *** Bad RTC battery *** Check system. 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 1 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) ...
Maintenance Manual
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... the Optical Drive Troubleshooting Procedures in Section 2.9. (1) PIT ERROR (2) MEMORY REFRESH ERROR (3) TIMER CH.2 OUT ERROR (4) CMOS CHECKSUM ERROR (5) CMOS BAD BATTERY ERROR (6) FIRST 64KB MEMORY ERROR (7) FIRST 64KB MEMORY PARITY ERROR (8) VRAM ERROR (9) SYSTEM MEMORY ERROR (10) SYSTEM MEMORY PARITY ERROR (11) EXTENDED...19) HDC ERROR (20) Built-in HDD ERROR (21) Select Bay ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR 2-18 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) If the error message (19), (20) or (21) appears, go to Procedure 4. If the error message (21) appears...
... the Optical Drive Troubleshooting Procedures in Section 2.9. (1) PIT ERROR (2) MEMORY REFRESH ERROR (3) TIMER CH.2 OUT ERROR (4) CMOS CHECKSUM ERROR (5) CMOS BAD BATTERY ERROR (6) FIRST 64KB MEMORY ERROR (7) FIRST 64KB MEMORY PARITY ERROR (8) VRAM ERROR (9) SYSTEM MEMORY ERROR (10) SYSTEM MEMORY PARITY ERROR (11) EXTENDED...19) HDC ERROR (20) Built-in HDD ERROR (21) Select Bay ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR 2-18 [CONFIDENTIAL] TECRA M9 Maintenance Manual (960-631) If the error message (19), (20) or (21) appears, go to Procedure 4. If the error message (21) appears...
Maintenance Manual
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... DRAM type and size (at cold boot) SM-RAM stack area test Cache configuration Cache permission(L1/L2 cache) CMOS access test (at cold boot) Battery level check of CMOS CMOS checksum check Initialization of CMOS data (1) Setting of IRT status Storing DRAM size in CMOS Resume branch (at cold boot... resume status code is not set Resume error check S3 returning error (1CH) (Resume error LED=7AH) SM-RAM checksum check (Resume error LED=73H) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-23
... DRAM type and size (at cold boot) SM-RAM stack area test Cache configuration Cache permission(L1/L2 cache) CMOS access test (at cold boot) Battery level check of CMOS CMOS checksum check Initialization of CMOS data (1) Setting of IRT status Storing DRAM size in CMOS Resume branch (at cold boot... resume status code is not set Resume error check S3 returning error (1CH) (Resume error LED=7AH) SM-RAM checksum check (Resume error LED=73H) TECRA M9 Maintenance Manual (960-631) [CONFIDENTIAL] 2-23