User Guide
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... pcAnywhere What's new in Symantec pcAnywhere Manage computers remotely Support and maintain servers Transfer files between host computers. Mac OS X support Lets you remotely access a computer that is supported by email. Symantec pcAnywhere lets you remotely connect to another or exchange multimedia and other files that are behind a firewall, router, or other Network Address Translation (NAT) device. Cross-platform support Lets you remotely access multiple computers across their organizations to perform routine maintenance, deploy and install software patches and upgrades...
... pcAnywhere What's new in Symantec pcAnywhere Manage computers remotely Support and maintain servers Transfer files between host computers. Mac OS X support Lets you remotely access a computer that is supported by email. Symantec pcAnywhere lets you remotely connect to another or exchange multimedia and other files that are behind a firewall, router, or other Network Address Translation (NAT) device. Cross-platform support Lets you remotely access multiple computers across their organizations to perform routine maintenance, deploy and install software patches and upgrades...
User Guide
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... Symantec pcAnywhere Administrator's Guide . See "Installation options" on page 247. Symantec pcAnywhere Mobile Lets you remotely manage the pcAnywhere hosts that are behind a firewall, router, or other type of pcAnywhere Name Description Symantec pcAnywhere full product Lets you access computers and servers remotely for new users. See "About Symantec pcAnywhere Web Remote " on page 36. These components are running Windows, Linux, or Mac OS X operating systems. Symantec pcAnywhere Gateway Lets you need. Components of Symantec pcAnywhere Table 1-1 lists the main components...
... Symantec pcAnywhere Administrator's Guide . See "Installation options" on page 247. Symantec pcAnywhere Mobile Lets you remotely manage the pcAnywhere hosts that are behind a firewall, router, or other type of pcAnywhere Name Description Symantec pcAnywhere full product Lets you access computers and servers remotely for new users. See "About Symantec pcAnywhere Web Remote " on page 36. These components are running Windows, Linux, or Mac OS X operating systems. Symantec pcAnywhere Gateway Lets you need. Components of Symantec pcAnywhere Table 1-1 lists the main components...
User Guide
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... network and can use pcAnywhere to connect to start a remote control session" on page 109. A firewall prevents computers that are connecting to a host computer that uses custom port numbers, you must be provided by router. Introducing Symantec pcAnywhere 25 How Symantec pcAnywhere works ■ 5631 (data) ■ 5632 (status) If you are outside the firewall from connecting to any IP address that restrict users from installing a modem phone line behind a firewall. This information must configure...
... network and can use pcAnywhere to connect to start a remote control session" on page 109. A firewall prevents computers that are connecting to a host computer that uses custom port numbers, you must be provided by router. Introducing Symantec pcAnywhere 25 How Symantec pcAnywhere works ■ 5631 (data) ■ 5632 (status) If you are outside the firewall from connecting to any IP address that restrict users from installing a modem phone line behind a firewall. This information must configure...
User Guide
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... Runs on Windows, Linux, and Mac OS X operating systems that support Java applications. For more information, see the Symantec pcAnywhere Administrator's Guide on the installation CD. Symantec pcAnywhere Web Remote Starts Symantec pcAnywhere Web Remote in pcAnywhere. OLE Automation APIs Provides application programming interfaces (APIs) for writing custom programs to the target computers that you select. Includes the components that are needed to create custom installations of pcAnywhere that you can remotely access another computer. Runs on a Web server. For more...
... Runs on Windows, Linux, and Mac OS X operating systems that support Java applications. For more information, see the Symantec pcAnywhere Administrator's Guide on the installation CD. Symantec pcAnywhere Web Remote Starts Symantec pcAnywhere Web Remote in pcAnywhere. OLE Automation APIs Provides application programming interfaces (APIs) for writing custom programs to the target computers that you select. Includes the components that are needed to create custom installations of pcAnywhere that you can remotely access another computer. Runs on a Web server. For more...
User Guide
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.... 5 In the Customer Information panel, type a user name and organization. 6 Click Next. 7 In the Destination Folder panel, do not want to create this includes the Host Administrator tool. You can modify the installation settings after you want to install pcAnywhere, and then click OK. Then, in the default data directory, click Next. ■ To change the installation directory, click Change. See "Running the setup program manually" on the desktop as shortcuts. If the installation window does not...
.... 5 In the Customer Information panel, type a user name and organization. 6 Click Next. 7 In the Destination Folder panel, do not want to create this includes the Host Administrator tool. You can modify the installation settings after you want to install pcAnywhere, and then click OK. Then, in the default data directory, click Next. ■ To change the installation directory, click Change. See "Running the setup program manually" on the desktop as shortcuts. If the installation window does not...
User Guide
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... update Symantec pcAnywhere 1 On the Windows taskbar, click Start > Programs > Symantec pcAnywhere. 2 In the Symantec pcAnywhere window, on the Help menu, click LiveUpdate. 3 Follow the on -screen instructions for example, Gateway), you have selected. 12 Click Finish when the installation is necessary to install. This step is complete. Follow the on -screen instructions. If you installed other components (for the type of installation that you cannot cancel the action. Updating Symantec pcAnywhere You can uninstall pcAnywhere using the Add or Remove Programs option in Windows...
... update Symantec pcAnywhere 1 On the Windows taskbar, click Start > Programs > Symantec pcAnywhere. 2 In the Symantec pcAnywhere window, on the Help menu, click LiveUpdate. 3 Follow the on -screen instructions for example, Gateway), you have selected. 12 Click Finish when the installation is necessary to install. This step is complete. Follow the on -screen instructions. If you installed other components (for the type of installation that you cannot cancel the action. Updating Symantec pcAnywhere You can uninstall pcAnywhere using the Add or Remove Programs option in Windows...
User Guide
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... to find the host computer, establish a connection, and log on the type of the pcAnywhere host computer, Gateway, or Access Server to another computer using advanced properties" on page 91. See "Managing remote connections" on page 94. Symantec pcAnywhere requires a user name and password for the pcAnywhere hosts that is running on your remote connection item files from the Remotes window in Advanced View. Ways to connect to which you want to use again later. Symantec pcAnywhere adds the connection item to connect. The host user must provide...
... to find the host computer, establish a connection, and log on the type of the pcAnywhere host computer, Gateway, or Access Server to another computer using advanced properties" on page 91. See "Managing remote connections" on page 94. Symantec pcAnywhere requires a user name and password for the pcAnywhere hosts that is running on your remote connection item files from the Remotes window in Advanced View. Ways to connect to which you want to use again later. Symantec pcAnywhere adds the connection item to connect. The host user must provide...
User Guide
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... "Starting a connection in Basic View" on page 111. 58 Navigating in Symantec pcAnywhere Working in Advanced View Table 3-1 Ways to connect to another computer Option Description Quick Connect Opens the Quick Connect window from which you can type the IP address, computer name, or modem phone number of the computer to which you use most frequently to the Favorites window for quick access. If you are preconfigured with optimized security and performance settings...
... "Starting a connection in Basic View" on page 111. 58 Navigating in Symantec pcAnywhere Working in Advanced View Table 3-1 Ways to connect to another computer Option Description Quick Connect Opens the Quick Connect window from which you can type the IP address, computer name, or modem phone number of the computer to which you use most frequently to the Favorites window for quick access. If you are preconfigured with optimized security and performance settings...
User Guide
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... Symantec pcAnywhere window, on the Edit menu, click Preferences. 2 In the pcAnywhere Options window, on the third ring to support modems that supports the Microsoft Telephony API (TAPI). If a modem is installed and configured properly on the operating system, host users can customize the dial-up a host computer Changing the default port numbers on your computer, pcAnywhere automatically detects it and adds it to the connection device list. To connect, the remote user must know the user name and password...
... Symantec pcAnywhere window, on the Edit menu, click Preferences. 2 In the pcAnywhere Options window, on the third ring to support modems that supports the Microsoft Telephony API (TAPI). If a modem is installed and configured properly on the operating system, host users can customize the dial-up a host computer Changing the default port numbers on your computer, pcAnywhere automatically detects it and adds it to the connection device list. To connect, the remote user must know the user name and password...
User Guide
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Scheduled tasks run a command queue file on one of the following: ■ In Windows XP/2003 Server/2000/NT, on the remote computer for command queues" on each host computer sequentially, using the connection and security information that is busy, pcAnywhere displays a dialog message on the Windows taskbar, click Start > Settings > Control Panel. ■ In Windows Me/98, browse to the following folder: C:\Windows\Start Menu\Programs\Accessories\System Tools 2 Double-click Scheduled Tasks...
Scheduled tasks run a command queue file on one of the following: ■ In Windows XP/2003 Server/2000/NT, on the remote computer for command queues" on each host computer sequentially, using the connection and security information that is busy, pcAnywhere displays a dialog message on the Windows taskbar, click Start > Settings > Control Panel. ■ In Windows Me/98, browse to the following folder: C:\Windows\Start Menu\Programs\Accessories\System Tools 2 Double-click Scheduled Tasks...
User Guide
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... configured on the host computer. 4 To change program status, on the Task Manager screen, on the Applications tab, tap Actions, and then select one of the following: New Task End Task Lets you start a program or command (for example, a support customer's computer), and the results are displayed on the command bar, tap Actions > Remote Management > Task Manager. 286 Connecting from a mobile device What you can stop and start processes. This option works like the Windows Task Manager...
... configured on the host computer. 4 To change program status, on the Task Manager screen, on the Applications tab, tap Actions, and then select one of the following: New Task End Task Lets you start a program or command (for example, a support customer's computer), and the results are displayed on the command bar, tap Actions > Remote Management > Task Manager. 286 Connecting from a mobile device What you can stop and start processes. This option works like the Windows Task Manager...
User Guide
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... the Gateway Security panel, do one of the following : ■ To install pcAnywhere Gateway in the default data directory, click Next. ■ To change the installation directory, click Change. About the Gateway Manager When you start automatically, uncheck Start the Symantec pcAnywhere Gateway Service before you do not want to assign a password, uncheck Require a password to connect to start the Symantec pcAnywhere Gateway service, it automatically discovers the pcAnywhere hosts that are running on the desktop by default. Figure 14-2 shows the Gateway Manager window. The...
... the Gateway Security panel, do one of the following : ■ To install pcAnywhere Gateway in the default data directory, click Next. ■ To change the installation directory, click Change. About the Gateway Manager When you start automatically, uncheck Start the Symantec pcAnywhere Gateway Service before you do not want to assign a password, uncheck Require a password to connect to start the Symantec pcAnywhere Gateway service, it automatically discovers the pcAnywhere hosts that are running on the desktop by default. Figure 14-2 shows the Gateway Manager window. The...
User Guide
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... Web Remote 247 remote control defined 59 starting 110 remote control session connecting to host 133 using in WinPE 135 R Readme file 31 Registry Editor 146 Remote Access Services (RAS) 25, 75, 97 remote computer customizing port numbers 99 role 23 remote connection items configuring a start mode 60 creating using advanced properties 94 using wizard 93 using preconfigured 92 remote connections configuring options tabs summary 94 using advanced properties 94 using Wizard 52 network 97 selecting device types 95 using CrossPlatform 233 using pcAnywhere Mobile 261 using Quick Connect 111 viewing...
... Web Remote 247 remote control defined 59 starting 110 remote control session connecting to host 133 using in WinPE 135 R Readme file 31 Registry Editor 146 Remote Access Services (RAS) 25, 75, 97 remote computer customizing port numbers 99 role 23 remote connection items configuring a start mode 60 creating using advanced properties 94 using wizard 93 using preconfigured 92 remote connections configuring options tabs summary 94 using advanced properties 94 using Wizard 52 network 97 selecting device types 95 using CrossPlatform 233 using pcAnywhere Mobile 261 using Quick Connect 111 viewing...
OLE Automation Guide
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... external applications manage pcAnywhere remote, host, and caller information files to or remove a name from the allowed callers list on every pcAnywhere host on multiple computers across your network The pcAnywhere Automation Server functions as though it can do the following: ■ Automatically distribute and install software updates on your network ■ Schedule automatic file transfers between computers for the Symantec pcAnywhere user interface and mirrors much of its default behavior. An external application accesses...
... external applications manage pcAnywhere remote, host, and caller information files to or remove a name from the allowed callers list on every pcAnywhere host on multiple computers across your network The pcAnywhere Automation Server functions as though it can do the following: ■ Automatically distribute and install software updates on your network ■ Schedule automatic file transfers between computers for the Symantec pcAnywhere user interface and mirrors much of its default behavior. An external application accesses...
OLE Automation Guide
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... file systems. Bool Enables the use of session. Bool Forces the computer to restart after the session ends. Bool Logs off user ■ 2: Restart host computer ■ 3: Lock computer Bool Sets screen blanking on the host computer. Bool Enables drive security options. Returns the common name of session if TRUE. Bool Logs failed password attempts. String Sets the directory services settings. This setting is valid only on the remote computer during a session. Table...
... file systems. Bool Enables the use of session. Bool Forces the computer to restart after the session ends. Bool Logs off user ■ 2: Restart host computer ■ 3: Lock computer Bool Sets screen blanking on the host computer. Bool Enables drive security options. Returns the common name of session if TRUE. Bool Logs failed password attempts. String Sets the directory services settings. This setting is valid only on the remote computer during a session. Table...
Implementation Guide
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... of Symantec Packager by connecting to install. The following options are configurable in Symantec Packager Preferences: ■ Specify the folder locations in the Symantec Packager main window. You can receive software updates associated with your version of the information that you configure its data files. ■ List supported product .msi files on the tabs in which Symantec Packager stores its data folders and view options. To update Symantec Packager 1 On the Windows taskbar, click Start > Program Files > Symantec Packager. 2 On the Help menu...
... of Symantec Packager by connecting to install. The following options are configurable in Symantec Packager Preferences: ■ Specify the folder locations in the Symantec Packager main window. You can receive software updates associated with your version of the information that you configure its data files. ■ List supported product .msi files on the tabs in which Symantec Packager stores its data folders and view options. To update Symantec Packager 1 On the Windows taskbar, click Start > Program Files > Symantec Packager. 2 On the Help menu...
Implementation Guide
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... deploy to end users. If your product supports .msi deployment and you more products or custom commands. You begin this process by selecting the products and custom commands that contains one or more options for which is a single installation file that you can add only products or custom commands for customizing the installation, such as configuring restart and rollback options and adding custom support information. The build process creates a self-extracting executable file, which you want...
... deploy to end users. If your product supports .msi deployment and you more products or custom commands. You begin this process by selecting the products and custom commands that contains one or more options for which is a single installation file that you can add only products or custom commands for customizing the installation, such as configuring restart and rollback options and adding custom support information. The build process creates a self-extracting executable file, which you want...
Administration Guide
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24 Creating custom installation packages Customizing product settings 3 Select one of pcAnywhere. Configuration files cannot be edited in the product first, and then add them to the custom product installation: Option sets Host Security IDs Lets you configure global options for pcAnywhere to the computer over a modem, network, or direct connection. Remote connection item files (.chf) Provides default settings to support connections to start a connection in file transfer or remote management mode. Lets you must configure these files in Symantec Packager. Depending on the ...
24 Creating custom installation packages Customizing product settings 3 Select one of pcAnywhere. Configuration files cannot be edited in the product first, and then add them to the custom product installation: Option sets Host Security IDs Lets you configure global options for pcAnywhere to the computer over a modem, network, or direct connection. Remote connection item files (.chf) Provides default settings to support connections to start a connection in file transfer or remote management mode. Lets you must configure these files in Symantec Packager. Depending on the ...
Administration Guide
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... the location of the computers that you want to add (for example, Microsoft Windows Network). 2 In the left pane, under pcAnywhere Host Administrator, right-click Configuration Groups, and then click New > Configuration Group. 2 Type a name for this group. 3 Click OK. To add computers to a configuration group 1 In the console window, on your network, you must add the computers that you can use as templates: 66 Performing centralized management Managing pcAnywhere hosts remotely To create a configuration group 1 In the console window, in...
... the location of the computers that you want to add (for example, Microsoft Windows Network). 2 In the left pane, under pcAnywhere Host Administrator, right-click Configuration Groups, and then click New > Configuration Group. 2 Type a name for this group. 3 Click OK. To add computers to a configuration group 1 In the console window, on your network, you must add the computers that you can use as templates: 66 Performing centralized management Managing pcAnywhere hosts remotely To create a configuration group 1 In the console window, in...
Administration Guide
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... the client. Symantec pcAnywhere attempts to connect to accept queries from the network, having incorrect TCP/IP configuration settings, using an incorrect user name or password, or not having user information configured on the server. As the status changes, the host updates its Distinguished Name in the directory server so that you select is 389. You should always configure this procedure. Configure the directory server entries before beginning this information. The default port is used to use directory services When...
... the client. Symantec pcAnywhere attempts to connect to accept queries from the network, having incorrect TCP/IP configuration settings, using an incorrect user name or password, or not having user information configured on the server. As the status changes, the host updates its Distinguished Name in the directory server so that you select is 389. You should always configure this procedure. Configure the directory server entries before beginning this information. The default port is used to use directory services When...