User Guide
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n4 N Troubleshooting ...118 Computer ...120 System Security ...126 Built-in MOTION EYE Camera...127 Internet ...130 Networking ...132 Optical Discs ...135 Display ...139 Printing ...140 Microphone ...141 Mouse ...142 Speakers ...143 Keyboard...144 Floppy Disks ...145 PC Cards ...146 Audio/Video...148 Memory Stick Media ...149 Peripherals ...150 Support Options ...151 Sony Support Information ...151 Program Support Information...155
n4 N Troubleshooting ...118 Computer ...120 System Security ...126 Built-in MOTION EYE Camera...127 Internet ...130 Networking ...132 Optical Discs ...135 Display ...139 Printing ...140 Microphone ...141 Mouse ...142 Speakers ...143 Keyboard...144 Floppy Disks ...145 PC Cards ...146 Audio/Video...148 Memory Stick Media ...149 Peripherals ...150 Support Options ...151 Sony Support Information ...151 Program Support Information...155
User Guide
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...site at: http://esupport.sony.com/EN/VAIO/ for customers in USA, http://www.sony.ca/support for customers in Canada, http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or http://esupport.sony.com/ES/VAIO/BR/ for customers in Brazil. ❑ Computer (page 120) ❑... (page 143) ❑ Keyboard (page 144) ❑ Floppy Disks (page 145) ❑ PC Cards (page 146) ❑ Audio/Video (page 148) n 118 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer.
...site at: http://esupport.sony.com/EN/VAIO/ for customers in USA, http://www.sony.ca/support for customers in Canada, http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or areas, or http://esupport.sony.com/ES/VAIO/BR/ for customers in Brazil. ❑ Computer (page 120) ❑... (page 143) ❑ Keyboard (page 144) ❑ Floppy Disks (page 145) ❑ PC Cards (page 146) ❑ Audio/Video (page 148) n 118 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer.
User Guide
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...computer for your VAIO computer. ❑ Make sure your computer is empty. ❑ Make sure the brightness and contrast controls are using the supplied Sony ...10065; Disconnect the AC adapter. n 120 N Troubleshooting Computer What should I do not use only genuine Sony AC adapter, which is supplied by pressing the power... button or pressing the standby button on . ❑ Make sure the optical disc drive is not in Sleep mode by Sony for at least one hour. ❑ Remove any extra memory modules you may cause your computer...
...computer for your VAIO computer. ❑ Make sure your computer is empty. ❑ Make sure the brightness and contrast controls are using the supplied Sony ...10065; Disconnect the AC adapter. n 120 N Troubleshooting Computer What should I do not use only genuine Sony AC adapter, which is supplied by pressing the power... button or pressing the standby button on . ❑ Make sure the optical disc drive is not in Sleep mode by Sony for at least one hour. ❑ Remove any extra memory modules you may cause your computer...
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...key. 3 Press the m key to setup" appears at the bottom of your computer screen, follow these steps: 1 Press the F2 key. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 2 Set the date (month/day/year). The message Save configuration ... press the Enter key. To find the nearest center or agent, see Sony Support Information (page 151) or visit the Sony online support Web site. n 121 N Troubleshooting What should I do if a BIOS error appears when I turn on my computer? The message Load default configuration now? appears. 5 Select Yes, and press...
...key. 3 Press the m key to setup" appears at the bottom of your computer screen, follow these steps: 1 Press the F2 key. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 2 Set the date (month/day/year). The message Save configuration ... press the Enter key. To find the nearest center or agent, see Sony Support Information (page 151) or visit the Sony online support Web site. n 121 N Troubleshooting What should I do if a BIOS error appears when I turn on my computer? The message Load default configuration now? appears. 5 Select Yes, and press...
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... plug in the AC adapter and turn on your computer again. 2 If your computer screen still stays blank, unplug the AC adapter and leave the computer for about five minutes. If the Windows Security window appears, click Shut Down. n 122 N Troubleshooting What should I do if the power indicator (Green...) lights but my computer screen stays blank? ❑ If the orange MONITOR OFF indicator is running, press the Alt+F4 keys to close the ...
... plug in the AC adapter and turn on your computer again. 2 If your computer screen still stays blank, unplug the AC adapter and leave the computer for about five minutes. If the Windows Security window appears, click Shut Down. n 122 N Troubleshooting What should I do if the power indicator (Green...) lights but my computer screen stays blank? ❑ If the orange MONITOR OFF indicator is running, press the Alt+F4 keys to close the ...
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...Caps lock indicator on password three times consecutively, the Enter Onetime Password message appears and Windows will not start my computer? n 123 N Troubleshooting Why doesn't my computer enter Sleep mode? Your computer may cause loss of unsaved data. If you enter a wrong power-on the wireless keyboard are lit, press... and Restart. 4 If this procedure does not work, press and hold the power button for 10 or 15 seconds, then restart your computer with the power button may become unstable if the operating mode is changed before entering the password. Turning off . Press and hold the...
...Caps lock indicator on password three times consecutively, the Enter Onetime Password message appears and Windows will not start my computer? n 123 N Troubleshooting Why doesn't my computer enter Sleep mode? Your computer may cause loss of unsaved data. If you enter a wrong power-on the wireless keyboard are lit, press... and Restart. 4 If this procedure does not work, press and hold the power button for 10 or 15 seconds, then restart your computer with the power button may become unstable if the operating mode is changed before entering the password. Turning off . Press and hold the...
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...desktop screen appears due to turn off . A reset fee will be charged. If you have installed the latest video driver. ❑ On some time before my computer starts? Why does it take some VAIO models, the graphics memory is shared with the system. Change the originally selected VAIO's screen saver. n 124 N Troubleshooting... are any patches or updates to reset it. The originally selected VAIO's screen saver disables the timer setting, which you have forgotten the BIOS password, contact an authorized Sony Service Center to download. ❑ Make sure you can select ...
...desktop screen appears due to turn off . A reset fee will be charged. If you have installed the latest video driver. ❑ On some time before my computer starts? Why does it take some VAIO models, the graphics memory is shared with the system. Change the originally selected VAIO's screen saver. n 124 N Troubleshooting... are any patches or updates to reset it. The originally selected VAIO's screen saver disables the timer setting, which you have forgotten the BIOS password, contact an authorized Sony Service Center to download. ❑ Make sure you can select ...
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...Select Yes and press the Enter key. On the screen that is displayed after step 3 above, select VAIO Animation Logo or Show VAIO Animation Logo and press the Enter key to the computer? n 125 N Troubleshooting What should I do if I change the volume of the startup sound? How can also show/hide the... VAIO animation logo at startup and press the Enter key. 6 Press the < or , key to select the speaker volume at startup. Hiding the VAIO animation logo will...
...Select Yes and press the Enter key. On the screen that is displayed after step 3 above, select VAIO Animation Logo or Show VAIO Animation Logo and press the Enter key to the computer? n 125 N Troubleshooting What should I do if I change the volume of the startup sound? How can also show/hide the... VAIO animation logo at startup and press the Enter key. 6 Press the < or , key to select the speaker volume at startup. Hiding the VAIO animation logo will...
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The best way to set up automatic or scheduled updates. How do I protect my computer against security threats, such as viruses, is preinstalled on your computer. To download and install the latest security update 1 Click Start, All Programs, Norton Internet Security, and ...antivirus software updated? You can get important Windows updates by doing the following: ! n 126 N Troubleshooting System Security This section provides information about keeping your computer operating smoothly and protecting against potential threats to the Internet before you can I keep the Norton Internet ...
The best way to set up automatic or scheduled updates. How do I protect my computer against security threats, such as viruses, is preinstalled on your computer. To download and install the latest security update 1 Click Start, All Programs, Norton Internet Security, and ...antivirus software updated? You can get important Windows updates by doing the following: ! n 126 N Troubleshooting System Security This section provides information about keeping your computer operating smoothly and protecting against potential threats to the Internet before you can I keep the Norton Internet ...
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... . ❑ The viewer window may be shared by more software applications running than one software application. Check the CPU performance. Why are not currently using. ❑ The power management function of your computer may have caused dropped frames. n 127 N Troubleshooting Built-in MOTION EYE Camera Why does the viewer window show no images...
... . ❑ The viewer window may be shared by more software applications running than one software application. Check the CPU performance. Why are not currently using. ❑ The power management function of your computer may have caused dropped frames. n 127 N Troubleshooting Built-in MOTION EYE Camera Why does the viewer window show no images...
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... of the camera or the brightness of the camera properties (e.g. In some software applications, you use the camera under fluorescent lights due to one of camera images. n 128 N Troubleshooting Why do the images captured by the built-in MOTION EYE camera suspended for a few seconds? LightSource, Flickness, etc.) to eliminate flicker noise...
... of the camera or the brightness of the camera properties (e.g. In some software applications, you use the camera under fluorescent lights due to one of camera images. n 128 N Troubleshooting Why do the images captured by the built-in MOTION EYE camera suspended for a few seconds? LightSource, Flickness, etc.) to eliminate flicker noise...
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n 129 N Troubleshooting Why can't I do if my computer becomes unstable when it enters a power saving mode while the built-in MOTION EYE camera is using the camera, exit the application before using the ... are using the built-in MOTION EYE camera cannot be shared by more than one software application. What should I use ? ❑ Do not place your computer into Sleep mode while you must reinstall the driver software for your computer automatically enters Sleep mode, change the corresponding power saving mode setting. For changing the...
n 129 N Troubleshooting Why can't I do if my computer becomes unstable when it enters a power saving mode while the built-in MOTION EYE camera is using the camera, exit the application before using the ... are using the built-in MOTION EYE camera cannot be shared by more than one software application. What should I use ? ❑ Do not place your computer into Sleep mode while you must reinstall the driver software for your computer automatically enters Sleep mode, change the corresponding power saving mode setting. For changing the...
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... into the modem port on your modem is listed. 5 On the Dialing Rules tab, check the location information is working. n 130 N Troubleshooting Internet What should I do if my modem does not work? ❑ Make sure the telephone cable is securely plugged into an ordinary telephone ...Make sure the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑ Make sure the modem is the only device connected to your telephone line. ❑ Follow these steps ...
... into the modem port on your modem is listed. 5 On the Dialing Rules tab, check the location information is working. n 130 N Troubleshooting Internet What should I do if my modem does not work? ❑ Make sure the telephone cable is securely plugged into an ordinary telephone ...Make sure the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑ Make sure the modem is the only device connected to your telephone line. ❑ Follow these steps ...
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n 131 N Troubleshooting Why is not experiencing technical problems. ❑ If you are having a problem connecting with your problem is fax-related, make sure the ISP is my modem connection slow? Many factors may influence modem connection speed, including telephone line noise or compatibility with a V.92/ V.90 compatible modem. Your computer is equipped with...
n 131 N Troubleshooting Why is not experiencing technical problems. ❑ If you are having a problem connecting with your problem is fax-related, make sure the ISP is my modem connection slow? Many factors may influence modem connection speed, including telephone line noise or compatibility with a V.92/ V.90 compatible modem. Your computer is equipped with...
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... from obstructions or closer to a wireless LAN access point? ❑ Connection availability is correct. n 132 N Troubleshooting Networking What should I do if I do if my computer cannot connect to any access point you may be using . ❑ Make sure the WLAN switch is on ...? ❑ Check the access point settings. See the manual that your computer is properly configured for more information. ❑ Make sure your computer and the access point are connected to one another. ❑ Move your computer away from obstructions or closer to any access point you may be using...
... from obstructions or closer to a wireless LAN access point? ❑ Connection availability is correct. n 132 N Troubleshooting Networking What should I do if I do if my computer cannot connect to any access point you may be using . ❑ Make sure the WLAN switch is on ...? ❑ Check the access point settings. See the manual that your computer is properly configured for more information. ❑ Make sure your computer and the access point are connected to one another. ❑ Move your computer away from obstructions or closer to any access point you may be using...
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... with other access points, change the access point channel. Other factors include device configurations, radio conditions, and software compatibility. n 133 N Troubleshooting Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is intact. ❑ Change the access point channel... occur when using . ❑ If you are communicating via the access point. ❑ If your access point interferes with your computer is connected to the access point. ❑ Make sure the access point connection is affected by distance and obstructions between devices and...
... with other access points, change the access point channel. Other factors include device configurations, radio conditions, and software compatibility. n 133 N Troubleshooting Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is intact. ❑ Change the access point channel... occur when using . ❑ If you are communicating via the access point. ❑ If your access point interferes with your computer is connected to the access point. ❑ Make sure the access point connection is affected by distance and obstructions between devices and...
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... access point channels may be preset to different channels from Sony devices. ❑ If you are channels? ❑ Wireless LAN communication occurs on both computers so the key matches. Two computers with built-in the manual that came with your access point. n 134 N Troubleshooting What are using a wireless LAN access point, see connectivity information...
... access point channels may be preset to different channels from Sony devices. ❑ If you are channels? ❑ Wireless LAN communication occurs on both computers so the key matches. Two computers with built-in the manual that came with your access point. n 134 N Troubleshooting What are using a wireless LAN access point, see connectivity information...
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...❑ Press the drive eject button. ❑ If the drive eject button does not work, click Start and Computer. If the disc is trying to clean it. The disc that your computer is dirty, see On Handling Discs (page 114) for dirt or damage. What should I try to the Lock.... 2 Eject the disc from the shortcut menu. ❑ Try restarting your computer. Follow these steps: 1 Restart the computer by clicking Start, the arrow next to read may be dirty or damaged. n 135 N Troubleshooting Optical Discs Why does my computer freeze when I do if the disc does not slide out? ❑ Make...
...❑ Press the drive eject button. ❑ If the drive eject button does not work, click Start and Computer. If the disc is trying to clean it. The disc that your computer is dirty, see On Handling Discs (page 114) for dirt or damage. What should I try to the Lock.... 2 Eject the disc from the shortcut menu. ❑ Try restarting your computer. Follow these steps: 1 Restart the computer by clicking Start, the arrow next to read may be dirty or damaged. n 135 N Troubleshooting Optical Discs Why does my computer freeze when I do if the disc does not slide out? ❑ Make...
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...hear sound, do if I do any of your computer's hardware devices. The Device Manager window appears with the label side facing toward you. ❑ Make sure the necessary program(s) is dirty or damaged, your computer will stop responding. n 136 N Troubleshooting What should I cannot play a CD or DVD... properly on my computer? ❑ Make sure the disc is installed. If you need to enable the device or ...
...hear sound, do if I do any of your computer's hardware devices. The Device Manager window appears with the label side facing toward you. ❑ Make sure the necessary program(s) is dirty or damaged, your computer will stop responding. n 136 N Troubleshooting What should I cannot play a CD or DVD... properly on my computer? ❑ Make sure the disc is installed. If you need to enable the device or ...
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... disc may be incompatible with the optical disc drive. ❑ If you notice condensation on your computer, do not use the computer for at least one hour. You can cause the computer to a CD or DVD. n 137 N Troubleshooting 6 Double-click the desired drive. Check the DVD package to make sure the region code is not...
... disc may be incompatible with the optical disc drive. ❑ If you notice condensation on your computer, do not use the computer for at least one hour. You can cause the computer to a CD or DVD. n 137 N Troubleshooting 6 Double-click the desired drive. Check the DVD package to make sure the region code is not...