Instruction Manual
Page 3
...;10%). For this manual for service - Customer Service Hotline 1-800-BE-SHARP For Easy Set-up, see "GETTING STARTED" (page 7). SD logo is mounted. Other electrical devices on the register. Please keep this procedure, please refer to cut the paper roll is a trademark of the SHARP Electronic Cash Register, Model XE-A21S. Never install the batteries into direct contact with wet hands...
...;10%). For this manual for service - Customer Service Hotline 1-800-BE-SHARP For Easy Set-up, see "GETTING STARTED" (page 7). SD logo is mounted. Other electrical devices on the register. Please keep this procedure, please refer to cut the paper roll is a trademark of the SHARP Electronic Cash Register, Model XE-A21S. Never install the batteries into direct contact with wet hands...
Instruction Manual
Page 5
... Data ...68 8 Writing and Printing of Electronic Journal ...69 OPERATOR MAINTENANCE...70 1 In Case of a Power Failure ...70 2 In Case of Printer Error ...70 3 Cautions in Handling the Printer and Recording Paper 70 4 Replacing the Batteries...71 5 Replacing the Paper Roll ...71 6 Removing a Paper Jam ...74 7 Cleaning the Printer (Print Head / Sensor / Roller 74 8 Removing the Drawer ...74 9 Opening the Drawer by Hand ...74 10 Before calling for service...75 Error code table ...75 SPECIFICATIONS ...76 MANUAL...
... Data ...68 8 Writing and Printing of Electronic Journal ...69 OPERATOR MAINTENANCE...70 1 In Case of a Power Failure ...70 2 In Case of Printer Error ...70 3 Cautions in Handling the Printer and Recording Paper 70 4 Replacing the Batteries...71 5 Replacing the Paper Roll ...71 6 Removing a Paper Jam ...74 7 Cleaning the Printer (Print Head / Sensor / Roller 74 8 Removing the Drawer ...74 9 Opening the Drawer by Hand ...74 10 Before calling for service...75 Error code table ...75 SPECIFICATIONS ...76 MANUAL...
Instruction Manual
Page 7
... flash reports. REG: For entering sales. MA OP REG OPX/Z MGR OFF X1/Z1 VOID X2/Z2 PGM Manager key (MA) Operator key (OP) OP MA The mode switch has these settings: OFF: This mode locks all register operations. (AC power turns off.) No change occurs to page 41. PGM: To program various items. VOID: Enters into the void mode. NUMBER VOID RFND DC SHIFT ESC /HELP...
... flash reports. REG: For entering sales. MA OP REG OPX/Z MGR OFF X1/Z1 VOID X2/Z2 PGM Manager key (MA) Operator key (OP) OP MA The mode switch has these settings: OFF: This mode locks all register operations. (AC power turns off.) No change occurs to page 41. PGM: To program various items. VOID: Enters into the void mode. NUMBER VOID RFND DC SHIFT ESC /HELP...
Instruction Manual
Page 8
... number of repeats is displayed, starting at the timing of key entry when the electronic journal (EJ) memory is full. (Depending on programming.) : Appears when the voltage of a transaction when the electronic journal (EJ) memory is pressed to page 71 for details. : Appears when the batteries are not installed, or the installed batteries are dead. Machine state symbols : Appears during programming. : Appears when an error is...
... number of repeats is displayed, starting at the timing of key entry when the electronic journal (EJ) memory is full. (Depending on programming.) : Appears when the voltage of a transaction when the electronic journal (EJ) memory is pressed to page 71 for details. : Appears when the batteries are not installed, or the installed batteries are dead. Machine state symbols : Appears during programming. : Appears when an error is...
Instruction Manual
Page 12
... is commonly used with minimal setup, it does provide you start programming, please read through the sales operations section to 3000 lines) The memory for electronic journal is pre-programmed so it can enter. Before you with optional functions. It might be used for PLU. You can program to limit the amount. • Key sequence for AUTO key • Online time out setting • Specification of PLU code will...
... is commonly used with minimal setup, it does provide you start programming, please read through the sales operations section to 3000 lines) The memory for electronic journal is pre-programmed so it can enter. Before you with optional functions. It might be used for PLU. You can program to limit the amount. • Key sequence for AUTO key • Online time out setting • Specification of PLU code will...
Instruction Manual
Page 13
... print the guidance message from the help function. Key operation G Print 1 DATE/TIME SETUP 2 TAX RATE SETUP 3 DEPARTMENT PRICE&TEXT 4 SALES Z REPORT 5 LOGO SETTING 6 RECEIPT ISSUE 7 WHAT IS P IN DISPLAY 8 WHAT IS ERROR 32 9 SD CARD COMMAND 10 INSTALL PC SOFTWARE Printing guidance messages G By referencing the help menu above, press the corresponding numeric key and then the key to print the help menu. Finalize the transaction to print guidance messages for each operation. This menu provides the list of DATE/TIME SETUP G The key works...
... print the guidance message from the help function. Key operation G Print 1 DATE/TIME SETUP 2 TAX RATE SETUP 3 DEPARTMENT PRICE&TEXT 4 SALES Z REPORT 5 LOGO SETTING 6 RECEIPT ISSUE 7 WHAT IS P IN DISPLAY 8 WHAT IS ERROR 32 9 SD CARD COMMAND 10 INSTALL PC SOFTWARE Printing guidance messages G By referencing the help menu above, press the corresponding numeric key and then the key to print the help menu. Finalize the transaction to print guidance messages for each operation. This menu provides the list of DATE/TIME SETUP G The key works...
Instruction Manual
Page 15
... entries: • Make sure the power cord is securely inserted into the AC outlet. • Turn the mode switch to OP X/Z position, and check if time is correctly set. • Replace the drawer, if removed for safety. • Check if there is programmed. • Manual tax entry • Discount or premium using % & and - For details of reading sales information, refer to CORRECTION (page 27). For...
... entries: • Make sure the power cord is securely inserted into the AC outlet. • Turn the mode switch to OP X/Z position, and check if time is correctly set. • Replace the drawer, if removed for safety. • Check if there is programmed. • Manual tax entry • Discount or premium using % & and - For details of reading sales information, refer to CORRECTION (page 27). For...
Instruction Manual
Page 16
... key.) D For department 17 to 6.25%.) Print Graphic logo Date/Time/Clerk code number Register number /Consecutive number/Clerk name Items Price Merchandise subtotal Tax amount Not printed when non-taxable items only are sold. Mode switch setting 1. Finalizing the transaction 6. Enter the amount received from the customer. (You can omit this example, the tax rate is 1. Key operation example Clerk assignment Item entries 1 L 1500 ! 2300 " Displaying...
... key.) D For department 17 to 6.25%.) Print Graphic logo Date/Time/Clerk code number Register number /Consecutive number/Clerk name Items Price Merchandise subtotal Tax amount Not printed when non-taxable items only are sold. Mode switch setting 1. Finalizing the transaction 6. Enter the amount received from the customer. (You can omit this example, the tax rate is 1. Key operation example Clerk assignment Item entries 1 L 1500 ! 2300 " Displaying...
Instruction Manual
Page 17
... key operation: Clear the error and continue operation. • You make an entry beyond a programmed amount entry limit: Check to any key is pressed or a mode is issued by a key entry, its key entry is finalized as a subtotal void) and the receipt is changed with the mode key. Clear the error state by pressing the key and press the , C c or key to finalize the transaction. l To check the receipt printing status, turn...
... key operation: Clear the error and continue operation. • You make an entry beyond a programmed amount entry limit: Check to any key is pressed or a mode is issued by a key entry, its key entry is finalized as a subtotal void) and the receipt is changed with the mode key. Clear the error state by pressing the key and press the , C c or key to finalize the transaction. l To check the receipt printing status, turn...
Instruction Manual
Page 20
... must change the pre-programmed or default programmed setting. code PLU code d Unit price per base q'ty d (Only preset entry is practical when the customer wants to purchase items normally sold in bulk. To make split pricing entries, follow the procedure below: Selling q'ty @ (Up to 4 digits) Base q'ty (Up to "Various Function Selection Programming 1" (job code 70) for programming details. Key operation...
... must change the pre-programmed or default programmed setting. code PLU code d Unit price per base q'ty d (Only preset entry is practical when the customer wants to purchase items normally sold in bulk. To make split pricing entries, follow the procedure below: Selling q'ty @ (Up to 4 digits) Base q'ty (Up to "Various Function Selection Programming 1" (job code 70) for programming details. Key operation...
Instruction Manual
Page 31
... "Various Function Selection Programming 1" section (Job code 61). 29 If necessary, issue programming reports for the replacement). 2. BASIC FUNCTION PROGRAMMING (For Quick Start) 1 Date and Time Programming Date For setting the date, enter the date in 8 digits using the corresponding numeric keys. • Asterisks in the tables shown in the machine. Find the appropriate features for programming 1. If there is present in the programming details indicate default settings. Program necessary items into the...
... "Various Function Selection Programming 1" section (Job code 61). 29 If necessary, issue programming reports for the replacement). 2. BASIC FUNCTION PROGRAMMING (For Quick Start) 1 Date and Time Programming Date For setting the date, enter the date in 8 digits using the corresponding numeric keys. • Asterisks in the tables shown in the machine. Find the appropriate features for programming 1. If there is present in the programming details indicate default settings. Program necessary items into the...
Instruction Manual
Page 42
... the machine should print a message at the bottom of allowable digits for maximum entry or total amount. The entry digit limit is prohibited. Key operation example 018 @ CA 40 Print ABC (A:0, B:1, C:8) When "0" is set , the operation of the corresponding key is in the MGR mode. To program a footer logo message, refer to 7 (digits). When "0" is set , the operation of the corresponding key is used. By default, 9 for...
... the machine should print a message at the bottom of allowable digits for maximum entry or total amount. The entry digit limit is prohibited. Key operation example 018 @ CA 40 Print ABC (A:0, B:1, C:8) When "0" is set , the operation of the corresponding key is in the MGR mode. To program a footer logo message, refer to 7 (digits). When "0" is set , the operation of the corresponding key is used. By default, 9 for...
Instruction Manual
Page 47
... messages, please change the logo message print format. (See page 53 for the programming details.) The options are listed below: s 4 P *Line number (1-6) @ To keep current setting P Clerk code (1-25) @ Character keys (max. 8 digits) s To program another line * "Header 3-line message" type: 1 to 3 "Footer 3-line message" type : 4 to 6 "Header 6-line message" type: 1 to 6 "Header 3-line and footer 3-line message" type: 1 to 6 (1 to 3 as header, 4 to 6 as footer) Logo print format (6 types) Graphic logo Text 1st line Text 2nd line Text 3rd line...
... messages, please change the logo message print format. (See page 53 for the programming details.) The options are listed below: s 4 P *Line number (1-6) @ To keep current setting P Clerk code (1-25) @ Character keys (max. 8 digits) s To program another line * "Header 3-line message" type: 1 to 3 "Footer 3-line message" type : 4 to 6 "Header 6-line message" type: 1 to 6 "Header 3-line and footer 3-line message" type: 1 to 6 (1 to 3 as header, 4 to 6 as footer) Logo print format (6 types) Graphic logo Text 1st line Text 2nd line Text 3rd line...
Instruction Manual
Page 50
... default, when the memory for EJ data No (normal size) Yes (small size)* H Action when EJ memory area is programmed to receipt printing and set "00000000" *ABCDEFGH s A * Item: Selection: A Always enter 0. (Fixed position) B Always enter 0. (Fixed position) C Temporary EJ printing during a transaction Disallow Allow* D EJ printing and clearing EJ data when No* issuing general Z1 report Yes E PGM mode operation records type Details* Header information only F REG/MGR/VOID modes operation...
... default, when the memory for EJ data No (normal size) Yes (small size)* H Action when EJ memory area is programmed to receipt printing and set "00000000" *ABCDEFGH s A * Item: Selection: A Always enter 0. (Fixed position) B Always enter 0. (Fixed position) C Temporary EJ printing during a transaction Disallow Allow* D EJ printing and clearing EJ data when No* issuing general Z1 report Yes E PGM mode operation records type Details* Header information only F REG/MGR/VOID modes operation...
Instruction Manual
Page 53
Error beep activation Key touch sound availability Buffered keyboard Void mode operation availability Void mode entry data print in Z2 reports Void mode entry data print in Z1 reports Addition of hourly sales total data in void mode Selection: Entry: (Fixed position) 0 By lock error* 0 By misoperation 1 Allow to 3 (default 2) Job code: 62 * Item: A B C D E F G H Always enter 0. and PLU/sub-dept. 0 availability Allow it* 1 Fractional treatment Round off (4 down, 5 up)* 0 Raising to unit...
Error beep activation Key touch sound availability Buffered keyboard Void mode operation availability Void mode entry data print in Z2 reports Void mode entry data print in Z1 reports Addition of hourly sales total data in void mode Selection: Entry: (Fixed position) 0 By lock error* 0 By misoperation 1 Allow to 3 (default 2) Job code: 62 * Item: A B C D E F G H Always enter 0. and PLU/sub-dept. 0 availability Allow it* 1 Fractional treatment Round off (4 down, 5 up)* 0 Raising to unit...
Instruction Manual
Page 55
... 3: Header 6-line message 4: Header 3-line message with graphic logo 5: Header 3-line message and footer 3-line message Key operation example s 11 @ 0sA Print 53 To set for sales entries. If you specify a clerk code who is trained for your sales needs. In this cash register, the cash register will go into power save mode in 30 minutes) • Logo message print format (graphic logo only) • Thermal printer density (standard density) • Online time out setting...
... 3: Header 6-line message 4: Header 3-line message with graphic logo 5: Header 3-line message and footer 3-line message Key operation example s 11 @ 0sA Print 53 To set for sales entries. If you specify a clerk code who is trained for your sales needs. In this cash register, the cash register will go into power save mode in 30 minutes) • Logo message print format (graphic logo only) • Thermal printer density (standard density) • Online time out setting...
Instruction Manual
Page 61
..., change the programming. (Refer to "Print format" of "Various Function Selection Programming 1".) • "X" represents read symbol and "Z" represents reset symbol in drawer another position. key ( to ) To clear the D For dept. 17 to 16; If you take a X or Z report, turn the mode switch to the MGR position. L Reading: P Resetting: (The report of times. Reading: All PLUs @ Start PLU code End PLU code p Resetting: All PLUs @ Start PLU code End PLU code...
..., change the programming. (Refer to "Print format" of "Various Function Selection Programming 1".) • "X" represents read symbol and "Z" represents reset symbol in drawer another position. key ( to ) To clear the D For dept. 17 to 16; If you take a X or Z report, turn the mode switch to the MGR position. L Reading: P Resetting: (The report of times. Reading: All PLUs @ Start PLU code End PLU code p Resetting: All PLUs @ Start PLU code End PLU code...
Instruction Manual
Page 67
... on the "NOT PROTECTED" position. Set the switch on a PC. The SD memory card has no desired data. The maximum allowable number of times of sales data or EJ data writing is accessed. Sharp is not responsible for any damage incurred by a corresponding error code shown on a PC or replace the card with a new one . Perform the interrupted operation again from the beginning. 65...
... on the "NOT PROTECTED" position. Set the switch on a PC. The SD memory card has no desired data. The maximum allowable number of times of sales data or EJ data writing is accessed. Sharp is not responsible for any damage incurred by a corresponding error code shown on a PC or replace the card with a new one . Perform the interrupted operation again from the beginning. 65...
Instruction Manual
Page 73
... without changing the mode switch position. Open the battery compartment cover next to using your machine, otherwise it may cause a malfunction. Make sure that the cash register is being displayed, do not turn the mode switch to use of each battery are facing in (80 mm) Quality: Thermal paper • Be sure to set to the OFF position, all the programmed settings will be reset to the default settings and any data stored in memory...
... without changing the mode switch position. Open the battery compartment cover next to using your machine, otherwise it may cause a malfunction. Make sure that the cash register is being displayed, do not turn the mode switch to use of each battery are facing in (80 mm) Quality: Thermal paper • Be sure to set to the OFF position, all the programmed settings will be reset to the default settings and any data stored in memory...
Instruction Manual
Page 77
... display shows symbols that initialization clears all the data and programmed settings stored in memory.) • Is power supplied to the electrical outlet? • Is the power cord plug out or loosely connected to the electrical outlet? • Is a clerk code assigned to the register? • Is the mode switch set properly at the "REG" position? • Is the paper roll properly installed? • Is there a paper jam...
... display shows symbols that initialization clears all the data and programmed settings stored in memory.) • Is power supplied to the electrical outlet? • Is the power cord plug out or loosely connected to the electrical outlet? • Is a clerk code assigned to the register? • Is the mode switch set properly at the "REG" position? • Is the paper roll properly installed? • Is there a paper jam...