Universal Print Driver Guide (ENGLISH)
Page 9
... you are four options for this window to see the troubleshooting guide. • Printer Settings: Opens SyncThur Web Service, which provides options for buying supplies. • TroubleShooting Guide: Opens the troubleshooting chapter of the list. • Search - You need to select Layout2 and install the Samsung Smart Panel program to pop-up option You can...
... you are four options for this window to see the troubleshooting guide. • Printer Settings: Opens SyncThur Web Service, which provides options for buying supplies. • TroubleShooting Guide: Opens the troubleshooting chapter of the list. • Search - You need to select Layout2 and install the Samsung Smart Panel program to pop-up option You can...
User Manual (ENGLISH)
Page 6
Ordering supplies and accessories Supplies ...8.1 Accessories ...8.1 How to take when installing accessories ...9.1 Installing a memory module ...9.1 Activating the added memory in the PS printer properties 9.2 Troubleshooting Tips for avoiding paper jams ...7.1 Clearing paper jams ...7.1 In the paper feed area ...7.1 In the multi-purpose tray ...7.3 In the fuser unit area ...7.4 In the ...
Ordering supplies and accessories Supplies ...8.1 Accessories ...8.1 How to take when installing accessories ...9.1 Installing a memory module ...9.1 Activating the added memory in the PS printer properties 9.2 Troubleshooting Tips for avoiding paper jams ...7.1 Clearing paper jams ...7.1 In the paper feed area ...7.1 In the multi-purpose tray ...7.3 In the fuser unit area ...7.4 In the ...
User Manual (ENGLISH)
Page 8
... based on the machine. Convention Description Example Bold Note Caution Used for installing and using your machine, troubleshooting, and installing accessories. a. Online User's Guide Printer Driver Help Provides you can access the user's guide in various operating systems, and how to provide more...Samsung website If you have Internet access, you with step-by-step instructions for using your machine's full features, and contains information for printing. About this user's guide This user's guide provides information about basic understanding of the machine as well as CLP...
... based on the machine. Convention Description Example Bold Note Caution Used for installing and using your machine, troubleshooting, and installing accessories. a. Online User's Guide Printer Driver Help Provides you can access the user's guide in various operating systems, and how to provide more...Samsung website If you have Internet access, you with step-by-step instructions for using your machine's full features, and contains information for printing. About this user's guide This user's guide provides information about basic understanding of the machine as well as CLP...
User Manual (ENGLISH)
Page 17
...browse the detailed information on page 8.1. On • A problem has occurred such as a paper jam, opened cover or no paper in the Troubleshooting section will guide you to Understanding display messages on page 7.7. When data is low. Order a new toner cartridge, see "Ordering supplies and accessories"... The instruction in the tray, so that the machine can temporarily improve print quality by the arrow. Understanding the Status LED The color of concern or may be installed with the toner cartridge messages The status of toner cartridges is powered off. Check the message to...
...browse the detailed information on page 8.1. On • A problem has occurred such as a paper jam, opened cover or no paper in the Troubleshooting section will guide you to Understanding display messages on page 7.7. When data is low. Order a new toner cartridge, see "Ordering supplies and accessories"... The instruction in the tray, so that the machine can temporarily improve print quality by the arrow. Understanding the Status LED The color of concern or may be installed with the toner cartridge messages The status of toner cartridges is powered off. Check the message to...
User Manual (ENGLISH)
Page 25
...to the network with your machine. • SyncThru™ Web Admin Service: Web-based printer management solution for network administrators. a.Press the left /right arrow until Gateway displays. 18 Press...follow the steps listed below. SyncThru™ Web Admin Service provides you remotely monitor and troubleshoot network machines from http://solution.samsungprinter.com. • SyncThru™ Web Service: Web ...2000/XP/2003/Vista Various Linux OS Macintosh 10.3 ~ 10.5 (CLP-610 series) Macintosh 10.1 ~ 10.5 (CLP-660 series) Network protocols TCP/IP Dynamic addressing DHCP, BOOTP server ...
...to the network with your machine. • SyncThru™ Web Admin Service: Web-based printer management solution for network administrators. a.Press the left /right arrow until Gateway displays. 18 Press...follow the steps listed below. SyncThru™ Web Admin Service provides you remotely monitor and troubleshoot network machines from http://solution.samsungprinter.com. • SyncThru™ Web Service: Web ...2000/XP/2003/Vista Various Linux OS Macintosh 10.3 ~ 10.5 (CLP-610 series) Macintosh 10.1 ~ 10.5 (CLP-660 series) Network protocols TCP/IP Dynamic addressing DHCP, BOOTP server ...
User Manual (ENGLISH)
Page 45
Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. 7 Troubleshooting This chapter gives helpful information on what to step 3. 7.1 Ensure that the paper level is below the paper capacity mark on the inside the machine ...
Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. 7 Troubleshooting This chapter gives helpful information on what to step 3. 7.1 Ensure that the paper level is below the paper capacity mark on the inside the machine ...
User Manual (ENGLISH)
Page 46
Caution • Do not touch the green surface, the OPC drum or the front of the paper transfer belt. • If you leave the front cover open for any reason. 3 Close the front cover. 4 Pull the tray open. 6 To replace the tray, lower the rear edge, align it with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area. • Be careful not to scratch the surface of each toner cartridge, with the slot, and slide it into the machine. 7 Open the front cover and close it straight out as shown below. 7.2 This will resume printing. 5 ...
Caution • Do not touch the green surface, the OPC drum or the front of the paper transfer belt. • If you leave the front cover open for any reason. 3 Close the front cover. 4 Pull the tray open. 6 To replace the tray, lower the rear edge, align it with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area. • Be careful not to scratch the surface of each toner cartridge, with the slot, and slide it into the machine. 7 Open the front cover and close it straight out as shown below. 7.2 This will resume printing. 5 ...
User Manual (ENGLISH)
Page 47
If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 8. 8 Using the handle, completely open the front cover. If you cannot find the jammed paper, or if there is stuck in the feeding area, and if so, pull it out gently and slowly. 5 Pull the paper out gently. 6 Close the inner cover. 7 Replace the tray. In the multi-purpose tray When you print using the multi-purpose tray and the machine detects that there is either no paper or that the paper has been improperly loaded, follow the next steps to release the jammed paper. ...
If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 8. 8 Using the handle, completely open the front cover. If you cannot find the jammed paper, or if there is stuck in the feeding area, and if so, pull it out gently and slowly. 5 Pull the paper out gently. 6 Close the inner cover. 7 Replace the tray. In the multi-purpose tray When you print using the multi-purpose tray and the machine detects that there is either no paper or that the paper has been improperly loaded, follow the next steps to release the jammed paper. ...
User Manual (ENGLISH)
Page 48
To avoid tearing the paper, pull it . Caution • Do not touch the green surface, the OPC drum or the front of the paper transfer belt. • If you leave the front cover open for more than a few minutes, the OPC drum can be halted for any other material. This will resume printing. Caution Do not touch the fuser inside the inner cover. The fuser's operating temperature is not completely closed, the machine will not operate. 2 Open the inner cover using the handle on each toner cartridge, with your hands or any reason. 10 Close the front cover firmly. Take care when ...
To avoid tearing the paper, pull it . Caution • Do not touch the green surface, the OPC drum or the front of the paper transfer belt. • If you leave the front cover open for more than a few minutes, the OPC drum can be halted for any other material. This will resume printing. Caution Do not touch the fuser inside the inner cover. The fuser's operating temperature is not completely closed, the machine will not operate. 2 Open the inner cover using the handle on each toner cartridge, with your hands or any reason. 10 Close the front cover firmly. Take care when ...
User Manual (ENGLISH)
Page 49
In the paper exit area If paper is jammed in other parts of the machine. 7 Close the top cover. Caution Do not touch the fuser inside the inner cover. Open and close the front cover firmly. If you cannot find the jammed paper, or if there is visible, pull it straight out. It is 180°C (356°F). The fuser's operating temperature is hot and could cause burns! 3 Pull up the paper jam lever to loose the fusing part of the fuser unit and carefully take the jammed paper out of the machine. 2 Open the top cover. 3 Open the inner cover using the handle on it is not ...
In the paper exit area If paper is jammed in other parts of the machine. 7 Close the top cover. Caution Do not touch the fuser inside the inner cover. Open and close the front cover firmly. If you cannot find the jammed paper, or if there is visible, pull it straight out. It is 180°C (356°F). The fuser's operating temperature is hot and could cause burns! 3 Pull up the paper jam lever to loose the fusing part of the fuser unit and carefully take the jammed paper out of the machine. 2 Open the top cover. 3 Open the inner cover using the handle on it is not ...
User Manual (ENGLISH)
Page 50
Make sure that it straight out as shown below. 3 Slide the tray back into the machine and close the two jam covers. 4 Open the front cover. 7.6 Caution If the top cover is securely latched. In the optional tray If paper is jammed in other parts of the tray slightly to release the jammed paper. 1 Pull the optional tray open. 5 Press down the paper jam lever to fasten the fusing part. 6 Close the inner cover. 7 After removing the jammed paper, check for paper which may be jammed in the optional tray, follow the next steps to release the tray from the machine. 2 If you see the ...
Make sure that it straight out as shown below. 3 Slide the tray back into the machine and close the two jam covers. 4 Open the front cover. 7.6 Caution If the top cover is securely latched. In the optional tray If paper is jammed in other parts of the tray slightly to release the jammed paper. 1 Pull the optional tray open. 5 Press down the paper jam lever to fasten the fusing part. 6 Close the inner cover. 7 After removing the jammed paper, check for paper which may be jammed in the optional tray, follow the next steps to release the tray from the machine. 2 If you see the ...
User Manual (ENGLISH)
Page 51
...Understanding display messages Messages appear on the Smart Panel program window or on options or models. The temperature slope for service, it is adjusting the color registration. Cycle power. There is a problem with the contents of the display message. • If the message is a problem in the table... cover until it out gently and slowly. 6 Close the front cover firmly. To avoid tearing the paper, pull it locks into the printer. The machine is not applicable to machines which moves the toner supply device. The machine will not operate. Refer to the tables below to...
...Understanding display messages Messages appear on the Smart Panel program window or on options or models. The temperature slope for service, it is adjusting the color registration. Cycle power. There is a problem with the contents of the display message. • If the message is a problem in the table... cover until it out gently and slowly. 6 Close the front cover firmly. To avoid tearing the paper, pull it locks into the printer. The machine is not applicable to machines which moves the toner supply device. The machine will not operate. Refer to the tables below to...
User Manual (ENGLISH)
Page 52
... service representatives. Stop You can select either Stop or Continue with the fan for your machine. inside the machine. This is Samsung-genuine product. There is not suitable for the machine. The toner cartridge which the arrow indicates is lowheated. If you have ...cartridge is seated properly. Install a Samsunggenuine transfer belt. (Page 8.1, Page 6.6) Reinstall the toner cartridge two or three times to machines with a Samsung-genuine cartridge. (Page 6.4) Paper has jammed in the paper feed area and inside the machine. (Page 7.1) Special print media has jammed in ...
... service representatives. Stop You can select either Stop or Continue with the fan for your machine. inside the machine. This is Samsung-genuine product. There is not suitable for the machine. The toner cartridge which the arrow indicates is lowheated. If you have ...cartridge is seated properly. Install a Samsunggenuine transfer belt. (Page 8.1, Page 6.6) Reinstall the toner cartridge two or three times to machines with a Samsung-genuine cartridge. (Page 6.4) Paper has jammed in the paper feed area and inside the machine. (Page 7.1) Special print media has jammed in ...
User Manual (ENGLISH)
Page 53
...of the toner cartridge which the arrow indicates has run out. The engine in the printer properties. Solution Replace the fuser unit with the left/right arrow. Contact the service representatives... cannot be expired soon. Clear the jam. (Page 7.6) 7.9 Replace the transfer belt with a Samsung-genuine cartridge. (Page 6.4) The lifespan of the transfer belt will be guaranteed. If the problem persists...the tray pick-up roller with a new one . The LSU (Laser Scanning Unit) in the optional tray. Contact the service representatives. Replace the pick-up roller...
...of the toner cartridge which the arrow indicates has run out. The engine in the printer properties. Solution Replace the fuser unit with the left/right arrow. Contact the service representatives... cannot be expired soon. Clear the jam. (Page 7.6) 7.9 Replace the transfer belt with a Samsung-genuine cartridge. (Page 6.4) The lifespan of the transfer belt will be guaranteed. If the problem persists...the tray pick-up roller with a new one . The LSU (Laser Scanning Unit) in the optional tray. Contact the service representatives. Replace the pick-up roller...
User Manual (ENGLISH)
Page 54
...paper from the tray. Ensure the paper guides are correct. The connection cable between the computer and the machine is jammed. Check the printer properties to see if the machine is indicating a system error. The machine is defective. Check the display message on page 4.2.) ...excess paper from the tray and reload it . Remove excess paper from inside the machine. Use only paper that you are using a different printer cable. The connection cable between the computer and the machine is malfunctioning. Clear the paper jam. (See "Clearing paper jams" on page...
...paper from the tray. Ensure the paper guides are correct. The connection cable between the computer and the machine is jammed. Check the printer properties to see if the machine is indicating a system error. The machine is defective. Check the display message on page 4.2.) ...excess paper from the tray and reload it . Remove excess paper from inside the machine. Use only paper that you are using a different printer cable. The connection cable between the computer and the machine is malfunctioning. Clear the paper jam. (See "Clearing paper jams" on page...
User Manual (ENGLISH)
Page 55
...settings matches the paper in your application. If you are getting empty, the color may fade. Also, if the rest three color toner cartridges are under the Paper tab within the printer properties. Reduce the complexity of the page or try adjusting the print quality ... As Image from another computer and try a new printer cable. The machine selects print materials from the rest three color toner cartridges. Or, ensure the paper size in the printer driver settings matches the paper selection in Printer tab. If necessary, replace the toner cartridge. Turn...
...settings matches the paper in your application. If you are getting empty, the color may fade. Also, if the rest three color toner cartridges are under the Paper tab within the printer properties. Reduce the complexity of the page or try adjusting the print quality ... As Image from another computer and try a new printer cable. The machine selects print materials from the rest three color toner cartridges. Or, ensure the paper size in the printer driver settings matches the paper selection in Printer tab. If necessary, replace the toner cartridge. Turn...
User Manual (ENGLISH)
Page 56
... reprinting the job. • The moisture content of the paper is a temporary issue. You may need cleaning. See the help screen of the printer driver and refer to Best in the software application, the resolution will be reduced. Contact a service representative. Condition Possible cause The print quality of photos...low. Images are not clear. The resolution of the photo is not good. Your machine has an odd smell during printing. After printing about 100 color pages, there will be no more smell. It is uneven or the paper has moist spots on the page: • A single sheet of ...
... reprinting the job. • The moisture content of the paper is a temporary issue. You may need cleaning. See the help screen of the printer driver and refer to Best in the software application, the resolution will be reduced. Contact a service representative. Condition Possible cause The print quality of photos...low. Images are not clear. The resolution of the photo is not good. Your machine has an odd smell during printing. After printing about 100 color pages, there will be no more smell. It is uneven or the paper has moist spots on the page: • A single sheet of ...
User Manual (ENGLISH)
Page 57
...• Parts of toner randomly distributed on the printed side of the page at even intervals: • Clean the inside of the problem color. Remove the toner cartridge and install a new one . (See "Replacing the toner cartridge" on page 6.4.) Condition Suggested solutions Vertical repetitive ...Contact a service representative. • The paper path may have the same problems, install a new toner cartridge of your software application or in printer properties. Try printing with a different batch of the page, the problem will likely correct itself after a few more pages. • The...
...• Parts of toner randomly distributed on the printed side of the page at even intervals: • Clean the inside of the problem color. Remove the toner cartridge and install a new one . (See "Replacing the toner cartridge" on page 6.4.) Condition Suggested solutions Vertical repetitive ...Contact a service representative. • The paper path may have the same problems, install a new toner cartridge of your software application or in printer properties. Try printing with a different batch of the page, the problem will likely correct itself after a few more pages. • The...
User Manual (ENGLISH)
Page 58
Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. Remove the cartridge and reinsert it. • The toner cartridge may require repair. After cleaning the inside of the machine. Remove the cartridge and reinsert it around. • The paper may not meet paper specifications. (See "Specifications on print media" on page 6.4.) • If the problem persists, the machine may require repair. If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Condition ...
Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. Remove the cartridge and reinsert it. • The toner cartridge may require repair. After cleaning the inside of the machine. Remove the cartridge and reinsert it around. • The paper may not meet paper specifications. (See "Specifications on print media" on page 6.4.) • If the problem persists, the machine may require repair. If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Condition ...
User Manual (ENGLISH)
Page 59
... on . • If bi-directional communication is probably being used at an altitude of 1,000 m (3,281 ft) or above. messages appear. Reinstall the printer driver. • Ensure that the PS version is not selected in Acrobat Reader. Just keep waiting until the machine finishes printing. Condition Suggested solutions An...messages appear. Remove all software from loose toner or light imaging. Make sure that the resolution setting in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The high altitude may appear during installation.
... on . • If bi-directional communication is probably being used at an altitude of 1,000 m (3,281 ft) or above. messages appear. Reinstall the printer driver. • Ensure that the PS version is not selected in Acrobat Reader. Just keep waiting until the machine finishes printing. Condition Suggested solutions An...messages appear. Remove all software from loose toner or light imaging. Make sure that the resolution setting in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The high altitude may appear during installation.