User Guide
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This guide contains instructions for Animated Set Up instructions. Refer to installation or use of the product. . Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Plantronics Savi User Guide
This guide contains instructions for Animated Set Up instructions. Refer to installation or use of the product. . Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. Welcome Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Plantronics Savi User Guide
User Guide
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... Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide Contents 1 Package Contents and Features 4 1.1 Savi Base 4 1.2 Savi Headset 5 1.3 HL10 Lifter (Optional 6 2 Base Set Up 7 2.1 Attaching Charge Cradle to Base 7 2.2...17 Headset Tones 17 8 PerSono Suite Software 18 Audio Control 18 Softphone Support 20 Settings Screen - Using Your Savi Office Professional Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 ...
... Panel Screen 24 Advanced Settings 24 Security Screen 24 Support Screen 25 Updates 25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide Contents 1 Package Contents and Features 4 1.1 Savi Base 4 1.2 Savi Headset 5 1.3 HL10 Lifter (Optional 6 2 Base Set Up 7 2.1 Attaching Charge Cradle to Base 7 2.2...17 Headset Tones 17 8 PerSono Suite Software 18 Audio Control 18 Softphone Support 20 Settings Screen - Using Your Savi Office Professional Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 ...
User Guide
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1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® SuiteTM Software • Animated Setup Guide • Complete User Guide Base Power Supply Base Telephone Interface Cable Savi WO1 Base Features PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light USB Cable Desk Phone Speaking Volume Configuration Switch Desk Phone Listening Volume Subscription Button and Indicator Light Charging Indicator Light Plantronics Savi User Guide Power Jack USB Port Telephone Interface Cable Jack Handset Lifter Jack 4
User Guide
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1.2 Savi WH100/WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
1.2 Savi WH100/WH110 Headset Headset with Pre-Installed Earloop and Ear Tab Headband Foam Ear Cushions Extra Ear Tab Charge Cradle Savi WH100/WH110 Headset Features Earloop Ear Tab Indicator Light Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
User Guide
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... the desk phone. 4 Connect the handset coil cord to the telephone interface cable junction box. 5 Place the handset back on the headset to the base. Plantronics Savi User Guide 7 Incorrect position can cause noise and interference problems. Note If your desk phone and the base is 12 inches. 2 Base Set Up 2.1 Attaching...
... the desk phone. 4 Connect the handset coil cord to the telephone interface cable junction box. 5 Place the handset back on the headset to the base. Plantronics Savi User Guide 7 Incorrect position can cause noise and interference problems. Note If your desk phone and the base is 12 inches. 2 Base Set Up 2.1 Attaching...
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... comfort in the ear. NOTE The headset or earloop can be rotated on the headset to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 Ear Tab Earloop Headset Headband 6 The ear tab has been designed to fit. 4 For either wearing option rotate the headset until the microphone...
... comfort in the ear. NOTE The headset or earloop can be rotated on the headset to the first use 3 hours Full charge Charging Indicator Light Plantronics Savi User Guide 8 Ear Tab Earloop Headset Headband 6 The ear tab has been designed to fit. 4 For either wearing option rotate the headset until the microphone...
User Guide
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...7 If the speaking volume is still too loud or too soft adjust the Desk Phone Listening Volume on headsets and hearing visit: www.plantronics.com/healthandsafety. NOTE Do not press the call control button in when adjusting the volume otherwise the call control button up to increase the... volume or down to 3. 7 If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. Plantronics Savi User Guide 9 Always listen at high volumes for a dial tone. 4 Configure and Test Call 4.1 Checking Configuration 1 If your desk phone has a ...
...7 If the speaking volume is still too loud or too soft adjust the Desk Phone Listening Volume on headsets and hearing visit: www.plantronics.com/healthandsafety. NOTE Do not press the call control button in when adjusting the volume otherwise the call control button up to increase the... volume or down to 3. 7 If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. Plantronics Savi User Guide 9 Always listen at high volumes for a dial tone. 4 Configure and Test Call 4.1 Checking Configuration 1 If your desk phone has a ...
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Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 7 Gently place the lifter on the desk phone in the predetermined position. 8 Press firmly to activate ...
Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 7 Gently place the lifter on the desk phone in the predetermined position. 8 Press firmly to activate ...
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... jack on outsides of lifter. 2 Connect ringer microphone plug. 3 Place ringer microphone over phone speaker. Remove adhesive tape and attach. For Nortel i2004 Phones Only Plantronics Savi User Guide 11 Position stabilizers on back of handset to cradle. 1 Slide extender arm onto lifter. 2 Stabilizers can be shifted left and right.
... jack on outsides of lifter. 2 Connect ringer microphone plug. 3 Place ringer microphone over phone speaker. Remove adhesive tape and attach. For Nortel i2004 Phones Only Plantronics Savi User Guide 11 Position stabilizers on back of handset to cradle. 1 Slide extender arm onto lifter. 2 Stabilizers can be shifted left and right.
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Plantronics Savi User Guide 6 To end the test call, press the call control button up to increase the volume and pushing down to the "Voice" tab of ...
Plantronics Savi User Guide 6 To end the test call, press the call control button up to increase the volume and pushing down to the "Voice" tab of ...
User Guide
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...press call control button on headset* or short press base desk phone talk button 2. Short press call 1. Return handset to cradle** * Assumes your Savi Office system will operate without a handset lifter, you install the PerSono Suite software. Though your default line is set to press the headset button ... phone talk button To end a call control button on headset or short press base desk phone talk button 2. Short press call 1. Plantronics Savi User Guide 13 Short press call Phones with desk phones that you will limit the system's full capabilities. 7 Using Your...
...press call control button on headset* or short press base desk phone talk button 2. Short press call 1. Return handset to cradle** * Assumes your Savi Office system will operate without a handset lifter, you install the PerSono Suite software. Though your default line is set to press the headset button ... phone talk button To end a call control button on headset or short press base desk phone talk button 2. Short press call 1. Plantronics Savi User Guide 13 Short press call Phones with desk phones that you will limit the system's full capabilities. 7 Using Your...
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... the devices are green, the audio of the device that you want to switch to make it active. Short press call With PerSono Suite Software* 1. Plantronics Savi User Guide 14 Click the active (green) PC or desk phone icon to put it active. * Desk phone and PC audio links have to make...
... the devices are green, the audio of the device that you want to switch to make it active. Short press call With PerSono Suite Software* 1. Plantronics Savi User Guide 14 Click the active (green) PC or desk phone icon to put it active. * Desk phone and PC audio links have to make...
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... seconds, the request to join the call is joined to its previous state. Press the volume up to three additional headsets to the master headset. 1 2 3 Plantronics Savi User Guide 15 Note If the subscription process times out after two minutes or if the subscription process fails, the subscription light will unmute the...
... seconds, the request to join the call is joined to its previous state. Press the volume up to three additional headsets to the master headset. 1 2 3 Plantronics Savi User Guide 15 Note If the subscription process times out after two minutes or if the subscription process fails, the subscription light will unmute the...
User Guide
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...from searching for a headset, press the subscription button again. Ending Subscription If the base is in moderate to high density environments. Plantronics Savi User Guide 16 With the master headset undocked and the system idle, press the subscription button for three seconds. The subscription light ... the headset call control button will terminate the search for three seconds. Setting Default Line to Desk Phone or PC The Savi Office system ships with the over-the-air subscription enabled. The talk button indicator light will flash red for three seconds to...
...from searching for a headset, press the subscription button again. Ending Subscription If the base is in moderate to high density environments. Plantronics Savi User Guide 16 With the master headset undocked and the system idle, press the subscription button for three seconds. The subscription light ... the headset call control button will terminate the search for three seconds. Setting Default Line to Desk Phone or PC The Savi Office system ships with the over-the-air subscription enabled. The talk button indicator light will flash red for three seconds to...
User Guide
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Talk Time The Savi WO100 Office system will provide up to 9 hours of Press Function Short press Places, answers, or ends calls Short press volume up Increases volume Short press ... hear a single mid tone when you will hear three lows tones indicating the battery is used consistently at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in-use indicator light on and off by pressing the headset volume...
Talk Time The Savi WO100 Office system will provide up to 9 hours of Press Function Short press Places, answers, or ends calls Short press volume up Increases volume Short press ... hear a single mid tone when you will hear three lows tones indicating the battery is used consistently at least 1½ in-use indicator light seconds) Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in-use indicator light on and off by pressing the headset volume...
User Guide
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... phone/PC via the clickable interactive Call Audio Control Screen. Clicking the red headset icon will turn it back to do the following with your Savi Office system will operate without the software running the headset icon will limit the system's capabilities. On the left of supported softphone) • ...to green and unmute the headset. • When you click a green PC or desk phone icon it will appear in the PC tray bar. Plantronics Savi User Guide 18 Clicking a blinking red PC or desk phone icon will turn red and the headset transmit will see a menu selection with the headset...
... phone/PC via the clickable interactive Call Audio Control Screen. Clicking the red headset icon will turn it back to do the following with your Savi Office system will operate without the software running the headset icon will limit the system's capabilities. On the left of supported softphone) • ...to green and unmute the headset. • When you click a green PC or desk phone icon it will appear in the PC tray bar. Plantronics Savi User Guide 18 Clicking a blinking red PC or desk phone icon will turn red and the headset transmit will see a menu selection with the headset...
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... left corner of the following icons indicating the approximate charge left in , the music note will see one of the screen (and for more information. Plantronics Savi User Guide 19 Please refer to Conferencing In Up to Three Additional Headsets on page 15 for all your calls have ended. If PerSono Suite...
... left corner of the following icons indicating the approximate charge left in , the music note will see one of the screen (and for more information. Plantronics Savi User Guide 19 Please refer to Conferencing In Up to Three Additional Headsets on page 15 for all your calls have ended. If PerSono Suite...
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... select "Allow this program to www. You will appear as "PerSonoSuite.exe" with no additional steps by PerSono Suite refer to use Skype". Plantronics Savi User Guide 20 plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on your PC, Skype will pop up stating that "PerSonoSuite.exe wants to access Skype... to the "new event" tab located in the lower right portion of the event that "Another program is running on the list with the publisher "Plantronics, Inc."
... select "Allow this program to www. You will appear as "PerSonoSuite.exe" with no additional steps by PerSono Suite refer to use Skype". Plantronics Savi User Guide 20 plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on your PC, Skype will pop up stating that "PerSonoSuite.exe wants to access Skype... to the "new event" tab located in the lower right portion of the event that "Another program is running on the list with the publisher "Plantronics, Inc."
User Guide
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desk phone Audio bandwidth - The Savi Office System is shipped with the default settings and can be changed as grayed out. PC Tone Control - ... 7 settings of bass/treble mix Default Off Desk phone On High On Off Off Off Narrowband Narrowband Middle setting Middle setting Plantronics Savi User Guide 21 Base Feature General Auto answer Default Line Over-the-Air subscription Range Ring Both Headset and PC Audio Anti-... Mute Tone Ring tone - Headset and Base The Settings Screen allows you to customize the base and headset to a particular Plantronics device.
desk phone Audio bandwidth - The Savi Office System is shipped with the default settings and can be changed as grayed out. PC Tone Control - ... 7 settings of bass/treble mix Default Off Desk phone On High On Off Off Off Narrowband Narrowband Middle setting Middle setting Plantronics Savi User Guide 21 Base Feature General Auto answer Default Line Over-the-Air subscription Range Ring Both Headset and PC Audio Anti-... Mute Tone Ring tone - Headset and Base The Settings Screen allows you to customize the base and headset to a particular Plantronics device.