WNR854T Setup Manual
Page 3
... Wizard Setup 2) Manual Setup 1-4 Smart Wizard Setup ...1-4 Manual Setup ...1-5 To Connect Your Wireless Router 1-5 Product Registration, Support, and Documentation 1-9 How to Access the Wireless Router Again Later 1-10 How to Set Up and Test Basic Wireless Connectivity 1-11 Implement Appropriate Wireless Security 1-12 Chapter 2 Troubleshooting Quick Tips ...2-1 Be sure to always start your network in this sequence...
... Wizard Setup 2) Manual Setup 1-4 Smart Wizard Setup ...1-4 Manual Setup ...1-5 To Connect Your Wireless Router 1-5 Product Registration, Support, and Documentation 1-9 How to Access the Wireless Router Again Later 1-10 How to Set Up and Test Basic Wireless Connectivity 1-11 Implement Appropriate Wireless Security 1-12 Chapter 2 Troubleshooting Quick Tips ...2-1 Be sure to always start your network in this sequence...
WNR854T Setup Manual
Page 4
Troubleshooting Logging In to the Wireless Router 2-3 Troubleshooting the Internet Service Connection 2-4 Internet Connection 2-4 Obtaining an Internet IP Address 2-5 Troubleshooting PPPoE 2-5 Troubleshooting Internet Browsing 2-6 Restoring the Default Configuration and Password 2-6 Advanced Troubleshooting Using the Ping Utility 2-7 Testing the Path from a PC to Your Router 2-7 Testing the Path from a PC to the Internet 2-8 Appendix A Technical Specifications Appendix B Related Documents iv v1.0, 2006-04
Troubleshooting Logging In to the Wireless Router 2-3 Troubleshooting the Internet Service Connection 2-4 Internet Connection 2-4 Obtaining an Internet IP Address 2-5 Troubleshooting PPPoE 2-5 Troubleshooting Internet Browsing 2-6 Restoring the Default Configuration and Password 2-6 Advanced Troubleshooting Using the Ping Utility 2-7 Testing the Path from a PC to Your Router 2-7 Testing the Path from a PC to the Internet 2-8 Appendix A Technical Specifications Appendix B Related Documents iv v1.0, 2006-04
WNR854T Setup Manual
Page 17
... status light will be lit. Turn on . • For each LAN port. Make sure the network settings of each powered on the wireless router will be configured to always start your wireless router. Troubleshooting 2-1 v1.0, 2006-04 Make sure the Ethernet cables are correct. • LAN connected computers must be lit if the Ethernet cable...
... status light will be lit. Turn on . • For each LAN port. Make sure the network settings of each powered on the wireless router will be configured to always start your wireless router. Troubleshooting 2-1 v1.0, 2006-04 Make sure the Ethernet cables are correct. • LAN connected computers must be lit if the Ethernet cable...
WNR854T Setup Manual
Page 18
... green within a few seconds, indicating that you to the instructions in the correct sequence. If so, in the Router MAC Address section of the Wireless Router" on the account. To Verify Basic Functioning After you have a hardware problem and should occur: 1. Power Light Not...The Internet port is connected and its light is lit. b. Wireless Router Setup Manual • Some cable modem services require you are using the power adapter supplied by NETGEAR for this Computer's MAC Address." The color of events should contact technical support. 2-2 Troubleshooting v1.0, 2006-04
... green within a few seconds, indicating that you to the instructions in the correct sequence. If so, in the Router MAC Address section of the Wireless Router" on the account. To Verify Basic Functioning After you have a hardware problem and should occur: 1. Power Light Not...The Internet port is connected and its light is lit. b. Wireless Router Setup Manual • Some cable modem services require you are using the power adapter supplied by NETGEAR for this Computer's MAC Address." The color of events should contact technical support. 2-2 Troubleshooting v1.0, 2006-04
WNR854T Setup Manual
Page 19
...a hardware problem and should contact technical support. Go to http://kbserver.netgear.com/products/WNR854T.asp for about 30 seconds and then turns green. Make sure that was supplied with the wireless router software. If the power light is still amber one minute after power ... computer and the router as described in "Restoring the Default Configuration and Password" on to see if the router recovers. • Clear the router's configuration to factory defaults. Troubleshooting Logging In to the Wireless Router If you are unable to log in to the wireless router, check the following...
...a hardware problem and should contact technical support. Go to http://kbserver.netgear.com/products/WNR854T.asp for about 30 seconds and then turns green. Make sure that was supplied with the wireless router software. If the power light is still amber one minute after power ... computer and the router as described in "Restoring the Default Configuration and Password" on to see if the router recovers. • Clear the router's configuration to factory defaults. Troubleshooting Logging In to the Wireless Router If you are unable to log in to the wireless router, check the following...
WNR854T Setup Manual
Page 20
If you are turned on. 2-4 Troubleshooting v1.0, 2006-04 The cable or ADSL modem status lights indicate if the modem connection is 169.254.x.x, verify that your cable or ADSL modem has a successful connection. Wireless Router Internet Light is Green or Blinking Green If your Internet ... the wireless router can get an Internet address. Wireless Router Internet Light Off If the Internet light is off, verify that the Ethernet cable is correct. Refer to 192.168.1.254. Try quitting the browser and launching it again. Troubleshooting the Internet Service Connection If your router is unable...
If you are turned on. 2-4 Troubleshooting v1.0, 2006-04 The cable or ADSL modem status lights indicate if the modem connection is 169.254.x.x, verify that your cable or ADSL modem has a successful connection. Wireless Router Internet Light is Green or Blinking Green If your Internet ... the wireless router can get an Internet address. Wireless Router Internet Light Off If the Internet light is off, verify that the Ethernet cable is correct. Refer to 192.168.1.254. Try quitting the browser and launching it again. Troubleshooting the Internet Service Connection If your router is unable...
WNR854T Setup Manual
Page 21
...Internet IP address from your service provider. OR Configure your router to the wireless router. 2. Log in to the online help in the Basic Settings menu. Ask your computer's host name. Troubleshooting 2-5 v1.0, 2006-04 If your router is shown for your computer's MAC address. This can ...be one Ethernet MAC address to connect to Internet, and may be done in the wireless router main menu. Troubleshooting PPPoE Troubleshoot a PPPoE connection in this case, inform your service provider that an IP address is unable to obtain an IP ...
...Internet IP address from your service provider. OR Configure your router to the wireless router. 2. Log in to the online help in the Basic Settings menu. Ask your computer's host name. Troubleshooting 2-5 v1.0, 2006-04 If your router is shown for your computer's MAC address. This can ...be one Ethernet MAC address to connect to Internet, and may be done in the wireless router main menu. Troubleshooting PPPoE Troubleshoot a PPPoE connection in this case, inform your service provider that an IP address is unable to obtain an IP ...
WNR854T Setup Manual
Page 22
... Note: Unless you connect manually, the wireless router will provide the addresses of the router. 2-6 Troubleshooting v1.0, 2006-04 Troubleshooting Internet Browsing If your wireless router can attempt to the network. Reboot the computer and verify the wireless router address (192.168.1.1) is transmitted to ...not authenticate using an incorrect Service Name, User Name or Password. Alternatively, you entered a DNS address during the wireless router's configuration, restart your computer is up and working. 5. You can configure your computer manually with your computer as ...
... Note: Unless you connect manually, the wireless router will provide the addresses of the router. 2-6 Troubleshooting v1.0, 2006-04 Troubleshooting Internet Browsing If your wireless router can attempt to the network. Reboot the computer and verify the wireless router address (192.168.1.1) is transmitted to ...not authenticate using an incorrect Service Name, User Name or Password. Alternatively, you entered a DNS address during the wireless router's configuration, restart your computer is up and working. 5. You can configure your computer manually with your computer as ...
WNR854T Setup Manual
Page 23
...object like this one of data If the path is working , you see page 1-3). 2. Testing the Path from a PC to Your Router You can ping the wireless router to a target device. If the light is off, follow the instructions in this message: Request timed out If the path is on... seconds (see this message: Reply from your computer to your router is not working , you see this example: ping www.routerlogin.net or ping 192.168.1.1 3. Wireless Router Setup Manual 1. Advanced Troubleshooting Using the Ping Utility Most computers and routers have one : Pinging 192.168.1.1 with 32 bytes of the...
...object like this one of data If the path is working , you see page 1-3). 2. Testing the Path from a PC to Your Router You can ping the wireless router to a target device. If the light is off, follow the instructions in this message: Request timed out If the path is on... seconds (see this message: Reply from your computer to your router is not working , you see this example: ping www.routerlogin.net or ping 192.168.1.1 3. Wireless Router Setup Manual 1. Advanced Troubleshooting Using the Ping Utility Most computers and routers have one : Pinging 192.168.1.1 with 32 bytes of the...
WNR854T Setup Manual
Page 24
... run menu, type: PING -n 10 where is the IP address of a remote device such as the Account Name in the Basic Settings menu. 2-8 Troubleshooting v1.0, 2006-04 If you do not receive replies: - If the IP configuration of the remote device. - Verify that host name as your PC ...and that the path between your PC's Network Control Panel. Check to the Internet After verifying that the addresses on both begin with 192.168.1. Wireless Router Setup Manual - Verify that the network address of your PC (the portion of your computer are displayed. Testing the Path from a PC to ...
... run menu, type: PING -n 10 where is the IP address of a remote device such as the Account Name in the Basic Settings menu. 2-8 Troubleshooting v1.0, 2006-04 If you do not receive replies: - If the IP configuration of the remote device. - Verify that host name as your PC ...and that the path between your PC's Network Control Panel. Check to the Internet After verifying that the addresses on both begin with 192.168.1. Wireless Router Setup Manual - Verify that the network address of your PC (the portion of your computer are displayed. Testing the Path from a PC to ...
WNR854T Reference Manual
Page 7
... ...6-1 Power Light Not On 6-1 Power Light Stays Amber 6-2 LAN or Internet Port Lights Not On 6-2 Troubleshooting the Web Configuration Interface 6-2 Troubleshooting the ISP Connection 6-3 Troubleshooting a TCP/IP Network Using a Ping Utility 6-5 Testing the LAN Path to Your Router 6-5 Testing the Path from Your Computer to a Remote Device 6-6 Restoring the Default Configuration and Password 6-7 Problems...
... ...6-1 Power Light Not On 6-1 Power Light Stays Amber 6-2 LAN or Internet Port Lights Not On 6-2 Troubleshooting the Web Configuration Interface 6-2 Troubleshooting the ISP Connection 6-3 Troubleshooting a TCP/IP Network Using a Ping Utility 6-5 Testing the LAN Path to Your Router 6-5 Testing the Path from Your Computer to a Remote Device 6-6 Restoring the Default Configuration and Password 6-7 Problems...
WNR854T Reference Manual
Page 75
...RangeMax NEXT Wireless Router Gigabit Edition Model WNR854T. After approximately 10 seconds, verify that the Power light is 10 Mbps, the light will be amber. The LAN port lights are lit for this product. If a port's light is lit, a link has been established to a 100 Mbps device, verify that the port's light is green. Chapter 6 Troubleshooting... router, the following sequence of these conditions does not occur, refer to the appropriate following section. The Internet port light is solid green. If any local ports that are using the 5 V DC 1A power adapter supplied by NETGEAR ...
...RangeMax NEXT Wireless Router Gigabit Edition Model WNR854T. After approximately 10 seconds, verify that the Power light is 10 Mbps, the light will be amber. The LAN port lights are lit for this product. If a port's light is lit, a link has been established to a 100 Mbps device, verify that the port's light is green. Chapter 6 Troubleshooting... router, the following sequence of these conditions does not occur, refer to the appropriate following section. The Internet port light is solid green. If any local ports that are using the 5 V DC 1A power adapter supplied by NETGEAR ...
WNR854T Reference Manual
Page 76
... cable or DSL modem. This procedure is explained in the previous section. 6-2 Troubleshooting v1.0, 2006-04 RangeMax NEXT Wireless Router Model WNR854T Reference Manual Power Light Stays Amber When the router is turned on : • Cycle the power to see if the router recovers. • Clear the router's configuration to factory defaults. This cable could be a standard straight-through...
... cable or DSL modem. This procedure is explained in the previous section. 6-2 Troubleshooting v1.0, 2006-04 RangeMax NEXT Wireless Router Model WNR854T Reference Manual Power Light Stays Amber When the router is turned on : • Cycle the power to see if the router recovers. • Clear the router's configuration to factory defaults. This cable could be a standard straight-through...
WNR854T Reference Manual
Page 77
...you are using Internet Explorer, click Refresh to 192.168.1.1. Unless you are using the Web Configuration Manager. Troubleshooting the ISP Connection If your router must request an IP address from the ISP. You can determine whether the request was successful using the correct...configuration settings, be in this information. If you have made in the Web browser. RangeMax NEXT Wireless Router Model WNR854T Reference Manual • Make sure your computer's address should first determine whether the router is able to obtain a WAN IP address from the ISP. If your IP address ...
...you are using Internet Explorer, click Refresh to 192.168.1.1. Unless you are using the Web Configuration Manager. Troubleshooting the ISP Connection If your router must request an IP address from the ISP. You can determine whether the request was successful using the correct...configuration settings, be in this information. If you have made in the Web browser. RangeMax NEXT Wireless Router Model WNR854T Reference Manual • Make sure your computer's address should first determine whether the router is able to obtain a WAN IP address from the ISP. If your IP address ...
WNR854T Reference Manual
Page 78
RangeMax NEXT Wireless Router Model WNR854T Reference Manual To check the WAN IP address: 1. If 0.0.0.0 is unable to obtain an IP address from your new router by performing the following : • Your ISP may be done in the Basic Settings menu. • Your ISP only allows one of the router...is shown for your router is still unable to obtain an IP address from the Internet: 6-4 Troubleshooting v1.0, 2006-04...router can be one Ethernet MAC address to connect to load any Web pages from the ISP, the problem may require a login program. If your ISP account as www.netgear...
RangeMax NEXT Wireless Router Model WNR854T Reference Manual To check the WAN IP address: 1. If 0.0.0.0 is unable to obtain an IP address from your new router by performing the following : • Your ISP may be done in the Basic Settings menu. • Your ISP only allows one of the router...is shown for your router is still unable to obtain an IP address from the Internet: 6-4 Troubleshooting v1.0, 2006-04...router can be one Ethernet MAC address to connect to load any Web pages from the ISP, the problem may require a login program. If your ISP account as www.netgear...
WNR854T Reference Manual
Page 79
...B. Troubleshooting a TCP/IP network is a host on the Internet that translates Internet names (such as in your operating system documentation. • Your computer may not recognize any DNS server addresses. From the Windows toolbar, click on OK. RangeMax NEXT Wireless Router Model WNR854T Reference ...Manual • Your computer may not have the router configured as its information from the router by using the ping utility in your computer or workstation. For ...
...B. Troubleshooting a TCP/IP network is a host on the Internet that translates Internet names (such as in your operating system documentation. • Your computer may not recognize any DNS server addresses. From the Windows toolbar, click on OK. RangeMax NEXT Wireless Router Model WNR854T Reference ...Manual • Your computer may not have the router configured as its information from the router by using the ping utility in your computer or workstation. For ...
WNR854T Reference Manual
Page 80
... for your network interface card and for the hub ports (if any) that the LAN path works correctly, test the path from your router listed as the default gateway. Testing the Path from the network address of the remote device. - Check to see that your computer has...and TCP/IP software are displayed. If you could have one of a remote device such as in the Basic Settings menu. 6-6 Troubleshooting v1.0, 2006-04 RangeMax NEXT Wireless Router Model WNR854T Reference Manual If the path is not functioning correctly, you do not receive replies: - If the LED is off, follow the ...
... for your network interface card and for the hub ports (if any) that the LAN path works correctly, test the path from your router listed as the default gateway. Testing the Path from the network address of the remote device. - Check to see that your computer has...and TCP/IP software are displayed. If you could have one of a remote device such as in the Basic Settings menu. 6-6 Troubleshooting v1.0, 2006-04 RangeMax NEXT Wireless Router Model WNR854T Reference Manual If the path is not functioning correctly, you do not receive replies: - If the LED is off, follow the ...
WNR854T Reference Manual
Page 81
RangeMax NEXT Wireless Router Model WNR854T Reference Manual - Your ISP could be defective. You can include: • Date shown is stamped with Date and Time The E-mail menu in the log is January 1, 2000. Use this method for the router to blink or turns solid amber, the unit may be rejecting ...of day. If the wireless router fails to restart or the power light continues to reboot. Each entry in the Content Filtering section displays the current date and time of the browser interface at least five minutes and check the date and time again. Troubleshooting 6-7 v1.0, 2006-...
RangeMax NEXT Wireless Router Model WNR854T Reference Manual - Your ISP could be defective. You can include: • Date shown is stamped with Date and Time The E-mail menu in the log is January 1, 2000. Use this method for the router to blink or turns solid amber, the unit may be rejecting ...of day. If the wireless router fails to restart or the power light continues to reboot. Each entry in the Content Filtering section displays the current date and time of the browser interface at least five minutes and check the date and time again. Troubleshooting 6-7 v1.0, 2006-...
WNR854T Reference Manual
Page 82
RangeMax NEXT Wireless Router Model WNR854T Reference Manual • Time is off by one hour. In the E-mail menu, select or clear the checkbox marked "Adjust for Daylight Savings Time". 6-8 Troubleshooting v1.0, 2006-04 Cause: The router does not automatically sense Daylight Savings Time.
RangeMax NEXT Wireless Router Model WNR854T Reference Manual • Time is off by one hour. In the E-mail menu, select or clear the checkbox marked "Adjust for Daylight Savings Time". 6-8 Troubleshooting v1.0, 2006-04 Cause: The router does not automatically sense Daylight Savings Time.
WNR854T Reference Manual
Page 89
A Account Name 4-3, 4-5 B backup configuration 4-10 Basic Wireless Connectivity 2-9 Basic Wireless Settings 2-13 C configuration backup 4-10 erasing 4-11 restore 4-12 content filtering 3-1 conventions typography i-ix ... factory settings, restoring 4-11 front panel 1-2, 1-3 Index fully qualified domain name (FQDN) 2-6 H host name 4-3 I IP addresses auto-generated 6-3 L LAN IP Setup Menu 5-9 LEDs troubleshooting 6-2 log sending 3-9 log entries 3-7 M MAC address 6-7 spoofing 4-3, 6-4 metric 5-14 N Network Time Protocol 3-10, 6-7 NTP 3-10, 6-7 P package contents 1-1 Passphrase 2-5, 2-8,...
A Account Name 4-3, 4-5 B backup configuration 4-10 Basic Wireless Connectivity 2-9 Basic Wireless Settings 2-13 C configuration backup 4-10 erasing 4-11 restore 4-12 content filtering 3-1 conventions typography i-ix ... factory settings, restoring 4-11 front panel 1-2, 1-3 Index fully qualified domain name (FQDN) 2-6 H host name 4-3 I IP addresses auto-generated 6-3 L LAN IP Setup Menu 5-9 LEDs troubleshooting 6-2 log sending 3-9 log entries 3-7 M MAC address 6-7 spoofing 4-3, 6-4 metric 5-14 N Network Time Protocol 3-10, 6-7 NTP 3-10, 6-7 P package contents 1-1 Passphrase 2-5, 2-8,...