User Manual
Page 1
... for DHCP, TFTP, and TOD. E Ready. G Modem is successfully registered but Network Access Control (NACO) is connected and blinks when transmitting or receiving data. Connected Single Channel) (Link -... F Power Off G / Network Access Off H / Firmware Upgrade in Progress - High-speed Gigabit Ethernet) - SURFboard® SB6120 Series eXtreme Cable Modem A Power On Self Test (POST). C Scanning upstream frequencies. F Powered off , modem is faulty. Off - PC/Activity is solid when a CPE is disabled via DOCSIS® configuration file. On (Receive and Send - Flashing
... for DHCP, TFTP, and TOD. E Ready. G Modem is successfully registered but Network Access Control (NACO) is connected and blinks when transmitting or receiving data. Connected Single Channel) (Link -... F Power Off G / Network Access Off H / Firmware Upgrade in Progress - High-speed Gigabit Ethernet) - SURFboard® SB6120 Series eXtreme Cable Modem A Power On Self Test (POST). C Scanning upstream frequencies. F Powered off , modem is faulty. Off - PC/Activity is solid when a CPE is disabled via DOCSIS® configuration file. On (Receive and Send - Flashing
User Manual
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... with CMTS Initialization Complete (Note E) Motorola, the stylized M Logo, and SURFboard are the property of Cable Television Laboratories, Inc. All other product or service names are registered in the US Patent & Trademark Office. Scanning begins. Yes BLP Enabled? DOCSIS is a registered trademark of their respective owners. © Motorola Inc. 2009. Modem issues a DHCP broadcast. (Note...
... with CMTS Initialization Complete (Note E) Motorola, the stylized M Logo, and SURFboard are the property of Cable Television Laboratories, Inc. All other product or service names are registered in the US Patent & Trademark Office. Scanning begins. Yes BLP Enabled? DOCSIS is a registered trademark of their respective owners. © Motorola Inc. 2009. Modem issues a DHCP broadcast. (Note...
User Guide
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... System Requirements...7 Ethernet Card ...7 Additional Requirements...7 Cabling and Startup for the SB6120...8 Wall Mounting Your SB6120...9 Wall Mounting Template ...11 Configuring TCP/IP ...12 Configuring TCP/IP in Windows 2000 13 Configuring TCP/IP in Windows XP...16 Configuring TCP/IP in Windows Vista 19 Verifying the ...IP Address in Windows 2000 or Windows XP 22 Verifying the IP Address in Windows Vista 23 Configuring TCP Window Size...25 3 Troubleshooting...26 Power Recycle Your SB6120...26 Front-Panel Lights and Error Conditions...27 4 Contact Us...28 5 Frequently Asked Questions ...
... System Requirements...7 Ethernet Card ...7 Additional Requirements...7 Cabling and Startup for the SB6120...8 Wall Mounting Your SB6120...9 Wall Mounting Template ...11 Configuring TCP/IP ...12 Configuring TCP/IP in Windows 2000 13 Configuring TCP/IP in Windows XP...16 Configuring TCP/IP in Windows Vista 19 Verifying the ...IP Address in Windows 2000 or Windows XP 22 Verifying the IP Address in Windows Vista 23 Configuring TCP Window Size...25 3 Troubleshooting...26 Power Recycle Your SB6120...26 Front-Panel Lights and Error Conditions...27 4 Contact Us...28 5 Frequently Asked Questions ...
User Guide
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.... introduces your SB6120 cable modem and the controls on the SB6120 SURFboard DOCSIS 3.0 Cable Modem. You can use your high-speed cable modem to directly connect one computer in your SB6120 cable modem, informs you have a new Motorola SB6120 SURFboard® DOCSIS® 3.0 Cable Modem! provides answers to fix common problems. 4 Contact Us - contains a list of special precautions, and how to signup for cabling and configuring your SB6120 cable modem, lists the...
.... introduces your SB6120 cable modem and the controls on the SB6120 SURFboard DOCSIS 3.0 Cable Modem. You can use your high-speed cable modem to directly connect one computer in your SB6120 cable modem, informs you have a new Motorola SB6120 SURFboard® DOCSIS® 3.0 Cable Modem! provides answers to fix common problems. 4 Contact Us - contains a list of special precautions, and how to signup for cabling and configuring your SB6120 cable modem, lists the...
User Guide
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... 4 Internet Scanning for configuration Connected to Internet connection failed parameters 5 No connection to your PC During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. 1 OVERVIEW Front Panel The SB6120 front panel lights provide information about power, communications, and errors. The LINK light flashes when the cable modem is connected via the...
... 4 Internet Scanning for configuration Connected to Internet connection failed parameters 5 No connection to your PC During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON. 1 OVERVIEW Front Panel The SB6120 front panel lights provide information about power, communications, and errors. The LINK light flashes when the cable modem is connected via the...
User Guide
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... installing the SB6120 hardware: • Before You Begin • Precautions • Signing Up for Service • Computer System Requirements • Cabling and Startup for the SB6120 • Wall Mounting Your SB6120 • Configuring TCP/IP ...cable SB6120 Quick Installation Guide Connects to the Ethernet port Contains basic information for getting started with the SB6120 You must have the latest service packs and patches installed on your computer for advice on obtaining these components. 5 2 INSTALLATION The following items with your SB6120 SURFboard DOCSIS 3.0 Cable Modem...
... installing the SB6120 hardware: • Before You Begin • Precautions • Signing Up for Service • Computer System Requirements • Cabling and Startup for the SB6120 • Wall Mounting Your SB6120 • Configuring TCP/IP ...cable SB6120 Quick Installation Guide Connects to the Ethernet port Contains basic information for getting started with the SB6120 You must have the latest service packs and patches installed on your computer for advice on obtaining these components. 5 2 INSTALLATION The following items with your SB6120 SURFboard DOCSIS 3.0 Cable Modem...
User Guide
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... on the cable modem and the electrical outlet. 4. Plug the power adapter cord into the electrical outlet. 5. Cabling and Startup for the SB6120 Be sure your computer. 6. Perform the procedures for the SB6120. 2 INSTALLATION • Minimum 256 MB RAM recommended • 10 MB available hard disk space There are no web browser restrictions for Configuring TCP...
... on the cable modem and the electrical outlet. 4. Plug the power adapter cord into the electrical outlet. 5. Cabling and Startup for the SB6120 Be sure your computer. 6. Perform the procedures for the SB6120. 2 INSTALLATION • Minimum 256 MB RAM recommended • 10 MB available hard disk space There are no web browser restrictions for Configuring TCP...
User Guide
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.... Use anchors if necessary (for installing a network interface unit/network interface device (NIU/NID). Caution! ONLINE Flashes during SB6120 registration and configuration. Changes to solid green when the receive channel is locked. If possible, mount the unit to water, gas, or ... drywall). Wall Mounting Your SB6120 If you must: • Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services. • Follow all cables are connected with bonded channels. If necessary, seat an anchor in some other ...
.... Use anchors if necessary (for installing a network interface unit/network interface device (NIU/NID). Caution! ONLINE Flashes during SB6120 registration and configuration. Changes to solid green when the receive channel is locked. If possible, mount the unit to water, gas, or ... drywall). Wall Mounting Your SB6120 If you must: • Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services. • Follow all cables are connected with bonded channels. If necessary, seat an anchor in some other ...
User Guide
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.../IP Make sure all client computers are running: • Configuring TCP/IP in Windows 2000 • Configuring TCP/IP in Windows XP • Configuring TCP/IP in Windows Vista • For Macintosh or UNIX systems, follow the instructions in Windows 2000 or Windows XP 12 Perform... communication between computers. Perform one of the following : • Verifying the IP Address in the applicable Macintosh or UNIX user documentation. After configuring TCP/IP on your computer, you are configured for TCP/IP, which is a protocol for the operating system you must verify the IP address.
.../IP Make sure all client computers are running: • Configuring TCP/IP in Windows 2000 • Configuring TCP/IP in Windows XP • Configuring TCP/IP in Windows Vista • For Macintosh or UNIX systems, follow the instructions in Windows 2000 or Windows XP 12 Perform... communication between computers. Perform one of the following : • Verifying the IP Address in the applicable Macintosh or UNIX user documentation. After configuring TCP/IP on your computer, you are configured for TCP/IP, which is a protocol for the operating system you must verify the IP address.
User Guide
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Configuring TCP/IP in Windows 2000 1. Double-click Network and Dial-up Connections window. The value of number varies from either the Windows Start menu or ...
Configuring TCP/IP in Windows 2000 1. Double-click Network and Dial-up Connections window. The value of number varies from either the Windows Start menu or ...
User Guide
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.../IP in Windows 2000 or Windows XP. Click Control Panel to Verifying the IP Address in Windows XP 1. 2 INSTALLATION 9. When you complete the TCP/IP configuration, go to display the Control Panel window. 16 Click OK to restart the computer and click OK again. 14. Click OK when prompted to save...
.../IP in Windows 2000 or Windows XP. Click Control Panel to Verifying the IP Address in Windows XP 1. 2 INSTALLATION 9. When you complete the TCP/IP configuration, go to display the Control Panel window. 16 Click OK to restart the computer and click OK again. 14. Click OK when prompted to save...
User Guide
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Select Internet Protocol (TCP/IP) and click Properties to Verifying the IP Address in Windows 2000 or Windows XP. 18 When you complete the TCP/IP configuration, go to display the Internet Protocol (TCP/IP) Properties window. 8. Click OK to save the TCP/IP settings and exit the TCP/IP Properties window. 10. 2 INSTALLATION 7. Click OK to exit the Local Area Connection Properties window. Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected. 9.
Select Internet Protocol (TCP/IP) and click Properties to Verifying the IP Address in Windows 2000 or Windows XP. 18 When you complete the TCP/IP configuration, go to display the Internet Protocol (TCP/IP) Properties window. 8. Click OK to save the TCP/IP settings and exit the TCP/IP Properties window. 10. 2 INSTALLATION 7. Click OK to exit the Local Area Connection Properties window. Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected. 9.
User Guide
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Double-click Network and Internet. 4. Double-click Network and Sharing Center. 19 Click Control Panel. 3. On the Windows desktop, click Start to display the Start window. 2. 2 INSTALLATION Configuring TCP/IP in Windows Vista 1.
Double-click Network and Internet. 4. Double-click Network and Sharing Center. 19 Click Control Panel. 3. On the Windows desktop, click Start to display the Start window. 2. 2 INSTALLATION Configuring TCP/IP in Windows Vista 1.
User Guide
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When you complete the TCP/IP configuration, go to display the Internet Protocol Version 4 (TCP/IPv4) Properties window. 9. Click OK to save the TCP/IP settings and close the Local Area Connection ...
When you complete the TCP/IP configuration, go to display the Internet Protocol Version 4 (TCP/IPv4) Properties window. 9. Click OK to save the TCP/IP settings and close the Local Area Connection ...
User Guide
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On the Windows Desktop, click Start. 2. Select Run. 3. A display similar to display the IP configuration information. Type ipconfig and press Enter to the following indicates a normal configuration. 5. If a valid IP address is an incorrect connection between the PC and the SB6120, or there are broadband network problems. 6. If, as shown, Internet access should be...
On the Windows Desktop, click Start. 2. Select Run. 3. A display similar to display the IP configuration information. Type ipconfig and press Enter to the following indicates a normal configuration. 5. If a valid IP address is an incorrect connection between the PC and the SB6120, or there are broadband network problems. 6. If, as shown, Internet access should be...
User Guide
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Type cmd and click OK to the following indicates a normal configuration. 24 Type ipconfig and press Enter. 2 INSTALLATION 4. Click Run. 5. A display similar to open a command prompt window. 6.
Type cmd and click OK to the following indicates a normal configuration. 24 Type ipconfig and press Enter. 2 INSTALLATION 4. Click Run. 5. A display similar to open a command prompt window. 6.
User Guide
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Configuring TCP Window Size Please go to Windows. Type exit and press Enter to return to the Motorola website for instructions for configuring your TCP window size at: http://broadband.motorola.com/consumers/support 25 If a valid IP address is an incorrect connection between the PC and the SB6120, or there are broadband network problems. Do the following to renew the IP address: At the command prompt, type ipconfig /renew and press Enter. If an Autoconfiguration IP Address is displayed, there is displayed as shown, Internet access should be available. 8. 2 INSTALLATION 7.
Configuring TCP Window Size Please go to Windows. Type exit and press Enter to return to the Motorola website for instructions for configuring your TCP window size at: http://broadband.motorola.com/consumers/support 25 If a valid IP address is an incorrect connection between the PC and the SB6120, or there are broadband network problems. Do the following to renew the IP address: At the command prompt, type ipconfig /renew and press Enter. If an Autoconfiguration IP Address is displayed, there is displayed as shown, Internet access should be available. 8. 2 INSTALLATION 7.
User Guide
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3 TROUBLESHOOTING If the solutions listed here do not solve your problem, contact Motorola Technical Support at the SB6120 and wall outlet. Unplug the cable modem from the cable modem and your computer to 30 minutes. Cannot send or receive data On the top front panel, note the first light ... LEDs are solid ON. 5. Problem Possible Solution Power light is off . If you need an IP address. Plug the cable modem into the electrical outlet. Follow the steps for verifying the IP address for the status of the lights as described in Configuring TCP/IP. Check the IP address.
3 TROUBLESHOOTING If the solutions listed here do not solve your problem, contact Motorola Technical Support at the SB6120 and wall outlet. Unplug the cable modem from the cable modem and your computer to 30 minutes. Cannot send or receive data On the top front panel, note the first light ... LEDs are solid ON. 5. Problem Possible Solution Power light is off . If you need an IP address. Plug the cable modem into the electrical outlet. Follow the steps for verifying the IP address for the status of the lights as described in Configuring TCP/IP. Check the IP address.
User Guide
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...interference. Gigabit (GigE) Ethernet provides speeds up . A DOCSIS cable modem downloads its configuration from a server during start-up to 1 gigabit. 31 driver...cable modems and acknowledges that multiplexes multiple, independent carriers to another. Also called 10Base-T. 10Base-T provides transmission speeds up to your computer from a server to 100 Mbps. downstream In a cable...that tested equipment complies with the SB6120. CableLabs A research consortium that defines the interface requirements for cable modems and supporting equipment. You can ...
...interference. Gigabit (GigE) Ethernet provides speeds up . A DOCSIS cable modem downloads its configuration from a server during start-up to 1 gigabit. 31 driver...cable modems and acknowledges that multiplexes multiple, independent carriers to another. Also called 10Base-T. 10Base-T provides transmission speeds up to your computer from a server to 100 Mbps. downstream In a cable...that tested equipment complies with the SB6120. CableLabs A research consortium that defines the interface requirements for cable modems and supporting equipment. You can ...