Administration Guide
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... 7: Connect Additional Phones. 29 Step 8: Add Linksys One Voice Gateways. 29 Step 9: Customize the Phone System. 30 Step 10: Provide Information to Phone Users. 30 Step 11: Administer the Network. 30 Step 12: Troubleshoot Problems. 30 Chapter 3: Preparing for Installation 31 Preparing the Site 31 Site Environmental Considerations 32 Cabling Requirements 37 Installation Tools and Equipment 37 Services Router Mounting Specifications 37 Equipment Layout for Installation 38...
... 7: Connect Additional Phones. 29 Step 8: Add Linksys One Voice Gateways. 29 Step 9: Customize the Phone System. 30 Step 10: Provide Information to Phone Users. 30 Step 11: Administer the Network. 30 Step 12: Troubleshoot Problems. 30 Chapter 3: Preparing for Installation 31 Preparing the Site 31 Site Environmental Considerations 32 Cabling Requirements 37 Installation Tools and Equipment 37 Services Router Mounting Specifications 37 Equipment Layout for Installation 38...
Administration Guide
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... Port 91 Changing the Phone Assigned to a User 92 Deleting a User from the Database 93 Deleting a Phone or Voice Gateway from the Database 93 Defining Line Assignments and Line Settings 94 Defining User Settings 99 Configuring Call Handling Options 102 Managing Phone Button Assignments 103 Administering Voice Mailboxes 107 Managing Data Devices and Data Settings 109 Viewing the Status of Data Devices 109 Pinging a Data Device 110 Chapter 6: Using Your Phone 117 Getting to Know Your Phone 117 Linksys One...
... Port 91 Changing the Phone Assigned to a User 92 Deleting a User from the Database 93 Deleting a Phone or Voice Gateway from the Database 93 Defining Line Assignments and Line Settings 94 Defining User Settings 99 Configuring Call Handling Options 102 Managing Phone Button Assignments 103 Administering Voice Mailboxes 107 Managing Data Devices and Data Settings 109 Viewing the Status of Data Devices 109 Pinging a Data Device 110 Chapter 6: Using Your Phone 117 Getting to Know Your Phone 117 Linksys One...
Administration Guide
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... the Services Router, the phones, and the voice gateways. • Chapter 8 "Troubleshooting" provides solutions to common problems you may encounter on your Linksys One network. • Appendix A "Customer Site Survey" provides a form to help you gather information for your customer's site. • Appendix B "Linksys One Contact Information" provides a phone number, URL and E-mail address for configuring Auto Dials, call routing settings, too. • Chapter 6 "Using Your...
... the Services Router, the phones, and the voice gateways. • Chapter 8 "Troubleshooting" provides solutions to common problems you may encounter on your Linksys One network. • Appendix A "Customer Site Survey" provides a form to help you gather information for your customer's site. • Appendix B "Linksys One Contact Information" provides a phone number, URL and E-mail address for configuring Auto Dials, call routing settings, too. • Chapter 6 "Using Your...
Administration Guide
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...Equipment? Support Solution The Support solution includes: • A web-based management portal that enables remote maintenance and monitoring of the following components: • Linksys One SVR3000 16-Port Services Router • Linksys One IP Phones (models PHM1200 and PHB1100) • Linksys One Voice Gateways (models VGA2000, VGA2100, VGA2200) Linksys One Communications Solution 1 4 Chapter 1: Welcome to Linksys' Business Assistance Center. Chapter • Voice-specific devices including the PHM1200 and PHB1100 IP Phones, and three analog Voice Gateways (VGA2000, VGA2100, and...
...Equipment? Support Solution The Support solution includes: • A web-based management portal that enables remote maintenance and monitoring of the following components: • Linksys One SVR3000 16-Port Services Router • Linksys One IP Phones (models PHM1200 and PHB1100) • Linksys One Voice Gateways (models VGA2000, VGA2100, VGA2200) Linksys One Communications Solution 1 4 Chapter 1: Welcome to Linksys' Business Assistance Center. Chapter • Voice-specific devices including the PHM1200 and PHB1100 IP Phones, and three analog Voice Gateways (VGA2000, VGA2100, and...
Administration Guide
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... and enables Voice over Internet Protocol (VoIP) calls. The VGA2100 offers: • Simple, automated installation with provisioning, management, and security software on the VGA2100 interacts with Linksys One Services Routers • Three simultaneous analog connections to the service provider. Software running on the site's Services Router and interacts further upstream to the public telephone network • IEEE 802.3af PoE from the connected Linksys One switch port • Integrated call (DSCP). EMI.) • Optional Power supply...
... and enables Voice over Internet Protocol (VoIP) calls. The VGA2100 offers: • Simple, automated installation with provisioning, management, and security software on the VGA2100 interacts with Linksys One Services Routers • Three simultaneous analog connections to the service provider. Software running on the site's Services Router and interacts further upstream to the public telephone network • IEEE 802.3af PoE from the connected Linksys One switch port • Integrated call (DSCP). EMI.) • Optional Power supply...
Administration Guide
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... network. Linksys One Communications Solution VGA2100 Software Services Operating System Montavista Linux w/ kernel 2.4.17 Services Scheduler, File System, Memory Management IP Services RTP / RTCP DHCP client for automated IP Configuration TFTP for field software upgrade IEEE 802.1 p/q IEEE 802.1 D IPv4 UDP Support TCP Support DNS Support IGMP Support Security Services Certs, AES USB USB 1.1 Host driver Device Drivers LED status indicators DAA/SLIC (SPI/PCM) USB 1.1 Host driver 10/100 Ethernet LAN drive Telephony Feature List SIP user agent, RTP/RTCP Voice codec: G.711 Line...
... network. Linksys One Communications Solution VGA2100 Software Services Operating System Montavista Linux w/ kernel 2.4.17 Services Scheduler, File System, Memory Management IP Services RTP / RTCP DHCP client for automated IP Configuration TFTP for field software upgrade IEEE 802.1 p/q IEEE 802.1 D IPv4 UDP Support TCP Support DNS Support IGMP Support Security Services Certs, AES USB USB 1.1 Host driver Device Drivers LED status indicators DAA/SLIC (SPI/PCM) USB 1.1 Host driver 10/100 Ethernet LAN drive Telephony Feature List SIP user agent, RTP/RTCP Voice codec: G.711 Line...
Administration Guide
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... ports to connect analog stations to Linksys One 23 Linksys One Voice Gateways When more than two-station support is required, additional VGA2200 analog voice gateways can be present to the service provider. Software running on the site's Services Router and interacts further upstream to facilitate all Linksys One solution configurations. This interaction provides a simple, one-step installation and access to the solution. Linksys One VGA2200 Voice Gateway Chapter 1: Welcome to the Linksys One solution. Chapter 1 Linksys One Communications Solution Linksys One VGA2200 Analog...
... ports to connect analog stations to Linksys One 23 Linksys One Voice Gateways When more than two-station support is required, additional VGA2200 analog voice gateways can be present to the service provider. Software running on the site's Services Router and interacts further upstream to facilitate all Linksys One solution configurations. This interaction provides a simple, one-step installation and access to the solution. Linksys One VGA2200 Voice Gateway Chapter 1: Welcome to the Linksys One solution. Chapter 1 Linksys One Communications Solution Linksys One VGA2200 Analog...
Administration Guide
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... USB 1.1 port. • Four front panel indicators (FXS port status x 2, Link status, On/Off status) Linksys One Communications Solution VGA2200 Software Services Operating System Montavista Linux w/ kernel 2.4.17 Services Scheduler, File System, Memory Management IP Services RTP / RTCP DHCP client for automated IP configuration TFTP for field software upgrade IEEE 802.1 p/q IEEE 802.1 D IPv4 UDP Support TCP Support DNS Support IGMP Support Security Services Certs, AES USB USB 1.1 Host driver Device Drivers LED status indicators DAA/SLIC (SPI/PCM) Telephony Feature List Voice...
... USB 1.1 port. • Four front panel indicators (FXS port status x 2, Link status, On/Off status) Linksys One Communications Solution VGA2200 Software Services Operating System Montavista Linux w/ kernel 2.4.17 Services Scheduler, File System, Memory Management IP Services RTP / RTCP DHCP client for automated IP configuration TFTP for field software upgrade IEEE 802.1 p/q IEEE 802.1 D IPv4 UDP Support TCP Support DNS Support IGMP Support Security Services Certs, AES USB USB 1.1 Host driver Device Drivers LED status indicators DAA/SLIC (SPI/PCM) Telephony Feature List Voice...
Administration Guide
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... 4. Once the phone receives the configuration file and software updates, you are upgrading their firmware images) may take up , you connect them to the WAN or to make a "handshake" with the Service Node. As the phone starts up to 15 minutes to the Services Router. See the "Establishing a Customer on the Service Node. See the "Verify Installation" in Chapter 3. 28 Linksys One Communications Solution 2 PHM1200 IP...
... 4. Once the phone receives the configuration file and software updates, you are upgrading their firmware images) may take up , you connect them to the WAN or to make a "handshake" with the Service Node. As the phone starts up to 15 minutes to the Services Router. See the "Establishing a Customer on the Service Node. See the "Verify Installation" in Chapter 3. 28 Linksys One Communications Solution 2 PHM1200 IP...
Administration Guide
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... configuration, you'll see a check mark next to the Network" section on page 62. PHONE ! When a phone has received its MAC address in operational mode. See the "Installing Additional Phones" section on page 64. The Linksys One Voice Gateways (VGA2000, VGA2100, and VGA2200) connect legacy analog FAX machines or phones to restart the Services Router. PHONE 2 DC 48V LAN DC 48V Phone 2 Phone 1 29 144611 140030 Step 8: Add Linksys One Voice Gateways...
... configuration, you'll see a check mark next to the Network" section on page 62. PHONE ! When a phone has received its MAC address in operational mode. See the "Installing Additional Phones" section on page 64. The Linksys One Voice Gateways (VGA2000, VGA2100, and VGA2200) connect legacy analog FAX machines or phones to restart the Services Router. PHONE 2 DC 48V LAN DC 48V Phone 2 Phone 1 29 144611 140030 Step 8: Add Linksys One Voice Gateways...
Administration Guide
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... available ports on the Services Router. The VGA2000 must be connected to the master Services Router as a cascaded switch for Installation 39 Preparing the Site VGA2200 Voice Gateway (2 FXS ports) Optional. Broadband connection speed Minimum recommended broadband connection speed is 768 Kbps (upload and download). See "Device and Line Assignment Guidelines" on the SVR3000. VGA2100 Voice Gateway (3 FXO ports) Up to plan CPE capacity at the customer site. The maximum number supported depends on the Services Router...
... available ports on the Services Router. The VGA2000 must be connected to the master Services Router as a cascaded switch for Installation 39 Preparing the Site VGA2200 Voice Gateway (2 FXS ports) Optional. Broadband connection speed Minimum recommended broadband connection speed is 768 Kbps (upload and download). See "Device and Line Assignment Guidelines" on the SVR3000. VGA2100 Voice Gateway (3 FXO ports) Up to plan CPE capacity at the customer site. The maximum number supported depends on the Services Router...
Administration Guide
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... power Chapter 4: Installation 57 Installing One Services Router WAN LED Flashes green when there is operating properly. Chapter 144547 4 Linksys One Communications Solution Verifying Your Services Router Installation Once the Services Router has fully booted: 1. Verify the following LED behavior: SYSTEM LED Solid green when the Services Router is activity on the SVR3000 with a Category 5 RJ-45 to RJ-45 cable, open a command prompt and type in "ipconfig" to verify that a new image is not working, see Chapter 8: "Troubleshooting" Connect...
... power Chapter 4: Installation 57 Installing One Services Router WAN LED Flashes green when there is operating properly. Chapter 144547 4 Linksys One Communications Solution Verifying Your Services Router Installation Once the Services Router has fully booted: 1. Verify the following LED behavior: SYSTEM LED Solid green when the Services Router is activity on the SVR3000 with a Category 5 RJ-45 to RJ-45 cable, open a command prompt and type in "ipconfig" to verify that a new image is not working, see Chapter 8: "Troubleshooting" Connect...
Administration Guide
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... Voice Gateway • Installing a VGA2100 Voice Gateway • Installing a VGA2200 Voice Gateway • Normal Operation for the Services Router, make sure it has Internet access by opening a Web browser and verifying that only one . 3. Adding a Linksys One Voice Gateway to the Network Linksys One Analog Voice Gateways provide a means of connecting to the Network Once the computer is set to the Services Router or phone, make sure each PC is connected to obtain an IP address (or TCP/IP) address automatically. foot Category 5e RJ-45 Ethernet cable...
... Voice Gateway • Installing a VGA2100 Voice Gateway • Installing a VGA2200 Voice Gateway • Normal Operation for the Services Router, make sure it has Internet access by opening a Web browser and verifying that only one . 3. Adding a Linksys One Voice Gateway to the Network Linksys One Analog Voice Gateways provide a means of connecting to the Network Once the computer is set to the Services Router or phone, make sure each PC is connected to obtain an IP address (or TCP/IP) address automatically. foot Category 5e RJ-45 Ethernet cable...
Administration Guide
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.... Connect one end of the phone cable to the public telephone network: a. b. Connect one end of the Ethernet cable to the Services Router a. Repeat steps a and b to connect all three ports to a LAN port on how to Devices" in Chapter 8. Chapter 4 Linksys One Communications Solution 4. Installing a VGA2100 Voice Gateway 1. Refer to the mounting instructions in the Quick Installation Guide that the box contains the following components: • VGA2100 Voice Gateway • Six- For information on the Services Router 67 VGA2100 Voice Gateway TM SYSTEM RESET LAN PHONE LINE...
.... Connect one end of the phone cable to the public telephone network: a. b. Connect one end of the Ethernet cable to the Services Router a. Repeat steps a and b to connect all three ports to a LAN port on how to Devices" in Chapter 8. Chapter 4 Linksys One Communications Solution 4. Installing a VGA2100 Voice Gateway 1. Refer to the mounting instructions in the Quick Installation Guide that the box contains the following components: • VGA2100 Voice Gateway • Six- For information on the Services Router 67 VGA2100 Voice Gateway TM SYSTEM RESET LAN PHONE LINE...
Administration Guide
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... greeting and, if desired, the phone numbers you want the Auto Attendant to use . In Edit mode, type the old password and new password information. 3. Simply set the days and times you want to play greetings. 84 Linksys One Communications Solution 5 Chapter 5: Administering the Phone System Configuring Site Settings Chapter Here's how to set the time of day that you want the Services Router to make your customer.
... greeting and, if desired, the phone numbers you want the Auto Attendant to use . In Edit mode, type the old password and new password information. 3. Simply set the days and times you want to play greetings. 84 Linksys One Communications Solution 5 Chapter 5: Administering the Phone System Configuring Site Settings Chapter Here's how to set the time of day that you want the Services Router to make your customer.
Administration Guide
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... editable. The number of intercoms allowed for which you assign a user 12 intercoms and enable the Transfer feature button, only 11 intercoms will be available to the user. Your changes take priority over intercoms. For example, if you want to make available. 5. NOTE: Feature buttons take effect immediately. They are installed, each phone is assigned three "intercoms." Changing a User's Access to Voice Mail Click on...
... editable. The number of intercoms allowed for which you assign a user 12 intercoms and enable the Transfer feature button, only 11 intercoms will be available to the user. Your changes take priority over intercoms. For example, if you want to make available. 5. NOTE: Feature buttons take effect immediately. They are installed, each phone is assigned three "intercoms." Changing a User's Access to Voice Mail Click on...
Administration Guide
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... settings: IP Address: 192.168.101.. Only one host server can be chosen for this service are forwarded to the specified Web server. Your changes takes effect immediately. Chapter Allowing Access to Network Services The Services Router controls access to a list of the host server to be accessible from outside the firewall. All incoming network traffic related to that service. Manually assign a static IP address to the external IP address for the Services Router, the incoming requests for each service. 6. When Internet users point...
... settings: IP Address: 192.168.101.. Only one host server can be chosen for this service are forwarded to the specified Web server. Your changes takes effect immediately. Chapter Allowing Access to Network Services The Services Router controls access to a list of the host server to be accessible from outside the firewall. All incoming network traffic related to that service. Manually assign a static IP address to the external IP address for the Services Router, the incoming requests for each service. 6. When Internet users point...
Administration Guide
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... > Button Layout menu on any phone on the Services Router, open the Customer Support interface and click the SVR3000 tab. The format for the software version is displayed at the top of the Services Router (manually assigned or received through DHCP) Last Started Displays the last time the Services Router was rebooted, shown in date and time Viewing the Software Version To find out the version number for the phone and Services Router components L1_1.1.1.9 = Linksys One...
... > Button Layout menu on any phone on the Services Router, open the Customer Support interface and click the SVR3000 tab. The format for the software version is displayed at the top of the Services Router (manually assigned or received through DHCP) Last Started Displays the last time the Services Router was rebooted, shown in date and time Viewing the Software Version To find out the version number for the phone and Services Router components L1_1.1.1.9 = Linksys One...
Administration Guide
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... with the Linksys One CPE, refer to assign the Services Router an IP address. Troubleshooting Installation The most likely cause of installation problems are: • Firewall blocking required ports between the Services Router and the Internet. • No DHCP server available to the procedures in this section: • "Troubleshooting Installation" section on page 169 • "Troubleshooting the Services Router" section on page 170 • "Troubleshooting the Phone" section on page 174 • "Troubleshooting the Voice Gateway" section on...
... with the Linksys One CPE, refer to assign the Services Router an IP address. Troubleshooting Installation The most likely cause of installation problems are: • Firewall blocking required ports between the Services Router and the Internet. • No DHCP server available to the procedures in this section: • "Troubleshooting Installation" section on page 169 • "Troubleshooting the Services Router" section on page 170 • "Troubleshooting the Phone" section on page 174 • "Troubleshooting the Voice Gateway" section on...
Administration Guide
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... out the IP address for data traffic when the SYSTEM LED is power to the Services Router. • Verify that there is solid green. When do I determine the IP address for one second, the Services Router is operating in to the outlet. • Replace (RMA) the Services Router. Chapter 8: Troubleshooting 171 Troubleshooting the Services Router Although the Services Router supports data traffic while downloading a new image; How do I determine the software status and software version running on the Services Router? What does it...
... out the IP address for data traffic when the SYSTEM LED is power to the Services Router. • Verify that there is solid green. When do I determine the IP address for one second, the Services Router is operating in to the outlet. • Replace (RMA) the Services Router. Chapter 8: Troubleshooting 171 Troubleshooting the Services Router Although the Services Router supports data traffic while downloading a new image; How do I determine the software status and software version running on the Services Router? What does it...