User's Guide
Page 8
...Understanding the Maintenance menu 135 Installing print cartridges...135 Removing a used print cartridge...137 Refilling print cartridges...138 Using genuine Lexmark print cartridges 138 Aligning print cartridges...138 Cleaning the print cartridge nozzles 139 Wiping the print cartridge nozzles and contacts ... 143 Power button is not lit ...143 Software does not install ...144 Page does not print ...145 Solving printer communication problems 146 Understanding Warning levels...147 Removing and reinstalling the software...147 Enabling the USB port ...147 Wireless troubleshooting...148 How do ...
...Understanding the Maintenance menu 135 Installing print cartridges...135 Removing a used print cartridge...137 Refilling print cartridges...138 Using genuine Lexmark print cartridges 138 Aligning print cartridges...138 Cleaning the print cartridge nozzles 139 Wiping the print cartridge nozzles and contacts ... 143 Power button is not lit ...143 Software does not install ...144 Page does not print ...145 Solving printer communication problems 146 Understanding Warning levels...147 Removing and reinstalling the software...147 Enabling the USB port ...147 Wireless troubleshooting...148 How do ...
User's Guide
Page 9
... 168 Checking the printer status...168 Settings are not saved...169 Checking printer readiness...169 Checking the Spool Settings for banner printing 170 Resolving font problems ...170 Printer is busy printing another job ...170 Ready or Busy Printing is listed as the status 171 Printing a test page...171 Test page does...
... 168 Checking the printer status...168 Settings are not saved...169 Checking printer readiness...169 Checking the Spool Settings for banner printing 170 Resolving font problems ...170 Printer is busy printing another job ...170 Ready or Busy Printing is listed as the status 171 Printing a test page...171 Test page does...
User's Guide
Page 10
Printer is not able to communicate with the computer 175 Problems when copying, scanning, or faxing 175 Wrong printer is attached ...176 Updating the printer software ...176 Bidirectional communication is not established 176 Experiencing poor quality ...
Printer is not able to communicate with the computer 175 Problems when copying, scanning, or faxing 175 Wrong printer is attached ...176 Updating the printer software ...176 Bidirectional communication is not established 176 Experiencing poor quality ...
User's Guide
Page 11
...or Photo Size error...202 PictBridge communications error...202 Please remove the camera card...202 Some photos removed from card by host 203 Problems reading the memory card ...203 Error messages on the computer screen 203 Clearing error messages ...203 Left/Right Cartridge Missing ...203 ...Communication not available ...203 General Printing Problem ...204 Ink Low ...204 Out of Memory...204 Out of Paper ...204 Fixing a printing failure ...204 Unsupported file types found on ...
...or Photo Size error...202 PictBridge communications error...202 Please remove the camera card...202 Some photos removed from card by host 203 Problems reading the memory card ...203 Error messages on the computer screen 203 Clearing error messages ...203 Left/Right Cartridge Missing ...203 ...Communication not available ...203 General Printing Problem ...204 Ink Low ...204 Out of Memory...204 Out of Paper ...204 Fixing a printing failure ...204 Unsupported file types found on ...
User's Guide
Page 14
... printer supports Macintosh operating the letter of your printer) Note: If necessary, click ŒAll Programs Œ • Troubleshooting problems with printing, copying, Run. You can also find The User's Guide: Comprehensive Version gives you When you install the printer software.... • Loading paper • In Windows XP and earlier, click Start. • Printing 2 Click Programs or All Programs Œ Lexmark 7500 • Working with the other information Comprehensive Version will be installed. It installs with photos Series. • Scanning (if supported by ...
... printer supports Macintosh operating the letter of your printer) Note: If necessary, click ŒAll Programs Œ • Troubleshooting problems with printing, copying, Run. You can also find The User's Guide: Comprehensive Version gives you When you install the printer software.... • Loading paper • In Windows XP and earlier, click Start. • Printing 2 Click Programs or All Programs Œ Lexmark 7500 • Working with the other information Comprehensive Version will be installed. It installs with photos Series. • Scanning (if supported by ...
User's Guide
Page 26
... telephone line adapter included in the box with the printer. 1 Connect one shown. • Streaks on the alignment page are normal, and do not indicate a problem. Note: The UK adapter is shown. Getting the printer ready to an answering machine or other telecommunications equipment, use the fax feature during a lightning storm.
... telephone line adapter included in the box with the printer. 1 Connect one shown. • Streaks on the alignment page are normal, and do not indicate a problem. Note: The UK adapter is shown. Getting the printer ready to an answering machine or other telecommunications equipment, use the fax feature during a lightning storm.
User's Guide
Page 29
... steps. Note: Do not remove the plug. Choosing a fax connection You can connect the printer with a modem" on page 29 Send faxes using a computer. If problems occur, see "Setup Troubleshooting" on line. See the following table to determine the best way to an answering faxes. Equipment • The printer • A telephone...
... steps. Note: Do not remove the plug. Choosing a fax connection You can connect the printer with a modem" on page 29 Send faxes using a computer. If problems occur, see "Setup Troubleshooting" on line. See the following table to determine the best way to an answering faxes. Equipment • The printer • A telephone...
User's Guide
Page 45
... following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Select Solution Center. Method 1 Method 2 1 From the desktop, double-click on transfers, and transparencies. • Find the electronic ...8226; View ink levels and order new print cartridges. Use basic features. - Print projects such as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. At the bottom left corner of the Welcome Screen, there are two Settings ...
... following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Select Solution Center. Method 1 Method 2 1 From the desktop, double-click on transfers, and transparencies. • Find the electronic ...8226; View ink levels and order new print cartridges. Use basic features. - Print projects such as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. At the bottom left corner of the Welcome Screen, there are two Settings ...
User's Guide
Page 46
...the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click ... to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you use the printer. • Obtain software...
...the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click ... to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you use the printer. • Obtain software...
User's Guide
Page 146
... more information, see "Bidirectional communication is not established" on . Remove and reinstall the software Uninstall the printer software, and then reinstall it. Solving printer communication problems The printer and the computer cannot exchange data. Try one of the following : Establish bidirectional communication between the printer and the computer For more of...
... more information, see "Bidirectional communication is not established" on . Remove and reinstall the software Uninstall the printer software, and then reinstall it. Solving printer communication problems The printer and the computer cannot exchange data. Try one of the following : Establish bidirectional communication between the printer and the computer For more of...
User's Guide
Page 165
... : • In Windows Vista, click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on printout are missing or unexpected These are open in the program Most programs do...print. The USB port on the screen Check the following. Use the program that the light is marked by sending a document to fix these problems, and then save the changes for the printer Windows may not be printed; Colors on . When you think you are applied correctly in the...
... : • In Windows Vista, click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on printout are missing or unexpected These are open in the program Most programs do...print. The USB port on the screen Check the following. Use the program that the light is marked by sending a document to fix these problems, and then save the changes for the printer Windows may not be printed; Colors on . When you think you are applied correctly in the...
User's Guide
Page 167
...print cartridge nozzles. Perform maintenance on the print catridges You may be hardware or printer software settings. • Ready or Busy Printing, the problem may need to communicate properly. You may be with alternating bands of the following: • In Windows Vista, click Œ Control Panel.... • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 If the Printer Status is printing data faster than the computer can send it. Are the print cartridges clean...
...print cartridge nozzles. Perform maintenance on the print catridges You may be hardware or printer software settings. • Ready or Busy Printing, the problem may need to communicate properly. You may be with alternating bands of the following: • In Windows Vista, click Œ Control Panel.... • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 If the Printer Status is printing data faster than the computer can send it. Are the print cartridges clean...
User's Guide
Page 169
...ready to the selected setting. Make sure the printer has paper and is set as the default printer. Save settings If you have solved the problem, test the solution by sending a document to print. When you think you press to select a setting, an * appears next to the default...2 Make sure: • The printer icon does not say Paused. Windows 2000 users only 1 Click Start Œ Settings Œ Printers. 2 Right-click the Lexmark 7500 Series icon. 3 Make sure: • Set as Default. Remove the sticker and tape from the print cartridges 1 Lift the scanner unit. 2 Remove the ...
...ready to the selected setting. Make sure the printer has paper and is set as the default printer. Save settings If you have solved the problem, test the solution by sending a document to print. When you think you press to select a setting, an * appears next to the default...2 Make sure: • The printer icon does not say Paused. Windows 2000 users only 1 Click Start Œ Settings Œ Printers. 2 Right-click the Lexmark 7500 Series icon. 3 Make sure: • Set as Default. Remove the sticker and tape from the print cartridges 1 Lift the scanner unit. 2 Remove the ...
User's Guide
Page 170
...not, select LEMF from the available choices, and then click OK. Windows may change with the font. Install a new cartridge. Resolving font problems Have you print. Was the document formatted or created for the next time you applied the fonts correctly in the program font selection box.... selected. The font you have the right settings selected. 1 Click Start ΠSettings ΠPrinters or Printers and Faxes. 2 Right-click the Lexmark 7500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the USB cable is not possible if certain Spool Settings ...
...not, select LEMF from the available choices, and then click OK. Windows may change with the font. Install a new cartridge. Resolving font problems Have you print. Was the document formatted or created for the next time you applied the fonts correctly in the program font selection box.... selected. The font you have the right settings selected. 1 Click Start ΠSettings ΠPrinters or Printers and Faxes. 2 Right-click the Lexmark 7500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the USB cable is not possible if certain Spool Settings ...
User's Guide
Page 171
...or more of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 5 Compare the printed page to the image displayed on , the printer...printer is plugged into the back of the USB cable is plugged into a surge protector, unplug the printer, and plug it prints correctly, the problem may not be with the program you need to adjust the Quality/Speed settings? For more square end of the printer. 3 Check that the...
...or more of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 5 Compare the printed page to the image displayed on , the printer...printer is plugged into the back of the USB cable is plugged into a surge protector, unplug the printer, and plug it prints correctly, the problem may not be with the program you need to adjust the Quality/Speed settings? For more square end of the printer. 3 Check that the...
User's Guide
Page 172
...Vista, click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. Make sure the cartridges are .... Checking the port setting 1 Click Start Œ Settings Œ Printers or Printers and Faxes. 2 Right-click the Lexmark 7500 Series icon. 3 From the sidebar menu, select Properties. 4 Click the Details tab if you are using Windows 98...the right carrier. If the printer works, there may be a problem with the print server. There may be...
...Vista, click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Œ Lexmark 7500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. Make sure the cartridges are .... Checking the port setting 1 Click Start Œ Settings Œ Printers or Printers and Faxes. 2 Right-click the Lexmark 7500 Series icon. 3 From the sidebar menu, select Properties. 4 Click the Details tab if you are using Windows 98...the right carrier. If the printer works, there may be a problem with the print server. There may be...
User's Guide
Page 175
The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. The new port is listed with the computer The printer and ... Ports tab, and then click Apply. Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 7500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button. 5 Select Local Port, and then click the New Port...
The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. The new port is listed with the computer The printer and ... Ports tab, and then click Apply. Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 7500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button. 5 Select Local Port, and then click the New Port...
User's Guide
Page 176
... on the back of the computer is not the correct printer. Make sure the external print server is working properly and that best describes the problem. • Print is too dark or smudged • Vertical straight lines are not smooth • White lines appear in graphics or solid black areas... CD for help attaching the printer. Check to make sure the device is working If the printer is connected to an external print server, the problem may not be receiving power. • Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer...
... on the back of the computer is not the correct printer. Make sure the external print server is working properly and that best describes the problem. • Print is too dark or smudged • Vertical straight lines are not smooth • White lines appear in graphics or solid black areas... CD for help attaching the printer. Check to make sure the device is working If the printer is connected to an external print server, the problem may not be receiving power. • Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer...
User's Guide
Page 193
... fax has poor print quality These are possible causes and solutions. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the original document is satisfactory. • Resend the fax. Decrease the transmission speed 1 From the control panel, press or repeatedly until...
... fax has poor print quality These are possible causes and solutions. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the original document is satisfactory. • Resend the fax. Decrease the transmission speed 1 From the control panel, press or repeatedly until...
User's Guide
Page 194
... fax at successively lower transmission speeds. Depending on page 120. Caller ID information is the lowest transmission speed. There may have been a problem with the quality of the following: Check phone line Resend the fax. For more of the telephone line connection. Note: 2400 bps is...until you reach Max Send Speed. 8 Press or to select a lower transmission speed. 9 Press to save. 10 Resend the fax. 11 If the problem persists, repeat step 1 through step 10 to display Caller ID information. Remote Fax Error These are possible solutions. 4 Press . 5 Press or repeatedly until...
... fax at successively lower transmission speeds. Depending on page 120. Caller ID information is the lowest transmission speed. There may have been a problem with the quality of the following: Check phone line Resend the fax. For more of the telephone line connection. Note: 2400 bps is...until you reach Max Send Speed. 8 Press or to select a lower transmission speed. 9 Press to save. 10 Resend the fax. 11 If the problem persists, repeat step 1 through step 10 to display Caller ID information. Remote Fax Error These are possible solutions. 4 Press . 5 Press or repeatedly until...
