User's Guide
Page 14
... PM ET) Note: Telephone numbers and support times may change without notice. Select a country or region, and then select the Customer Support link. Visit our Web site at www.lexmark.com. Note: For additional information about the printer Setup information Description Where to find (rest of instructions for using the software. Help Description The Help gives you need. Follow the set of world) Call us...
... PM ET) Note: Telephone numbers and support times may change without notice. Select a country or region, and then select the Customer Support link. Visit our Web site at www.lexmark.com. Note: For additional information about the printer Setup information Description Where to find (rest of instructions for using the software. Help Description The Help gives you need. Follow the set of world) Call us...
User's Guide
Page 45
... a network, print a network setup page to verify the network connection. Remove the option and install it . Note: If you installed is not listed, then it is on and Ready appears. 2 On the home screen, touch . Additional printer setup 45 1 2 1 USB port 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: . • Menu settings page-Use this page to verify printer options are installed correctly. A list...
... a network, print a network setup page to verify the network connection. Remove the option and install it . Note: If you installed is not listed, then it is on and Ready appears. 2 On the home screen, touch . Additional printer setup 45 1 2 1 USB port 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: . • Menu settings page-Use this page to verify printer options are installed correctly. A list...
User's Guide
Page 58
... the printer from the menu, and then click Add Printer. Additional printer setup 58 i Select the printer from the list. b Locate the submenu with port settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. c Click Agree to the computer. e Make sure Select Components is not available. Setting up serial printing In serial printing, data is transferred one of your printer. 1 Set the parameters in the Add a New Port window. In Windows XP and earlier 1 Click Start. 2 Click Run. 3 Type D:\setup.exe...
... the printer from the menu, and then click Add Printer. Additional printer setup 58 i Select the printer from the list. b Locate the submenu with port settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. c Click Agree to the computer. e Make sure Select Components is not available. Setting up serial printing In serial printing, data is transferred one of your printer. 1 Set the parameters in the Add a New Port window. In Windows XP and earlier 1 Click Start. 2 Click Run. 3 Type D:\setup.exe...
User's Guide
Page 98
... your copies, then change the setting to Auto. 5 Touch Copy It. Touching "Copy to" or "Copy from a magazine or newspaper that best represents what you print multiple copies of copies. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Content. 6 Touch the button that are loading a document into the ADF...
... your copies, then change the setting to Auto. 5 Touch Copy It. Touching "Copy to" or "Copy from a magazine or newspaper that best represents what you print multiple copies of copies. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Content. 6 Touch the button that are loading a document into the ADF...
User's Guide
Page 103
Darkness This option adjusts how light or dark your copies will be set to Auto Size Match, each copy to fit loaded paper. This setting increases the time it as the "Copy to" setting. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make a continuous increment change. • Hold your finger on an arrow for two seconds to cause the pace...
Darkness This option adjusts how light or dark your copies will be set to Auto Size Match, each copy to fit loaded paper. This setting increases the time it as the "Copy to" setting. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make a continuous increment change. • Hold your finger on an arrow for two seconds to cause the pace...
User's Guide
Page 104
... your document on the output page. Advanced Imaging This option lets you adjust Background Removal, Contrast, Shadow Detail, Scan Edge to eliminate an equal area around the edges of your copies are printed on the Date/Time, Page number, Bates number, or Custom text and prints them in sequence when printing multiple copies of the document. The factory default setting for Number. If the additional margin is different from a tray that contains a type or color of paper that...
... your document on the output page. Advanced Imaging This option lets you adjust Background Removal, Contrast, Shadow Detail, Scan Edge to eliminate an equal area around the edges of your copies are printed on the Date/Time, Page number, Bates number, or Custom text and prints them in sequence when printing multiple copies of the document. The factory default setting for Number. If the additional margin is different from a tray that contains a type or color of paper that...
User's Guide
Page 170
...; The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Understanding printer menus 170 Menu item Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User Device Userid Device password Kerberos...
...; The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Understanding printer menus 170 Menu item Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User Device Userid Device password Kerberos...
User's Guide
Page 176
... updated. The menu selection is attached to an external print server through the USB port. Parallel menu This menu appears only if an optional parallel card is set to Off. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is the factory default setting. • The Off setting filters print jobs using a USB cable. It uses the default printer language specified in the Setup menu if PS SmartSwitch is installed. Sets the printer to process Macintosh binary PostScript print jobs...
... updated. The menu selection is attached to an external print server through the USB port. Parallel menu This menu appears only if an optional parallel card is set to Off. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is the factory default setting. • The Off setting filters print jobs using a USB cable. It uses the default printer language specified in the Setup menu if PS SmartSwitch is installed. Sets the printer to process Macintosh binary PostScript print jobs...
User's Guide
Page 287
... ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from side to side to be serviced. CHECK THE PAPER Avoid textured paper with a new one or more information, contact Customer Support.
... ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from side to side to be serviced. CHECK THE PAPER Avoid textured paper with a new one or more information, contact Customer Support.
User's Guide
Page 309
... 84 Custom Scan Sizes menu 163 Custom Type changing name 84 Custom Types menu 162 D date and time setting 70 Default Source menu 153 Dialing 233 directory list, printing 137 Disk corrupted 233 Disk Full ‑ Scan Job Canceled 233 Disk Wiping menu 182 display troubleshooting display is blank 264 display shows only diamonds 264 display, printer control panel 18 adjusting brightness 261 documents, printing from Macintosh 131 from Windows 131 duplexing 97 E Embedded Web Server 260 administrator settings 260 checking device status 260 does not open 290 networking settings 260 setting up e‑...
... 84 Custom Scan Sizes menu 163 Custom Type changing name 84 Custom Types menu 162 D date and time setting 70 Default Source menu 153 Dialing 233 directory list, printing 137 Disk corrupted 233 Disk Full ‑ Scan Job Canceled 233 Disk Wiping menu 182 display troubleshooting display is blank 264 display shows only diamonds 264 display, printer control panel 18 adjusting brightness 261 documents, printing from Macintosh 131 from Windows 131 duplexing 97 E Embedded Web Server 260 administrator settings 260 checking device status 260 does not open 290 networking settings 260 setting up e‑...
User's Guide
Page 310
...135 printing from Windows 135 Help menu 231 holding faxes 120 home screen buttons 19 HTML menu 229 I Image menu 230 Insert staple cartridge 234 Insert Tray 235 Install bin 235 Install envelope feeder 235 Install tray 235 installation wireless network 49, 50 installing options in driver 47 printer software 46 installing printer software adding options 47 Internal Solutions Port installing 32 troubleshooting 278 310 Internal Solutions Port, network changing port settings 56 Invalid PIN 235 IPv6 menu 172 J jams avoiding 140 locating doors and trays 141 locations 141 numbers 141 jams, clearing...
...135 printing from Windows 135 Help menu 231 holding faxes 120 home screen buttons 19 HTML menu 229 I Image menu 230 Insert staple cartridge 234 Insert Tray 235 Install bin 235 Install envelope feeder 235 Install tray 235 installation wireless network 49, 50 installing options in driver 47 printer software 46 installing printer software adding options 47 Internal Solutions Port installing 32 troubleshooting 278 310 Internal Solutions Port, network changing port settings 56 Invalid PIN 235 IPv6 menu 172 J jams avoiding 140 locating doors and trays 141 locations 141 numbers 141 jams, clearing...
User's Guide
Page 311
... Set Date/Time 184 Settings 185 Setup 219 SMTP Setup menu 169 Standard Network 167 Standard USB 175 Substitute Size 157 TCP/IP 171 Universal Setup 163 Utilities 224 Wireless 172 XPS 230 Miscellaneous menu 181 moving the printer 258, 259 multiple pages on one sheet 99 multipurpose feeder loading 79 N NetWare menu 173 Network 236 Network 236 Network menu 167 Network Card menu 170 Network Reports menu 170 network setup page 46 Networking Guide 260 No analog phone line connected to modem, fax is disabled. 237 No answer 237 No dial...
... Set Date/Time 184 Settings 185 Setup 219 SMTP Setup menu 169 Standard Network 167 Standard USB 175 Substitute Size 157 TCP/IP 171 Universal Setup 163 Utilities 224 Wireless 172 XPS 230 Miscellaneous menu 181 moving the printer 258, 259 multiple pages on one sheet 99 multipurpose feeder loading 79 N NetWare menu 173 Network 236 Network 236 Network menu 167 Network Card menu 170 Network Reports menu 170 network setup page 46 Networking Guide 260 No analog phone line connected to modem, fax is disabled. 237 No answer 237 No dial...
User's Guide
Page 312
... 259 printer control panel 18 factory defaults, restoring 262 printer hard disk installing 38 printer messages 1565 Emulation error, load emulation option 250 200-282.yy paper jam 248 283 Staple jam 248 290‑294.yy scanner jam 248 293 Replace all originals if restarting job 248 293.02 Flatbed Cover Open 249 30 Invalid refill, change cartridge 241 31 Replace defective cartridge 241 32 Cartridge part number unsupported by device 241 34 Short paper 242 35 Insufficient memory to support Resource Save...
... 259 printer control panel 18 factory defaults, restoring 262 printer hard disk installing 38 printer messages 1565 Emulation error, load emulation option 250 200-282.yy paper jam 248 283 Staple jam 248 290‑294.yy scanner jam 248 293 Replace all originals if restarting job 248 293.02 Flatbed Cover Open 249 30 Invalid refill, change cartridge 241 31 Replace defective cartridge 241 32 Cartridge part number unsupported by device 241 34 Short paper 242 35 Insufficient memory to support Resource Save...
User's Guide
Page 313
... Windows 131 installing printer software 46 menu settings page 45 network setup page 46 print quality test pages 137 printing confidential and other held job(s). 241 Unsupported disk 241 Unsupported USB device, please remove 241 Unsupported USB hub, please remove 241 USB/USB 241 Waiting for redial 241 printer options troubleshooting 2000‑sheet tray 277 4‑bin mailbox 277 envelope feeder 277 flash memory card 278 hard disk with 236 Load staples 236 Memory full, cannot print faxes 236 Network 236 Network 236 No analog phone line connected to 232 Check tray connection...
... Windows 131 installing printer software 46 menu settings page 45 network setup page 46 print quality test pages 137 printing confidential and other held job(s). 241 Unsupported disk 241 Unsupported USB device, please remove 241 Unsupported USB hub, please remove 241 USB/USB 241 Waiting for redial 241 printer options troubleshooting 2000‑sheet tray 277 4‑bin mailbox 277 envelope feeder 277 flash memory card 278 hard disk with 236 Load staples 236 Memory full, cannot print faxes 236 Network 236 Network 236 No analog phone line connected to 232 Check tray connection...
User's Guide
Page 315
... output expander 277 Internal Solutions Port 278 memory card 278 option not working 276 paper trays 276 StapleSmart finisher 277 troubleshooting, scan cannot scan from a computer 272 partial document or photo scans 271 scan was not successful 270 scanner unit does not close 268 scanning takes too long or freezes the computer 271 U Universal Paper Size setting 71 Universal Setup menu 163 unlinking trays 83 Unsupported disk 241 Unsupported USB device, please remove 241 Unsupported USB hub, please remove...
... output expander 277 Internal Solutions Port 278 memory card 278 option not working 276 paper trays 276 StapleSmart finisher 277 troubleshooting, scan cannot scan from a computer 272 partial document or photo scans 271 scan was not successful 270 scanner unit does not close 268 scanning takes too long or freezes the computer 271 U Universal Paper Size setting 71 Universal Setup menu 163 unlinking trays 83 Unsupported disk 241 Unsupported USB device, please remove 241 Unsupported USB hub, please remove...
Service Manual
Page 25
... this service manual pertains to most computer networks. 7462 1. General information 1-1 The operator panel is touch-sensitive and allows the user to determine the MPF problem and repair the failure. After you to verify the repair. The printers are All-In-One laser MFPs that provide print, copy, scan, and fax functions designed to attach to all models unless explicitly noted. See "Start" on page 2-1. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to adjust...
... this service manual pertains to most computer networks. 7462 1. General information 1-1 The operator panel is touch-sensitive and allows the user to determine the MPF problem and repair the failure. After you to verify the repair. The printers are All-In-One laser MFPs that provide print, copy, scan, and fax functions designed to attach to all models unless explicitly noted. See "Start" on page 2-1. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to adjust...
Service Manual
Page 37
... print cartridge is supported. Go to determine if the print cartridge is installed. Replace the print cartridge ID connector assembly if problem remains. It may take the printer 10-20 seconds to "Switch (media size) assembly removal (X651, X652, X654, X656, and X658)" on page 4-33. 7462 User attendance messages Error code or message 30 31 Error contents Invalid Refill Change Cartridge Defective Cartridge 32 Unsupported Print Cartridge 34 Short Paper Description/Action Possible repair actions Message is cleared when a new print cartridge...
... print cartridge is supported. Go to determine if the print cartridge is installed. Replace the print cartridge ID connector assembly if problem remains. It may take the printer 10-20 seconds to "Switch (media size) assembly removal (X651, X652, X654, X656, and X658)" on page 4-33. 7462 User attendance messages Error code or message 30 31 Error contents Invalid Refill Change Cartridge Defective Cartridge 32 Unsupported Print Cartridge 34 Short Paper Description/Action Possible repair actions Message is cleared when a new print cartridge...
Service Manual
Page 45
... bad installation of the operator panel cover assembly exhausting smart chip authentication credits. Ensure proper machine model print cartridge is properly connected. 3. 7462 Error code table Error code or message 30.01- 30.05 31.01 Error contents Defective print cartridge or smart chip. Unsupported print cartridge. 32.04 32.05 Unsupported print cartridge. Replace the print cartridge. Diagnostic information 2-11 Ensure that above component is being used . 2. Ensure proper machine model print cartridge is properly connected. 3. Incorrect data in smartchip...
... bad installation of the operator panel cover assembly exhausting smart chip authentication credits. Ensure proper machine model print cartridge is properly connected. 3. 7462 Error code table Error code or message 30.01- 30.05 31.01 Error contents Defective print cartridge or smart chip. Unsupported print cartridge. 32.04 32.05 Unsupported print cartridge. Replace the print cartridge. Diagnostic information 2-11 Ensure that above component is being used . 2. Ensure proper machine model print cartridge is properly connected. 3. Incorrect data in smartchip...
Service Manual
Page 97
.... Check, clean or replace the envelope feeder pick roll for wear and excess contamination. 5. Go to "System card assembly removal (X651, X652, X654, X656, and X658)" on the system card assembly. 7. on page 2-136. Replace the envelope feeder is not overfilled. 4. Diagnostic information 2-63 Remove all media present in media path. 3. Replace the envelope feeder assembly if problem remains. 8. on page 2-136. Remove the envelope feeder. 2. on page 2-136. 1. on page 2-136. 7462 Error code...
.... Check, clean or replace the envelope feeder pick roll for wear and excess contamination. 5. Go to "System card assembly removal (X651, X652, X654, X656, and X658)" on the system card assembly. 7. on page 2-136. Replace the envelope feeder is not overfilled. 4. Diagnostic information 2-63 Remove all media present in media path. 3. Replace the envelope feeder assembly if problem remains. 8. on page 2-136. Remove the envelope feeder. 2. on page 2-136. 1. on page 2-136. 7462 Error code...
Service Manual
Page 126
... a software error. Possible repair actions 1. Turn the machine off /on page 4-15. 5. 7462 Error code or message 922.28 922.29 922.30 Error contents Fuser warm-up failure Fuser type = 2 Fuser warm-up failure Fuser type = 2 After hot roll lamp detection, did not roll over to steady state control in the specified time. Turn the machine off/on . 2-92 Service Manual Replace the fuser unit assembly if problem remains. Ensure the proper voltage fuser is properly installed. 2. Turn...
... a software error. Possible repair actions 1. Turn the machine off /on page 4-15. 5. 7462 Error code or message 922.28 922.29 922.30 Error contents Fuser warm-up failure Fuser type = 2 Fuser warm-up failure Fuser type = 2 After hot roll lamp detection, did not roll over to steady state control in the specified time. Turn the machine off/on . 2-92 Service Manual Replace the fuser unit assembly if problem remains. Ensure the proper voltage fuser is properly installed. 2. Turn...
