User's Guide
Page 7
...printer 98 Removing a used print cartridge...98 Installing print cartridges...99 Refilling print cartridges...101 Using genuine Lexmark print cartridges 101 Aligning print cartridges...101 Cleaning the print cartridge nozzles 101 Wiping the print cartridge ...105 Ordering print cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and misfeeds troubleshooting 120 Print troubleshooting...123 Copy troubleshooting...141 Scan troubleshooting...143 Error messages on the printer display 146 Error messages on...
...printer 98 Removing a used print cartridge...98 Installing print cartridges...99 Refilling print cartridges...101 Using genuine Lexmark print cartridges 101 Aligning print cartridges...101 Cleaning the print cartridge nozzles 101 Wiping the print cartridge ...105 Ordering print cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and misfeeds troubleshooting 120 Print troubleshooting...123 Copy troubleshooting...141 Scan troubleshooting...143 Error messages on the printer display 146 Error messages on...
User's Guide
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...: 2 Click Documentation. 1 From the Finder desktop, double-click the Lexmark 3 Click View User's Guide (including Setup 5000 Series folder. An icon of the following : • Using the software (on the screen. your printer) Note: If necessary, click All Programs • Troubleshooting problems with photos Series. • Scanning (if supported by...
...: 2 Click Documentation. 1 From the Finder desktop, double-click the Lexmark 3 Click View User's Guide (including Setup 5000 Series folder. An icon of the following : • Using the software (on the screen. your printer) Note: If necessary, click All Programs • Troubleshooting problems with photos Series. • Scanning (if supported by...
User's Guide
Page 13
Note: Cartridge combinations vary depending on the product purchased. • Answer incoming telephone calls and talk to someone on setup troubleshooting. • Installation software for the printer • User's Guide in the back of the printer into the printer. Use for faxing. For more information about ...
Note: Cartridge combinations vary depending on the product purchased. • Answer incoming telephone calls and talk to someone on setup troubleshooting. • Installation software for the printer • User's Guide in the back of the printer into the printer. Use for faxing. For more information about ...
User's Guide
Page 16
See the following table to determine the best way to pass through the printer, as described in the "Troubleshooting" chapter. You can be successfully attached to set up the printer. telephone wall jack" on page 20. • Send and receive faxes without using a computer. ...; The printer • A telephone cord • A telephone wall jack • Use the fax line as a normal For more information, see the topics listed under "Setup troubleshooting" in the setup steps. • If you do need to connect it to a telephone line to fax CAUTION: Do not use the fax feature during...
See the following table to determine the best way to pass through the printer, as described in the "Troubleshooting" chapter. You can be successfully attached to set up the printer. telephone wall jack" on page 20. • Send and receive faxes without using a computer. ...; The printer • A telephone cord • A telephone wall jack • Use the fax line as a normal For more information, see the topics listed under "Setup troubleshooting" in the setup steps. • If you do need to connect it to a telephone line to fax CAUTION: Do not use the fax feature during...
User's Guide
Page 32
... Cards Details Download photos from your photos. Make quality greeting cards from a memory card, flash drive, CD, or digital camera to change printer settings and troubleshooting. At the bottom left corner of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance • Open the Solution Center...
... Cards Details Download photos from your photos. Make quality greeting cards from a memory card, flash drive, CD, or digital camera to change printer settings and troubleshooting. At the bottom left corner of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance • Open the Solution Center...
User's Guide
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...• In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 5000 Series. 3 Select Solution Center. The Solution Center is completed. 33 From here You can: How To • Learn how to such...photos, envelopes, cards, banners, iron-on the Solution Center icon. 2 Click Setup and diagnose printer. Print projects such as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Method 1 Method 2 1 From the desktop, double-click on transfers, and transparencies....
...• In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 5000 Series. 3 Select Solution Center. The Solution Center is completed. 33 From here You can: How To • Learn how to such...photos, envelopes, cards, banners, iron-on the Solution Center icon. 2 Click Setup and diagnose printer. Print projects such as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Method 1 Method 2 1 From the desktop, double-click on transfers, and transparencies....
User's Guide
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... appears. 3 Press . 4 Press or repeatedly until Language appears. 5 Press . 6 Press or repeatedly until the language you want appears on the display. 2 Press to save . Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one or more of the following : Press power button Make sure the printer is...
... appears. 3 Press . 4 Press or repeatedly until Language appears. 5 Press . 6 Press or repeatedly until the language you want appears on the display. 2 Press to save . Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one or more of the following : Press power button Make sure the printer is...
User's Guide
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... the System icon. Series. 2 Click Solution Center. 3 Click the Contact Information tab. For more information, see 1 Click Programs or All Programs Lexmark 5000 the computer documentation. Fax troubleshooting Cannot send or receive a fax These are using Windows Vista, click the System and Maintenance icon, and then click Device Manager. 3 Click the...
... the System icon. Series. 2 Click Solution Center. 3 Click the Contact Information tab. For more information, see 1 Click Programs or All Programs Lexmark 5000 the computer documentation. Fax troubleshooting Cannot send or receive a fax These are using Windows Vista, click the System and Maintenance icon, and then click Device Manager. 3 Click the...
User's Guide
Page 120
... Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering machine Jams and misfeeds troubleshooting Paper jam in the Automatic Document Feeder (ADF) 1 Pull the control panel up. 2 Push the roller lever gently to the left, pull it forward, and...
... Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering machine Jams and misfeeds troubleshooting Paper jam in the Automatic Document Feeder (ADF) 1 Pull the control panel up. 2 Push the roller lever gently to the left, pull it forward, and...
User's Guide
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... about: • Maximum loading amounts per paper type • Specific loading instructions for and clear any paper jams. For more information, see "Jams and misfeeds troubleshooting" on page 35. • Try loading one or more of specialty media at a time. 121 Note: To avoid paper jams, do not force paper into...
... about: • Maximum loading amounts per paper type • Specific loading instructions for and clear any paper jams. For more information, see "Jams and misfeeds troubleshooting" on page 35. • Try loading one or more of specialty media at a time. 121 Note: To avoid paper jams, do not force paper into...
User's Guide
Page 123
...or repeatedly until Photo Size appears. 6 Press . 7 Press or repeatedly until 10 x 15 cm appears. 14 Press . 15 Press Start Color or Start Black. Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using the camera control panel. 3 Wait for PictBridge Printing to appear on the display of the ... does not match the paper size that came with your camera to the camera, and insert the other high-quality images, for best results use Lexmark photo papers. • Use a paper that is loaded correctly in the paper support. • If your camera lets you to change the paper size...
...or repeatedly until Photo Size appears. 6 Press . 7 Press or repeatedly until 10 x 15 cm appears. 14 Press . 15 Press Start Color or Start Black. Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using the camera control panel. 3 Wait for PictBridge Printing to appear on the display of the ... does not match the paper size that came with your camera to the camera, and insert the other high-quality images, for best results use Lexmark photo papers. • Use a paper that is loaded correctly in the paper support. • If your camera lets you to change the paper size...
User's Guide
Page 141
... c Press Enter. 3 If the wireless access point (wireless router) responds, you will see "Request timed out." c Right-click the connection, and then click Repair. Copy troubleshooting Copier does not respond These are possible solutions. a Do one of the wireless access point (wireless router). Try one of the following : Check messages If...
... c Press Enter. 3 If the wireless access point (wireless router) responds, you will see "Request timed out." c Right-click the connection, and then click Repair. Copy troubleshooting Copier does not respond These are possible solutions. a Do one of the wireless access point (wireless router). Try one of the following : Check messages If...
User's Guide
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... and Faxes. 3 Double-click the printer you print. Removing and reinstalling the software For more of the following : Check messages Resolve all error messages. Scan troubleshooting Scanner does not respond These are possible solutions. Check Original Size setting Make sure that you selected. If a check mark appears next to the printer...
... and Faxes. 3 Double-click the printer you print. Removing and reinstalling the software For more of the following : Check messages Resolve all error messages. Scan troubleshooting Scanner does not respond These are possible solutions. Check Original Size setting Make sure that you selected. If a check mark appears next to the printer...
User's Guide
Page 164
... Cards 31 Photo Packages 31 Poster 31 Scan 31 Transfer Photos 31 using 31 buttons, Solution Center Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 using 33 C cable connections checking 134, 137 Caller ID changing using control panel 52 Caller ID not displayed 116 Caller ID, using...cartridges are in the wrong positions 149 cartridges, print aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 removing 98 using genuine Lexmark 101 wiping 102 CD printing photos from the computer 91 transferring all photos using computer 86 transferring selected photos using the computer 86 ...
... Cards 31 Photo Packages 31 Poster 31 Scan 31 Transfer Photos 31 using 31 buttons, Solution Center Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 using 33 C cable connections checking 134, 137 Caller ID changing using control panel 52 Caller ID not displayed 116 Caller ID, using...cartridges are in the wrong positions 149 cartridges, print aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 removing 98 using genuine Lexmark 101 wiping 102 CD printing photos from the computer 91 transferring all photos using computer 86 transferring selected photos using the computer 86 ...
User's Guide
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... settings 25 Settings menu 28 using 25 copier does not respond 141 copy making 73 menu 75 Copy button 31 copy quality, adjusting 73 copy troubleshooting copier does not respond 141 partial document or photo copies 143 poor copy quality 142 copying 73 adjusting quality 73 canceling after document loaded 76...
... settings 25 Settings menu 28 using 25 copier does not respond 141 copy making 73 menu 75 Copy button 31 copy quality, adjusting 73 copy troubleshooting copier does not respond 141 partial document or photo copies 143 poor copy quality 142 copying 73 adjusting quality 73 canceling after document loaded 76...
User's Guide
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... Sending tab 57 Fax Printing / Reports tab 57 Ringing and Answering tab 57 Speed Dial tab 57 using 56 Fax Solutions Software, using 59 fax troubleshooting Caller ID not displayed 116 can receive but not send fax 114 can send but not receive fax 113 cannot send or receive fax 111...
... Sending tab 57 Fax Printing / Reports tab 57 Ringing and Answering tab 57 Speed Dial tab 57 using 56 Fax Solutions Software, using 59 fax troubleshooting Caller ID not displayed 116 can receive but not send fax 114 can send but not receive fax 113 cannot send or receive fax 111...
User's Guide
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... 93 installing print cartridges 99 printer software 30, 110 iron-on transfers, loading 37 iron-on transfers, printing 69 J jams and misfeeds troubleshooting banner paper jams 122 paper jam in the automatic document feeder (ADF) 120 paper jam in the paper support 120 paper jam in the... junk faxes, blocking 58 L labels, loading 36 language changing 107 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 Lexmark Productivity Studio creating and viewing slideshow 94 library preferences changing 87 LINE port 14 load document 150 loading banner paper 37 custom-size paper...
... 93 installing print cartridges 99 printer software 30, 110 iron-on transfers, loading 37 iron-on transfers, printing 69 J jams and misfeeds troubleshooting banner paper jams 122 paper jam in the automatic document feeder (ADF) 120 paper jam in the paper support 120 paper jam in the... junk faxes, blocking 58 L labels, loading 36 language changing 107 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 Lexmark Productivity Studio creating and viewing slideshow 94 library preferences changing 87 LINE port 14 load document 150 loading banner paper 37 custom-size paper...
User's Guide
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... 101 installing 99 ordering 105 preserving 103 refilling 101 removing 98 using genuine Lexmark 101 wiping 102 print is dark or smudged 129 print jobs canceling 66 print settings saving and deleting 70 print speed is slow 125 print troubleshooting improving print quality 123 ink levels seem incorrect 127 ink levels seem...
... 101 installing 99 ordering 105 preserving 103 refilling 101 removing 98 using genuine Lexmark 101 wiping 102 print is dark or smudged 129 print jobs canceling 66 print settings saving and deleting 70 print speed is slow 125 print troubleshooting improving print quality 123 ink levels seem incorrect 127 ink levels seem...
User's Guide
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.../ Contrast setting 90 Despeckle setting 90 Exposure setting 91 scan lens, cleaning 103 scan request failed 151 scan settings changing 80 scan troubleshooting cannot scan to computer over network 145 partial document or photo scans 145 poor scanned image quality 144 scan was not successful 144 ... software settings, printer resetting to factory defaults 71 Solution Center understanding 33 Solution Center buttons Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 understanding 33 Speed Dial setting up fax groups 61 setting up individual fax numbers 61 using 40 using the Phonebook 45 speed...
.../ Contrast setting 90 Despeckle setting 90 Exposure setting 91 scan lens, cleaning 103 scan request failed 151 scan settings changing 80 scan troubleshooting cannot scan to computer over network 145 partial document or photo scans 145 poor scanned image quality 144 scan was not successful 144 ... software settings, printer resetting to factory defaults 71 Solution Center understanding 33 Solution Center buttons Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 understanding 33 Speed Dial setting up fax groups 61 setting up individual fax numbers 61 using 40 using the Phonebook 45 speed...
User's Guide
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...drive using computer 86 from flash drive using the computer 86 transparencies loading 37 printing 70 transparencies or photos contain white lines 130 troubleshooting blank or incorrect page prints 128 cartridge missing error 152 characters on printout are missing or unexpected 128 checking port setting 136 ...paper jam in the printer 120, 148 paper or specialty media misfeeds 121 printer does not feed paper, envelopes, or specialty media 121 troubleshooting, print improving print quality 123 ink levels seem incorrect 127 ink levels seem to go down quickly 127 partial 4x6in. (10x15cm) photo ...
...drive using computer 86 from flash drive using the computer 86 transparencies loading 37 printing 70 transparencies or photos contain white lines 130 troubleshooting blank or incorrect page prints 128 cartridge missing error 152 characters on printout are missing or unexpected 128 checking port setting 136 ...paper jam in the printer 120, 148 paper or specialty media misfeeds 121 printer does not feed paper, envelopes, or specialty media 121 troubleshooting, print improving print quality 123 ink levels seem incorrect 127 ink levels seem to go down quickly 127 partial 4x6in. (10x15cm) photo ...