User's Guide
Page 7
... print cartridge...98 Installing print cartridges...99 Refilling print cartridges...101 Using genuine Lexmark print cartridges 101 Aligning print cartridges...101 Cleaning the print cartridge nozzles 101 Wiping the print cartridge nozzles and contacts 102 Preserving the print cartridges...103 ...cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and misfeeds troubleshooting 120 Print troubleshooting...123 Copy troubleshooting...141 Scan troubleshooting...143 Error messages on the printer display 146 Error...
... print cartridge...98 Installing print cartridges...99 Refilling print cartridges...101 Using genuine Lexmark print cartridges 101 Aligning print cartridges...101 Cleaning the print cartridge nozzles 101 Wiping the print cartridge nozzles and contacts 102 Preserving the print cartridges...103 ...cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and misfeeds troubleshooting 120 Print troubleshooting...123 Copy troubleshooting...141 Scan troubleshooting...143 Error messages on the printer display 146 Error...
User's Guide
Page 109
Check ink Check the ink levels, and install new print cartridges if necessary. Check power If the light is not on, see "Power button is displayed, see "Error messages on the printer display" on page 107. Reload paper Remove and then load paper. Check printer default and pause ... the power supply from the printer. 4 Reconnect the power supply to print. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. Try one or more of the following: Check messages If an error message is not lit" on page 146.
Check ink Check the ink levels, and install new print cartridges if necessary. Check power If the light is not on, see "Power button is displayed, see "Error messages on the printer display" on page 107. Reload paper Remove and then load paper. Check printer default and pause ... the power supply from the printer. 4 Reconnect the power supply to print. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. Try one or more of the following: Check messages If an error message is not lit" on page 146.
User's Guide
Page 116
Depending on page 52. Check ink Check the ink levels, and install a new print cartridge if necessary. Fax Error The fax machines have been removed. 1 2 3 Reinsert the print cartridges. There may have been a problem with the quality of the printer. 4 Use a clean, lint-free cloth dampened with water to display Caller ID ... the white roller out of the telephone line connection. 116 Received fax has poor print quality These are possible causes and solutions. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have stopped communicating.
Depending on page 52. Check ink Check the ink levels, and install a new print cartridge if necessary. Fax Error The fax machines have been removed. 1 2 3 Reinsert the print cartridges. There may have been a problem with the quality of the printer. 4 Use a clean, lint-free cloth dampened with water to display Caller ID ... the white roller out of the telephone line connection. 116 Received fax has poor print quality These are possible causes and solutions. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have stopped communicating.
User's Guide
Page 142
... document is loaded facedown in the Automatic Document Feeder (ADF) and centered between the ADF paper guides. If you scanning from a magazine or a newspaper, see "Error messages on the printer display" on page 146. Check quality of original document If the quality of the document or image. Are you are possible... 1 Load the document facedown in print These are copying or scanning from a magazine or a newspaper? Check ink Check the ink levels, and install a new print cartridge if necessary. Review steps to lighten or darken the copy. 7 Press Start Color or Start Black.
... document is loaded facedown in the Automatic Document Feeder (ADF) and centered between the ADF paper guides. If you scanning from a magazine or a newspaper, see "Error messages on the printer display" on page 146. Check quality of original document If the quality of the document or image. Are you are possible... 1 Load the document facedown in print These are copying or scanning from a magazine or a newspaper? Check ink Check the ink levels, and install a new print cartridge if necessary. Review steps to lighten or darken the copy. 7 Press Start Color or Start Black.
User's Guide
Page 146
... possible solutions. Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Disconnect the power cord from print cartridge 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge. Check cable ... power cord to the electrical outlet. 4 If the button is turned on. Try one or more information, see "Aligning print cartridges" on the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the following...
... possible solutions. Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Disconnect the power cord from print cartridge 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge. Check cable ... power cord to the electrical outlet. 4 If the button is turned on. Try one or more information, see "Aligning print cartridges" on the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the following...
User's Guide
Page 147
...not reappear, reinsert the color print cartridge. 7 If the error reappears, replace the color print cartridge with the following : Remove any obstructions 1 Pull the control panel up. 2 Raise the cartridge access door. 3 Remove any objects blocking the path of the cartridges is not working properly. Black ... following procedure to determine which cartridge is not working properly. 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power cord to continue. If the error does not reappear, the problem...
...not reappear, reinsert the color print cartridge. 7 If the error reappears, replace the color print cartridge with the following : Remove any obstructions 1 Pull the control panel up. 2 Raise the cartridge access door. 3 Remove any objects blocking the path of the cartridges is not working properly. Black ... following procedure to determine which cartridge is not working properly. 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power cord to continue. If the error does not reappear, the problem...
User's Guide
Page 149
... the USB port of the computer. Once properly loaded, Document Loaded appears on page 38. 2 Press . Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge. 2 Disconnect the power cord from the ADF while a print, scan, copy, or fax job is connected. Note...
... the USB port of the computer. Once properly loaded, Document Loaded appears on page 38. 2 Press . Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge. 2 Disconnect the power cord from the ADF while a print, scan, copy, or fax job is connected. Note...
User's Guide
Page 150
...; Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one . 5 Reinsert the print cartridge. 6 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one . To begin printing, copying, or faxing, load a document into the ADF. 1 Load...
...; Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one . 5 Reinsert the print cartridge. 6 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one . To begin printing, copying, or faxing, load a document into the ADF. 1 Load...
User's Guide
Page 152
...make sure it directly into a surge protector, unplug the printer, and plug it is properly installed. 152 Left/Right Cartridge Missing ? The error message closes, and the Canceling Printing dialog box appears. 2 Follow the instructions on . Is there a problem with the... is plugged into an electrical outlet. Click Help on the computer screen Clearing error messages 1 Correct the error condition explained in the error message. If the error remains, but you want to install a print cartridge. This message indicates that came with the connections? Reboot computer Turn off ....
...make sure it directly into a surge protector, unplug the printer, and plug it is properly installed. 152 Left/Right Cartridge Missing ? The error message closes, and the Canceling Printing dialog box appears. 2 Follow the instructions on . Is there a problem with the... is plugged into an electrical outlet. Click Help on the computer screen Clearing error messages 1 Correct the error condition explained in the error message. If the error remains, but you want to install a print cartridge. This message indicates that came with the connections? Reboot computer Turn off ....
User's Guide
Page 153
... Follow the instructions on the error screen. For more information, see "Checking printer readiness" on page 105. Try the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 5000 Series. 3 Click Solution... Fixing a printing failure Follow the instructions on page 99. To receive a more specific error message because the printer and the computer do not have bidirectional communication. Ink Low A print cartridge is almost out of the following : • Before sending a document to print. If...
... Follow the instructions on the error screen. For more information, see "Checking printer readiness" on page 105. Try the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 5000 Series. 3 Click Solution... Fixing a printing failure Follow the instructions on page 99. To receive a more specific error message because the printer and the computer do not have bidirectional communication. Ink Low A print cartridge is almost out of the following : • Before sending a document to print. If...
User's Guide
Page 161
...service, damaged beyond the limit of its duty cycle -Use of printing media outside of all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). Replacement is not available to you if the product you present this product for warranty service, ...product. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not warrant uninterrupted or error-free operation of any Suppliers and Remarketers of this limited warranty, you for this product throughout its Suppliers' and Remarketers' limitations ...
...service, damaged beyond the limit of its duty cycle -Use of printing media outside of all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). Replacement is not available to you if the product you present this product for warranty service, ...product. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not warrant uninterrupted or error-free operation of any Suppliers and Remarketers of this limited warranty, you for this product throughout its Suppliers' and Remarketers' limitations ...
User's Guide
Page 164
...automatically 88, 90 adjusting the hue of a photo 89 adjusting the saturation of a photo 89 Advanced button 33 aligning print cartridges 101 alignment error 146 answering machine receiving a fax using computer 54 receiving a fax using control panel 44 Auto Answer 57 Automatic Document Feeder... 111 cards loading 36 printing 67 carrier jam error 147 cartridge error 146 cartridge missing error 152 cartridges are in the wrong positions 149 cartridges, print aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 removing 98 using genuine Lexmark 101 wiping 102 CD printing photos from the...
...automatically 88, 90 adjusting the hue of a photo 89 adjusting the saturation of a photo 89 Advanced button 33 aligning print cartridges 101 alignment error 146 answering machine receiving a fax using computer 54 receiving a fax using control panel 44 Auto Answer 57 Automatic Document Feeder... 111 cards loading 36 printing 67 carrier jam error 147 cartridge error 146 cartridge missing error 152 cartridges are in the wrong positions 149 cartridges, print aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 removing 98 using genuine Lexmark 101 wiping 102 CD printing photos from the...
User's Guide
Page 165
... photo 89 enlarging an image 75 envelopes loading 35 printing 67 error 1205 149 error 1206 149 error messages alignment error 146 black ink low 147 cannot retrieve application list 146 cartridge error 146 cartridge missing 152 cartridges are in the wrong positions 149 clear carrier jam 147 clear ...available 152 computer not connected 148 cover open 149 document load error 149 error 1205 149 error 1206 149 failed to connect 117 fax error 116 fax mode unsupported 117 general printing problem 153 ink low 153 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 165
... photo 89 enlarging an image 75 envelopes loading 35 printing 67 error 1205 149 error 1206 149 error messages alignment error 146 black ink low 147 cannot retrieve application list 146 cartridge error 146 cartridge missing 152 cartridges are in the wrong positions 149 clear carrier jam 147 clear ...available 152 computer not connected 148 cover open 149 document load error 149 error 1205 149 error 1206 149 failed to connect 117 fax error 116 fax mode unsupported 117 general printing problem 153 ink low 153 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 165
User's Guide
Page 166
...of paper 153 paper jam 154 phone line busy 118 phone line error 119 photo ink low 147 PictBridge communications error 151 printing failure 153 remote fax error 118 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 scan request failed 151 Exposure changing setting 91 EXT ...81 e-mailing an image 81 F factory default settings resetting printer 71 resetting printer software 71 faded colors 128 failed to connect error message 117 Fax menu 46 fax activity reports 62 activity reports using the control panel 52 confirmation reports 62 customizing settings 56 forwarding...
...of paper 153 paper jam 154 phone line busy 118 phone line error 119 photo ink low 147 PictBridge communications error 151 printing failure 153 remote fax error 118 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 scan request failed 151 Exposure changing setting 91 EXT ...81 e-mailing an image 81 F factory default settings resetting printer 71 resetting printer software 71 faded colors 128 failed to connect error message 117 Fax menu 46 fax activity reports 62 activity reports using the control panel 52 confirmation reports 62 customizing settings 56 forwarding...
User's Guide
Page 167
... finding 9 ink levels seem incorrect 127 ink levels seem to go down quickly 127 ink low error 153 inserting flash drives 83 PictBridge-enabled digital camera 93 installing print cartridges 99 printer software 30, 110 iron-on transfers, loading 37 iron-on transfers, printing 69 ...junk faxes using control panel 49 junk faxes, blocking 58 L labels, loading 36 language changing 107 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 Lexmark Productivity Studio creating and viewing slideshow 94 library preferences changing 87 LINE port 14 load document 150 loading banner...
... finding 9 ink levels seem incorrect 127 ink levels seem to go down quickly 127 ink low error 153 inserting flash drives 83 PictBridge-enabled digital camera 93 installing print cartridges 99 printer software 30, 110 iron-on transfers, loading 37 iron-on transfers, printing 69 ...junk faxes using control panel 49 junk faxes, blocking 58 L labels, loading 36 language changing 107 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 Lexmark Productivity Studio creating and viewing slideshow 94 library preferences changing 87 LINE port 14 load document 150 loading banner...
User's Guide
Page 168
...from CD or flash drive using computer 86 transferring selected photos from CD or flash drive using the computer 86 PictBridge communications error 151 PictBridge menu 84 PictBridge port 14 PictBridge-enabled camera, connecting 84 PictBridge-enabled digital camera, printing photos from 93 ... folders changing 87 preferences, temporary files changing 87 print cartridge checking 126 print cartridge nozzles, cleaning 101 print cartridges aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 refilling 101 removing 98 using genuine Lexmark 101 wiping 102 print is dark or smudged 129 print...
...from CD or flash drive using computer 86 transferring selected photos from CD or flash drive using the computer 86 PictBridge communications error 151 PictBridge menu 84 PictBridge port 14 PictBridge-enabled camera, connecting 84 PictBridge-enabled digital camera, printing photos from 93 ... folders changing 87 preferences, temporary files changing 87 print cartridge checking 126 print cartridge nozzles, cleaning 101 print cartridges aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 refilling 101 removing 98 using genuine Lexmark 101 wiping 102 print is dark or smudged 129 print...
User's Guide
Page 169
... reports fax activity 62 fax confirmation 62 reports, fax activity using the control panel 52 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 ring patterns setting using control panel 51 ring patterns, setting 60 RJ11 adapter 17 rotating photo 88 S safety information 2 saving a scanned image 80 ...
... reports fax activity 62 fax confirmation 62 reports, fax activity using the control panel 52 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 ring patterns setting using control panel 51 ring patterns, setting 60 RJ11 adapter 17 rotating photo 88 S safety information 2 saving a scanned image 80 ...
User's Guide
Page 170
... to connect 117 fax error 116 fax mode unsupported 117 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 memory full 151 phone line busy 118 phone line error 119 photo ink low 147 PictBridge communications error 151 printing failure error 153 remote fax error 118 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 troubleshooting, fax...
... to connect 117 fax error 116 fax mode unsupported 117 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 memory full 151 phone line busy 118 phone line error 119 photo ink low 147 PictBridge communications error 151 printing failure error 153 remote fax error 118 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 troubleshooting, fax...
User's Guide (Mac)
Page 163
... lit, press . 5 Reinsert the black (or photo) print cartridge. Error messages Alignment Error These are possible solutions. Continue with the following : Remove tape from the electrical outlet. 3 Reconnect the power cord to align the cartridge. For more of the cartridges is not working properly. If the error does not reappear, the problem has been corrected. Black...
... lit, press . 5 Reinsert the black (or photo) print cartridge. Error messages Alignment Error These are possible solutions. Continue with the following : Remove tape from the electrical outlet. 3 Reconnect the power cord to align the cartridge. For more of the cartridges is not working properly. If the error does not reappear, the problem has been corrected. Black...
User's Guide (Mac)
Page 167
Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are one or more information, see "Installing print cartridges" on the display. Photo size error. Troubleshooting 167 Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power...
Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are one or more information, see "Installing print cartridges" on the display. Photo size error. Troubleshooting 167 Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect the power...
