User's Guide
Page 4
... Maintaining ink cartridges...132 Cleaning the exterior of the printer...134 Cleaning the scanner glass...134 Cleaning the touch screen...135 Troubleshooting 136 Before you troubleshoot...136 Using the Service Center to solve printer problems 136 If Troubleshooting does not solve your problem 136 Setup troubleshooting...136 Jams and misfeeds troubleshooting...141 Contents 4
... Maintaining ink cartridges...132 Cleaning the exterior of the printer...134 Cleaning the scanner glass...134 Cleaning the touch screen...135 Troubleshooting 136 Before you troubleshoot...136 Using the Service Center to solve printer problems 136 If Troubleshooting does not solve your problem 136 Setup troubleshooting...136 Jams and misfeeds troubleshooting...141 Contents 4
User's Guide
Page 146
...THE ACCESS POINT (ROUTER) 1 Unplug the power cord from your system. Copy and scan troubleshooting • "Copier or scanner does not respond" on page 147 • "Scanner unit does not close" on the printed image, then contact technical support. SELECT A LOWER PRINT QUALITY FROM THE PRINTER ... Computer slows down when printing These are possible solutions. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. • Remove as...
...THE ACCESS POINT (ROUTER) 1 Unplug the power cord from your system. Copy and scan troubleshooting • "Copier or scanner does not respond" on page 147 • "Scanner unit does not close" on the printed image, then contact technical support. SELECT A LOWER PRINT QUALITY FROM THE PRINTER ... Computer slows down when printing These are possible solutions. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. • Remove as...
User's Guide
Page 147
Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER ...computer" on page 148 • "Cannot scan to a computer over a network" on page 148 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL ...
Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER ...computer" on page 148 • "Cannot scan to a computer over a network" on page 148 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL ...
User's Guide
Page 196
...not print wirelessly 164 printer does not respond 140 printer memory fax 100 printer printing blank pages 140 printer problems, basic solutions 136 printer software installing 26 uninstalling 25 printer solutions 129 printer, setting as default 54 ... history report 99 receiving faxes Auto Answer setting 93, 94 automatically 93 manually 94 tips 93, 94 recycling 7 Lexmark products 15 WEEE statement 178 redial attempts setting 89 redial time setting 89 reducing an image 60 repeating an image... quality 69 PIN 69 scan job canceling 70 scan was not successful 148 scanner glass cleaning 134 Index 196
...not print wirelessly 164 printer does not respond 140 printer memory fax 100 printer printing blank pages 140 printer problems, basic solutions 136 printer software installing 26 uninstalling 25 printer solutions 129 printer, setting as default 54 ... history report 99 receiving faxes Auto Answer setting 93, 94 automatically 93 manually 94 tips 93, 94 recycling 7 Lexmark products 15 WEEE statement 178 redial attempts setting 89 redial time setting 89 reducing an image 60 repeating an image... quality 69 PIN 69 scan job canceling 70 scan was not successful 148 scanner glass cleaning 134 Index 196
User's Guide
Page 197
...loading 33 tray loading paper 27 troubleshooting checking an unresponsive printer 136 contacting technical support 136 fax checklist 150 Service Center 136 solving basic printer problems 136 wireless network 157 troubleshooting, copy scanner unit does not close 147 troubleshooting, copy and scan cannot scan to computer over a network 148 copier or... scanner does not respond 147 partial document or photo scans 147 poor scanned image quality 147 scan not successful 148 scanning takes too long or ...
...loading 33 tray loading paper 27 troubleshooting checking an unresponsive printer 136 contacting technical support 136 fax checklist 150 Service Center 136 solving basic printer problems 136 wireless network 157 troubleshooting, copy scanner unit does not close 147 troubleshooting, copy and scan cannot scan to computer over a network 148 copier or... scanner does not respond 147 partial document or photo scans 147 poor scanned image quality 147 scan not successful 148 scanning takes too long or ...
Quick Reference
Page 27
S safety information 2 scan job canceling 19 scanner unit location 6 scanning creating a PDF from scan 19 documents for e-mailing 18 tips 18 to a computer 18 to a flash drive 18 to a memory card 18 ... copying 17 e-mailing 19 scanning 18 touch screen navigating 8 troubleshooting checking an unresponsive printer 21 contacting technical support 21 Service Center 21 solving basic printer problems 21 troubleshooting, print cannot delete documents from print queue 24 troubleshooting, setup cannot print through USB 24 incorrect language appears on display 22 page does...
S safety information 2 scan job canceling 19 scanner unit location 6 scanning creating a PDF from scan 19 documents for e-mailing 18 tips 18 to a computer 18 to a flash drive 18 to a memory card 18 ... copying 17 e-mailing 19 scanning 18 touch screen navigating 8 troubleshooting checking an unresponsive printer 21 contacting technical support 21 Service Center 21 solving basic printer problems 21 troubleshooting, print cannot delete documents from print queue 24 troubleshooting, setup cannot print through USB 24 incorrect language appears on display 22 page does...
SmartSolutions User's Guide
Page 18
.... Before you hear a dial tone. • Load an original document faceup into the ADF or facedown on the scanner glass. • When using the scanner glass, close the scanner lid to solve most SmartSolutions problems. Make sure: • Your printer and computer are each sheet as it is turned on the scanned image. Tips...
.... Before you hear a dial tone. • Load an original document faceup into the ADF or facedown on the scanner glass. • When using the scanner glass, close the scanner lid to solve most SmartSolutions problems. Make sure: • Your printer and computer are each sheet as it is turned on the scanned image. Tips...