User Guide
Page 65
Maintaining the printer 65 6 Using a damp, clean cotton swab, wipe the sensor area. 7 Close the scanner cover. Cleaning the printhead lens 1 Open door A. 2 Remove the waste toner bottle.
Maintaining the printer 65 6 Using a damp, clean cotton swab, wipe the sensor area. 7 Close the scanner cover. Cleaning the printhead lens 1 Open door A. 2 Remove the waste toner bottle.
User Guide
Page 66
Maintaining the printer 66 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back into place. 5 Insert the waste toner bottle, and then close the door.
Maintaining the printer 66 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back into place. 5 Insert the waste toner bottle, and then close the door.
User Guide
Page 69
CX920, CX921, CX922, CX923, and CX924 toner cartridges Toner cartridges Part number Black 76C00K0 Cyan 76C00C0 Magenta 76C00M0 Yellow 76C00Y0 CX921, CX922, CX923, and CX924 toner cartridges High yield toner cartridges Black Cyan Magenta Yellow Part number 86C0HK0 76C0HC0 76C0HM0 76C0HY0 CX927 toner cartridges Toner... photoconductor unit Color photoconductor unit Part number 76C0PK0 76C0PV0 Ordering a waste toner bottle Item Waste toner bottle Part number 54G0W00 Maintaining the printer 69 Ordering toner cartridges Notes: • The estimated cartridge yield is based on the...
CX920, CX921, CX922, CX923, and CX924 toner cartridges Toner cartridges Part number Black 76C00K0 Cyan 76C00C0 Magenta 76C00M0 Yellow 76C00Y0 CX921, CX922, CX923, and CX924 toner cartridges High yield toner cartridges Black Cyan Magenta Yellow Part number 86C0HK0 76C0HC0 76C0HM0 76C0HY0 CX927 toner cartridges Toner... photoconductor unit Color photoconductor unit Part number 76C0PK0 76C0PV0 Ordering a waste toner bottle Item Waste toner bottle Part number 54G0W00 Maintaining the printer 69 Ordering toner cartridges Notes: • The estimated cartridge yield is based on the...
User Guide
Page 71
Maintaining the printer 71 Replacing parts and supplies Replacing a toner cartridge 1 Open door A. 2 Remove the toner cartridge. 3 Unpack the new toner cartridge. 4 Shake the toner cartridge three times.
Maintaining the printer 71 Replacing parts and supplies Replacing a toner cartridge 1 Open door A. 2 Remove the toner cartridge. 3 Unpack the new toner cartridge. 4 Shake the toner cartridge three times.
User Guide
Page 72
Maintaining the printer 72 5 Insert the new toner cartridge. 6 Remove the waste toner bottle.
Maintaining the printer 72 5 Insert the new toner cartridge. 6 Remove the waste toner bottle.
User Guide
Page 73
Maintaining the printer 73 7 Using the printhead wiper, clean the printhead lens. 8 Insert the wiper back into place. 9 Insert the waste toner bottle, and then close the door.
Maintaining the printer 73 7 Using the printhead wiper, clean the printhead lens. 8 Insert the wiper back into place. 9 Insert the waste toner bottle, and then close the door.
User Guide
Page 74
Maintaining the printer 74 Replacing a photoconductor unit 1 Open door A. 2 Remove the waste toner bottle. 3 Remove the photoconductor unit. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity.
Maintaining the printer 74 Replacing a photoconductor unit 1 Open door A. 2 Remove the waste toner bottle. 3 Remove the photoconductor unit. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity.
User Guide
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Maintaining the printer 77 8 Insert the waste toner bottle, and then close the door.
Maintaining the printer 77 8 Insert the waste toner bottle, and then close the door.
User Guide
Page 78
Maintaining the printer 78 Replacing the waste toner bottle 1 Open door A. 2 Remove the waste toner bottle. 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back to into place. 5 Unpack the new waste toner bottle.
Maintaining the printer 78 Replacing the waste toner bottle 1 Open door A. 2 Remove the waste toner bottle. 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back to into place. 5 Unpack the new waste toner bottle.
User Guide
Page 79
Replacing the pick, feed, and separator rollers 1 Pick roller 2 Feed roller 3 Separator roller Maintaining the printer 79 6 Insert the new waste toner bottle, and then close the door.
Replacing the pick, feed, and separator rollers 1 Pick roller 2 Feed roller 3 Separator roller Maintaining the printer 79 6 Insert the new waste toner bottle, and then close the door.
User Guide
Page 137
... the settings on the printer control panel. b Print the document. Step 5 Go to step 5. Troubleshooting Action Yes Step 2 a Depending on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog. Go to step 6.
... the settings on the printer control panel. b Print the document. Step 5 Go to step 5. Troubleshooting Action Yes Step 2 a Depending on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog. Go to step 6.
User Guide
Page 139
... Trailing edge Note: Before solving the problem, print the print quality test pages. Action Step 1 a From the home screen, touch Settings > Print > Quality. b Adjust the toner darkness. b Start the process. The problem is solved. Go to direct light for more than one minute. From the home screen, touch Settings > Troubleshooting > Print...
... Trailing edge Note: Before solving the problem, print the print quality test pages. Action Step 1 a From the home screen, touch Settings > Print > Quality. b Adjust the toner darkness. b Start the process. The problem is solved. Go to direct light for more than one minute. From the home screen, touch Settings > Troubleshooting > Print...
User Guide
Page 140
... lines ABCDE ABCDE ABCDE Notes: • Before solving the problem, print the print quality test pages. b Remove, and then reinstall the photoconductor unit and the toner cartridge. b Print the document. Do horizontal dark lines still appear on your prints, then see the "Repeating defects" topic. Troubleshooting 140 Action Yes Step 4 a Inspect...
... lines ABCDE ABCDE ABCDE Notes: • Before solving the problem, print the print quality test pages. b Remove, and then reinstall the photoconductor unit and the toner cartridge. b Print the document. Do horizontal dark lines still appear on your prints, then see the "Repeating defects" topic. Troubleshooting 140 Action Yes Step 4 a Inspect...
User Guide
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... package. b Print the document. The problem is solved. Go to step 6. b Print the document. Step 3 Go to step 5. a Depending on your operating system, increase the toner darkness from the Printing Preferences or Print dialog. Is the print still too light? Are you are printing on. b Print the document. The problem is...
... package. b Print the document. The problem is solved. Go to step 6. b Print the document. Step 3 Go to step 5. a Depending on your operating system, increase the toner darkness from the Printing Preferences or Print dialog. Is the print still too light? Are you are printing on. b Print the document. The problem is...
User Guide
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b Replace the photoconductor unit. c Print the document. Is the printer free of leaked toner? The problem is solved. b Print a document. Yes Go to step 4. Step 4 a Replace the textured or rough paper loaded in the tray. Is the... > Device > Preferences. Go to step 2. Is the print still too light? Is the print still mottled? Action Step 1 Check the printer for leaked toner contamination. Do the settings match? Go to determine which color is solved. Troubleshooting 146 Action Step 8 a Inspect the test pages to step 5. From the home...
b Replace the photoconductor unit. c Print the document. Is the printer free of leaked toner? The problem is solved. b Print a document. Yes Go to step 4. Step 4 a Replace the textured or rough paper loaded in the tray. Is the... > Device > Preferences. Go to step 2. Is the print still too light? Is the print still mottled? Action Step 1 Check the printer for leaked toner contamination. Do the settings match? Go to determine which color is solved. Troubleshooting 146 Action Step 8 a Inspect the test pages to step 5. From the home...
User Guide
Page 151
... reinstall the photoconductor unit. Is the page or image still clipped? b Remove, and then reinstall the photoconductor unit. Is the page or image still clipped? Toner easily rubs off ? Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than one minute. Does the...
... reinstall the photoconductor unit. Is the page or image still clipped? b Remove, and then reinstall the photoconductor unit. Is the page or image still clipped? Toner easily rubs off ? Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than one minute. Does the...
User Guide
Page 152
texture, and weight from the Printing Preferences or Print dialog. Does the toner easily rub off? From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. b Replace the photoconductor unit. Is the print density uneven? Is the ...
texture, and weight from the Printing Preferences or Print dialog. Does the toner easily rub off? From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. b Replace the photoconductor unit. Is the print density uneven? Is the ...
User Guide
Page 157
... on your operating system, specify the paper size solved. No Go to step 3. b Print the document. Color quality problems Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 Adjust the toner darkness. 3 Apply the changes. Troubleshooting 157 Action Yes Step 2 The problem is solved. Step 3 a Check if the trays are...
... on your operating system, specify the paper size solved. No Go to step 3. b Print the document. Color quality problems Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 Adjust the toner darkness. 3 Apply the changes. Troubleshooting 157 Action Yes Step 2 The problem is solved. Step 3 a Check if the trays are...
User Guide
Page 158
...color formats. • sRGB Display-Produces an output that approximates the colors displayed on a computer monitor. This setting uses only black toner to approximate the Specifications for the sRGB Display color correction. How is optimized for printing photographs. • Display‑... the color you want. Computer screens, scanners, and digital cameras use this manner. Cyan, magenta, yellow, and black inks or toners can be added in various amounts to produce a certain color. Printing presses, inkjet printers, and color laser printers create colors in nature...
...color formats. • sRGB Display-Produces an output that approximates the colors displayed on a computer monitor. This setting uses only black toner to approximate the Specifications for the sRGB Display color correction. How is optimized for printing photographs. • Display‑... the color you want. Computer screens, scanners, and digital cameras use this manner. Cyan, magenta, yellow, and black inks or toners can be added in various amounts to produce a certain color. Printing presses, inkjet printers, and color laser printers create colors in nature...
User Guide
Page 162
... or on the scanner glass. Troubleshooting 162 Can receive but not receive faxes Action Step 1 Make sure that came with the supply. Step 3 Replace the toner cartridge. Can you receive faxes? No Go to step 3. Can you send faxes? The problem is not empty. Step 2 Check the ring count delay settings...
... or on the scanner glass. Troubleshooting 162 Can receive but not receive faxes Action Step 1 Make sure that came with the supply. Step 3 Replace the toner cartridge. Can you receive faxes? No Go to step 3. Can you send faxes? The problem is not empty. Step 2 Check the ring count delay settings...