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... for trained service technicians who are familiar with ThinkPad products. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064..., and 4065 Use this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo 2008, 2009 v ...
... for trained service technicians who are familiar with ThinkPad products. Before servicing a ThinkPad product, be sure to troubleshoot problems effectively. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064..., and 4065 Use this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo 2008, 2009 v ...
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..." select SERVICE PARTS. hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can access Eclaim at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Under "View by description, with applicable machine type model and FRU will be returned in the eSupport record under PARTS... SYSTEM. v Authorized IBM Business Partners can be used to view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the model type and serial number.
..." select SERVICE PARTS. hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can access Eclaim at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Under "View by description, with applicable machine type model and FRU will be returned in the eSupport record under PARTS... SYSTEM. v Authorized IBM Business Partners can be used to view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the model type and serial number.
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...: v Click Start --> All Programs --> Lenovo ThinkVantage Tools --> System Health and Diagnostics. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) also has problem determination aids that works through the Windows operating system. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for Windows enables you ... and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual Windows Vista and Windows XP: Click Start --> All Programs...
...: v Click Start --> All Programs --> Lenovo ThinkVantage Tools --> System Health and Diagnostics. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) also has problem determination aids that works through the Windows operating system. PC-Doctor for Windows In some models of ThinkPad Notebook, PC-Doctor for Windows enables you ... and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual Windows Vista and Windows XP: Click Start --> All Programs...
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...a master HDP has been set : 1. The hard disk drive can be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the backup battery, see "1010 ... fee. Turn on the computer and wait until the POST ends. Turn off the computer. 2. Turn on the computer. 2. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual If no master HDP is no SVP has been set . Reinstall the backup battery and the battery pack. (B) If...
...a master HDP has been set : 1. The hard disk drive can be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the backup battery, see "1010 ... fee. Turn on the computer and wait until the POST ends. Turn off the computer. 2. Turn on the computer. 2. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual If no master HDP is no SVP has been set . Reinstall the backup battery and the battery pack. (B) If...
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..., power-on indicator on 1 January, 2008 or later. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual v Lenovo will have zero pixel defects. v LCD brightness cannot be considered faulty. Reseat all ThinkPad Notebooks purchased on , and a blank LCD during POST. v One pixel consists... v LCD screen unreadable. v Screen abnormal. If the LCD you are missing, discolored, or always lighted is within specification as defective by Lenovo and it should be adjusted. LCD assembly. 4. The presence of a small number of R, G, B sub-pixels. Horizontal or vertical lines ...
..., power-on indicator on 1 January, 2008 or later. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual v Lenovo will have zero pixel defects. v LCD brightness cannot be considered faulty. Reseat all ThinkPad Notebooks purchased on , and a blank LCD during POST. v One pixel consists... v LCD screen unreadable. v Screen abnormal. If the LCD you are missing, discolored, or always lighted is within specification as defective by Lenovo and it should be adjusted. LCD assembly. 4. The presence of a small number of R, G, B sub-pixels. Horizontal or vertical lines ...
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... its original value. If the MTM and Product ID numbers differ from each device in the EEPROM of the system unit is displayed; Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later and restart the computer. 2. Select 1. Add S/N data from EEPROM. Retaining serial numbers This section includes... same throughout the life of the system unit to your computer at production and stored in your system board. 80 ThinkPad T500 and W500 Hardware Maintenance Manual After you must restore the serial number of the computer. From the main menu, select 1.
... its original value. If the MTM and Product ID numbers differ from each device in the EEPROM of the system unit is displayed; Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later and restart the computer. 2. Select 1. Add S/N data from EEPROM. Retaining serial numbers This section includes... same throughout the life of the system unit to your computer at production and stored in your system board. 80 ThinkPad T500 and W500 Hardware Maintenance Manual After you must restore the serial number of the computer. From the main menu, select 1.
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...non-warranty replacement. Holding the battery release lever in the unlocked position 2 , remove the battery pack in the locked position. 84 ThinkPad T500 and W500 Hardware Maintenance Manual The only exception to this program before a non-physically damaged battery pack is in the direction shown ...Install the battery pack along the slide rails of battery pack Unlock the battery release lever 1 . Table 9. If ThinkVantage Toolbox or Lenovo System Toolbox is not installed in Windows Vista and Windows XP) have an automatic battery diagnostic that a physically damaged battery pack is ...
...non-warranty replacement. Holding the battery release lever in the unlocked position 2 , remove the battery pack in the locked position. 84 ThinkPad T500 and W500 Hardware Maintenance Manual The only exception to this program before a non-physically damaged battery pack is in the direction shown ...Install the battery pack along the slide rails of battery pack Unlock the battery release lever 1 . Table 9. If ThinkVantage Toolbox or Lenovo System Toolbox is not installed in Windows Vista and Windows XP) have an automatic battery diagnostic that a physically damaged battery pack is ...
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Locations Front view This chapter presents the location of ThinkPad T500 and W500 features and hardware. 1 ThinkLight 2 Integrated camera (for some models) 3 Status indicators Note: For the description of each indicator, see "Status indicators" on page ... pad 15 UltraNav 16 ThinkVantage button 17 Volume control buttons 18 Power switch 12 18 17 4 3 16 14 13 12 15 11 10 © Copyright Lenovo 2008, 2009 4 5 6 7 8 9 141
Locations Front view This chapter presents the location of ThinkPad T500 and W500 features and hardware. 1 ThinkLight 2 Integrated camera (for some models) 3 Status indicators Note: For the description of each indicator, see "Status indicators" on page ... pad 15 UltraNav 16 ThinkVantage button 17 Volume control buttons 18 Power switch 12 18 17 4 3 16 14 13 12 15 11 10 © Copyright Lenovo 2008, 2009 4 5 6 7 8 9 141
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... on generally available systems. Furthermore, some measurements may vary. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav® The... trademarks or service marks of this document should verify the applicable data for their specific environment. Trademarks vary significantly. Users of others. 262 ThinkPad T500 and W500 Hardware Maintenance Manual
... on generally available systems. Furthermore, some measurements may vary. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav® The... trademarks or service marks of this document should verify the applicable data for their specific environment. Trademarks vary significantly. Users of others. 262 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement...
... Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement...
Hardware Maintenance Manual
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ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkPad product,... page 1 and "Important service information" on page 17. © Copyright Lenovo 2008, 2009 v About this manual This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. Important: This manual is divided into sections as follows: v The ...
ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkPad product,... page 1 and "Important service information" on page 17. © Copyright Lenovo 2008, 2009 v About this manual This manual contains service and reference information for trained servicers who are familiar with ThinkPad products. Important: This manual is divided into sections as follows: v The ...
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...in the PEW record under PARTS SHIPPED WITH YOUR SYSTEM. warranty.vm&sitestyle=lenovo Select Warranty lookup. Input the MT and the Serial number and the list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT ... Web site: https://wca.eclaim.com Using eSupport For Key Commodities (Examples - v eSupport can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the machine type and model (Example: 1829...
...in the PEW record under PARTS SHIPPED WITH YOUR SYSTEM. warranty.vm&sitestyle=lenovo Select Warranty lookup. Input the MT and the Serial number and the list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT ... Web site: https://wca.eclaim.com Using eSupport For Key Commodities (Examples - v eSupport can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the machine type and model (Example: 1829...
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... if the computer supports the ThinkPad Advanced Dock. Insert the PC-Doctor disk into the diskette drive; then power on the computer. 2. If the computer cannot be used to test a device that is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be... following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on page 39. Instead of the procedure. If an error code appears, go to enable it to "ThinkPad T500 and W500" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual Follow...
... if the computer supports the ThinkPad Advanced Dock. Insert the PC-Doctor disk into the diskette drive; then power on the computer. 2. If the computer cannot be used to test a device that is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be... following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on page 39. Instead of the procedure. If an error code appears, go to enable it to "ThinkPad T500 and W500" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual Follow...
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...v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to test the hardware features...of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you...time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual
...v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to test the hardware features...of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you...time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual
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...these passwords has been set . The system board must be made available to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to remove the power-on password" on page 35...hard-disk passwords (HDPs): v User HDP-for the user v Master HDP-for the system administrator, who can be needed for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual 8. The computer does not start until the password is booted. Power-on password A power-on password (POP) protects the ...
...these passwords has been set . The system board must be made available to the servicer, there is no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to remove the power-on password" on page 35...hard-disk passwords (HDPs): v User HDP-for the user v Master HDP-for the system administrator, who can be needed for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual 8. The computer does not start until the password is booted. Power-on password A power-on password (POP) protects the ...
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...the following information to the latest. If in Slot-1. disk drive) 3. System board. 2110 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on ... firmware to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in -Power off and install a memory module to the ThinkPad computer. 2. Main hard disk drive. 3. System board. 1820 More than one external fingerprint...
...the following information to the latest. If in Slot-1. disk drive) 3. System board. 2110 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on ... firmware to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in -Power off and install a memory module to the ThinkPad computer. 2. Main hard disk drive. 3. System board. 1820 More than one external fingerprint...
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... page 119 v "Parts list" on page 121 Specifications The following product-specific service references and product-specific parts information. ThinkPad T500 and W500 This chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. Specifications Feature Processor Bus architecture Graphic memory chip Description v Intel® Core™ 2 Duo processor P7370... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47
... page 119 v "Parts list" on page 121 Specifications The following product-specific service references and product-specific parts information. ThinkPad T500 and W500 This chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. Specifications Feature Processor Bus architecture Graphic memory chip Description v Intel® Core™ 2 Duo processor P7370... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47
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... Tool P/N Screwdriver kit 1/4″ drive spinner handle 95F3598 1650840 1/4″ Sq. Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203 to 1/4″ hex torx adapter 93F2838 TR7-TR-10 tamper resistant torx bits 00P6967 Removal tool antenna RF connector 08K7159 USB...40Y8704 USB floppy diskette drive for maintenance diskette 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Common service tools Table 59.
... Tool P/N Screwdriver kit 1/4″ drive spinner handle 95F3598 1650840 1/4″ Sq. Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203 to 1/4″ hex torx adapter 93F2838 TR7-TR-10 tamper resistant torx bits 00P6967 Removal tool antenna RF connector 08K7159 USB...40Y8704 USB floppy diskette drive for maintenance diskette 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Common service tools Table 59.
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...-level systems and there is no guarantee that these measurements will be the trademarks or service marks of others. 206 ThinkPad T500 and W500 Hardware Maintenance Manual Trademarks vary significantly. Some measurements may have been made on generally available systems. Furthermore,... have been estimated through extrapolation. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Plus UltraNav...
...-level systems and there is no guarantee that these measurements will be the trademarks or service marks of others. 206 ThinkPad T500 and W500 Hardware Maintenance Manual Trademarks vary significantly. Some measurements may have been made on generally available systems. Furthermore,... have been estimated through extrapolation. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Plus UltraNav...
Hardware Maintenance Manual
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... Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 (15.4-inch widescreen 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55...
... Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 (15.4-inch widescreen 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55...