Hardware Maintenance Manual (March 1999): ThinkPad 390E only
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Flash UUID 49 Running the Diagnostics 50 PC Doctor System Diagnostics 51 FRU Removals and Replacements 60 FRU Service Procedures 61 Battery ASM 62 Hard Disk Drive 63 Combo Bay 64 Diskette Drive (FDD ASM 64 CD-ROM ASM 65 Combo Bay ...FPC 66 Hard Disk Adapter Combo Bay ASM 67 Modem Card 68 Backup Battery (RTC 69 Keyboard 70 LED Board 72 Upper Heatsink 73 PCMCIA Slots 74 CPU Board 75 LCD Panel ASM 76 Upper Cover ... 112 12.1" LCD ASM Parts Listing 112 13.3" LCD ASM Parts Listing 114 14.1" LCD ASM Parts Listing 116 viii ThinkPad 390E
Flash UUID 49 Running the Diagnostics 50 PC Doctor System Diagnostics 51 FRU Removals and Replacements 60 FRU Service Procedures 61 Battery ASM 62 Hard Disk Drive 63 Combo Bay 64 Diskette Drive (FDD ASM 64 CD-ROM ASM 65 Combo Bay ...FPC 66 Hard Disk Adapter Combo Bay ASM 67 Modem Card 68 Backup Battery (RTC 69 Keyboard 70 LED Board 72 Upper Heatsink 73 PCMCIA Slots 74 CPU Board 75 LCD Panel ASM 76 Upper Cover ... 112 12.1" LCD ASM Parts Listing 112 13.3" LCD ASM Parts Listing 114 14.1" LCD ASM Parts Listing 116 viii ThinkPad 390E
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... computer and wait until POST ends. 6. Verify that are forgotten. Put back the backup battery (RTC). 5. No overriding capability is provided, so it cannot be replaced if they are used to touch the backup battery (RTC) for 1 second. 4. If the customer forgets the Hard Disk password, the... hard disk drive must be replaced. Remove the battery pack and AC Adapter. 3. If the customer forgets the Supervisor password, the system board must be replaced. ThinkPad 390E 21 Remove the backup battery (RTC) for 20 minutes or use a screwdriver to protect the system...
... computer and wait until POST ends. 6. Verify that are forgotten. Put back the backup battery (RTC). 5. No overriding capability is provided, so it cannot be replaced if they are used to touch the backup battery (RTC) for 1 second. 4. If the customer forgets the Hard Disk password, the... hard disk drive must be replaced. Remove the battery pack and AC Adapter. 3. If the customer forgets the Supervisor password, the system board must be replaced. ThinkPad 390E 21 Remove the backup battery (RTC) for 20 minutes or use a screwdriver to protect the system...
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...to the hard disk drive, diskette drive, or data is in use Green Blinking green Orange (4) Numeric lock Green Meaning Enough battery power remains for operation. ThinkPad 390E 25 Do not enter hibernation mode or power off the computer when this indicator is entering suspend mode. The computer is on ... the NumLk key. The computer is being read from the CD-ROM drive. Data is being read from or written to be charged The battery pack is enabled. For details, see the User's Reference. The following shows the location of each indicator symbol and the meaning of each ...
...to the hard disk drive, diskette drive, or data is in use Green Blinking green Orange (4) Numeric lock Green Meaning Enough battery power remains for operation. ThinkPad 390E 25 Do not enter hibernation mode or power off the computer when this indicator is entering suspend mode. The computer is on ... the NumLk key. The computer is being read from the CD-ROM drive. Data is being read from or written to be charged The battery pack is enabled. For details, see the User's Reference. The following shows the location of each indicator symbol and the meaning of each ...
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... Problems" on page 47 Note: An audible noise from the computer and measure the output voltage at the plug of the AC Adapter cable. ThinkPad 390E 33 If the power-on indicator does not turn on the computer using each of the following power sources: 1. See the following : Replace the...DC & BATT board. If the problem is supplied. 3. If you suspect a power problem, refer to +17.0 2 Ground If the voltage is supplied by the battery ASM. Pin Voltage (V dc) 1 +15.5 to the appropriate power supply check listed below: "Checking the AC Adapter" "Checking the Operational Charging" on page 34 ...
... Problems" on page 47 Note: An audible noise from the computer and measure the output voltage at the plug of the AC Adapter cable. ThinkPad 390E 33 If the power-on indicator does not turn on the computer using each of the following power sources: 1. See the following : Replace the...DC & BATT board. If the problem is supplied. 3. If you suspect a power problem, refer to +17.0 2 Ground If the voltage is supplied by the battery ASM. Pin Voltage (V dc) 1 +15.5 to the appropriate power supply check listed below: "Checking the AC Adapter" "Checking the Operational Charging" on page 34 ...
Hardware Maintenance Manual (March 1999): ThinkPad 390E only
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... used for communications between the system and the battery. 3. The resistance must be 390 ohm (Li-Ion) or 4 to 100% of its capacity. Checking the Operational Charging: To check operational charging, use a discharged battery pack (Battery ASM) or a Battery ASM that less than 95% of the total...battery terminals 1(+) and 7(-). If the reinstalled Battery ASM is more than 10.6V (Li-Ion) or 9.6V (NiMH), the Battery ASM has been discharged, recharge the Battery ASM. See the following : 1. If the voltage is correct, replace the DC-DC & BATT board then the system board. 34 ThinkPad 390E...
... used for communications between the system and the battery. 3. The resistance must be 390 ohm (Li-Ion) or 4 to 100% of its capacity. Checking the Operational Charging: To check operational charging, use a discharged battery pack (Battery ASM) or a Battery ASM that less than 95% of the total...battery terminals 1(+) and 7(-). If the reinstalled Battery ASM is more than 10.6V (Li-Ion) or 9.6V (NiMH), the Battery ASM has been discharged, recharge the Battery ASM. See the following : 1. If the voltage is correct, replace the DC-DC & BATT board then the system board. 34 ThinkPad 390E...
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...battery life. The Lid is powered off . In the IBM BIOS Setup Utility, the computer can be set to enter suspend mode: Suspend mode requested by the internal modem or a PC Card device. The computer exits standby and resumes operation when any key is pressed. 36 ThinkPad 390E... In the IBM BIOS Setup Utility, the computer can be set to resume operation from the ThinkPad Port Replicator with Advanced Etherjet Feature (BIOS Setup). The ring indicator (RI) is opened....
...battery life. The Lid is powered off . In the IBM BIOS Setup Utility, the computer can be set to enter suspend mode: Suspend mode requested by the internal modem or a PC Card device. The computer exits standby and resumes operation when any key is pressed. 36 ThinkPad 390E... In the IBM BIOS Setup Utility, the computer can be set to resume operation from the ThinkPad Port Replicator with Advanced Etherjet Feature (BIOS Setup). The ring indicator (RI) is opened....
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...battery condition occurs. The power switch is pressed. (BIOS Setup) The compute exits hibernation mode and resumes operation when the power-on switch is powered off. The real time clock alarm is pressed. Click on the Hibernation Options tab. ThinkPad 390E 37 Notes: 1. In the ThinkPad... Configuration program, the computer can be set to Create the Hibernation Function: Do as follows: Start the ThinkPad Configuration program. Timer conditions are satisfied in...
...battery condition occurs. The power switch is pressed. (BIOS Setup) The compute exits hibernation mode and resumes operation when the power-on switch is powered off. The real time clock alarm is pressed. Click on the Hibernation Options tab. ThinkPad 390E 37 Notes: 1. In the ThinkPad... Configuration program, the computer can be set to Create the Hibernation Function: Do as follows: Start the ThinkPad Configuration program. Timer conditions are satisfied in...
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... is dead - Check that the drive is defined with the proper diskette type in BIOS Setup Utility. 2. System board 1. System board ThinkPad 390E 41 Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete - System board 1. Load Setup Defaults in... found by POST differed from CMOS 02B0 Diskette drive A error 02B2 Incorrect Drive A type - run SETUP 0251 System CMOS checksum bad - Backtup battery (RTC) 2. Run BIOS Setup Utility to reconfigure the system, then reboot the system. 1. System board 1. Load Setup Defaults in the BIOS Setup...
... is dead - Check that the drive is defined with the proper diskette type in BIOS Setup Utility. 2. System board 1. System board ThinkPad 390E 41 Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete - System board 1. Load Setup Defaults in... found by POST differed from CMOS 02B0 Diskette drive A error 02B2 Incorrect Drive A type - run SETUP 0251 System CMOS checksum bad - Backtup battery (RTC) 2. Run BIOS Setup Utility to reconfigure the system, then reboot the system. 1. System board 1. Load Setup Defaults in the BIOS Setup...
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...No Beep Symptoms Symptom/Error FRU/Action in Sequence Device Address Conflict 1. CPU card System board ThinkPad 390E 43 Backup battery (RTC) 3. DIMM Reseat CPU card. Load Setup Defaults in BIOS Setup Utility. 2. Backup battery (RTC) 3. System board Failing Bits: nnnn 1. System board Invalid System Configuration Data 1. ...drive and diskette drive A: are properly identified. 2. CPU card System board No beep, power-on indicator off, LCD blank during POST Battery ASM AC Adapter DC-DC & BATT board ASM System board No beep, power-on indicator on , LCD blank, no POST Ensure ...
...No Beep Symptoms Symptom/Error FRU/Action in Sequence Device Address Conflict 1. CPU card System board ThinkPad 390E 43 Backup battery (RTC) 3. DIMM Reseat CPU card. Load Setup Defaults in BIOS Setup Utility. 2. Backup battery (RTC) 3. System board Failing Bits: nnnn 1. System board Invalid System Configuration Data 1. ...drive and diskette drive A: are properly identified. 2. CPU card System board No beep, power-on indicator off, LCD blank during POST Battery ASM AC Adapter DC-DC & BATT board ASM System board No beep, power-on indicator on , LCD blank, no POST Ensure ...
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... LCD screen unreadable Character missing pels Screen abnormal Wrong color displayed 1. System board Indicator-Related Symptoms Symptom/Error FRU/Action in Sequence 1. System board 44 ThinkPad 390E Battery 2. DC/DC & Charger board ASM 4. Symptom/Error No beep during operation. Check the LCD inverter ID 3. LCD FPC ASM 3. LCD inverter 5. AC Adapter 3. Reseat the...
... LCD screen unreadable Character missing pels Screen abnormal Wrong color displayed 1. System board Indicator-Related Symptoms Symptom/Error FRU/Action in Sequence 1. System board 44 ThinkPad 390E Battery 2. DC/DC & Charger board ASM 4. Symptom/Error No beep during operation. Check the LCD inverter ID 3. LCD FPC ASM 3. LCD inverter 5. AC Adapter 3. Reseat the...
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... 4 seconds 2. System board Battery DC/DC & Charger board ASM Combobay board System board PC Card (PCMCIA)-Related Symptoms Symptom/Error FRU/Action in Sequence 1. Speaker 2. Keyboard (if control is from the keyboard) 2. Lid switch 2. DC/DC & Charger board ASM 3. Keyboard (if control is from the computer. 1. System board ThinkPad 390E 45 FRU/Action...
... 4 seconds 2. System board Battery DC/DC & Charger board ASM Combobay board System board PC Card (PCMCIA)-Related Symptoms Symptom/Error FRU/Action in Sequence 1. Speaker 2. Keyboard (if control is from the keyboard) 2. Lid switch 2. DC/DC & Charger board ASM 3. Keyboard (if control is from the computer. 1. System board ThinkPad 390E 45 FRU/Action...
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...DC & Charger board 5. System board Peripheral-Device-Related Symptom Symptom/Error External display does not work correctly. System hangs intermittently. Battery 4. Printer driver Printer cable System board Device driver Device cable Device System board Note: If you cannot find a symptom or ...not replace any FRUs. 46 ThinkPad 390E FRU/Action in loop mode at least 10 times. 2. Refresh battery (continue using battery in BIOS Setup mode until power off, then charge battery). 3. Load Setup Defaults and reboot the system. 2. Symptom/Error Battery fuel-gauge does not go ...
...DC & Charger board 5. System board Peripheral-Device-Related Symptom Symptom/Error External display does not work correctly. System hangs intermittently. Battery 4. Printer driver Printer cable System board Device driver Device cable Device System board Note: If you cannot find a symptom or ...not replace any FRUs. 46 ThinkPad 390E FRU/Action in loop mode at least 10 times. 2. Refresh battery (continue using battery in BIOS Setup mode until power off, then charge battery). 3. Load Setup Defaults and reboot the system. 2. Symptom/Error Battery fuel-gauge does not go ...
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Power off the computer. 2. Printer, mouse, and other external devices d. CPU card ThinkPad 390E 47 Visually check them for damage. DIMM g. If the problem remains, replace the following devices: a. LCD panel ASM c. Follow these procedures to the ThinkPad Port Replicator with Advanced Etherjet Feature c. Hard disk drive f. Do not replace a non-defective FRU. If...) 4. Devices attached to isolate the failing FRU (do not isolate nondefective FRUs). 3. a. Rerun the test to verify that the power supply being used at a time. Battery ASM e.
Power off the computer. 2. Printer, mouse, and other external devices d. CPU card ThinkPad 390E 47 Visually check them for damage. DIMM g. If the problem remains, replace the following devices: a. LCD panel ASM c. Follow these procedures to the ThinkPad Port Replicator with Advanced Etherjet Feature c. Hard disk drive f. Do not replace a non-defective FRU. If...) 4. Devices attached to isolate the failing FRU (do not isolate nondefective FRUs). 3. a. Rerun the test to verify that the power supply being used at a time. Battery ASM e.
Hardware Maintenance Manual (March 1999): ThinkPad 390E only
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Error Code 0-199 Error Code 0-199 Test(s) Y2K Message Year 2000 issue detected FRU/Action in Sequence: Backup battery (RTC) System board Error Code 1-1 to 1-260 Error Code 1-1 1-34 1-198 1-254 1-255 1-256 1-260 Test(s) SMBUS DMA SMBUS DMA DMA DMA IRQ...0 BIOS timer Timer 1 RAM refresh Timer 2 Pattern test Time update Periodic interrupt Alarm interrupt FRU/Action in Sequence: Check BIOS setting Backup battery (RTC) System board 52 ThinkPad 390E PC Doctor Diagnostics Error Codes and Messages: The following table does not include user- initiated aborts, which display the error type 195.
Error Code 0-199 Error Code 0-199 Test(s) Y2K Message Year 2000 issue detected FRU/Action in Sequence: Backup battery (RTC) System board Error Code 1-1 to 1-260 Error Code 1-1 1-34 1-198 1-254 1-255 1-256 1-260 Test(s) SMBUS DMA SMBUS DMA DMA DMA IRQ...0 BIOS timer Timer 1 RAM refresh Timer 2 Pattern test Time update Periodic interrupt Alarm interrupt FRU/Action in Sequence: Check BIOS setting Backup battery (RTC) System board 52 ThinkPad 390E PC Doctor Diagnostics Error Codes and Messages: The following table does not include user- initiated aborts, which display the error type 195.
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Error Code 304-1 to 304-199 Error Code 304«1 Test(s) BATTERY 304«199 BATTERY Message No battery installed No battery detected General battery failure FRU/Action in Sequence: Battery pack DC-DC & BATT board ASM System board Error Code 415-1 to 415-250 Error Code 415-1 415-250 Test(s) MODEM COM/Modem Message PNPISA modem detected but not enabled PCI modem detected but not enabled Modem not detected Modem ATZ No dial tone detected FRU/Action in Sequence: Reseat Modem card Modem card System board ThinkPad 390E 59
Error Code 304-1 to 304-199 Error Code 304«1 Test(s) BATTERY 304«199 BATTERY Message No battery installed No battery detected General battery failure FRU/Action in Sequence: Battery pack DC-DC & BATT board ASM System board Error Code 415-1 to 415-250 Error Code 415-1 415-250 Test(s) MODEM COM/Modem Message PNPISA modem detected but not enabled PCI modem detected but not enabled Modem not detected Modem ATZ No dial tone detected FRU/Action in Sequence: Reseat Modem card Modem card System board ThinkPad 390E 59
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...sounds. Safety Notice 3: Translation on after FRU replacement, make sure all power cords from electrical outlets, remove the battery pack, and then disconnect any notes that pertain to release the FRU. FRU Service Procedures Review the following procedures... before the failing FRU is powered-on page 6 The battery pack contains small amounts of the battery pack as shown in the procedures. Do not disassemble it, throw it into fire or water...should service the computer. Dispose of nickel. Do not damage any FRU. 60 ThinkPad 390E
...sounds. Safety Notice 3: Translation on after FRU replacement, make sure all power cords from electrical outlets, remove the battery pack, and then disconnect any notes that pertain to release the FRU. FRU Service Procedures Review the following procedures... before the failing FRU is powered-on page 6 The battery pack contains small amounts of the battery pack as shown in the procedures. Do not disassemble it, throw it into fire or water...should service the computer. Dispose of nickel. Do not damage any FRU. 60 ThinkPad 390E
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Battery ASM To remove the Battery ASM, press the latch to release, then pull out the Battery ASM. Reverse the steps described above when installing a new battery pack. 62 ThinkPad 390E
Battery ASM To remove the Battery ASM, press the latch to release, then pull out the Battery ASM. Reverse the steps described above when installing a new battery pack. 62 ThinkPad 390E
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Gently pull out the cable from the modem board cover. 68 ThinkPad 390E Step Size (Quantity) Head & Color Torque 1 M2 x 18L (1) Pan head, 2.0kgf-cm black Note: The screws do not separate from the connector to remove the screw on the modem door. 2. Modem Card "Battery ASM" on both sides of the modem card. 3. Use a flat-bladed screwdriver to remove the modem card. Carefully release the latches on page 62 To remove the modem card: 1.
Gently pull out the cable from the modem board cover. 68 ThinkPad 390E Step Size (Quantity) Head & Color Torque 1 M2 x 18L (1) Pan head, 2.0kgf-cm black Note: The screws do not separate from the connector to remove the screw on the modem door. 2. Modem Card "Battery ASM" on both sides of the modem card. 3. Use a flat-bladed screwdriver to remove the modem card. Carefully release the latches on page 62 To remove the modem card: 1.
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... be ordered from IBM or IBM Authorized Dealers. ThinkPad 390E 69 Replacement batteries can result in ignition or explosion of the battery as required by local ordinances or regulations. Use your thumb first to water. Do not recharge it, remove its polarized connector, ...212°F), incinerate it, or expose its cell contents to pull out the backup battery (RTC). Backup Battery (RTC) "Battery ASM" on page 62 "Modem Card" on page 68 Safety Notice 4: Translation on page 7 The backup battery is a lithium battery and can cause a fire, an explosion, or severe burns. Dispose of the...
... be ordered from IBM or IBM Authorized Dealers. ThinkPad 390E 69 Replacement batteries can result in ignition or explosion of the battery as required by local ordinances or regulations. Use your thumb first to water. Do not recharge it, remove its polarized connector, ...212°F), incinerate it, or expose its cell contents to pull out the backup battery (RTC). Backup Battery (RTC) "Battery ASM" on page 62 "Modem Card" on page 68 Safety Notice 4: Translation on page 7 The backup battery is a lithium battery and can cause a fire, an explosion, or severe burns. Dispose of the...
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Remove the two screws securing the keyboard. Use a flat-bladed screwdriver to release the latches to expose the keyboard connector. 70 ThinkPad 390E Lift the keyboard up to lift the middle cover away. 2. Keyboard "Battery ASM" on page 62 "Hard Disk Drive" on page 63 To remove the keyboard: 1. Step Size (Quantity) Head & Color Torque 3 M2 x 4L (2) Flat head, silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. 3.
Remove the two screws securing the keyboard. Use a flat-bladed screwdriver to release the latches to expose the keyboard connector. 70 ThinkPad 390E Lift the keyboard up to lift the middle cover away. 2. Keyboard "Battery ASM" on page 62 "Hard Disk Drive" on page 63 To remove the keyboard: 1. Step Size (Quantity) Head & Color Torque 3 M2 x 4L (2) Flat head, silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. 3.