Hardware Maintenance Manual (HMM)
Page 4
... password 157 Vital Product Data 157 BIOS levels 157 Updating (flashing) the BIOS from a disc . . . . 157 Updating (flashing) the BIOS from your computer 78 Locating major FRUs... and CRUs 78 Looking up FRU information 80 Locating parts on the rear of your operating system 158 Recovering from a POST and BIOS... update failure 158 Power management 159 Advanced Configuration and Power Interface (ACPI) BIOS 159 Automatic Power-On features 159 ...
... password 157 Vital Product Data 157 BIOS levels 157 Updating (flashing) the BIOS from a disc . . . . 157 Updating (flashing) the BIOS from your computer 78 Locating major FRUs... and CRUs 78 Looking up FRU information 80 Locating parts on the rear of your operating system 158 Recovering from a POST and BIOS... update failure 158 Power management 159 Advanced Configuration and Power Interface (ACPI) BIOS 159 Automatic Power-On features 159 ...
Hardware Maintenance Manual (HMM)
Page 41
.... Look at step 7. 7. If possible, have been changed. What, when, where, single, or multiple systems? - A down-level BIOS might have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard...do receive the correct response, proceed to step 6. Is the failure repeatable? © Copyright Lenovo 2012 37 Power-off the computer and the power. For the explanation of BIOS is found by an application program, the operating system, or both. Chapter 4. General checkout ...
.... Look at step 7. 7. If possible, have been changed. What, when, where, single, or multiple systems? - A down-level BIOS might have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard...do receive the correct response, proceed to step 6. Is the failure repeatable? © Copyright Lenovo 2012 37 Power-off the computer and the power. For the explanation of BIOS is found by an application program, the operating system, or both. Chapter 4. General checkout ...
Hardware Maintenance Manual (HMM)
Page 42
... set in use - If it has been working " systems will often lead to it failing? - Have the same BIOS level 3. Are the exact machine type and models 2. Have the same diagnostic diskettes (version) 7. Print (print screen) configuration currently in... the system 8. BIOS level • Operating system software - Have the same configuration options set -up between "working and non-working , what changes were made prior to problem resolution. 38 ThinkCentre Hardware Maintenance Manual - Have the same address jumpers/terminators/cabling...
... set in use - If it has been working " systems will often lead to it failing? - Have the same BIOS level 3. Are the exact machine type and models 2. Have the same diagnostic diskettes (version) 7. Print (print screen) configuration currently in... the system 8. BIOS level • Operating system software - Have the same configuration options set -up between "working and non-working , what changes were made prior to problem resolution. 38 ThinkCentre Hardware Maintenance Manual - Have the same address jumpers/terminators/cabling...
Hardware Maintenance Manual (HMM)
Page 44
... ➙ System Restore. Run the diagnostic programs. See "Lenovo Solution Center" on page 60. See "Additional information resources...Lenovo Customer Support Center. Run the diagnostic programs to your computer. For more information about accessing and changing the BIOS... settings, refer to ensure your computer has been infected by a virus. Troubleshooting Use the troubleshooting information to find solutions to run the diagnostic programs, contact the Lenovo...previous configuration, capture your current configuration in the BIOS settings of these actions solve the problem, ...
... ➙ System Restore. Run the diagnostic programs. See "Lenovo Solution Center" on page 60. See "Additional information resources...Lenovo Customer Support Center. Run the diagnostic programs to your computer. For more information about accessing and changing the BIOS... settings, refer to ensure your computer has been infected by a virus. Troubleshooting Use the troubleshooting information to find solutions to run the diagnostic programs, contact the Lenovo...previous configuration, capture your current configuration in the BIOS settings of these actions solve the problem, ...
Hardware Maintenance Manual (HMM)
Page 50
...Erratic movement of the mouse pointer is generally caused by a buildup of mouse you need technical assistance, see "Lenovo Solution Center" on the computer. The USB Enhanced Performance Keyboard Customization program starts. See "Enabling or disabling ... these actions do not correct the problem, have , the mouse cable will connect to help system in the BIOS settings. Action: The following : 1. Actions: • Verify that the keyboard cable is securely attached to ... properly: • Not enrolling your fingerprint correctly. 46 ThinkCentre Hardware Maintenance Manual
...Erratic movement of the mouse pointer is generally caused by a buildup of mouse you need technical assistance, see "Lenovo Solution Center" on the computer. The USB Enhanced Performance Keyboard Customization program starts. See "Enabling or disabling ... these actions do not correct the problem, have , the mouse cable will connect to help system in the BIOS settings. Action: The following : 1. Actions: • Verify that the keyboard cable is securely attached to ... properly: • Not enrolling your fingerprint correctly. 46 ThinkCentre Hardware Maintenance Manual
Hardware Maintenance Manual (HMM)
Page 54
...is , check with your encryption information. Check the Web site and verify the driver version supported by Access Connections is the latest documented in the BIOS Setup Utility program. • If it connects at 1000 Mbps. Use Access Connections to auto-negotiate. • Make sure that WOL is ...set to verify this case-sensitive information. 50 ThinkCentre Hardware Maintenance Manual The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is 802.3ab-compliant (gigabit over...
...is , check with your encryption information. Check the Web site and verify the driver version supported by Access Connections is the latest documented in the BIOS Setup Utility program. • If it connects at 1000 Mbps. Use Access Connections to auto-negotiate. • Make sure that WOL is ...set to verify this case-sensitive information. 50 ThinkCentre Hardware Maintenance Manual The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is 802.3ab-compliant (gigabit over...
Hardware Maintenance Manual (HMM)
Page 58
...in the documentation that comes with the printer are correctly installed. 2. For more information about BIOS settings, see Chapter 6 "Using the Setup Utility program" on the computer. See "Additional...: 1. If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Solution Center" on page 56 for instructions). If the serial device has its own power ...Actions: Verify that any software supplied with the serial device is in the correct order. 54 ThinkCentre Hardware Maintenance Manual Actions: • Make sure the serial cable is loaded correctly. 3. ...
...in the documentation that comes with the printer are correctly installed. 2. For more information about BIOS settings, see Chapter 6 "Using the Setup Utility program" on the computer. See "Additional...: 1. If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Solution Center" on page 56 for instructions). If the serial device has its own power ...Actions: Verify that any software supplied with the serial device is in the correct order. 54 ThinkCentre Hardware Maintenance Manual Actions: • Make sure the serial cable is loaded correctly. 3. ...
Hardware Maintenance Manual (HMM)
Page 61
...operating system settings might override any passwords, read the following : • Press F1 to set any similar settings in to navigate through BIOS menu choices. If you decide to enter the Setup Utility program. When you can use your computer. Viewing and changing settings The ...you start the Setup Utility program, do the following types of passwords are displayed at the bottom of the following sections. © Copyright Lenovo 2012 57 The following : 1. Make sure your computer and data. Then, follow the instructions on page 57. The keys used to ...
...operating system settings might override any passwords, read the following : • Press F1 to set any similar settings in to navigate through BIOS menu choices. If you decide to enter the Setup Utility program. When you can use your computer. Viewing and changing settings The ...you start the Setup Utility program, do the following types of passwords are displayed at the bottom of the following sections. © Copyright Lenovo 2012 57 The following : 1. Make sure your computer and data. Then, follow the instructions on page 57. The keys used to ...
Hardware Maintenance Manual (HMM)
Page 68
... displayed when the machine type or the serial number is no keyboard detected. Then press F10 to save and exit the Setup Utility program. 64 ThinkCentre Hardware Maintenance Manual Perform a Boot-block recovery. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation •... DRAM memory error FRU/Action Perform the following actions in order. 1. Then press F10 to enter the Setup Utility program. See "Recovering from a POST and BIOS update failure" on page 57. 2.
... displayed when the machine type or the serial number is no keyboard detected. Then press F10 to save and exit the Setup Utility program. 64 ThinkCentre Hardware Maintenance Manual Perform a Boot-block recovery. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation •... DRAM memory error FRU/Action Perform the following actions in order. 1. Then press F10 to enter the Setup Utility program. See "Recovering from a POST and BIOS update failure" on page 57. 2.
Hardware Maintenance Manual (HMM)
Page 161
...57. After you replace the system board, the VPD must be updated. See BIOS Revision Level on how to update (flash) the BIOS from a disc. © Copyright Lenovo 2012 157 Updating (flashing) the BIOS from a disc" on password and denies access to determine the current level of...Product Data Each computer has a unique Vital Product Data (VPD) code stored in the computer, the latest BIOS available for obtaining the latest level BIOS available 1. Lenovo Customer Support Center 3. Security features Security features in this section include the following information to the computer by the...
...57. After you replace the system board, the VPD must be updated. See BIOS Revision Level on how to update (flash) the BIOS from a disc. © Copyright Lenovo 2012 157 Updating (flashing) the BIOS from a disc" on password and denies access to determine the current level of...Product Data Each computer has a unique Vital Product Data (VPD) code stored in the computer, the latest BIOS available for obtaining the latest level BIOS available 1. Lenovo Customer Support Center 3. Security features Security features in this section include the following information to the computer by the...
Hardware Maintenance Manual (HMM)
Page 162
... that contains the instructions for the readme file that you do the following procedure to : http://www.lenovo.com/support To update (flash) the BIOS from your computer might not restart correctly. If this change the serial number, press Y, then type in the machine type and ...after the download begins. 10. Repeatedly press and release the F12 key when turning on page 120. 158 ThinkCentre Hardware Maintenance Manual Click the link for updating (flashing) the BIOS from a disc, do not make this optical drive and press Enter. Print these instructions will be displayed ...
... that contains the instructions for the readme file that you do the following procedure to : http://www.lenovo.com/support To update (flash) the BIOS from your computer might not restart correctly. If this change the serial number, press Y, then type in the machine type and ...after the download begins. 10. Repeatedly press and release the F12 key when turning on page 120. 158 ThinkCentre Hardware Maintenance Manual Click the link for updating (flashing) the BIOS from a disc, do not make this optical drive and press Enter. Print these instructions will be displayed ...
Hardware Maintenance Manual (HMM)
Page 163
...When you . 9. Additional service information 159 Reinstall the computer cover and reconnect the power cords for Advanced Power Management (APM) BIOS mode is remote network management software, you to enable and disable features that might prevent your computer will take two to restart... minutes. Reinstall any parts and reconnect any cables that have been removed or disconnected. 7. Advanced Configuration and Power Interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to the Clear CMOS /Recovery jumper. 5. Move the jumper from the standard position (pin...
...When you . 9. Additional service information 159 Reinstall the computer cover and reconnect the power cords for Advanced Power Management (APM) BIOS mode is remote network management software, you to enable and disable features that might prevent your computer will take two to restart... minutes. Reinstall any parts and reconnect any cables that have been removed or disconnected. 7. Advanced Configuration and Power Interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to the Clear CMOS /Recovery jumper. 5. Move the jumper from the standard position (pin...
Hardware Maintenance Manual (HMM)
Page 167
...operating 35-36 Ethernet connector 71 exiting, Setup Utility 61 external options, installing 83, 119 © Copyright Lenovo 2012 F failure, recovering from a POST and BIOS update 158 flashing the BIOS 157 front connectors, controls, indicators 69, 77 front audio and USB assembly, replacing 107, 144 front bezel ... FRUs 71, 78 installing options memory module 91 PCI card 87 installing, replacing memory module 123 PCI card 124 K keyboard connector 71 L Lenovo Solution Center 56 locating components 71, 78 looking up part numbers 1, 69, 73, 80, 83, 119 M memory module 123 installing, replacing...
...operating 35-36 Ethernet connector 71 exiting, Setup Utility 61 external options, installing 83, 119 © Copyright Lenovo 2012 F failure, recovering from a POST and BIOS update 158 flashing the BIOS 157 front connectors, controls, indicators 69, 77 front audio and USB assembly, replacing 107, 144 front bezel ... FRUs 71, 78 installing options memory module 91 PCI card 87 installing, replacing memory module 123 PCI card 124 K keyboard connector 71 L Lenovo Solution Center 56 locating components 71, 78 looking up part numbers 1, 69, 73, 80, 83, 119 M memory module 123 installing, replacing...
Hardware Maintenance Manual (HMM)
Page 168
...58 R rear connectors 70, 78 rear fan assembly, replacing 105 rear WiFi antenna, installing, removing 114, 152 recovering from a POST and BIOS update failure 158 recovery Boot-block Recovery 158 removing computer cover 84, 120 removing, reinstalling front bezel 120 replacing battery 90, 126 hard disk ... startup device 60 Self-service CRUs 71, 78 serial port 71 setting password 58 settings changing 57 viewing 57 Setup Utility 57 164 ThinkCentre Hardware Maintenance Manual Setup Utility program, starting 57 Setup Utility, exiting 61 starting the Setup Utility program 57 startup device 60 sequence,...
...58 R rear connectors 70, 78 rear fan assembly, replacing 105 rear WiFi antenna, installing, removing 114, 152 recovering from a POST and BIOS update failure 158 recovery Boot-block Recovery 158 removing computer cover 84, 120 removing, reinstalling front bezel 120 replacing battery 90, 126 hard disk ... startup device 60 Self-service CRUs 71, 78 serial port 71 setting password 58 settings changing 57 viewing 57 Setup Utility 57 164 ThinkCentre Hardware Maintenance Manual Setup Utility program, starting 57 Setup Utility, exiting 61 starting the Setup Utility program 57 startup device 60 sequence,...
Hardware Maintenance Manual - ThinkCentre M72e (3261, 3263, 3264, 3267, 3273, 3856, 4004, and 4156)
Page 4
... 133 ii ThinkCentre Hardware Maintenance Manual Additional service information 127 Security features 127 Hardware-controlled passwords 127 Operating system password 127 Vital Product Data 127 BIOS levels 127 Updating (flashing) the BIOS from a disc . . . . 127 Updating (flashing) the BIOS from your... operating system 128 Recovering from a POST/BIOS update failure . . 128 Power management 129 Advanced Configuration...
... 133 ii ThinkCentre Hardware Maintenance Manual Additional service information 127 Security features 127 Hardware-controlled passwords 127 Operating system password 127 Vital Product Data 127 BIOS levels 127 Updating (flashing) the BIOS from a disc . . . . 127 Updating (flashing) the BIOS from your... operating system 128 Recovering from a POST/BIOS update failure . . 128 Power management 129 Advanced Configuration...
Hardware Maintenance Manual - ThinkCentre M72e (3261, 3263, 3264, 3267, 3273, 3856, 4004, and 4156)
Page 39
...more information on how to step 6. If you did not receive the correct response, proceed to determine and obtain the latest level BIOS, see "BIOS levels" on all external devices. 2. General error messages appear if a problem or conflict is installed on the system. Check ...the display. Do diagnostics indicate a failure? - Is the failure repeatable? © Copyright Lenovo 2012 35 Chapter 4. General checkout Attention The drives in problem determination. For the explanation of BIOS is found by an application program, the operating system, or both. Problem determination tips ...
...more information on how to step 6. If you did not receive the correct response, proceed to determine and obtain the latest level BIOS, see "BIOS levels" on all external devices. 2. General error messages appear if a problem or conflict is installed on the system. Check ...the display. Do diagnostics indicate a failure? - Is the failure repeatable? © Copyright Lenovo 2012 35 Chapter 4. General checkout Attention The drives in problem determination. For the explanation of BIOS is found by an application program, the operating system, or both. Problem determination tips ...
Hardware Maintenance Manual - ThinkCentre M72e (3261, 3263, 3264, 3267, 3273, 3856, 4004, and 4156)
Page 40
... address jumpers/terminators/cabling 5. Have the same configuration options set -up between "working and non-working , what changes were made prior to problem resolution. 36 ThinkCentre Hardware Maintenance Manual Is this configuration ever worked? - Type and version level • Hardware configuration - Have the same software versions and levels...
... address jumpers/terminators/cabling 5. Have the same configuration options set -up between "working and non-working , what changes were made prior to problem resolution. 36 ThinkCentre Hardware Maintenance Manual Is this configuration ever worked? - Type and version level • Hardware configuration - Have the same software versions and levels...
Hardware Maintenance Manual - ThinkCentre M72e (3261, 3263, 3264, 3267, 3273, 3856, 4004, and 4156)
Page 42
... includes the device where the operating system resides. Try using a previously captured configuration to run the diagnostic programs, contact the Lenovo Customer Support Center. To restore a captured configuration, click Start ➙ Control Panel ➙ System and Security ➙ System... • If the diagnostic programs do the following the manufacturer's instructions. 38 ThinkCentre Hardware Maintenance Manual For more information about accessing and changing the BIOS settings, refer to properly grounded, functioning electrical outlets. 3. If the Troubleshooting information ...
... includes the device where the operating system resides. Try using a previously captured configuration to run the diagnostic programs, contact the Lenovo Customer Support Center. To restore a captured configuration, click Start ➙ Control Panel ➙ System and Security ➙ System... • If the diagnostic programs do the following the manufacturer's instructions. 38 ThinkCentre Hardware Maintenance Manual For more information about accessing and changing the BIOS settings, refer to properly grounded, functioning electrical outlets. 3. If the Troubleshooting information ...
Hardware Maintenance Manual - ThinkCentre M72e (3261, 3263, 3264, 3267, 3273, 3856, 4004, and 4156)
Page 48
...verify that the mouse or pointing-device cable is securely attached to help system in the BIOS settings. Use the help diagnose problems with the Rapid Access buttons. • On the...connected to the correct connector on the computer. • If you need technical assistance, see "Lenovo Solution Center" on page 54 for details. Clean the mouse. Click Start ➙ Control ...the mouse cable will connect to operate properly: • Not enrolling your fingerprint correctly. 44 ThinkCentre Hardware Maintenance Manual • "The mouse or pointing device does not work" on page 44 ...
...verify that the mouse or pointing-device cable is securely attached to help system in the BIOS settings. Use the help diagnose problems with the Rapid Access buttons. • On the...connected to the correct connector on the computer. • If you need technical assistance, see "Lenovo Solution Center" on page 54 for details. Clean the mouse. Click Start ➙ Control ...the mouse cable will connect to operate properly: • Not enrolling your fingerprint correctly. 44 ThinkCentre Hardware Maintenance Manual • "The mouse or pointing device does not work" on page 44 ...
Hardware Maintenance Manual - ThinkCentre M72e (3261, 3263, 3264, 3267, 3273, 3856, 4004, and 4156)
Page 52
...If your computer is , check with your computer is a Gigabit Ethernet model, it cannot connect to verify this case-sensitive information. 48 ThinkCentre Hardware Maintenance Manual Use Access Connections to the network at 100 Mbps. Update the driver by referring to the "Solution" description for the procedure... within range of 1000 Mbps, the connection fails or errors occur. A wireless LAN problem Symptom: You cannot connect using the built-in the BIOS Setup Utility program. • If it is a Gigabit Ethernet model, it cannot connect to auto-negotiate. • Make sure that the ...
...If your computer is , check with your computer is a Gigabit Ethernet model, it cannot connect to verify this case-sensitive information. 48 ThinkCentre Hardware Maintenance Manual Use Access Connections to the network at 100 Mbps. Update the driver by referring to the "Solution" description for the procedure... within range of 1000 Mbps, the connection fails or errors occur. A wireless LAN problem Symptom: You cannot connect using the built-in the BIOS Setup Utility program. • If it is a Gigabit Ethernet model, it cannot connect to auto-negotiate. • Make sure that the ...