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...expense and are delivered pursuant a General Services Administration ″GSA″ contract, use , reproduction and disclosure. GS-35F-05925. © 2008, 2009 Lenovo Forth Edition (January 2009) © Copyright Lenovo 2008, 2009. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items... is subject to read the general information under "Notices" on page 205. All rights reserved. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
...expense and are delivered pursuant a General Services Administration ″GSA″ contract, use , reproduction and disclosure. GS-35F-05925. © 2008, 2009 Lenovo Forth Edition (January 2009) © Copyright Lenovo 2008, 2009. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items... is subject to read the general information under "Notices" on page 205. All rights reserved. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
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... strategy to the system board before replacing any FRUs listed in obtaining or installing any software fixes, drivers, and BIOS downloads. "How to http://www.lenovo.com/support 2. Important service information This chapter presents following important service information: v "Strategy for CTO, CMV, and GAV" on page 19 - "Strategy for replacing a hard disk...
... strategy to the system board before replacing any FRUs listed in obtaining or installing any software fixes, drivers, and BIOS downloads. "How to http://www.lenovo.com/support 2. Important service information This chapter presents following important service information: v "Strategy for CTO, CMV, and GAV" on page 19 - "Strategy for replacing a hard disk...
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... are loaded in the HMM. General Announce Variant (GAV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. FRU identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are ...drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v PEW can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template=/warranty/ Important service information 19 Custom Model Variant (CMV) This is a standard model (fixed configuration). v The ...
... are loaded in the HMM. General Announce Variant (GAV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. FRU identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are ...drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v PEW can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template=/warranty/ Important service information 19 Custom Model Variant (CMV) This is a standard model (fixed configuration). v The ...
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... ID, MT and Serial, and the key commodities will be used to view the complete list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Using the HMM For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) Use... machine type model and FRU will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. warranty.vm&sitestyle=lenovo Select Warranty lookup. Type in the Eclaim record under PARTS SHIPPED WITH YOUR SYSTEM. The...
... ID, MT and Serial, and the key commodities will be used to view the complete list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Using the HMM For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) Use... machine type model and FRU will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. warranty.vm&sitestyle=lenovo Select Warranty lookup. Type in the Eclaim record under PARTS SHIPPED WITH YOUR SYSTEM. The...
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... placed on the market before the implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule in the system HMM or direct substitutions for those FRUs may be used. Note: RoHS and non-RoHS FRU part numbers with ... identified as compliant in the EU. Before or after June 2006. If the original FRU parts are not required to these products and any product Lenovo produces containing RoHS compliant FRUs. Products on the market after the RoHS implementation date, failed RoHS compliant parts must also be non compliant. Important information...
... placed on the market before the implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule in the system HMM or direct substitutions for those FRUs may be used. Note: RoHS and non-RoHS FRU part numbers with ... identified as compliant in the EU. Before or after June 2006. If the original FRU parts are not required to these products and any product Lenovo produces containing RoHS compliant FRUs. Products on the market after the RoHS implementation date, failed RoHS compliant parts must also be non compliant. Important information...
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...replacing FRUs. "PC-Doctor for DOS" on page 29 The descriptions in the computer that supports the PC-Doctor® for a variety of the correct model. v Be extremely careful ... and Recovery" on page 28 v "Power system checkout" on page 26 - v Before replacing any ThinkPad model that you replace a FRU, make sure that a FRU is defective, clear the error log and... nothing to any FRU, read the following information: v "What to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 Before you replace FRUs, use new nylon-coated screws. v Replace a FRU only with ...
...replacing FRUs. "PC-Doctor for DOS" on page 29 The descriptions in the computer that supports the PC-Doctor® for a variety of the correct model. v Be extremely careful ... and Recovery" on page 28 v "Power system checkout" on page 26 - v Before replacing any ThinkPad model that you replace a FRU, make sure that a FRU is defective, clear the error log and... nothing to any FRU, read the following information: v "What to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 Before you replace FRUs, use new nylon-coated screws. v Replace a FRU only with ...
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For details that depend on model-unique functions, refer to "ThinkPad T500 and W500" on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to the USB connector of pressing Enter, click the left button. 1. Note: If a supervisor ...To enter BIOS Setup Utility, do as follows: 1. You can detect errors by running the diagnostics test included in the ThinkPad Advanced Dock, even if the computer supports the ThinkPad Advanced Dock. If you test one of these devices, you will need to initialize the computer setup by pressing Enter instead ...
For details that depend on model-unique functions, refer to "ThinkPad T500 and W500" on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to the USB connector of pressing Enter, click the left button. 1. Note: If a supervisor ...To enter BIOS Setup Utility, do as follows: 1. You can detect errors by running the diagnostics test included in the ThinkPad Advanced Dock, even if the computer supports the ThinkPad Advanced Dock. If you test one of these devices, you will need to initialize the computer setup by pressing Enter instead ...
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... exact form depends on the model.) Note: PC-Doctor menu does not mean the formal support device list. Press ENTER to your computer, detach it . 6. v To test Serial Ports or Parallel Ports, the ThinkPad computer must be sensed. Run the applicable function test. 5. If there is a problem,... device names may appear in menus. All Rights Reserved. General checkout 27 A pull-down for DOS. v Video Adapter test supports only the LCD display on the screen. Follow the instructions on the ThinkPad computer. Select Diagnostics with the arrow keys, and press Enter. 2. Exit Diag.
... exact form depends on the model.) Note: PC-Doctor menu does not mean the formal support device list. Press ENTER to your computer, detach it . 6. v To test Serial Ports or Parallel Ports, the ThinkPad computer must be sensed. Run the applicable function test. 5. If there is a problem,... device names may appear in menus. All Rights Reserved. General checkout 27 A pull-down for DOS. v Video Adapter test supports only the LCD display on the screen. Follow the instructions on the ThinkPad computer. Select Diagnostics with the arrow keys, and press Enter. 2. Exit Diag.
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... and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Select one of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product... SMBIOS Info v VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue ...
... and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Select one of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product... SMBIOS Info v VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue ...
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...password Attention: If User only mode is known by the servicer: 1. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. Reinstall the backup battery and the...are known, do the following : 1. For how to remove the battery pack, see "1100 Backup battery" on page 79. 4. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn off the computer. 2. For models...
...password Attention: If User only mode is known by the servicer: 1. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. Reinstall the backup battery and the...are known, do the following : 1. For how to remove the battery pack, see "1100 Backup battery" on page 79. 4. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn off the computer. 2. For models...
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... the hard disk drive. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the...
... the hard disk drive. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the...
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... in sequence 0175 Bad CRC1, stop POST task-The checksum of symptoms. If the symptom is not correct. 2. Note: For a device not supported by pressing F10. Run BIOS Setup Utility. Then save the current setting by pressing F10. This index can be replaced next. System board. 0182... settings. Do not replace a nondefective FRU. If replacing a FRU does not solve the problem, put the original part back in the ThinkPad computers, see the manual for each error detected in sequence." If no numeric code is displayed, check the narrative descriptions of the supervisor password...
... in sequence 0175 Bad CRC1, stop POST task-The checksum of symptoms. If the symptom is not correct. 2. Note: For a device not supported by pressing F10. Run BIOS Setup Utility. Then save the current setting by pressing F10. This index can be replaced next. System board. 0182... settings. Do not replace a nondefective FRU. If replacing a FRU does not solve the problem, put the original part back in the ThinkPad computers, see the manual for each error detected in sequence." If no numeric code is displayed, check the narrative descriptions of the supervisor password...
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...the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in Slot-0, but the reader that the latest HDD firmware is available at http://www.lenovo.com/support 2100 Initialization error on a horizontal surface.... Undock docking station or port replicator if it by pressing ESC. Do not apply any physical shock to the ThinkPad computer. 2. Ultrabay™ hard disk drive. Table 1. Numeric error codes (continued) Symptom or error FRU... on HDD1 (Ultrabay hard 2. Reseat the hard disk drive. 2. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual
...the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in Slot-0, but the reader that the latest HDD firmware is available at http://www.lenovo.com/support 2100 Initialization error on a horizontal surface.... Undock docking station or port replicator if it by pressing ESC. Do not apply any physical shock to the ThinkPad computer. 2. Ultrabay™ hard disk drive. Table 1. Numeric error codes (continued) Symptom or error FRU... on HDD1 (Ultrabay hard 2. Reseat the hard disk drive. 2. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual
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Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Verify that have nothing to do not replace any damaged FRU. 3. Turn off the computer. 2. Visually check each FRU ... of the following : 1. PC Cards 4. If the problem remains, replace the following FRUs one at a time (do the following devices: a. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Hard disk drive f. If the problem does not recur, reconnect the removed devices one at a time until you find the...
Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Verify that have nothing to do not replace any damaged FRU. 3. Turn off the computer. 2. Visually check each FRU ... of the following : 1. PC Cards 4. If the problem remains, replace the following FRUs one at a time (do the following devices: a. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Hard disk drive f. If the problem does not recur, reconnect the removed devices one at a time until you find the...
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... (PC3-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA... rpm FDE (Full Disk Encryption), 9.5 mm high, SATA interface v 250 GB, 7200 rpm, 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Table 7.
... (PC3-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA... rpm FDE (Full Disk Encryption), 9.5 mm high, SATA interface v 250 GB, 7200 rpm, 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Table 7.
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... the button. Reserved. Put the computer into hibernation mode. Turn the ThinkLight on the ThinkPad computers that have the ThinkLight. The computer display becomes dimmer. 56 ThinkPad T500 and W500 Hardware Maintenance Manual Buttons for a few seconds when you must have been connected...stop , or remove external devices connected to the ThinkPad Essential Port Replicator. v Run EasyEject Actions: This button is not supported if different desktop images are displayed: v Eject ThinkPad PC from Mini Dock: This button is supported only on or off status of the UltraNav pointing ...
... the button. Reserved. Put the computer into hibernation mode. Turn the ThinkLight on the ThinkPad computers that have the ThinkLight. The computer display becomes dimmer. 56 ThinkPad T500 and W500 Hardware Maintenance Manual Buttons for a few seconds when you must have been connected...stop , or remove external devices connected to the ThinkPad Essential Port Replicator. v Run EasyEject Actions: This button is not supported if different desktop images are displayed: v Eject ThinkPad PC from Mini Dock: This button is supported only on or off status of the UltraNav pointing ...
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Removal steps of structure frame (continued) Remove the AC power jack cable a . 3 a 2 When installing: Make sure the connector is attached firmly, and that the cable is routed as in the figure above. Remove the CPU support plate. 45 Step 4 Screw (quantity) M2 × 5 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) ThinkPad T500 and W500 101 Table 32.
Removal steps of structure frame (continued) Remove the AC power jack cable a . 3 a 2 When installing: Make sure the connector is attached firmly, and that the cable is routed as in the figure above. Remove the CPU support plate. 45 Step 4 Screw (quantity) M2 × 5 mm, wafer-head, nylon-coated (1) Color Black Torque 0.189 Nm (1.85 kgfcm) ThinkPad T500 and W500 101 Table 32.
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v (c) Bracket, VGA, fan discrete/integ. v (d)Cable assembly, AMOM (modem) v (f) Bracket, CPU support assembly v Bracket, Kensington v Guide, SIM v Bracket, IEEE 1394 v EMI shield bracket for video v Insulation sheet, bottom louver v Shield sheet, AMOM P/N 45N5500 RoHS ID R CRU ID N 43Y9730 R N 190 ThinkPad T500 and W500 Hardware Maintenance Manual v (b) Bracket, N/B, fan discrete/integ. System board miscellaneous parts...
v (c) Bracket, VGA, fan discrete/integ. v (d)Cable assembly, AMOM (modem) v (f) Bracket, CPU support assembly v Bracket, Kensington v Guide, SIM v Bracket, IEEE 1394 v EMI shield bracket for video v Insulation sheet, bottom louver v Shield sheet, AMOM P/N 45N5500 RoHS ID R CRU ID N 43Y9730 R N 190 ThinkPad T500 and W500 Hardware Maintenance Manual v (b) Bracket, N/B, fan discrete/integ. System board miscellaneous parts...
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... service may vary. However, it believes appropriate without notice. Lenovo may not apply to you . Attention: Lenovo Director of the information you any other life support applications where malfunction may © Copyright Lenovo 2008, 2009 205 PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY... include technical inaccuracies or typographical errors. Building One Morrisville, NC 27560 U.S.A. Any references in this publication to non-Lenovo Web sites are not intended for convenience only and do not allow disclaimer of express or implied warranties in certain ...
... service may vary. However, it believes appropriate without notice. Lenovo may not apply to you . Attention: Lenovo Director of the information you any other life support applications where malfunction may © Copyright Lenovo 2008, 2009 205 PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY... include technical inaccuracies or typographical errors. Building One Morrisville, NC 27560 U.S.A. Any references in this publication to non-Lenovo Web sites are not intended for convenience only and do not allow disclaimer of express or implied warranties in certain ...