AU-201H User Guide
Page 38
... of time. appears on the multifunctional product with the main power switch. Was the multifunctional product restarted after the described operation is connected to Authenticate." 6 Troubleshooting 6 Troubleshooting If a problem occurs while running the system, refer to it? Condition Possible cause Remedy The message "Failed to register." Check the password, and type it...
... of time. appears on the multifunctional product with the main power switch. Was the multifunctional product restarted after the described operation is connected to Authenticate." 6 Troubleshooting 6 Troubleshooting If a problem occurs while running the system, refer to it? Condition Possible cause Remedy The message "Failed to register." Check the password, and type it...
PageScope Authentication Manager User Manual
Page 7
... Public User 4-9 Configuring Public User Settings 4-9 4.10 Changing your password 4-10 Changing a password 4-10 4.11 Performing counter management by job or work besides user...4-11 5 Troubleshooting 5.1 Problems on Device Management 5-1 5.2 Problems on User Import 5-2 5.3 Problems on Authentication 5-3 Authentication Manager vi
... Public User 4-9 Configuring Public User Settings 4-9 4.10 Changing your password 4-10 Changing a password 4-10 4.11 Performing counter management by job or work besides user...4-11 5 Troubleshooting 5.1 Problems on Device Management 5-1 5.2 Problems on User Import 5-2 5.3 Problems on Authentication 5-3 Authentication Manager vi
PageScope Authentication Manager User Manual
Page 175
appears. Authentication Manager 5-1 Troubleshooting 5 5 Troubleshooting 5.1 Problems on Device Management Problem Action Message "Failed to "ON" or "Accept SSL communication only". (3) In the network settings, set "Enable SSL" of the device. ...
appears. Authentication Manager 5-1 Troubleshooting 5 5 Troubleshooting 5.1 Problems on Device Management Problem Action Message "Failed to "ON" or "Accept SSL communication only". (3) In the network settings, set "Enable SSL" of the device. ...
PageScope Authentication Manager User Manual
Page 176
Authentication Manager 5-2 Troubleshooting 5 5.2 Problems on editing a file, refer to the relevant help file or User's Guide. For details on User Import Problem Action An error message is displayed ...
Authentication Manager 5-2 Troubleshooting 5 5.2 Problems on editing a file, refer to the relevant help file or User's Guide. For details on User Import Problem Action An error message is displayed ...
PageScope Authentication Manager User Manual
Page 177
... card or biometric authentication device has been installed. Register Authentication Manager again when a new IC card or biometric authentication device has been installed. Authentication Manager 5-3 Troubleshooting 5 5.3 Problems on the biometric authentication device in the same way as when registering biometric information. (Authentication will fail if your finger is bent or angled...
... card or biometric authentication device has been installed. Register Authentication Manager again when a new IC card or biometric authentication device has been installed. Authentication Manager 5-3 Troubleshooting 5 5.3 Problems on the biometric authentication device in the same way as when registering biometric information. (Authentication will fail if your finger is bent or angled...
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 10
... 3.9 Saving the driver settings ...3-23 Saving the driver settings ...3-23 Recalling the settings ...3-24 Editing the settings ...3-24 Importing and exporting the driver settings 3-24 4 Troubleshooting 4.1 Unable to Fax ...4-1 4.2 Unable to specify desired settings or unable to print as specified 4-2 4.3 Error message...4-3 5 Appendix 5.1 Glossary...5-1 6 Index 6.1 Index ...6-1 Fax Driver...
... 3.9 Saving the driver settings ...3-23 Saving the driver settings ...3-23 Recalling the settings ...3-24 Editing the settings ...3-24 Importing and exporting the driver settings 3-24 4 Troubleshooting 4.1 Unable to Fax ...4-1 4.2 Unable to specify desired settings or unable to print as specified 4-2 4.3 Error message...4-3 5 Appendix 5.1 Glossary...5-1 6 Index 6.1 Index ...6-1 Fax Driver...
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 52
.... Perform a test print to check whether faxing is not yet established (while connecting to a network). Troubleshooting 4 4 4.1 Troubleshooting Unable to Fax This chapter explains the troubleshooting procedures for faxing may not be compatible with the printer controller. If the problem persists after the send ...machine does not start faxing although the printing operation was completed on this machine. Perform the following troubleshooting procedures, in the enhanced security mode. The enhanced security mode may have been entered. Check that the cable is connected ...
.... Perform a test print to check whether faxing is not yet established (while connecting to a network). Troubleshooting 4 4 4.1 Troubleshooting Unable to Fax This chapter explains the troubleshooting procedures for faxing may not be compatible with the printer controller. If the problem persists after the send ...machine does not start faxing although the printing operation was completed on this machine. Perform the following troubleshooting procedures, in the enhanced security mode. The enhanced security mode may have been entered. Check that the cable is connected ...
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 53
... the fax driver. A combination of functions, although possible in the fax driver, is not possible with this case. Troubleshooting 4 4.2 Unable to specify desired settings or unable to print as specified Perform these troubleshooting procedures if settings cannot be specified in the fax driver or if the fax is not sent as specified...
... the fax driver. A combination of functions, although possible in the fax driver, is not possible with this case. Troubleshooting 4 4.2 Unable to specify desired settings or unable to print as specified Perform these troubleshooting procedures if settings cannot be specified in the fax driver or if the fax is not sent as specified...
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 54
Check if the network cable is correctly connected. Cause and remedy A connection to the network. Troubleshooting 4 4.3 Error message Message Cannot connect to the network could not be established. In addition, check that the Network Setting parameters on the Administrator Setting screen have been correctly specified. Fax Driver 4-3
Check if the network cable is correctly connected. Cause and remedy A connection to the network. Troubleshooting 4 4.3 Error message Message Cannot connect to the network could not be established. In addition, check that the Network Setting parameters on the Administrator Setting screen have been correctly specified. Fax Driver 4-3
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 58
... 2-1 Phone book 3-2, 3-19 Plug and play 2-8 Poster mode 3-14 Printer controller 1-1 Printer driver 2-1 S Sending a fax 3-1 Setting up the system 1-4 Stamp/Composition tab 3-15 T Transmission settings 3-4 Troubleshooting 4-1 U Unable to print 4-1 Unable to specify desired settings 4-2 Uninstalling 2-9 USB connection 2-1 User authentication 3-12 W Watermark 3-15 Windows 1-3 Fax Driver 6-1
... 2-1 Phone book 3-2, 3-19 Plug and play 2-8 Poster mode 3-14 Printer controller 1-1 Printer driver 2-1 S Sending a fax 3-1 Setting up the system 1-4 Stamp/Composition tab 3-15 T Transmission settings 3-4 Troubleshooting 4-1 U Unable to print 4-1 Unable to specify desired settings 4-2 Uninstalling 2-9 USB connection 2-1 User authentication 3-12 W Watermark 3-15 Windows 1-3 Fax Driver 6-1
bizhub C550 Print Operations User Manual
Page 31
Introduction 11 Troubleshooting 11.1 Unable to Print 11-1 11.2 Unable to specify desired settings or unable to print as specified 11-3 11.3 Error message 11-5 12 Appendix 12.1 ... 12-8 To print with OpenOffice 12-8 About the PPD driver for applications 12-9 To print 12-9 12.5 Glossary 12-10 13 Index 13.1 Index 13-1 C550 x-30
Introduction 11 Troubleshooting 11.1 Unable to Print 11-1 11.2 Unable to specify desired settings or unable to print as specified 11-3 11.3 Error message 11-5 12 Appendix 12.1 ... 12-8 To print with OpenOffice 12-8 About the PPD driver for applications 12-9 To print 12-9 12.5 Glossary 12-10 13 Index 13.1 Index 13-1 C550 x-30
bizhub C550 Print Operations User Manual
Page 32
... knowledge of the respective product. User's Guide CD manuals User's Guide [Copy Operations] This manual contains descriptions of the Konica Minolta printer controller. Refer to the operation manual of computer and this machine operations. In addition, this manual contains notes and ...manual for details on the paper and documents, copy procedures using convenient Application functions, replacing consumables, and troubleshooting operations such as clearing paper misfeeds. C550 x-31 Refer to this manual for details on using copy, network scanner and fax functions in Enlarge Display...
... knowledge of the respective product. User's Guide CD manuals User's Guide [Copy Operations] This manual contains descriptions of the Konica Minolta printer controller. Refer to the operation manual of computer and this machine operations. In addition, this manual contains notes and ...manual for details on the paper and documents, copy procedures using convenient Application functions, replacing consumables, and troubleshooting operations such as clearing paper misfeeds. C550 x-31 Refer to this manual for details on using copy, network scanner and fax functions in Enlarge Display...
bizhub C550 Print Operations User Manual
Page 404
Symptom The message "No printers are incor- C550 11-1 Perform the troubleshooting procedures described below if this ma- Available memory space is possible. Perform a test print to check whether printing is not sufficient. There ...network cable, or USB cable Check that the cable is connected is disconnected. panel. application software to rect. or "Print error" appears. Troubleshooting 11 11 Troubleshooting 11.1 Unable to Print This chapter explains the troubleshooting procedures for Check the printer name selected. Check this machine's control chine.
Symptom The message "No printers are incor- C550 11-1 Perform the troubleshooting procedures described below if this ma- Available memory space is possible. Perform a test print to check whether printing is not sufficient. There ...network cable, or USB cable Check that the cable is connected is disconnected. panel. application software to rect. or "Print error" appears. Troubleshooting 11 11 Troubleshooting 11.1 Unable to Print This chapter explains the troubleshooting procedures for Check the printer name selected. Check this machine's control chine.
bizhub C550 Print Operations User Manual
Page 405
...check whether printing is connected properly. Check if the print job is stored on this machine. The connection of this machine's control panel. C550 11-2 Check that the cable is possible. "Secure Print" was selected for the print job. If the authentication settings have been applied,...have been applied, an unregistered department name (or password) may be enabled on the Box screen of this machine to a network). Troubleshooting 11 Symptom Probable cause Action The machine does not start printing although the print job was completed on the Active Jobs list of the...
...check whether printing is connected properly. Check if the print job is stored on this machine. The connection of this machine's control panel. C550 11-2 Check that the cable is possible. "Secure Print" was selected for the print job. If the authentication settings have been applied,...have been applied, an unregistered department name (or password) may be enabled on the Box screen of this machine to a network). Troubleshooting 11 Symptom Probable cause Action The machine does not start printing although the print job was completed on the Active Jobs list of the...
bizhub C550 Print Operations User Manual
Page 406
...or if the print results do not represent the settings that is not possible if the doc- parency". Troubleshooting 11 11.2 Unable to specify desired settings or unable to print as specified. bined. Watermarks cannot be ...Printing is not correctly be com- The watermark cannot The watermark is not performed as specified Perform these troubleshooting procedures if you cannot specify the desired settings in the application. the functions correctly. Check the document. .... Change the number of the printer driver functions cannot be specified. C550 11-3
...or if the print results do not represent the settings that is not possible if the doc- parency". Troubleshooting 11 11.2 Unable to specify desired settings or unable to print as specified. bined. Watermarks cannot be ...Printing is not correctly be com- The watermark cannot The watermark is not performed as specified Perform these troubleshooting procedures if you cannot specify the desired settings in the application. the functions correctly. Check the document. .... Change the number of the printer driver functions cannot be specified. C550 11-3
bizhub C550 Print Operations User Manual
Page 407
... sufficient. printer driver setup dialog box. Available computer memory space is not cor- Install the required optional finisher and enable it using the printer driver. Troubleshooting 11 Symptom Probable cause Action The stapling position The orientation setting is not printed properly. rect. Optional finishers and punch kit are not punched. Check... loaded with paper of a different size or orientation. Paper will not be specified. Load the paper source with paper of the appropriate size and orientation. C550 11-4
... sufficient. printer driver setup dialog box. Available computer memory space is not cor- Install the required optional finisher and enable it using the printer driver. Troubleshooting 11 Symptom Probable cause Action The stapling position The orientation setting is not printed properly. rect. Optional finishers and punch kit are not punched. Check... loaded with paper of a different size or orientation. Paper will not be specified. Load the paper source with paper of the appropriate size and orientation. C550 11-4
bizhub C550 Print Operations User Manual
Page 408
Cause and remedy A connection to the network. Troubleshooting 11 11.3 Error message Message Cannot connect to the network could not be established. Check if the network cable is correctly connected. C550 11-5 In addition, check that the Network Setting parameters on the Administrator Setting screen have been correctly specified.
Cause and remedy A connection to the network. Troubleshooting 11 11.3 Error message Message Cannot connect to the network could not be established. Check if the network cable is correctly connected. C550 11-5 In addition, check that the Network Setting parameters on the Administrator Setting screen have been correctly specified.
bizhub C550 Print Operations User Manual
Page 426
..., 6-45 Substitute fonts 4-23 Supported operating systems ..........2-1 Symbol set 10-22 T Test printing 4-2 Time 4-23, 5-34, 6-35, 8-32 Transparency interleave 4-20, 5-23, 6-24, 7-10, 8-24 Troubleshooting 11-1 U Unable to print 11-1 Unable to specify desired settings 11-3 Uninstalling 2-21, 2-29 USB 1-6 USB connection 2-3 Use Document 9-9 User authentication 4-12, 5-12, 6-12, 8-13...
..., 6-45 Substitute fonts 4-23 Supported operating systems ..........2-1 Symbol set 10-22 T Test printing 4-2 Time 4-23, 5-34, 6-35, 8-32 Transparency interleave 4-20, 5-23, 6-24, 7-10, 8-24 Troubleshooting 11-1 U Unable to print 11-1 Unable to specify desired settings 11-3 Uninstalling 2-21, 2-29 USB 1-6 USB connection 2-3 Use Document 9-9 User authentication 4-12, 5-12, 6-12, 8-13...
bizhub C550 Network Scanner Operations User Guide
Page 2
... machine over a network, refer to use the scanning functions of the bizhub C550, precautions on the operation of RSA Security Inc. Trademarks and registered trademarks KONICA MINOLTA, KONICA MINOLTA Logo, and The essentials of imaging are registered trademarks or trademarks of ...Netscape Communications Corporation in this User's Guide before using the machine. Views of RSA Security Inc. Introduction Introduction Thank you for details on its use, and basic troubleshooting...
... machine over a network, refer to use the scanning functions of the bizhub C550, precautions on the operation of RSA Security Inc. Trademarks and registered trademarks KONICA MINOLTA, KONICA MINOLTA Logo, and The essentials of imaging are registered trademarks or trademarks of ...Netscape Communications Corporation in this User's Guide before using the machine. Views of RSA Security Inc. Introduction Introduction Thank you for details on its use, and basic troubleshooting...
bizhub C550 Network Scanner Operations User Guide
Page 18
...Scanning functions 6-2 Network Functions 6-3 6.2 Entering text 6-4 Enlarging the keyboard 6-6 To type text 6-7 List of Available Characters 6-7 6.3 Glossary 6-8 7 Index C550 x-17 Introduction 4.22 Total Counter Notification Settings 4-133 Notification Schedule Setting 4-134 Address Setting 4-136 4.23 PING Confirmation 4-138 4.24 SLP Setting 4-140... Prefix/Suffix Setting 4-143 4.27 Action for Invalid Certificate 4-146 5 Scan function troubleshooting 5.1 Troubleshooting 5-2 If an error message appears when connecting to the machine from a computer 5-2 If "SMTP cannot be used ."
...Scanning functions 6-2 Network Functions 6-3 6.2 Entering text 6-4 Enlarging the keyboard 6-6 To type text 6-7 List of Available Characters 6-7 6.3 Glossary 6-8 7 Index C550 x-17 Introduction 4.22 Total Counter Notification Settings 4-133 Notification Schedule Setting 4-134 Address Setting 4-136 4.23 PING Confirmation 4-138 4.24 SLP Setting 4-140... Prefix/Suffix Setting 4-143 4.27 Action for Invalid Certificate 4-146 5 Scan function troubleshooting 5.1 Troubleshooting 5-2 If an error message appears when connecting to the machine from a computer 5-2 If "SMTP cannot be used ."